Four Points by Sheraton French Quarter

New Orleans, Louisiana

The hotel

The French Quarter, New Orleans Hotel is the perfect retreat for those seeking shopping, dining and siteseeing. Located in the historic French Quarter and within walking distance to all of the local attractions including the Superdrome, Jackson Square, Canal Place hops and Riverwalk Outlets. After a long day of exploring, relax in the beautifully stylish guest rooms, many with views of Bourbon Street or the courtyard. In the evenings, you can head down to The Puccini Bar, a lively Cajun-influenced restaurant featuring live jazz and on alternate wednesdays, opera. There is also café which is open for breakfast each morning, the perfect way to start your day.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant

Where is it

Located in the French Quarter, on the site of a legendary French Opera House. Transfer time from Louis Armstrong New Orleans International Airport: 30 minutes.

Hotel information

607 rooms. All with air-conditioning, 32-inch flat-screen TV, alarm clock, tea/coffee maker, complimentary bottled water, safe, iron and ironing board and hairdryer.

French Quarter View Double/Double Rooms are 268-300 sq ft and offer views of the New Orleans area with 2 double beds, sleeping maximum 4 adults.

French Quarter View One King Rooms are 260-275 sq ft and offer views of the New Orleans area with 1 king-size bed, sleeping maximum 2 adults.

Toulouse Street View Balcony Rooms are 240-260 sq ft with 1 king-size bed, sleeping maximum 2 adults.

Courtyard Balcony Rooms are 260-268 sq ft with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Bourbon Street Balcony Rooms are, 268 sq ft with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

1 Bedroom Junior Suites are 350 sq ft with 1 king-size bed, sleeping maximum 2 adults.

1 Bedroom Junior Suites are 528 sq ft with Bourbon Street views and a balcony with 1 king-size bed, sleeping maximum 2 adults.

1 Bedroom Junior Suites are 268 sq ft with xx beds, sleeping maximum 4 adults.

Café Opera (open for breakfast). Puccini Bar (Cajun-influenced New Orleans cuisine; open for lunch and dinner). Swimming pool (open monday-sunday: 9.00am-10.00pm). Fitness centre (open 24/7). Room service*. Complimentary WiFi.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
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Traveller rating

  • Excellent (529)
  • Very good (529)
  • Average (196)
  • Poor (73)
  • Terrible (62)
Image of the Tripadvisor rating Check in was at 4:00. Still waiting for our room at 7:00pm.

Dec 27, 2020 Inspiration675909

I booked two rooms two weeks ago. Called and requested adjoining rooms for my kids. We arrived at 3:30. Check in was at 4. The manager on duty, Shameka, told us that our rooms would be ready in 20 minutes to a half hour. He said he would call when our rooms were ready. It is now 7:00pm and only one of our rooms is ready. As I stood in line,… Read more
I booked two rooms two weeks ago. Called and requested adjoining rooms for my kids. We arrived at 3:30. Check in was at 4. The manager on duty, Shameka, told us that our rooms would be ready in 20 minutes to a half hour. He said he would call when our rooms were ready. It is now 7:00pm and only one of our rooms is ready. As I stood in line, once again, to ask when our rooms would be ready, another gentleman walked up and booked two rooms. He was immediately given the keys. We're still waiting. I have never had an experience like this in my life. We were not given connecting rooms, but my kids are in a room where the balcony connects with strangers on the other side. I would never make this mistake again. Read less
Image of the Tripadvisor rating French Qtr fun on Bourbon Street

Dec 2, 2020 X7480BKdianec Greenwood, Missouri

Location. Worth the extra for Bourbon street balcony. Very central on Bourbon Street for walking distance around the French Qtr. Loved the balcony over the street for wine and entertainment. Room small but efficient. Street noise on the third floor was surprisingly minimal with doors closed. Outlet on bedside tables both sides. No fridge or… Read more
Location. Worth the extra for Bourbon street balcony. Very central on Bourbon Street for walking distance around the French Qtr. Loved the balcony over the street for wine and entertainment. Room small but efficient. Street noise on the third floor was surprisingly minimal with doors closed. Outlet on bedside tables both sides. No fridge or microwave for leftovers. Read less
Image of the Tripadvisor rating So convenient!

Oct 17, 2020 h0lidaying Houston, Texas

Great location to be in and out as and when we needed to rest between our walks around French quarters. Room is clean and new, even the bathroom feels newly renovated. After reading all the “worn out” reviews, we felt so relieved! Bed is so comfy. Pool view room is quiet. Valet parking is reasonable and smooth. Housekeeping is available on request… Read more
Great location to be in and out as and when we needed to rest between our walks around French quarters. Room is clean and new, even the bathroom feels newly renovated. After reading all the “worn out” reviews, we felt so relieved! Bed is so comfy. Pool view room is quiet. Valet parking is reasonable and smooth. Housekeeping is available on request due to Covid, which we did not. Just a note, they will not replenish complimentary water unless you request housekeeping service. They did however provide new cups and additional coffee, but no water. Not a big deal I know, but sometimes it is the details that adds comfort. Nonetheless, great stay overall, location is key!!! Read less
Image of the Tripadvisor rating Great location, clean and worth it!

Oct 7, 2020 143dianac2020

Perfect location, right in the middle of everything. Friendly staff, clean hotel and rooms. Pool area was really nice. If you want all the action get a balcony room on Bourbon street. If you want some of the action with great roof top views get a high room on Toulouse St. If you need some quite time at night get a pool view room. Only reason this… Read more
Perfect location, right in the middle of everything. Friendly staff, clean hotel and rooms. Pool area was really nice. If you want all the action get a balcony room on Bourbon street. If you want some of the action with great roof top views get a high room on Toulouse St. If you need some quite time at night get a pool view room. Only reason this hotel did not get an "Excellent" review was there was only 1 mirror in the room and it was in the bathroom. Not quite useful for girls trying to get ready to go out for the night. We all had to wait for the bathroom mirror. Read less
Image of the Tripadvisor rating Corona Virus Refund being held

May 29, 2020 700margarete

We booked a trip to Four Points Shearaton in New Orleans for week of March 16-24 before there was a Global Pandemic. We cancelled on 3/14 & they are giving us a run around on our refund. Our traveling companions received their refund on 3/26, we still have not received our money back. $2800.00 approximately. We are so angry & will not stay there… Read more
We booked a trip to Four Points Shearaton in New Orleans for week of March 16-24 before there was a Global Pandemic. We cancelled on 3/14 & they are giving us a run around on our refund. Our traveling companions received their refund on 3/26, we still have not received our money back. $2800.00 approximately. We are so angry & will not stay there ever again. They say they can't find our reservation, etc. I am furious! Don't book here, its not a properly functioning business. Read less