Ritz Carlton Hotel Atlanta

Atlanta, Georgia

The hotel

The Ritz-Carlton name screams luxury – and Atlanta’s downtown edition doesn’t disappoint. Every inch oozes contemporary chic, from the trio of dining and drinking hubs to the gloriously elegant guestrooms, which often come with stunning city views. They also come with WiFi* and 24-hour room service, but you’ll probably be tempted downstairs by the scents, sounds, and sweets of Ritz-Carlton Atlanta’s steakhouse, bar, and coffee shop. At AG, you’re greeted by cool masculine styling, warm Southern hospitality, and an on-trend local and sustainable take on steakhouse dining. At Lumen Bar, the signature cocktails are accompanied by sharing plates and live music. And, at Jittery Joe’s, the micro-roasted java is served with pastries from 181 Sweets. And it’s all mere moments from the world-class shopping of Lenox Square and Phipps Place – and a hop from the MARTA mass transit for exploring.

Amenities

  • Bar
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

Prime downtown location and minutes from the city’s biggest attractions. Transfer time from Hartsfield-Jackson Atlanta International Airport: 15 minutes.

Hotel information

444 rooms and suites. All with air-conditioning, 37" HDTV, iPod® docking station, Technology butler and honor bar. Deluxe Rooms are 334 sq ft with Atlanta skyline views, 1 king-size or 2 queen-size beds, sleeping maximum 2 adults and 2 children.

Club Level Double Rooms with access to the Club Lounge and 1 king-size or 2 queen-size beds, sleeping maximum 2 adults and 2 children.

Executive Suites are 646 sq ft with seperate living area, panaromic city views and 1 king-size bed, sleeping maximum 2 adults and 2 children.

AG steakhouse. Lumen Bar. Jittery Joe’s coffee shop. Fitness centre. Ritz Kids® programme. 24-hour room service*. Laundry/dry-cleaning service*. WiFi access*. Valet parking* (payable locally; subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (46)
  • Very good (14)
  • Average (8)
  • Poor (3)
  • Terrible (2)
Image of the Tripadvisor rating Wonderful stay at Ritz Carlton Atlanta

Jul 10, 2019 SpaceTravel2 US

I had a wonderful stay at the Ritz Carlton in downtown Atlanta. My room was gorgeous and spacious. The front desk and housekeeping staff were all kind, helpful, and anticipated my needs. The bell and valet staff were also friendly and efficient. The breakfast buffet at AG was delicious. I liked the cook-to-order omelet station together with the… Read more
I had a wonderful stay at the Ritz Carlton in downtown Atlanta. My room was gorgeous and spacious. The front desk and housekeeping staff were all kind, helpful, and anticipated my needs. The bell and valet staff were also friendly and efficient. The breakfast buffet at AG was delicious. I liked the cook-to-order omelet station together with the vast array of breakfast meats, pastries, and fruits. The fitness center on the 4th floor was also great. I appreciated the amenities in the fitness center, including the apples, Gatorade drinks, and vast selection of fitness equipment. This is one of the nicest hotels in Atlanta, and I will definitely come back the next time I am in town. Read less
Image of the Tripadvisor rating First Impressions Leaves Lasting Impressions

