Aloft New Orleans Downtown

New Orleans, Louisiana

The hotel

Whether you're in the Big Easy for the music, the shops or just to get a taste of the Deep South, Aloft New Orleans Downtown is on hand to give you a great base from where to puff out your cheeks and let the good times roll. As you'd expect from a hotel that's got its finger firmly on the fast-paced pulse, you'll find fitness facilities, super speedy WiFi and even a grab 'n' go snack counter available around the clock, as well as a rooftop pool open morning, noon and night. The W XYZ bar offers the very best in classic and contemporary tunes as well as live acoustic sets, cocktails and draft beers, meaning you don't have to roam too far to have fun although, with Bourbon Street and the French Quarter nearby it would be rude not to spend at least one night on the tiles. Thanks to plush platform signature beds in your comfy guest room you'll have every opportunity to kick back and relax after a good day's sightseeing or naughty night out, and if you're looking for that extra touch of magic to compliment your stay in the South then Aloft certainly fits the bill.

Amenities

  • Bar
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre

Where is it

Situated on Baronne Street, just a few steps from New Orleans' French Quarter which includes the live music venues, cafés and bars of Bourbon Street. Transfer time from Louis Armstrong New Orleans International Airport: 25 minutes.

Hotel information

188 rooms. All with air-conditioning, 42” LED TV, complimentary WiFi, Plug & Play connectivity centre, Bliss Spa bath products, fridge with free bottled water, tea/coffee maker, safe and hairdryer. Aloft Standard King Rooms with 1 king-size bed, sleeping maximum 2 adults.

Two Queen City View Rooms with 2 queen-size beds, sleeping maximum 4 adults.

Two Queen Corner Rooms with 2 queen-size beds, sleeping maximum 4 adults.

One King City View Corner Room with 1 king-size bed, sleeping maximum 2 adults.

W XYZ Bar (cocktails, bubbly and beer from 16.00pm–12.00am). RE:MIX Lounge and RE:FUEL (snacks to go). SPLASH heated rooftop swimming pool. RE:CHARGE fitness centre. Complimentary WiFi.

One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (601)
  • Very good (348)
  • Average (93)
  • Poor (37)
  • Terrible (43)
Image of the Tripadvisor rating Hip

Nov 8, 2019 Rino B Cologne, Germany

Vibrant and energetic lobby. Clean and spacious room which was well laid out. Efficient and very friendly hotel. Well located just one block away from French Quarter handy to everything. No question was any trouble to the people working here.
Image of the Tripadvisor rating Payment Nightmare

Nov 6, 2019 Jsinista

I Booked on "Bonvoy" Nov. 1 thru 4th. The total was $788. I got charged $320 the day before arrival. After correcting them that the remaining balance should be ($788) minus the $320... which is ($468)! staff tried to charge my Credit Card $788 again and said they also needed incidentals that would run between $50 to $100. I used my fiancé card… Read more
I Booked on "Bonvoy" Nov. 1 thru 4th. The total was $788. I got charged $320 the day before arrival. After correcting them that the remaining balance should be ($788) minus the $320... which is ($468)! staff tried to charge my Credit Card $788 again and said they also needed incidentals that would run between $50 to $100. I used my fiancé card for incidentals only to realize that $1130 got charged. thats $788 total plus $1130 total... which is $1918.... My fiancé is still trying to get her 1130 dollars back... We will never book this hotel again!! Read less
Image of the Tripadvisor rating Birthday Turn Up

Nov 5, 2019 _AmandaB_oooo

OMG!!!!!!! I was so afraid to stay at the aloft because of the bad reviews but i DO NOT REGRET IT. I see so many “RudeStaff” comments and so many negative comments on trip advisor and nothing of what i read online came to pass. The front desk is all women “whoop whoop” and they are all amazing. Pernella at the front desk is a super star and… Read more
OMG!!!!!!! I was so afraid to stay at the aloft because of the bad reviews but i DO NOT REGRET IT. I see so many “RudeStaff” comments and so many negative comments on trip advisor and nothing of what i read online came to pass. The front desk is all women “whoop whoop” and they are all amazing. Pernella at the front desk is a super star and Frankie her side kick agent is awesome. This location is perfect for anyone that want to be very close to the festivities but sleep in a quiet place. The hotel layout is very modern and very cute.i loved the birthday drinks courtesy of pernella and the additional points she was able to get me for saying no to housekeeping. I find the only people that complain about the hotel is just bitter and unfair looking to bring down the hotels ratings. Find out for yourselves, i promise you won’t regret it. Amazing staff, Amazing city. Don’t believe everything you read people. “I created this account just to brag about how awesome this place is” A.BROWN Read less
Image of the Tripadvisor rating Good hotel, minimal amenities

Nov 4, 2019 jenniferfO2944CK kingsport, TN, United States

This hotel is nice. The rooms are average, but lack thought. No light in the shower, no closet, one mirror, above the sink. Good for one or two nights, but I was there for four. Located about 20 min from the convention center.
Image of the Tripadvisor rating Time to give up on this property

Nov 4, 2019 radarcessna Roswell, Georgia

Booked a two Queen Corner Room... which was changed by the hotel to a two queen city view room, which was anything but. Room 1416 was on a side of the hotel facing another wall of the building across the street. No view at all. Additionally, upon checking in, the bottles of shampoo and soap were not topped off, in fact one bottle was completely… Read more
Booked a two Queen Corner Room... which was changed by the hotel to a two queen city view room, which was anything but. Room 1416 was on a side of the hotel facing another wall of the building across the street. No view at all. Additionally, upon checking in, the bottles of shampoo and soap were not topped off, in fact one bottle was completely empty. If you are replacing individual bottle with in shower amenities, then housekeeping must check in on these bottles as part of turning over each room for the next guest. I am a Lifetime Titanium Premier Elite Member and have stayed at Marriott and SPG properties around the world. This one doesn't pass muster. I go to NOLA at least 5 times per year. No more Aloft in NOLA. Read less