Hilton Atlanta

Atlanta, Georgia

The hotel

There’s nothing like shooting hoops against a skyscraper-swept backdrop. It’s also the view enjoyed while playing tennis or take a morning rooftop jog at Hilton Atlanta. A stroll from CNN Center, World of Coca-Cola, and Georgia Aquarium, it’s not all about fitness here. You could head to the Southern Elements restaurant, offering traditional Southern Cuisine, open for breakfast, lunch and dinner. Or find yourself in the Trader Vic’s, featuring hand-carved tikis, palm-thatched ceilings, and south pacific décor offering an international menu and tropical cocktails, including the Peachtree Punch, a signature cocktail of Trader Vic’s Atlanta. Or just kick back with Krispy Kreme® doughnuts and Starbucks® at Marketplace. The star here is Nickolai’s Roof, a penthouse restaurant whose menu’s drizzled with fine dining buzzwords like ‘veloute’, ‘confit’ and ‘truffle demi glace’.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In downtown Atlanta, near bars and restaurants, the hotel’s a mile or less from top sights including SkyView Atlanta, MLK Jr National Historic Site, the Inside CNN Studio Tour at CNN Center, the Center for Civil & Human Rights, Georgia Aquarium, and World of Coca-Cola. It also has excellent access for the Peachtree MARTA rapid transit system. Transfer time from Hartsfield-Jackson Atlanta International Airport: 15 minutes.

Hotel information

1,242 rooms and suites. All with air-conditioning, 32” HDTV with cable channels and on-demand movies, WiFi*, radio/alarm clock with MP3 connection, telephone, coffee maker with LavAzza Italian coffee and tea, safe, hairdryer, iron and board and weekday newspaper. 1 King Bed Rooms, sleeping maximum 2 adults.

2 Double Bed Rooms, sleeping maximum 4 adults.

1 King Bed Deluxe Studio Room Suites have extra space, with a bedroom with living and dining areas, and 1 king-size bed, sleeping maximum 2 adults.

1 King Bed Executive Floor Rooms are on higher floors, and have private Concierge service, private check-in/out, use of the Executive Lounge (with complimentary Continental breakfast, beverages, and evening cocktail hour and hors d’oeuvres), 37” HDTV, dual cup single-brew coffee maker with complimentary coffee, bathrobes, and 1 king-size bed, sleeping maximum 2 adults.

Nikolai’s Roof (open for dinner tues-sat). Nikolai’s Roof Lounge (small plates menu, cocktails, open for dinner tues-sat). Trader Vic’s (Polynesian menu, Mai Tai cocktail bar). Southern Elements (traditional Southern menu, with lounge with large screen HDTVs for sports and news, open for breakfast, lunch and dinner). Marketplace (24-hour café with gourmet and brand items including Starbucks® and Krispy Kreme®, with meals-to-go service). Room service* (6:00am-11:30pm). Fitness centre. Tennis and basketball courts. Jogging track. Gift shop. Concierge. Airline boarding pass printing kiosk. ATM. WiFi*. Valet parking $34 and self parking $24 plus tax per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (448)
  • Very good (291)
  • Average (214)
  • Poor (136)
  • Terrible (120)
Image of the Tripadvisor rating Reduced staffing means no service, poor conditions

May 28, 2020 883debp Kailua, Hawaii

Bad experience at Hilton Atlanta Airport hotel. They are NOT following COVID-19 safety protocols. They have reduced staffing and are unable to run basic hotel functions. There was 1 front desk employee who was also trying to do housekeeping. Did not see any janitorial workers at all. No one was cleaning anything! Room was in disrepair. Curtain… Read more
Bad experience at Hilton Atlanta Airport hotel. They are NOT following COVID-19 safety protocols. They have reduced staffing and are unable to run basic hotel functions. There was 1 front desk employee who was also trying to do housekeeping. Did not see any janitorial workers at all. No one was cleaning anything! Room was in disrepair. Curtain falling off the rod, stained and dirty couch, toilet making very loud noise, missing linens, missing blankets and pillows, missing towels, no soap in the bathroom, dirty sheets with what appeared to be dried & hardened gum stuck to them. Called housekeeping, no answer. Called front desk, no answer. Called a third time and someone answered, they said they would bring up the missing room items. A few hours later, no one brought up anything. Called again and was told "It will be faster if you just come down and get them." Went to the front desk, the one and only employee had to leave the front desk to go downstairs and retrieve towels and linens. She did not bring a blanket but instead a bedspread, so we just used that. The line of guests waiting at the front desk grew long with no one at the front desk to assist them. Flag was still hanging at half mast on Wednesday, 2 days after Memorial Day. Truly a mess of a stay. Hilton needs to do much better than this! Read less
Image of the Tripadvisor rating Business Trip

