New Orleans Marriott

New Orleans, Louisiana

Virgin rating

Front Desk
Standard Guest Room 2 Double
Standard Guest Room 1 King
Executive Larger Guest Room
Executive One Bedroom Suite
55 Fareinheit
Canal Street Pantry
M Club Lounge
Canal Street Burger Bar
Front Desk
Standard Guest Room 2 Double
Standard Guest Room 1 King
Executive Larger Guest Room
Executive One Bedroom Suite
55 Fareinheit
Canal Street Pantry
M Club Lounge
Canal Street Burger Bar

The hotel

Situated between the French Quarter and the Warehouse District, New Orleans Marriott provides a great base to explore Jackson Square, the French Market and the Mississippi River. From spacious meeting areas and high-speed WiFi, to hand-crafted cocktails at 55 Fareinheit, this hotel is perfect for both business and leisure trips. Many of the spacious guest rooms offer outstanding view across downtown New Orleans, and over the river. Club guests can enjoy complimentary breakfast and evening hors d'oeuvres daily in the M Club Lounge, adding a special touch for your stay in Louisiana.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Valet parking

Where is it

Located on Canal Street, at the edge of the French Quarter, within walking distance of the Mississippi River. 5 minute walk to Bourbon Street. Transfer time to Airport: 20 mins.

Hotel information

1,278 rooms and 55 suites. All rooms have air conditioning, coffee/tea service, TV, hairdryer, bathroom amenities, Mini fridge, WiFi*, iron and ironing board. Standard guest rooms have 1 king-size bed or 2 queen beds, sleeping maximum 3 adults or 4 adults.
Executive Larger Guest Rooms have 1 king-size bed or 2 queen beds, sleeping maximum 3 adults or 4 adults.City View Rooms have 1 king-size bed or 2 queen beds, sleeping maximum 3 adults or 4 adults.River View Rooms have 1 king-size bed or 2 queen beds, sleeping maximum 3 adults or 4 adults.Lounge Access Club Rooms include access to the M Club Lounge and have 1 king-size bed or 2 queen beds, sleeping maximum 3 adults or 4 adults. One Bedroom Crescent City Suites are corner rooms with a city view and have a separate living area. With 1 king-size bed, sleeping maximum 4 adults. One Bedroom Executive Tower Suites have a separate living and dining area and 2 bathrooms. With 1 king-size bed, sleeping maximum 3 adults.

Valet parking: $42 per day (payable locally, subject to change).

Canal Street Burger Bar (American fare, open for lunch and dinner), Canal Street Pantry (freshly prepared food served from 7am-2am), 55 Fareinheit (cocktails and drinks with light bites) and 5Fifty5 (authentic New Orleans cuisine, temporarily closed). M Club Lounge (open 24 hours, 7 days a week, complimentary buffet breakfast, non-alcoholic beverages, and daily snacks). In-room dining also available.

Outdoor heated swimming pool. 24 hour fitness centre.

Complimentary WiFi in lobby and public areas. Concierge service.

*Denotes local charge

Please note: guests must provide a credit card for incidental charges upon check-in.

Please note: pets not allowed, with the exception of service animals.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1376)
  • Very good (1707)
  • Average (833)
  • Poor (302)
  • Terrible (182)
Image of the Tripadvisor rating Great stay

Dec 3, 2023 JessiDenver Denver, Colorado

I just returned from a weekend stay and almost changed my hotel because of current reviews, but I’m glad I didn’t. Are the rooms and bathroom small? Yes. Modern? No. However it was clean, the bed was comfy, every piece of food I had was delicious, and the location can’t be beat. The M Lounge was outstanding with both food and service. Tip those… Read more
I just returned from a weekend stay and almost changed my hotel because of current reviews, but I’m glad I didn’t. Are the rooms and bathroom small? Yes. Modern? No. However it was clean, the bed was comfy, every piece of food I had was delicious, and the location can’t be beat. The M Lounge was outstanding with both food and service. Tip those ladies they deserve it!! I will return here on my next trip no question. Read less
Image of the Tripadvisor rating Can't beat the location!

