New Orleans Marriott

New Orleans, Louisiana

The hotel

Situated between the French Quarter and the Warehouse District, New Orleans Marriott provides a great base to explore Jackson Square, the French Market and the Mississippi River. From spacious meeting areas and high-speed WiFi, to hand-crafted cocktails at 55 Fareinheit, this hotel is perfect for both business and leisure trips. Many of the spacious guest rooms offer outstanding view across downtown New Orleans, and over the river. Club guests can enjoy complimentary breakfast and evening hors d'oeuvres daily in the M Club Lounge, adding a special touch for your stay in Louisiana.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Valet parking

Where is it

Located on Canal Street, at the edge of the French Quarter, within walking distance of the Mississippi River. 5 minute walk to Bourbon Street. Transfer time to Airport: 20 mins.

Hotel information

1,278 rooms and 55 suites. All rooms have air conditioning, coffee/tea service, TV, hairdryer, bathroom amenities, Mini fridge, WiFi*, iron and ironing board. Standard guest rooms have 1 king-size bed or 2 queen beds, sleeping maximum 3 adults or 4 adults.
Executive Larger Guest Rooms have 1 king-size bed or 2 queen beds, sleeping maximum 3 adults or 4 adults.City View Rooms have 1 king-size bed or 2 queen beds, sleeping maximum 3 adults or 4 adults.River View Rooms have 1 king-size bed or 2 queen beds, sleeping maximum 3 adults or 4 adults.Lounge Access Club Rooms include access to the M Club Lounge and have 1 king-size bed or 2 queen beds, sleeping maximum 3 adults or 4 adults. One Bedroom Crescent City Suites are corner rooms with a city view and have a separate living area. With 1 king-size bed, sleeping maximum 4 adults. One Bedroom Executive Tower Suites have a separate living and dining area and 2 bathrooms. With 1 king-size bed, sleeping maximum 3 adults.

Valet parking: $42 per day (payable locally, subject to change).

Canal Street Burger Bar (American fare, open for lunch and dinner), Canal Street Pantry (freshly prepared food served from 7am-2am), 55 Fareinheit (cocktails and drinks with light bites) and 5Fifty5 (authentic New Orleans cuisine, temporarily closed). M Club Lounge (open 24 hours, 7 days a week, complimentary buffet breakfast, non-alcoholic beverages, and daily snacks). In-room dining also available.

Outdoor heated swimming pool. 24 hour fitness centre.

Complimentary WiFi in lobby and public areas. Concierge service.

*Denotes local charge

Please note: guests must provide a credit card for incidental charges upon check-in.

Please note: pets not allowed, with the exception of service animals.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1338)
  • Very good (1671)
  • Average (813)
  • Poor (285)
  • Terrible (159)
Image of the Tripadvisor rating Not To Standard

Oct 15, 2021 Alphamanchris Bartlett, Tennessee

This is a very nice hotel in the New Orleans Warehouse Arts District. The rooms are very spacious and I was told by a hotel staff member that the hotel was recently remolded. Yet, despite the above, my reason for giving the hotel one star is based upon my personal experience with the cleanliness of the bathroom and the room service. First, if… Read more
This is a very nice hotel in the New Orleans Warehouse Arts District. The rooms are very spacious and I was told by a hotel staff member that the hotel was recently remolded. Yet, despite the above, my reason for giving the hotel one star is based upon my personal experience with the cleanliness of the bathroom and the room service. First, if you are going to leave used shampoo, conditioner, and body wash in the bathroom dispenser, at least clean the PUBIC hair off these items from the previous guest, before a new guest arrives. The room appeared to be clean overall, except for the little detail of someone checking to see if there was any PUBIC hair on the bathroom dispensers. I took pictures of this and sent it to management, but I do not believe it appropriate to post PUBIC hair on TripAdvisor. Last, the room service at this hotel is a joke. I have never heard of room service that does not have a cheeseburger on the room service menu. The salad that I ordered tasted below the standard of what right looks like as far as food goes in New Orleans. Read less
Image of the Tripadvisor rating Marriott New Orleans has too many issues. Stay at the JW!!