Mar 29, 2020 nick s Charlotte, North Carolina

I stayed in this hotel for a trade show. So i stayed two nights then I drove home and came back to get a different room and stayed one additional night. The pros are the hotel is in the center of Downtown. lots of attractions are close. Diamond member breakfast in the rooftop restaurant is good. Cons. this is a NOISY location. street noise is… Read more
I stayed in this hotel for a trade show. So i stayed two nights then I drove home and came back to get a different room and stayed one additional night. The pros are the hotel is in the center of Downtown. lots of attractions are close. Diamond member breakfast in the rooftop restaurant is good. Cons. this is a NOISY location. street noise is very obvious when you lay down to go to sleep. Diamond members take note. If you get a room on the 28th. floor some have raised entry step with an L.E.D light strip that can't be turned off and lights up the room like the fourth of July. Read less
Image of the Tripadvisor rating Great Service!!

Mar 21, 2020 6484trahan

I checked in with Ryan B and he gave me exceptional customer service and greeted me with a smile. It was a very welcoming feeling he made the check in very smooth and quick. It was a short bit of a wait but with the great service I received I didn’t mind waiting. Ryan B. Thanks for everything!!
Image of the Tripadvisor rating Really outdated! Worse than any Hampton Inns.

Mar 19, 2020 Cellowu Chicago, Illinois

I stayed at Hilton Atlanta for 2 nights in mid March during a business trip. Except the lobby and the conference rooms (lower level), I could not believe that this is at the Hilton level among all its properties. From my experience, Hilton Atlanta is worse than most of Hilton's cheaper hotels, such as Hampton Inns or Hilton Garden Inns. 1) As a… Read more
I stayed at Hilton Atlanta for 2 nights in mid March during a business trip. Except the lobby and the conference rooms (lower level), I could not believe that this is at the Hilton level among all its properties. From my experience, Hilton Atlanta is worse than most of Hilton's cheaper hotels, such as Hampton Inns or Hilton Garden Inns. 1) As a Diamond member, I was not acknowledged my status upon check-in. Although I was put in the room on the top 3 floors, which are designated for executive members, It was just an ordinary guest room. 2) The room is extremely outdated, with bathroom wall paper peeling off, rusted door hinges, and a broken cabinet door for the mimi-fridge (see pic attached). The carpet frays and is old and dirty with stains. The AC is loud and did not function well - it only blew air without lowering the room temperature. 3) The elevators of the hotel are super old and sound dangerous. At the top floor (28th), you hear the motor rumbling loud when the core elevators are running. There are two elevators that run outside the building, which are totally exposed to outside without any protection from rain or wind or whatsoever. These two elevators (also the ones that bring you the 29th floor Nicolai's Roof) constantly make metal clapping/friction noise when running, which is very scary. I am not sure if these elevators have passed the safety inspection recently, if so, they have maintenance issues. 4) The breakfast provided for executive members at the Nicolai's roof is really mediocre, with coffee, juice, waffle iron, pastries/bread, 3 trays of hot items (egg/bacon/potato), and some pre-cut fruit. This is at best in the Hampton Inn's level, even not at Hilton Garden Inn's made-to-order hot breakfast standard. Furthermore, letting guests grab food items from open trays amid this Covid-19 outbreak seems to be really unwise. Until Hilton Atlanta makes some change and upgrade, I will not recommend this hotel. Read less
Image of the Tripadvisor rating Stank of weed/skunk and very noisy party hotel

Mar 18, 2020 JCONNO007 Hove, United Kingdom

Long check-in, ambivalent service. Hotel lobby felt like an airport lounge. Rooms were nice and modern, but VERY noisy hotel, party hotel. I could smell weed/cannabis on my floor and readying the previous reviews this is a common problem here. Very expensive on-site hotel store, which sells water, sodas, chocolate etc., but everything is at least… Read more
Long check-in, ambivalent service. Hotel lobby felt like an airport lounge. Rooms were nice and modern, but VERY noisy hotel, party hotel. I could smell weed/cannabis on my floor and readying the previous reviews this is a common problem here. Very expensive on-site hotel store, which sells water, sodas, chocolate etc., but everything is at least $5 - even a small pack of chocolate covered raisins! Location is good, in the centre of Atlanta. Parking extra and you need to either queue for the Valet or park next door and pay $20 a day. Atlanta is not the safest city maybe, but at night I did not feel safe in the area around this hotel. Maybe as am from UK and not used to these kind of problems. Read less