Crowne Plaza New Orleans French Quarter

New Orleans, Louisiana

Virgin rating

The hotel

Enjoy Louisiana hospitality at its finest at the Crowne Plaza New Orleans French Quarter, a hotel located right in the beating heart of New Orleans. Guest rooms ensure a comfortable base from which to explore the myriad delights this city has to offer, and there’s a state-of-the-art gym as well as an outdoor swimming pool, perfect for cooling off in if you’re visiting in warm weather. The real jewel in the crown at this hotel though is Dickie Brennan’s Bourbon House and Beyond. You’ve plenty of wonderful restaurants in the nearby vicinity but Dickie’s is not to be missed. Enjoy a rich array of tantalising Creole specialities, including freshly caught seafood, BBQ shrimp, thick steaks and decadent deserts. And rest assured, if it’s not in season, it’s not on the menu! Oysters are a house speciality, order a dozen at the bar whilst listening to the City’s best shuckers. It’s also a grand spot for a bit of ‘people watching’ with picture windows overlooking the action of Bourbon Street – fun you won’t be able to resist joining in with once dinner’s finished!

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Close to City Centre

Where is it

Where Canal Street meets Bourbon Street, close to the famous French Quarter. You’re close to a huge variety of attractions, including Jackson Square, the Aquarium of the Americas, the Superdome and Riverwalk Shopping.

Hotel information

Thoughtfully designed hotel rooms, all with HDTV, complimentary WiFi access, coffee/tea making facilities, hair dryer, safe, and bathroom amenities.

Standard rooms have either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people. 

Dickie Brennan's Bourbon House & Seafood Bar (creole restaurant and bar with lively atmosphere). 

Outdoor rooftop swimming pool (seasonal). 24-hour fitness centre. 

Complimentary WiFi access. Valet parking $49 plus tax per night, Oversized vehicles $59 plus tax per night (payable locally, fee subject to change). 24-hour room service*. 

There is a resort fee of $9 plus tax per room, per night (payable locally, fee subject to change). 

Please see hotel check-in for current inclusions available to you upon arrival.  

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (964)
  • Very good (733)
  • Average (439)
  • Poor (249)
  • Terrible (259)
Image of the Tripadvisor rating Great address!

May 23, 2024 JohnG36 Nashville, Tennessee

Located on the corner of canal and bourbon the hotel is a great location. Close to everything! Friendly staff. Restaurant is Bourbon House. Awesome food and great dining experience. We would definitely stay here again and felt at the price it was a great value.
Image of the Tripadvisor rating A Memorable Stay: Exceptional staff and Great Dining

May 15, 2024 Navigate215748 Bremerton, Washington

Our stay was fantastic, all the staff were friendly and professionally. The room was excellent and the dinning experience was fantastic. Also my wife left her phone behind, and thanks to Brian Astor, security person we were able to get it back due to his prompt and helpful service. Thanks to all the staff and Brian in particular.
Image of the Tripadvisor rating Stranger in our room

May 14, 2024 Brodus B

On May 3,2024 at 10:30 PM, my wife and I returned to our hotel room after being out our room since 11:00 AM the same day we put our key card to our door and it turned Yellow/Orange,at the same time a man opened our door from inside of our room, he stated that he was there to bring us towels, we said we never asked for towels and we had a Do Not… Read more
On May 3,2024 at 10:30 PM, my wife and I returned to our hotel room after being out our room since 11:00 AM the same day we put our key card to our door and it turned Yellow/Orange,at the same time a man opened our door from inside of our room, he stated that he was there to bring us towels, we said we never asked for towels and we had a Do Not Disturb sign on our door, we asked him do you work for the hotel and he stated Yes, my wife pulled out her phone/camera and the best picture she could,,as he ran for the exit stairs .please be careful in this hotel. Read less
Image of the Tripadvisor rating Worst Housekeeping Staff In America

May 7, 2024 FrequentSleeper11 Washington DC, District of Columbia

This is my Jazz Fest vacation hotel experience. I'm not very demanding. I like clean towels and a clean room. I don't even need the sheets changed daily. Not much to ask when you're being charged top rates during Jazz Fest. When we checked in, the room safe wasn’t working. Three requests and nothing was done. When you get back from Fest, you’re… Read more
This is my Jazz Fest vacation hotel experience. I'm not very demanding. I like clean towels and a clean room. I don't even need the sheets changed daily. Not much to ask when you're being charged top rates during Jazz Fest. When we checked in, the room safe wasn’t working. Three requests and nothing was done. When you get back from Fest, you’re sweaty and covered with suntan lotion. You need a shower. The first day, room service left us two towels, one washrag, and no hand towels or floor mat. The next day, we got one towel and two washrags, no hand towels, and no floor mats. We got back to our room the next day and there were no towels at all. I went to the front desk. We had to wait for towels for almost an hour because “they were all in the dryer.” We were able to shower and go to dinner at 7:45 PM. Oh, and they finally fixed the safe after request Number 4. The soap dispenser in the shower was empty on Day 6. I left it on the sink, so they’d notice it and refill it. THEY PUT IT BACK UP EMPTY. We showered with a tiny sliver of face soap from the sink. Which was never replaced either. We were actually leaving a tip each day and this was our "service." Tipping soon stopped. It went on for 11 days. One day, we’d get coffee and no cups. The next, we’d get cups and no coffee. One day, no hand towels. We never saw a floor mat. One of us almost slipped and fell on the marble floor getting out of the shower. The next to last day, when we got back at 7 PM, THE ROOM WASN’T SERVICED AT ALL! The beds were unmade. Wet towels were on the floor. Back to the front desk, then more of our vacation time wasted waiting for someone to bring towels to the room. When we left, they tried to charge us for an early check-in fee. I didn’t request an early check-in and all they said when we arrived was that the room was ready. To his credit, the manager reversed it, but it certainly topped off a totally unsatisfactory stay. I should say that the front desk staff is courteous, and the rest of the staff is as well. The gym is nice as is the pool. Housekeeping is a disaster. Read less
Image of the Tripadvisor rating Out of town guest

May 1, 2024 stephw784

Nira and Rayon were fabulous. They helped me get checked in and situated. I even got a room upgrade which the room turned out to be amazing. I will be coming back here for sure thank you ladies and the hotel so much. I also had an amazing view to take pictures out of.