Ritz Carlton Hotel Atlanta

Atlanta, Georgia

The hotel

The Ritz-Carlton name screams luxury – and Atlanta’s downtown edition doesn’t disappoint. Every inch oozes contemporary chic, from the trio of dining and drinking hubs to the gloriously elegant guestrooms, which often come with stunning city views. They also come with WiFi* and 24-hour room service, but you’ll probably be tempted downstairs by the scents, sounds, and sweets of Ritz-Carlton Atlanta’s steakhouse, bar, and coffee shop. At AG, you’re greeted by cool masculine styling, warm Southern hospitality, and an on-trend local and sustainable take on steakhouse dining. At Lumen Bar, the signature cocktails are accompanied by sharing plates and live music. And, at Jittery Joe’s, the micro-roasted java is served with pastries from 181 Sweets. And it’s all mere moments from the world-class shopping of Lenox Square and Phipps Place – and a hop from the MARTA mass transit for exploring.

Amenities

  • Bar
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

Prime downtown location and minutes from the city’s biggest attractions. Transfer time from Hartsfield-Jackson Atlanta International Airport: 15 minutes.

Hotel information

444 rooms and suites. All with air-conditioning, 37" HDTV, iPod® docking station, Technology butler and honor bar. Deluxe Rooms are 334 sq ft with Atlanta skyline views, 1 king-size or 2 queen-size beds, sleeping maximum 2 adults and 2 children.

Club Level Double Rooms with access to the Club Lounge and 1 king-size or 2 queen-size beds, sleeping maximum 2 adults and 2 children.

Executive Suites are 646 sq ft with seperate living area, panaromic city views and 1 king-size bed, sleeping maximum 2 adults and 2 children.

AG steakhouse. Lumen Bar. Jittery Joe’s coffee shop. Fitness centre. Ritz Kids® programme. 24-hour room service*. Laundry/dry-cleaning service*. WiFi access*. Valet parking* (payable locally; subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (32)
  • Very good (11)
  • Average (5)
  • Poor (2)
  • Terrible (2)
Image of the Tripadvisor rating Southern Hospitality At Its Best

May 20, 2019 susannA3093QD

My sister and I enjoyed the past weekend at the Ritz Carlton Atlanta. We splurged for a room on the club floor and it was everything it should be! The room was spacious and the club was lovely. The thing that stands out about this hotel, however, it the staff. From Jessica in Guest Recognition who reached out to me prior to arrival and… Read more
My sister and I enjoyed the past weekend at the Ritz Carlton Atlanta. We splurged for a room on the club floor and it was everything it should be! The room was spacious and the club was lovely. The thing that stands out about this hotel, however, it the staff. From Jessica in Guest Recognition who reached out to me prior to arrival and provided all kinds of "extras" to the lovely woman that checked me in, to Mica and Tiffany and the others in the Club, to the doorman and valets, we did not encounter a single employee who did not extend themselves to take care of us and make us feel special and welcome. We loved everyone of it. The only issue we had has nothing to do with the hotel. This weekend was planned before Georgia passed its recent restrictive abortion bill. Had this been passed prior to the arrangements for this trip being made and paid for, we would not have chosen to put money into Georgia's economy. Sadly, until this law is changed, we will not be back. Read less
Image of the Tripadvisor rating Dinner at Atlanta Grill

May 16, 2019 nykiam2014 West Hyattsville, Maryland

Throughly enjoyed our meal in the Ritz Carlton. Arnold the server took extra care with us. Very attentive, friendly and professional. The food was fantastic. The drink was okay but wasn’t expecting it to knock my socks off.
Image of the Tripadvisor rating Beautiful to look at.

