Ritz Carlton Hotel Atlanta

Atlanta, Georgia

The hotel

The Ritz-Carlton name screams luxury – and Atlanta’s downtown edition doesn’t disappoint. Every inch oozes contemporary chic, from the trio of dining and drinking hubs to the gloriously elegant guestrooms, which often come with stunning city views. They also come with WiFi* and 24-hour room service, but you’ll probably be tempted downstairs by the scents, sounds, and sweets of Ritz-Carlton Atlanta’s steakhouse, bar, and coffee shop. At AG, you’re greeted by cool masculine styling, warm Southern hospitality, and an on-trend local and sustainable take on steakhouse dining. At Lumen Bar, the signature cocktails are accompanied by sharing plates and live music. And, at Jittery Joe’s, the micro-roasted java is served with pastries from 181 Sweets. And it’s all mere moments from the world-class shopping of Lenox Square and Phipps Place – and a hop from the MARTA mass transit for exploring.

Amenities

  • Bar
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

Prime downtown location and minutes from the city’s biggest attractions. Transfer time from Hartsfield-Jackson Atlanta International Airport: 15 minutes.

Hotel information

444 rooms and suites. All with air-conditioning, 37" HDTV, iPod® docking station, Technology butler and honor bar. Deluxe Rooms are 334 sq ft with Atlanta skyline views, 1 king-size or 2 queen-size beds, sleeping maximum 2 adults and 2 children.

Club Level Double Rooms with access to the Club Lounge and 1 king-size or 2 queen-size beds, sleeping maximum 2 adults and 2 children.

Executive Suites are 646 sq ft with seperate living area, panaromic city views and 1 king-size bed, sleeping maximum 2 adults and 2 children.

AG steakhouse. Lumen Bar. Jittery Joe’s coffee shop. Fitness centre. Ritz Kids® programme. 24-hour room service*. Laundry/dry-cleaning service*. WiFi access*. Valet parking* (payable locally; subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (67)
  • Very good (27)
  • Average (12)
  • Poor (12)
  • Terrible (6)
Image of the Tripadvisor rating Nice Stay

Jan 20, 2020 LaLaOntheRoad New York City, New York

Centrally located in downtown Atlanta. Stayed here for one night due to a cancelled flight out of ATL. The price was very moderate for a Ritz Carlton with a per night rate of under $200 which I was very surprised with for booking last minute. The rooms are lovely nice size for city hotel and with all the luxury of a Ritz. It was a good city… Read more
Centrally located in downtown Atlanta. Stayed here for one night due to a cancelled flight out of ATL. The price was very moderate for a Ritz Carlton with a per night rate of under $200 which I was very surprised with for booking last minute. The rooms are lovely nice size for city hotel and with all the luxury of a Ritz. It was a good city Ritz. Overall nice stay and would stay again if in town Read less
Image of the Tripadvisor rating Nice hotel for work stay

Jan 19, 2020 foodee24 Los Angeles, California

Excellent service and location. Close to MARTA station for airport transfers. Did not get a chance to try the onsite restaurant. Clean rooms, friendly staff. Got what I expected. Free WiFi for Marriott members. Recommend !!
Image of the Tripadvisor rating Club Level is Worth the Price

Jan 13, 2020 282KD Norfolk, Virginia

This is the sixth Ritz Carlton property I have stayed at and the most disappointing. That said, it was still a VERY good experience due to several wonderful staff members and the amenities offered at the Club Level. We stayed in a King Suite and found the room to be well-appointed and very large. Two adults with two young kids all slept… Read more
This is the sixth Ritz Carlton property I have stayed at and the most disappointing. That said, it was still a VERY good experience due to several wonderful staff members and the amenities offered at the Club Level. We stayed in a King Suite and found the room to be well-appointed and very large. Two adults with two young kids all slept comfortably between the pullout sofa and king-sized bed. We ordered room service for dinner our first evening and were quite disappointed with the food quality (limp salad greens, cold grilled cheese sandwich for the kids). That said, it was a VERY busy weekend in the hotel because of the College Football Bowl game being hosted in Atlanta that Saturday. We were also disappointed that one of our three nights we did not receive turndown service. These two small points were outweighed by the Club Level lounge. Micah runs a tight ship and is the epitome of a wonderful host. We frequented the lounge for small things (a glass of milk for a sleepy boy) to big (glasses of wine after the kids were asleep! Phenomenal and full breakfast!) and Micah was kind, attentive, and extremely professional. The lounge is beautiful and really made our trip. The fitness center was undergoing a renovation, but the temporary fitness center set up in two conference rooms sufficed to get the job done for athletic visitors. We also appreciated the jellybeans in the lobby each day, the speed of the valet staff, and little touches - like the hotel staff helping my 5 year old complete his Ritz Kids scavenger hunt. All told, we were quite happy with our experience and the low points were undoubtedly due to the busy weekend in Atlanta. Read less
Image of the Tripadvisor rating Could be great...

Jan 2, 2020 pjoepondo Washington DC, District of Columbia

Check-in is at 3 PM. We had to wait for our room until 5 PM. Front desk comp’d us $100 for food and beverage for the hassle. We ordered breakfast with it which arrived late, cold, and not well put together. This could be a great hotel if the service was not so bad. Management needs to engage. Never thought I’d be disappointed with a Ritz Carlton… Read more
Check-in is at 3 PM. We had to wait for our room until 5 PM. Front desk comp’d us $100 for food and beverage for the hassle. We ordered breakfast with it which arrived late, cold, and not well put together. This could be a great hotel if the service was not so bad. Management needs to engage. Never thought I’d be disappointed with a Ritz Carlton but I was. Read less
Image of the Tripadvisor rating How Disappointing

Dec 30, 2019 adventure_time0129

Our first stay at a Ritz-Carlton...and we were super disappointed in the quality. Upon arrival I was thanked for my Marriott Bonvoy membership and Elite Silver status, then was promptly told there were no upgrades available (we didn't ask). The towels were like sandpaper, the shower door didn't shut all the way, there was a splash of "brown… Read more
Our first stay at a Ritz-Carlton...and we were super disappointed in the quality. Upon arrival I was thanked for my Marriott Bonvoy membership and Elite Silver status, then was promptly told there were no upgrades available (we didn't ask). The towels were like sandpaper, the shower door didn't shut all the way, there was a splash of "brown liquid" on the ceiling above the bed, and they never replenished the shampoo/conditioner/shower gel over a 4day/3 night stay. The bed was so uncomfortable, that we requested an extra mattress pad for the last night, hoping we wouldn't wake up in pain. We ate breakfast on Saturday at the AG. My husband ordered the buffet, I ordered Eggs Benedict. He was done with 3 trips to the buffet AND a custom made omelette before my breakfast arrived. They did not charge me, however the service of having to eat at separate times was awkward. We only received turndown service 1 of the 3 nights. On the 2nd night, after ordering room service that was promised in 35mins, it showed up just shy of an hour. I used all of my membership points, and then some, in order to give my husband an exemplary experience in luxury. We had such high expectations and were both left very disappointed. Read less