Crowne Plaza New Orleans French Quarter

New Orleans, Louisiana

Virgin rating

Standard King Room
Dickie Brennan’s Bourbon House and Beyond
Dickie Brennan’s Bourbon House and Beyond
Standard King Room
Standard Room
Dickie Brennan’s Bourbon House and Beyond
Standard 2 Queen Room
Standard Bathroom
Lobby
Fitness centre
Dickie Brennan’s Bourbon House and Beyond
Standard King Room
Dickie Brennan’s Bourbon House and Beyond
Dickie Brennan’s Bourbon House and Beyond
Standard King Room
Standard Room
Dickie Brennan’s Bourbon House and Beyond
Standard 2 Queen Room
Standard Bathroom
Lobby
Fitness centre
Dickie Brennan’s Bourbon House and Beyond

The hotel

Enjoy Louisiana hospitality at its finest at the Crowne Plaza New Orleans French Quarter, a hotel located right in the beating heart of New Orleans. Guest rooms ensure a comfortable base from which to explore the myriad delights this city has to offer, and there’s a state-of-the-art gym as well as an outdoor swimming pool, perfect for cooling off in if you’re visiting in warm weather. The real jewel in the crown at this hotel though is Dickie Brennan’s Bourbon House and Beyond. You’ve plenty of wonderful restaurants in the nearby vicinity but Dickie’s is not to be missed. Enjoy a rich array of tantalising Creole specialities, including freshly caught seafood, BBQ shrimp, thick steaks and decadent deserts. And rest assured, if it’s not in season, it’s not on the menu! Oysters are a house speciality, order a dozen at the bar whilst listening to the City’s best shuckers. It’s also a grand spot for a bit of ‘people watching’ with picture windows overlooking the action of Bourbon Street – fun you won’t be able to resist joining in with once dinner’s finished!

Amenities

  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Close to City Centre

Where is it

Where Canal Street meets Bourbon Street, close to the famous French Quarter. You’re close to a huge variety of attractions, including Jackson Square, the Aquarium of the Americas, the Superdome and Riverwalk Shopping.

Hotel information

Thoughtfully designed hotel rooms, all with HDTV, complimentary WiFi access, coffee/tea making facilities, hair dryer, safe, and bathroom amenities.

Standard rooms have either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people. 

Dickie Brennan's Bourbon House & Seafood Bar (creole restaurant and bar with lively atmosphere). 

Outdoor rooftop swimming pool (seasonal). 24-hour fitness centre. 

Complimentary WiFi access. Valet parking $49 plus tax per night, Oversized vehicles $59 plus tax per night (payable locally, fee subject to change). 24-hour room service*. 

There is a resort fee of $9 plus tax per room, per night (payable locally, fee subject to change). 

Please see hotel check-in for current inclusions available to you upon arrival.  

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (958)
  • Very good (732)
  • Average (438)
  • Poor (249)
  • Terrible (257)
Image of the Tripadvisor rating Great location but not much else going for it.

Apr 19, 2024 Jaime G

Stayed for a conference. Rude and dismissive staff. No one wore a name tag. Was given three different rooms because the first two room I was sent to had someone already in them. Though, I didn’t know it until I opened the door and was confronted by angry vacationers.
Image of the Tripadvisor rating Run... don't walk away from this hotel!

Apr 19, 2024 Jannette F

I can't verify what an actual stay in this hotel would be like, because the hotel stole my money and refused to make it right! I booked this through a third party vendor as RESERVE NOW/PAY AT HOTEL. The next day I was charged for my stay. Third party vendor confirmed that it was RESERVE NOW/PAY AT HOTEL and that I would have to go directly… Read more
I can't verify what an actual stay in this hotel would be like, because the hotel stole my money and refused to make it right! I booked this through a third party vendor as RESERVE NOW/PAY AT HOTEL. The next day I was charged for my stay. Third party vendor confirmed that it was RESERVE NOW/PAY AT HOTEL and that I would have to go directly through hotel to resolve. Hotel verified that I was in fact paid in full. When I told them that wasn't supposed to happen I was told "look at the bright side, you don't owe anymore money when you get here". I asked about the cancellation policy I was informed it was refundable up until March 17th (this was on 2/15). I told her to cancel my reservation. She told me since it was booked through a third party it would need to be canceled through them. I immediately canceled reservation and waited for the refund to be processed, and waited, and waited, and I'm still waiting. When I called the hotel directly I was now told that it was a non-refundable, advanced purchase reservation and I was not entitled to a refund. 100% incorrect information on their part! Third party can't refund me because it was the hotel who stole my almost $800! I believe that this reservation was altered by the hotel to show wrong type of reservation was booked. Read less
Image of the Tripadvisor rating Great Employee Assistance

Apr 19, 2024 Jillann T

Our son stayed at the Astor Crowne Plaza for a fraternity event in New Orleans. His experience with the hotel was great! Unfortunately he left his wallet behind and didn’t realize until returning back to Mississippi. We are very grateful of Cotina in the hotel Security Department for her assistance in both locating his wallet and assisting… Read more
Our son stayed at the Astor Crowne Plaza for a fraternity event in New Orleans. His experience with the hotel was great! Unfortunately he left his wallet behind and didn’t realize until returning back to Mississippi. We are very grateful of Cotina in the hotel Security Department for her assistance in both locating his wallet and assisting with shipping it back to our son. Cotina saved us a lot of time and hassle had she not located his wallet. We really appreciate you Cotina and your commitment to hotel guests!! Read less
Image of the Tripadvisor rating Great visit - ignore the overly negative reviews

Apr 18, 2024 Fitz902 Halifax, Canada

After booking this hotel through Air Canada vacations for my sisters bachelorette party, I started reading reviews and became super concerned we’d made a HUGE mistake. Many reviews painted the Astor Crowne Plaza as a dark, dingy prison with so much noise it basically amounted to torture. When we checked into our room, we were pleasantly greeted by… Read more
After booking this hotel through Air Canada vacations for my sisters bachelorette party, I started reading reviews and became super concerned we’d made a HUGE mistake. Many reviews painted the Astor Crowne Plaza as a dark, dingy prison with so much noise it basically amounted to torture. When we checked into our room, we were pleasantly greeted by a bright room with high ceilings, spotlessly clean, and it even included a mini fridge (unexpected bonus). We had no issues with noise, but our visit was from Sunday night to Thursday so take with a grain of salt, as New Orleans seems to be always busy. You also cannot beat the location - we literally were less than 5 minutes walk from all the major attractions in the French quarter. If I come to New Orleans again (which we hope to do) I would happily stay in this hotel again. I suspect many of the negative reviews are from people who hate joy or find faults in every hotel they’ve ever stayed in. My only complaint is that we went to the restaurant attached to the hotel for breakfast and was pretty disappointed with the quality / selection. There are so many great restaurants nearby - don’t waste your money here. Read less
Image of the Tripadvisor rating Very nice hotel !

Apr 15, 2024 Shawn L

My wife and I had a great experience at this hotel . Our first time to New Orleans . Also met the nice guy Byron who helped us book one of the best experiences we have ever had , swamp boat tour . He opened early for us to get a tour that day before we left . Thank you Byron , you made this happen for us . Shawn