May 16, 2019 AyaPful London, England, United Kingdom

Nice looking hotel. Impressed when first arriving but small details were missed which should have not been for the price of the stay. Clock wasn't working. Staff did not seem to know what was included with room. Room did not have a bath.
Image of the Tripadvisor rating Renovated Ritz-Carlton, Atlanta Enhances Guests' Stay

May 13, 2019 besca001 Greenville, North Carolina

The Ritz-Carlton, Atlanta certainly evolved after its last renovation and it has made a difference in their guests' stay in so many ways. If you have been a loyal guest of the Ritz-Carlton brand name and especially with this property, you will see that Club Level floors have been remodeled completely and its lounge is more modern and spacious. … Read more
The Ritz-Carlton, Atlanta certainly evolved after its last renovation and it has made a difference in their guests' stay in so many ways. If you have been a loyal guest of the Ritz-Carlton brand name and especially with this property, you will see that Club Level floors have been remodeled completely and its lounge is more modern and spacious. When we visited it, we were impressed by the addition of an additional bathroom, expansive views and additional seating arrangements. The only great thing that has not changed for good is the high quality of service by the Club Lounge Manager, Micah Dean. Micah goes above and beyond to make sure that everyone is more than content and can say that he is one of the best Club Level Lounge Managers that I have met after visiting 19 Ritz-Carlton properties in my life so far. Victoria, Sarah and Velichka are just a few of the Ladies that provide excellent service at the lounge and the rest as well do more for their guests. I would highly recommend that you consider staying in one of the two Club Level floors (24-25) and use the lounge during your stay. With five different food presentations throughout the day, what else can you ask for? It was a great experience and will certainly come back in the near future! Read less
Image of the Tripadvisor rating Not sure how this property is in the Ritz classification

May 12, 2019 MooshLA Calabasas, California

Stayed here recently and to be honest, the experience was OK at best, far from 'luxury' as described by Marriott. I feel as if this property was a lower class hotel previously as the room footprints are small in comparison to modern hotels. For ease of reading, I'll consolidate the good and bad in a concise manner below... GOOD: *Centrally… Read more
Stayed here recently and to be honest, the experience was OK at best, far from 'luxury' as described by Marriott. I feel as if this property was a lower class hotel previously as the room footprints are small in comparison to modern hotels. For ease of reading, I'll consolidate the good and bad in a concise manner below... GOOD: *Centrally located in downtown ATL. *24 hour access to the gym, sauna and steam room *Ample power outlets - each featuring one USB port *Good and ample lighting. NOT SO GOOD: *Cleanliness of the room was good, not great. Found hairs in the bathroom and shower from previous guest or housekeeping. *Overall room size was on the smaller side as mentioned above. *Bathroom is quite small for a hotel of this class. The towels are placed on the same level of the toilet and just barely one foot away on either side. Not very sanitary if you ask me once you flush a toilet. Note that I was staying in a recently refurbished room apparently. *The hair dryer and iron are really low grade/cheap brand and barely perform well. *TV and Entertainment System is eh, just OK. I was hoping for a Netflix log in screen like Marriott Properties all feature. *Staff are doing their job, didn't feel special or really welcomed throughout my stay - nobody really going over and above as I would expect from Marriott Properties. *I'm a Marriott Elite Member and was offered no upgrade or experience to feel special at all except for the 1000 point allocation at check in. Hard to believe the property was at high occupancy when I arrived. *Its a bit scary to leave the hotel at night as its apparently in a very transient area. I had to visit a CVS down the block one night and it was quite scary during my walk (aggressive homeless people shouting at you, people just standing on the street watching you and no sign of police or security). *The water in the rooms must have an extreme softener applied which makes rinsing off soap a bit challenging. *Toiletries are a cheaper brand - this is a Ritz wide issue. In example, how can they put out a mouthwash without a safety seal? The gels and shampoos are fair at best. *The shower is narrow and its impossible to not get wet when turning it on for the first time due to its narrowness and ability to open just one side. *The hotel is really loud - from the outside if you have a room on the odd side, you'll continually hear the trolley bells as they turn the corner right across from the hotel and that noise carries through even up 18 floors. The hallways are quite loud and I had issues with both hallway and adjacent room noise bleeding through as if people were standing in my room. This is a big issue as far as I'm concerned as I guess the property seems to attract a party crowd. If I return to ATL, I can assure you I won't be revisiting this property. Read less