Ritz Carlton Hotel Atlanta

Atlanta, Georgia

The hotel

The Ritz-Carlton name screams luxury – and Atlanta’s downtown edition doesn’t disappoint. Every inch oozes contemporary chic, from the trio of dining and drinking hubs to the gloriously elegant guestrooms, which often come with stunning city views. They also come 24-hour room service, but you’ll probably be tempted downstairs by the scents, sounds, and sweets of Ritz-Carlton Atlanta’s steakhouse, bar, and coffee shop. At AG, you’re greeted by cool masculine styling, warm Southern hospitality, and an on-trend local and sustainable take on steakhouse dining. At Lumen Bar, the signature cocktails are accompanied by sharing plates and live music. And, at Jittery Joe’s, the micro-roasted java is served with pastries from 181 Sweets. And it’s all mere moments from the world-class shopping of Lenox Square and Phipps Place – and a hop from the MARTA mass transit for exploring.

Amenities

  • Bar
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

Prime downtown location and minutes from the city’s biggest attractions. Transfer time from Hartsfield-Jackson Atlanta International Airport: 15 minutes.

Hotel information

444 rooms and suites. All with air-conditioning, 37" HDTV, iPod® docking station, Technology butler and honor bar. Deluxe Rooms are 334 sq ft with Atlanta skyline views, 1 king-size or 2 queen-size beds, sleeping maximum 2 adults and 2 children.

Club Level Double Rooms with access to the Club Lounge and 1 king-size or 2 queen-size beds, sleeping maximum 2 adults and 2 children.

Executive Suites are 646 sq ft with seperate living area, panaromic city views and 1 king-size bed, sleeping maximum 2 adults and 2 children.

AG steakhouse. Lumen Bar. Jittery Joe’s coffee shop. Fitness centre. Ritz Kids® programme. 24-hour room service*. Laundry/dry-cleaning service*. WiFi access*. Valet parking* (payable locally; subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (81)
  • Very good (36)
  • Average (13)
  • Poor (12)
  • Terrible (10)
Image of the Tripadvisor rating Loud room parties on two different floors

Jan 8, 2021 IL82838485

We have stayed at many Ritz sites but we have never had this crazy experience. We arrived at 7pm after a day of travel hoping to relax in a clean room during covid. Our first room was on the 17 th floor. When we walk d off the elevator, the entire hallway reeked of weed smoke. We walked to our room and there obviously was a large room party going… Read more
We have stayed at many Ritz sites but we have never had this crazy experience. We arrived at 7pm after a day of travel hoping to relax in a clean room during covid. Our first room was on the 17 th floor. When we walk d off the elevator, the entire hallway reeked of weed smoke. We walked to our room and there obviously was a large room party going on next door It was loud. We decided to just go ask for another room on another floor— no problem. We were then sent to the 20th floor. We settled in, ordered room service and started to watch a movie. At 9:30pm the room next door started making all kinds of noise again. Yelling And screaming. Really loud laughing. Another room party! They had put us in another room with an adjoining door to a room party! First of all, COVID! Second, two times with the crazy? The Ritz usually has a great reputation but not the one in downtown Atlanta. Here is the one bright spot, We ordered room service for dinner, and the food and service was great Read less
Image of the Tripadvisor rating One Of The Best!

Dec 15, 2020 Jason J

I was absolutely blown away by our stay at this property. It was one of the best experiences I've had and I travel often for both work and pleasure. The staff was incredible and went above and beyond in every instance. Even small questions were met with incredible attitudes and service and every single member of the team spoke to you in passing… Read more
I was absolutely blown away by our stay at this property. It was one of the best experiences I've had and I travel often for both work and pleasure. The staff was incredible and went above and beyond in every instance. Even small questions were met with incredible attitudes and service and every single member of the team spoke to you in passing and were so courteous. The property is also amazing! I didn't love the location but never felt unsafe or had any issues. I will return over and over. Props to the team at this hotel! Read less
Image of the Tripadvisor rating One night bed, breakfast and valet parking pkg

Nov 15, 2020 139ScottM Westlake, Louisiana

We stopped in Atlanta on a road trip, decided to go high end as it was my wife’s birthday. Location was close to the highway (I-85) and the downtown core seems to have lots to see if you have the time. We managed to have pre dinner drinks at the Hard Rock (one block) and had dinner at AG in the hotel. Valet, reception and room were impeccable.… Read more
We stopped in Atlanta on a road trip, decided to go high end as it was my wife’s birthday. Location was close to the highway (I-85) and the downtown core seems to have lots to see if you have the time. We managed to have pre dinner drinks at the Hard Rock (one block) and had dinner at AG in the hotel. Valet, reception and room were impeccable. Room very well appointed with large sofa and comfortable bed. Read less
Image of the Tripadvisor rating 22nd Anniversary

Nov 8, 2020 AB5150

For starters, our agent in reservations was very helpful helping us choose the best suited package for our anniversary. Valet complimentary, $80 credit for in room dining. Customer service was amazing at arrival. We stayed in room 2124 which has a gorgeous corner view of Centennial Park, Westin and the Ferris Wheel. Room was clean and… Read more
For starters, our agent in reservations was very helpful helping us choose the best suited package for our anniversary. Valet complimentary, $80 credit for in room dining. Customer service was amazing at arrival. We stayed in room 2124 which has a gorgeous corner view of Centennial Park, Westin and the Ferris Wheel. Room was clean and aesthetically pleasing to the eye. While we were out, my husband called to have chocolate covered strawberries and rose petals as a surprise. This was done beautifully and quick. The staff is very efficient. We left a phone in the car, called down to the desk and they brought it up within 10 minutes. Only downside is location...didn’t feel safe walking outside the hotel after dark. Also the smell of marijuana was lingering in the hall and piping through the vents our entire stay. Have drinks at the Lumen Bar....ask for Khalid (10 year tenure). He was awesome and so accommodating! Read less
Image of the Tripadvisor rating Superb Service!

Oct 19, 2020 R3673ZNdavids Gainesville, Florida

From the moment we pulled up and Alphonso greeted us, we knew we were in for a great stay at the Ritz Carlton Atlanta! For people used to traveling, and not having done so for 9 months due to Covid, this hotel was the perfect oasis to break that long run. Our 25th floor room was perfectly appointed and the bed was so incredibly comfortable, making… Read more
From the moment we pulled up and Alphonso greeted us, we knew we were in for a great stay at the Ritz Carlton Atlanta! For people used to traveling, and not having done so for 9 months due to Covid, this hotel was the perfect oasis to break that long run. Our 25th floor room was perfectly appointed and the bed was so incredibly comfortable, making for a much needed good nights sleep. The lounge had live music, delicious appetizers and Anya as our attentive wait person. So relaxing! The beautiful Executive Club was well worth the extra money with obvious attention being paid to safety for guests with individualized servings and mask wearing being enforced. In fact this was the case throughout the hotel. It was comforting to see a long established business practicing common sense and respect and concern for everyone’s safety. Want to do a shout out to Veronica and Jack in the Executive Club, both attentive and sincerely friendly! Thanks Ritz Carlton staff for making our stay a truly memorable experience and we look forward to returning! Read less