The Westin Peachtree Plaza

Atlanta, Georgia

Hotel rating
Trip advisor rating: 4.0 Based on 3317 reviews

The hotel

A statement hotel, this glass column stretches far above neighbouring high rises to give unrivalled views over Atlanta through its floor-to-ceiling windows. To top it all off, literally, it’s capped with The Sun Dial, a three-tiered venue featuring a revolving restaurant, rotating cocktail lounge, and observatory floor with 360-degree views, all reached by an external glass elevator that scales the glazed cylinder in just 85 seconds. Far below, on the 11th floor, the indoor pool’s just as spectacular, with its curved glass roof folding away to let in the sun on hot Atlanta days. To celebrate its 40th anniversary, Westin Peachtree Plaza was treated to a $70 million renovation, adding extras like BikeWESTIN cycles, and turning this statuesque pillar into one of downtown Atlanta’s most up-to-date pads.

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Nestled in the heart of Downtown Atlanta, within walking distance of the Martin Luther King Civil Rights Museum, CNN Centre and World of Coca-Cola amongst many other popular attractions.

Hotel information

1,073 rooms across 73 floors. Newly rejuvenated rooms offer floor-to ceiling windows with air-conditioning, Heavenly Bed® and duvets, TV, coffee maker, WiFi access*, safety deposit box, hairdryer and iron and board. Traditional Room with 1 king-size bed or 2 queen-size beds, sleeping max 4 adults or 2 adults and 2 children.

Deluxe Room with 1 king-size bed or 2 queen-size beds, sleeping max 4 adults or 2 adults and 2 children.

Premium Deluxe Room with 1 king-size bed or 2 queen-size beds, sleeping max 4 adults or 2 adults and 2 children.

The Sun Dial Restaurant Bar and View (lunch and dinner). The Café (breakfast). Bar 210. Starbucks® Coffee Bar. Indoor/outdoor pool with a retractable roof. Fitness studio*. 24-hour room service*. Gift shop. Laundry service*. WiFi access*. Valet parking $32 plus tax per day (payable locally, subject to change).

*Denotes local charge.

Trip advisor rating: 4.0 Based on 3317 reviews

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1509)
  • Very good (975)
  • Average (437)
  • Poor (203)
  • Terrible (193)
Image of the Tripadvisor rating Highlight Ann from Security

Feb 22, 2019 CTANA24

I was at the Westin for a convention in January 2018 and I just wanted to say thank you to Ann from Security, who was very nice and helpful, when I had cut my finger. The front desk sent Ann to my room right after I arrived and she brought me a bandage and some first aid ointment. She was so nice and was worried that the cut was pretty bad. She… Read more
I was at the Westin for a convention in January 2018 and I just wanted to say thank you to Ann from Security, who was very nice and helpful, when I had cut my finger. The front desk sent Ann to my room right after I arrived and she brought me a bandage and some first aid ointment. She was so nice and was worried that the cut was pretty bad. She told me the best way to bandage it up and also, she went out of her way as I was going to be there a few days at a conference to go back and get a few more bandages. Ann was very positive and caring and she really seemed like she enjoyed her job as it showed with her customer service. Sometimes the little things go unrecognized, but I just wanted to thank Ann for doing a great job and going out of her way for me that day. Read less
Image of the Tripadvisor rating Stay out of it

Feb 21, 2019 sarahiley98

This is my last night staying in Atlanta, the worst staying experience and most expensive one. Can’t express my disappointment enough. Poor check in, receptionists are talking to other staffs, not professional, they act like random person on the street, not like the professional receptionist in this level hotel. Room is small, outdated, my… Read more
This is my last night staying in Atlanta, the worst staying experience and most expensive one. Can’t express my disappointment enough. Poor check in, receptionists are talking to other staffs, not professional, they act like random person on the street, not like the professional receptionist in this level hotel. Room is small, outdated, my side of bed is too close to the window, the window insulation is so bad, I can feel the outside coldness flow in even pull up all the curtains. I couldn’t sleep until I am too tired. Half my body is warm, half is cold, my neck and shoulder from that cold side are so sore. Not to mention the bed made me so itchy. Will definitely stay out of it. Read less
Image of the Tripadvisor rating Check In

Feb 20, 2019 jhensleysmith

We just left from our first stay in downtown Atlanta. After a long day of travel and traffic we were so exhausted. Our sons were tired and fussy. The line it check in was LONG. We were greeted by Ebony and she made all the difference. She was amazing! She was so sweet to us and our boys. She wasn’t a bit stressed by the line. She was not… Read more
We just left from our first stay in downtown Atlanta. After a long day of travel and traffic we were so exhausted. Our sons were tired and fussy. The line it check in was LONG. We were greeted by Ebony and she made all the difference. She was amazing! She was so sweet to us and our boys. She wasn’t a bit stressed by the line. She was not frustrated by weary travelers. She gave us her undivided attention. Her kindness made all the difference to us in that moment, and for our trip. All of the staff we encountered were friendly and helpful. The pool is nice. The view is amazing. Parking situation is not the best. Overall a good experience with Ebony as the shining star. Read less
Image of the Tripadvisor rating Since Marriott merger, don't bother. Poor check in.. and more

Feb 18, 2019 Fred F Philadelphia, Pennsylvania

Poor Check in. Lifetime Platinum, show up, try to check in. 20 plus also. Look for the Loyalty/Platinum Gold carpet. None. Ask a mic'd up employee, where the express for Platinums is. "We don't have that." Thanks, again, Starwood, for selling out to Marriott, the bottom feeder of service. Like Continental selling to United. Once great airline, now… Read more
Poor Check in. Lifetime Platinum, show up, try to check in. 20 plus also. Look for the Loyalty/Platinum Gold carpet. None. Ask a mic'd up employee, where the express for Platinums is. "We don't have that." Thanks, again, Starwood, for selling out to Marriott, the bottom feeder of service. Like Continental selling to United. Once great airline, now a dump. Avoid this hotel. Read less
Image of the Tripadvisor rating Stay elsewhere!!!!

Feb 17, 2019 billylad69 London, United Kingdom

I have just returned from a night stay at this hotel. First impressions were good and check in was pretty quick and straight forward, check out was a different story with a huge queue with around 20/25 people which took a long periods of time. The rooms are dated and I’d say a total refurbishment was needed and only one plug socket in the whole… Read more
I have just returned from a night stay at this hotel. First impressions were good and check in was pretty quick and straight forward, check out was a different story with a huge queue with around 20/25 people which took a long periods of time. The rooms are dated and I’d say a total refurbishment was needed and only one plug socket in the whole of my room worked. My main issue in this hotel was the noise, due to the structure of the towers the lifts operate centrally causing noise throughout the day and all through the night, I usually can’t sleep unless it’s totally quiet so I probably slept around 40 mins the whole night. My colleague had two employees walk into her room during the night, this was communicated the next day with the duty manager who assured she would look into this and get back to us.... , we’re still waiting, as you can imagine this put a dampener on the whole stay!!! My recommendation would be stay elsewhere, there are plenty of hotel around the area so look into this before exploring this as a possibility. Read less