Aloft New Orleans Downtown

New Orleans, Louisiana

The hotel

Whether you're in the Big Easy for the music, the shops or just to get a taste of the Deep South, Aloft New Orleans Downtown is on hand to give you a great base. As you'd expect from a hotel that's got its finger firmly on the fast-paced pulse, you'll find fitness facilities, super speedy WiFi and even a grab 'n' go snack counter available around the clock, as well as a rooftop pool open morning, noon and night. The W XYZ bar offers the very best in classic and contemporary tunes as well as live acoustic sets, cocktails and draft beers, meaning you don't have to roam too far to have fun although, with Bourbon Street and the French Quarter nearby it would be rude not to spend at least one night on the tiles. Thanks to plush platform signature beds in your comfy guest room you'll have every opportunity to kick back and relax after a good day's sightseeing or naughty night out, and if you're looking for that extra touch of magic to compliment your stay in the South then Aloft certainly fits the bill.

Amenities

  • Bar
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre

Where is it

Situated on Baronne Street, just a few steps from New Orleans' French Quarter which includes the live music venues, cafés and bars of Bourbon Street. Transfer time from Louis Armstrong New Orleans International Airport: 25 minutes.

Hotel information

188 rooms. All with air-conditioning, 42” LED TV, complimentary WiFi, Plug & Play connectivity centre, Bliss Spa bath products, fridge with free bottled water, tea/coffee maker, safe and hairdryer. Aloft Standard King Rooms with 1 king-size bed, sleeping maximum 2 adults.

Two Queen City View Rooms with 2 queen-size beds, sleeping maximum 4 adults.

Two Queen Corner Rooms with 2 queen-size beds, sleeping maximum 4 adults.

One King City View Corner Room with 1 king-size bed, sleeping maximum 2 adults.

W XYZ Bar (cocktails, bubbly and beer from 16.00pm–12.00am). RE:MIX Lounge and RE:FUEL (snacks to go). SPLASH heated rooftop swimming pool. RE:CHARGE fitness centre. Complimentary WiFi.

One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (647)
  • Very good (374)
  • Average (100)
  • Poor (48)
  • Terrible (58)
Image of the Tripadvisor rating A great turn out

Nov 14, 2021 Anonn2021ymous South Carolina

My husband and I were visiting friends in Nola and we were not having a good start to our friendscation, we arrived at 7:45am and were greeted and welcomed by Pernella, we were blown away by her warm welcome so early in the morning. We did not expect to check in so soon but Pernella was able to get us in early and upgrade us to a nice city view.… Read more
My husband and I were visiting friends in Nola and we were not having a good start to our friendscation, we arrived at 7:45am and were greeted and welcomed by Pernella, we were blown away by her warm welcome so early in the morning. We did not expect to check in so soon but Pernella was able to get us in early and upgrade us to a nice city view. We chatted a bit with Pernella and talked about our morning and after she got us all checked in she gave us a voucher for 2 drinks and recommended a great place for Mimosas (flamingo a-go-go) .The room was clean and spacious, Howard took care of our tv immediately and Neal the bartender was amazing and attentive to our needs. During checkout 2 days later Pernella was there to see us off. She asked us how was our stay and I told her because of her great hospitality our trip was turned around for the better.The location was walking distance to everything and we will be back again. A tip for those that would like to be near bourbon and the quarters but don’t like the noise when it’s time to sleep, this is the perfect location, it’s on the quit side of the action. Thanks Aloft Nola for the hospitality. Read less
Image of the Tripadvisor rating Great location, terrible service

Nov 2, 2021 Twave8 Houston, Texas

Very unprofessional night shift front desk staff when we arrived. The lady at the desk was biting a cup when we arrived. There was no welcome or thank you for choosing marriott or Aloft. As a Platinum Bonvoy member, this is bare minimum. Ok, no biggie. Once we got to the room, there was only a sheet on the bed, no comforter, duvet, blanket,… Read more
Very unprofessional night shift front desk staff when we arrived. The lady at the desk was biting a cup when we arrived. There was no welcome or thank you for choosing marriott or Aloft. As a Platinum Bonvoy member, this is bare minimum. Ok, no biggie. Once we got to the room, there was only a sheet on the bed, no comforter, duvet, blanket, nothing! The room was very small. The shower did not close all the way so I after got all over the floor when anyone used it. The lights were out in the hallway during our entire stay. Veeeeey dark on the end of the hall by our room. There is only one valet staffed at a time and it takes forever to drop off your car or to receive your car when it’s time to leave. Read less
Image of the Tripadvisor rating Expected better!

Oct 14, 2021 mikeh482021

This hotel, in our opinion, feel well short of what we would expect from Marriott hotel. We had to call a technician twice to fix our television set. They don’t provide bar soap in the rooms. There was very little drawer space for us to unpack our suitcase. We had to call the front desk to get a blanket. It was certainly the little things that… Read more
This hotel, in our opinion, feel well short of what we would expect from Marriott hotel. We had to call a technician twice to fix our television set. They don’t provide bar soap in the rooms. There was very little drawer space for us to unpack our suitcase. We had to call the front desk to get a blanket. It was certainly the little things that made a big difference between a good and just an average rating Read less
Image of the Tripadvisor rating Terrible-will not stay here again

Oct 12, 2021 Sarah913108 Austin, Texas

Stay elsewhere! From the loud banging due to construction that prevented us from sleeping to never be notified about cleaning not included or outdated rooms…pick a different hotel. This was an awful experience. We picked this for the location, but terrible service and construction so loud you could record the banging hammers easily that prevented… Read more
Stay elsewhere! From the loud banging due to construction that prevented us from sleeping to never be notified about cleaning not included or outdated rooms…pick a different hotel. This was an awful experience. We picked this for the location, but terrible service and construction so loud you could record the banging hammers easily that prevented sleep was awful. Was never told you had to ask for room service and the check in process was a nightmare. When asking to move rooms or see why we were never told there would be very loud construction I was told to “get over it” and there was nothing that could be done. Asked for extra towels, those never arrived…just not a great experience. Luckily the hotel is located in a location you can walk everywhere (there was a shooting w police blockading the street right outside) but overall would never stay here again. Read less
Image of the Tripadvisor rating Absolutely zero cares given

Oct 2, 2021 Happiness55549

upon arrival to this hotel was told that my reservations (that had been paid) were canceled. Was told they had no rooms available at this time. I understand that the third party was apparently responsible for alerting me to the cancellation...but, the third party booking company was also, not aware of the hotel canceling the reservation. I arrived… Read more
upon arrival to this hotel was told that my reservations (that had been paid) were canceled. Was told they had no rooms available at this time. I understand that the third party was apparently responsible for alerting me to the cancellation...but, the third party booking company was also, not aware of the hotel canceling the reservation. I arrived from another state expecting a room that I had already paid for...to be told "we canceled that reservation." When I asked, "when, why, where and how." I got a very unprofessional eye roll from the lady working the front desk. She was very unconcerned about my problems of now, not having a place to stay. Although, I remained pleasant to said lady while trying to obtain all information about the cancellation. She repeatedly responded rudely to me with each question. "ughhhhh, you know we just had a hurricane." As, if I were ignorant to the fact. Which I was NOT! I could go on and on about her behavior...but, I'm done. In summary, she was unnecessarily rude! Read less