Ritz Carlton Hotel Atlanta

Atlanta, Georgia

The hotel

The Ritz-Carlton name screams luxury – and Atlanta’s downtown edition doesn’t disappoint. Every inch oozes contemporary chic, from the trio of dining and drinking hubs to the gloriously elegant guestrooms, which often come with stunning city views. They also come 24-hour room service, but you’ll probably be tempted downstairs by the scents, sounds, and sweets of Ritz-Carlton Atlanta’s steakhouse, bar, and coffee shop. At AG, you’re greeted by cool masculine styling, warm Southern hospitality, and an on-trend local and sustainable take on steakhouse dining. At Lumen Bar, the signature cocktails are accompanied by sharing plates and live music. And, at Jittery Joe’s, the micro-roasted java is served with pastries from 181 Sweets. And it’s all mere moments from the world-class shopping of Lenox Square and Phipps Place – and a hop from the MARTA mass transit for exploring.

Amenities

  • Bar
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

Prime downtown location and minutes from the city’s biggest attractions. Transfer time from Hartsfield-Jackson Atlanta International Airport: 15 minutes.

Hotel information

444 rooms and suites. All with air-conditioning, 37" HDTV, iPod® docking station, Technology butler and honor bar. Deluxe Rooms are 334 sq ft with Atlanta skyline views, 1 king-size or 2 queen-size beds, sleeping maximum 2 adults and 2 children.

Club Level Double Rooms with access to the Club Lounge and 1 king-size or 2 queen-size beds, sleeping maximum 2 adults and 2 children.

Executive Suites are 646 sq ft with seperate living area, panaromic city views and 1 king-size bed, sleeping maximum 2 adults and 2 children.

AG steakhouse. Lumen Bar. Jittery Joe’s coffee shop. Fitness centre. Ritz Kids® programme. 24-hour room service*. Laundry/dry-cleaning service*. WiFi access*. Valet parking* (payable locally; subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (85)
  • Very good (40)
  • Average (14)
  • Poor (12)
  • Terrible (11)
Image of the Tripadvisor rating Good as expected, but not perfect

Apr 10, 2021 411andib

I may be a little more critical because this was a Ritz-Carlton and we were staying in an executive suite. From a customer service perspective, everyone was amazing! The room was beautiful, however we found trash in the sofa when we pulled out the sofa bed for our daughter. I also felt like the bed was excessively worn and had never been… Read more
I may be a little more critical because this was a Ritz-Carlton and we were staying in an executive suite. From a customer service perspective, everyone was amazing! The room was beautiful, however we found trash in the sofa when we pulled out the sofa bed for our daughter. I also felt like the bed was excessively worn and had never been rotated. It felt like my legs were higher than my body. Read less
Image of the Tripadvisor rating Nice Experience, Simple Rooms

Apr 3, 2021 skyylove LaGrange, Georgia

I went to The Ritz Carlton for my birthday. It was a good birthday treat. The restaurant inside the hotel was very good and the wait service was kind as well. We also had concierge service located on one of the higher floors. It was delightful. The hotel rooms ere pretty basic, compared to what an expectation from the Ritz Carlton would be. The… Read more
I went to The Ritz Carlton for my birthday. It was a good birthday treat. The restaurant inside the hotel was very good and the wait service was kind as well. We also had concierge service located on one of the higher floors. It was delightful. The hotel rooms ere pretty basic, compared to what an expectation from the Ritz Carlton would be. The bedding was nice and the bed was comfortable. I really did enjoy the amenities and the smell from the soaps and lotion. They also presented me with a small birthday cake. It was nice and special. Read less
Image of the Tripadvisor rating Weekend stay

Apr 2, 2021 John B St. Petersburg, Florida

The rooms are redone and sparkling clean. I found everything very comfortable and it was nice to be on an upper floor with a view above the surrounding buildings. The rest of the property felt very worn and outdated, it’s obvious this is a well trafficked hotel and part of the property is closed for renovations. The staff in the restaurant was… Read more
The rooms are redone and sparkling clean. I found everything very comfortable and it was nice to be on an upper floor with a view above the surrounding buildings. The rest of the property felt very worn and outdated, it’s obvious this is a well trafficked hotel and part of the property is closed for renovations. The staff in the restaurant was friendly, but often no one would answer the phone and simple requests like an extra hanger or tissue took hours to be delivered. There is really not much within walking distance, I’d say this is better suited for business travelers or people coming downtown for an event. Overall, I don’t regret staying as the room was very nice, but I would want to try other hotels in the city before returning as I think other properties may offer a better experience. Read less
Image of the Tripadvisor rating Nice comfy room and view. Lounge restaurant not so much

Mar 31, 2021 firemanAngel

Overall we enjoyed our stay. We were instructed to look at lounge menu on our phone and was excited for seafood pasta or filets. So we made reservations. When we arrived later that night, the qr scan on the menu was totally different. They stated it hasn’t been updated by the marketing team. We had to settle for the flatbread, which we did… Read more
Overall we enjoyed our stay. We were instructed to look at lounge menu on our phone and was excited for seafood pasta or filets. So we made reservations. When we arrived later that night, the qr scan on the menu was totally different. They stated it hasn’t been updated by the marketing team. We had to settle for the flatbread, which we did not enjoy. Read less
Image of the Tripadvisor rating Safe place during pandemic

Mar 22, 2021 travelMC3 Thibodaux

Had to travel to Atlanta for business duing January surge, most of the area felt like they did not take pandemic seriously, but felt VERY SAFE at the Ritz. One of the few places that everyone was wearing masks and taking precautions. Bar and food service was socially distancing and making everyone feel comfortable. Don't miss the hotel steak… Read more
Had to travel to Atlanta for business duing January surge, most of the area felt like they did not take pandemic seriously, but felt VERY SAFE at the Ritz. One of the few places that everyone was wearing masks and taking precautions. Bar and food service was socially distancing and making everyone feel comfortable. Don't miss the hotel steak house....AG, great experience! Read less