Dec 1, 2023 LR K Los Angeles, California

Can't beat the location. You can walk to so many things! The hotel itself was fine; rooms clean, staff nice, pantry and Starbucks on the first floor great. The rooftop pool wasn't really heated (at least, not very high), but I imagine in the summer it's fun. Overall, five, adequate stay
Image of the Tripadvisor rating Excellent customer service

Nov 27, 2023 J4297YSjohnnya

My stay at the Marriott hotel in New Orleans on canal street was wonderful the staff was wonderful they treated me Good as usual one person in particular Cari wellington customer service was excellent she anticipated my needs and was very accommodating I will be back in January
Image of the Tripadvisor rating What is going on with the Marriott brand???

Nov 24, 2023 janell c

What is going on with the Marriott brand. I visited the Marriott hotel in New Orleans on Canal Street and I’m shocked at the quality of their rooms. This used to be a 1st class establishment, but not anymore. The rooms are in need of a complete overhaul!!! The first room I was assigned to was filthy and smelled awful, it was the carpet, it should… Read more
What is going on with the Marriott brand. I visited the Marriott hotel in New Orleans on Canal Street and I’m shocked at the quality of their rooms. This used to be a 1st class establishment, but not anymore. The rooms are in need of a complete overhaul!!! The first room I was assigned to was filthy and smelled awful, it was the carpet, it should be remove asap!!!! The furniture, bedding, and bathroom are dated. I couldn’t take the smell so I was moved to another room. The 2nd room smelled and looked better, but the bathroom shower and sink are dated and there were stains on the ceiling. The worst part of the 2nd room was the bedding, the down comforter was old and we woke up with feathers everywhere, in our hair , on our pajamas, and all over the floor! This hotel has a great lobby, the location is perfect, but it’s time for a complete renovation in the rooms. I will not return until that happens. I gave them a 2 for the valet staff, they moved quickly and were friendly, and the gentleman at the front desk that moved me out of the old smelly room on the 7th floor, he was kind and professional. Read less
Image of the Tripadvisor rating 4 Stars Not A Chance

Nov 22, 2023 TonkaScott Minnetonka, Minnesota

I can't believe anyone gave this place a 4-star (average) rating. This is one of the worst hotels I have ever stayed. The moment I walked in I thought I was in a crap Vegas hotel during a convention. There had to be 400 plus people in the lobby and bar. The check-in que again looked like Vegas with over 50 people and moving so slowly. Now for… Read more
I can't believe anyone gave this place a 4-star (average) rating. This is one of the worst hotels I have ever stayed. The moment I walked in I thought I was in a crap Vegas hotel during a convention. There had to be 400 plus people in the lobby and bar. The check-in que again looked like Vegas with over 50 people and moving so slowly. Now for the hotel. There is a car court to be dropped off at the hotel, but they have NO bell staff for luggage. Check-in staff was nice and courteous. I was given a room on the 18th floor but could still hear the street racing noise at night. The room was filthy, small, and needs to be remodeled. There was one advantage of the tiny bathroom, you could sit on the toilet and turn the water on in the shower/tub, turn on the sink, open the door if your knees weren't in the way, and the bottle opener mounted on the door frame just screams "class". Oh, speaking of shower probably the worst shower I have ever come across. The good news is it saves a lot of water since it probably only puts out approximately 1/2 gallon a minute. I also hate shower/bath curtains, they need glass walls and doors. Elevator system sucks. Security=Sucks Found a guy walking on our floor just wandering around, back and forth, until we said something. One couples room was next to the elevator and was so bad they checked out and went down the street to the 4 Seasons. All in all they need to either tear it down or completely remodel which may be difficult since the room are so small... Never again and yes I am a Titanium Elite member. Next complaint is to Anthony Capuano... Read less