Oct 9, 2021 TravelHart18 Palm Harbor, Florida

This hotel is still in need lots of repairs from Hurricane Ida. Unfortunately, we checked into a room late that smelled very moldy. We were suppose to stay for 4 nights, but immediately checked out the next morning after seeing the mold damage. The contractors were removing wallpaper with mold behind it two doors down from our room. We moved to… Read more
This hotel is still in need lots of repairs from Hurricane Ida. Unfortunately, we checked into a room late that smelled very moldy. We were suppose to stay for 4 nights, but immediately checked out the next morning after seeing the mold damage. The contractors were removing wallpaper with mold behind it two doors down from our room. We moved to the JW and had a wonderful time in New Orleans. Read less
Image of the Tripadvisor rating Staff stepped up for Hurricane Ida

Sep 3, 2021 Aaron-Cassandra E

We stayed for four days… Two days prior to Hurricane Ida, and two days after…. I was very impressed with the way the hotel and staff responded to the disaster the hurricane left behind. We had no running water or power for days, and the staff was cool, calm, collected. Renee and her son Ashton were very friendly and personable and helped us out so… Read more
We stayed for four days… Two days prior to Hurricane Ida, and two days after…. I was very impressed with the way the hotel and staff responded to the disaster the hurricane left behind. We had no running water or power for days, and the staff was cool, calm, collected. Renee and her son Ashton were very friendly and personable and helped us out so much. They were very selfless and kind. I would stay here 100 times more… just without the hurricane of course Read less
Image of the Tripadvisor rating Mixed experience not for everyone.

Aug 24, 2021 adam w

The hotel is in a good location pretty much within walking distance to most places in the city. The service in the hotel everywhere was efficient. It is a very large convention style hotel that dealt well with large crowds. My room was on the 18th floor and had a nice view towards the river. The bed and the TV seemed new and good. That said… Read more
The hotel is in a good location pretty much within walking distance to most places in the city. The service in the hotel everywhere was efficient. It is a very large convention style hotel that dealt well with large crowds. My room was on the 18th floor and had a nice view towards the river. The bed and the TV seemed new and good. That said the rest of the room and the hotel felt old and dated. While nothing in my room was broker, the age showed. The ceilings were low, the bathroom shower was old and ugly, the room had a smoky smell in parts and the room was too dark. The electric in the room had issues as a hair dryer kept blowing out the circuit. My biggest worry is the security in the hotel. While there were many security guards and personnel in the hotel, there was no security in the elevators. Anyone could go into an elevator and gain access to the floor. Considering the location and the business of the hotel, room card security should be in the elevators, or at least have a guard checking room keys. We didn't encounter any issues, but to me it was noticeable. The hotel had a pool which given the often hot weather in New Orleans would be a nice place to relax. However, like most things with the hotel the area was old and should be updated. The two pools were both nice size for a rooftop and the seating area was good. However, the pool deck needed new furniture and some type of service would be nice. It would really do alot for the hotel if they made this improvement. The room rate we paid in August, was very fair and if you are just looking for a place to sleep near the French Quarter, this hotel is a good option, despite the issues I listed which may or may not bother someone. Read less
Image of the Tripadvisor rating Premier Location and Marriott Excellence

Aug 19, 2021 Joe-Concierge Denver, Colorado

As I disclose I am a travel agent. In addition I rec'd a slightly discounted rate as I am a travel agent. While Canal Street is a major thoroughfare the Marriott, once inside is an oasis of calm. While the lobby area is busy at all hours as this is a large convention centric hotel doubtful one would choose the Marriott if their desires orient to… Read more
As I disclose I am a travel agent. In addition I rec'd a slightly discounted rate as I am a travel agent. While Canal Street is a major thoroughfare the Marriott, once inside is an oasis of calm. While the lobby area is busy at all hours as this is a large convention centric hotel doubtful one would choose the Marriott if their desires orient to a smaller, boutique style hotel. Check-In was easy and efficient. Please note touch-less check-in is available. Of note one can rq. no housekeeping if concerned about Covid, a choice we chose. We were provided with a high floor room with both a river and city view.The room was large, efficiently laid-out and being a corner, the views were phenomenal day and night. As is typical with most Marriott's the room works for both business and vacation use. As I was visiting on business I was most appreciative of the work desk but more importantly the multiple outlets including built-in USB charging options. While I usually carry multiple charging cubes the USB outlets are most welcome. The king bed was extremely comfortable as was all the furniture in the room, The closet is efficient including offering an ironing board/iron, hangers, a safe and shelving. Of course there is a dresser with drawers. Each floor has an ice machine and con-operated drinks. We did enjoy breakfast in the lobby as the business lounge was closed due to being a weekend. Due to Covid the breakfast is served to you by an attendant. There is also grab and go options. Of note noise can be an issue on two fronts. From the exterior as the hotel is located on Canal Street there can be some noise infiltration. While more on a din, some may be impacted. Interior, while noise from other rooms was not an issue with the older, solid core doors, doors opening and closing can be noticed in the room. With New Orleans known for its nightlife not uncommon for guests to be arriving back to their rooms in the middle-of-the-night. While I believe most guests are courteous, one of our neighbors kept going in and out of their room at 3A which did disturb one night's sleep but not to the point of complaining. May consider installing foam stripping around door frames to lessen the impact of closing doors. There are many large, convention centric hotels in the area. If desiring a more upscale experience within the Marriott family there is a JW Marriott within a fw blocks on a quieter portion of Canal St about 2-3 blocks away. Read less