Jul 8, 2019 Kim K Las Vegas, Nevada

I was really excited to stay at a Ritz for the first time, but I guess my expectations was too far reaching. We chose it because it was centrally located downtown. We had a red eye flight from Vegas and got in very early. We checked in at the front desk and asked it would be possible to get a quiet room, away from the main street and no connector… Read more
I was really excited to stay at a Ritz for the first time, but I guess my expectations was too far reaching. We chose it because it was centrally located downtown. We had a red eye flight from Vegas and got in very early. We checked in at the front desk and asked it would be possible to get a quiet room, away from the main street and no connector doors as we always hear our neighbors with them. The woman said they would give us a peaceful corner room and we were fine with that, she did mentioned there were only so many available. We still asked for an early check-in since we got there early morning. And because it was early and we had not eaten, we asked about the closest Waffle House for breakfast, as we don't have them in Vegas. The front desk lady was against this and mentioned other breakfast options as if the Waffle House was too good for their guests. Boogie much! Granted it's not a fancy restaurant by any means, but to put your nose up our breakfast choice was a turnoff and insulting. We walked out and found a Waffle House a few blocks away. After walking and site-seeing for several hours we got back hopeful that a be a room available, by then it was close to 1PM, but no rooms were available. Exhausted after our flight and walk we sat on a couch at the lounge and rested up. We were waiting for about an hour when Greg @ the Bell Desk took notice and remembered us being there from earlier in morning. He felt terrible that we didn't have our room, so he checked with the front desk to see if one was available. Greg walked back and said they had something and we were happy to finally have a room. We were confused as to why no one at the front desk could walk over to us or call to tell us this. The personnel at the front desk could clearly see us sitting there and they knew how early we got there. We got to our room and was disappointed when there was a connector door. It was as if the front desk didn't listen to our request for no connector doors. We told Greg our dilemma and history with these doors and he suggested to give it a chance and try to take a nap. We were ready to go right back down to the lobby immediately, but he knew how exhausted were. He said to call if it didn't work out and he'd be there to assist. After Greg left, we try to get in a nap, but minutes later we could hear housekeeping talking to the guy next door very clear. We immediately called to get another room. Greg again was there to help transfer our bags to the new room and finally we were able to take our shoes off and relax. If it weren't for Greg, I don't know how much of our patience would have been left. The first room was roomier, but we would take silence over space any day. The second room worked out and it was quiet, so we had peaceful rest for the duration of our stay. The bed was comfortable and the room was clean. Plenty of outlets for the electronic devices, adequate number drawers. The TV was not too responsive, but overall a decent room. The Ritz is downtown so you cannot go wrong with the location. We hung out the bar and ate at the Atlanta Grill so these were nice places to chill. They hubby said the fitness room was nice. We would have had a much better experience if it weren't for front desk. The front desk sets the tone for your hotel experience and first impressions are hard to shake off. Especially, being that this is Ritz, I expected so much more.The next time we visit downtown Atlanta, we would try another hotel as there are many to choose from. I do need to give a shout out and thanks to Greg, he was very understanding and helpful! Read less
Image of the Tripadvisor rating Not a 5 Star Hotel/Not worth the price

Jul 8, 2019 altijdweg Amsterdam, The Netherlands

The staff was great but the room was very disappointing. The room itself was small. The closet was tiny and the ac unit blowing made the closet door rattle all night. The couch was directly infront of curtained windows. No view, just into another building. Bathroom was large but no bathtub. I would not stay here again. The price does not… Read more
The staff was great but the room was very disappointing. The room itself was small. The closet was tiny and the ac unit blowing made the closet door rattle all night. The couch was directly infront of curtained windows. No view, just into another building. Bathroom was large but no bathtub. I would not stay here again. The price does not match the quality. Read less
Image of the Tripadvisor rating 4 Star Ritz Property with some 5 Star moments

Jul 6, 2019 Texas9999 Atlanta, Ga

Pros Remodeled rooms are great. Stayed in a new remodeled room on the 7th floor Valet was fast Check in was fast I did not get the upgrade I requested but was given a different upgrade which was just as nice The Room Service Breakfast was AWESOME. We stay at many Ritz Carltons and always look forward to breakfast in the room. Did not… Read more
Pros Remodeled rooms are great. Stayed in a new remodeled room on the 7th floor Valet was fast Check in was fast I did not get the upgrade I requested but was given a different upgrade which was just as nice The Room Service Breakfast was AWESOME. We stay at many Ritz Carltons and always look forward to breakfast in the room. Did not disappoint, great pancakes, super fresh. Very clean room!!!! Cons Was offered 2 Peach Bellini drinks at check in then was told they were out. She said I will send them up to your room but one hour later no drinks. I called the front desk and asked and they finally sent up the drinks. Lobby gets filled with some shady looking folks on Friday night. Especially the lobby bar. Might be nice to have a security person at the elevators like many New York Hotels do. AG restaurant in hotel was just OK. The decor is super cool but the service was very poor. The waiter messed up our order and we had to wait 55 minutes to get our food. We arrived at 6 and were some of the first customers but were last to get food thanks to waiters mistake. They served me a ribeye steak and did not give me a steak knife, remember they are a steak house. I will give AG another try and hopefully not get the same waiter . Read less
Image of the Tripadvisor rating Outstanding Ritz-Carlton property with great staff

Jul 4, 2019 danmiller3 Sammamish, Washington

We had an excellent three night stay at the Ritz-Carlton Atlanta during a family vacation. The hotel is newly renovated and the rooms are bright and extremely comfortable. The bathrooms are a bit on the small side, but beyond that there are no negative call outs with the room. Hallway noise is minimal and the beds are comfortable and with great… Read more
We had an excellent three night stay at the Ritz-Carlton Atlanta during a family vacation. The hotel is newly renovated and the rooms are bright and extremely comfortable. The bathrooms are a bit on the small side, but beyond that there are no negative call outs with the room. Hallway noise is minimal and the beds are comfortable and with great mattresses. The hotel staff, including the valet and luggage crew are all first class. Friendly, helpful and always available for anything needed. The Jelly Beans in the lobby during the afternoon added a nice touch that the kids appreciated. This is a downtown city location and the only thing missing for us was a pool. Location was good and within walking distance of the major downtown tourist attractions. Read less