Royal Sonesta Hotel New Orleans

New Orleans, Louisiana

The hotel

Built in traditional French Quarter style, complete with gabled windows, French doors and wrought-iron balconies, the fabulous Royal Sonesta occupies a prime spot on Bourbon Street, one of New Orleans most famous locations. As well as very comfortable rooms, there’s a fab swimming pool and fitness room. Desire Oyster Bar with French doors leading out onto Bourbon Street is a casual bistro serving delicious local dishes. There’s also the Mystick for cocktails and live entertainment from Tuesday through to Saturday, so grab a drink and stake your place for what’s sure to be a good night out. Le Booze, also overlooking Bourbon Street, is a favourite meeting place for locals and if you’re an ice-cream fan, head to Daiquiri Delight Shop for an exotic concoction! Boasting AAA 4-diamond status, you’ll enjoy the convenience of a major hotel but with all the charm the Deep South can muster!

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

On world-famous Bourbon Street, steps away from restaurants, antique shops and jazz clubs.

Hotel information

483 rooms on 7 floors in 1 building. All with a view of the French Quarter or courtyard, air-conditioning, flatscreen TV with cable stations, radio, coffee maker, mini-bar*, safe, hairdryer, iron and board, and bathrobes. Deluxe Rooms with 1 king-size bed or 2 queen-size beds, sleeping maimum 4 adults or 2 adults and 2 children.

Desire Oyster Bar (casual streetside bistro). The Mystick (cocktail lounge). Le Booze. Royal Café (drinks, pastries). Daiquiri Delight Shop (ice-cream parlour). Outdoor swimming pool and bar. Fitness room. Gift shop. Jewellery shop. Concierge. Babysitting service* (on request). Laundry/dry-cleaning service*. Room service available*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Applies on certain dates and minimum 2-night stay applies when staying on a Saturday night.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3240)
  • Very good (1463)
  • Average (492)
  • Poor (189)
  • Terrible (179)
Image of the Tripadvisor rating Courtney the courtesy clerk

Apr 16, 2021 Inspiration816401

Our courtesy clerk Courtney took care of us the entire time. She always greeted us with a beautiful smile and graciously checked up on our needs and wants. Courtney made us feel special in a busy and changing environment. She had great info on places to go and shops to check out. She and the Royal Sonesta crew helped made our trip fun and… Read more
Our courtesy clerk Courtney took care of us the entire time. She always greeted us with a beautiful smile and graciously checked up on our needs and wants. Courtney made us feel special in a busy and changing environment. She had great info on places to go and shops to check out. She and the Royal Sonesta crew helped made our trip fun and comfortable. The hotel was beautiful, clean, with great food and fun drinks (frozen daiquiri bar was amazing). Read less
Image of the Tripadvisor rating Duped by Sonesta

Apr 15, 2021 kevintU6653MC Dallas, Texas

4.5 Star price and advertising and no attempt to work thru COVID and provide any service. No one will answer a phone if you need a roll of toilet paper or shop or extra towel or wash cloth and half a roll is supplied with 2 of each towels, wash cloth and han towel. When you do go down to.inquire which you should not have to ....RUDE. Never… Read more
4.5 Star price and advertising and no attempt to work thru COVID and provide any service. No one will answer a phone if you need a roll of toilet paper or shop or extra towel or wash cloth and half a roll is supplied with 2 of each towels, wash cloth and han towel. When you do go down to.inquire which you should not have to ....RUDE. Never again Read less
Image of the Tripadvisor rating Sub par

Apr 11, 2021 AZTravelingman

This hotel has a lot of issues for sure. Management needs to have a meeting with the staff to talk about hospitality. First, we arrived by car at the Bourbon Street entrance via our GPS direction. There was no one to greet us or to attend to our bags. We then left our vehicle parked in front of the hotel to check in and while we were checking in… Read more
This hotel has a lot of issues for sure. Management needs to have a meeting with the staff to talk about hospitality. First, we arrived by car at the Bourbon Street entrance via our GPS direction. There was no one to greet us or to attend to our bags. We then left our vehicle parked in front of the hotel to check in and while we were checking in our car was ticketed by police and we were given a $30 parking fine. We told the front desk about what occurred and asked to talk to the manager. The front desk clerk did not seem to care that we were were given a parking ticket - she showed absolutely no empathy and was cold and rude. She then told us that the manager was not in but that she would convey our message to the hotel manager and ask the manager to call us. Needless to say - the manager never called us. In addition, when we got to our room there was no toilet paper or hand soap in our bathroom. A very poor experience for sure. Read less
Image of the Tripadvisor rating Poor service and sub par staff!

Apr 11, 2021 KatFrat64

Upon arrival no doorman to provide parking info. The front desk was going through the motions and didn’t welcomed us there or cracked a smile. She never asked if we needed valet or provided any parking info. By the time we checked in and dropped off our bags at the room we came outside to a parking ticket. We went back inside to be told to drive… Read more
Upon arrival no doorman to provide parking info. The front desk was going through the motions and didn’t welcomed us there or cracked a smile. She never asked if we needed valet or provided any parking info. By the time we checked in and dropped off our bags at the room we came outside to a parking ticket. We went back inside to be told to drive around the block to the parking garage for valet. When we first entered our room there we no basic amenities such as toilet paper and hand soap. We asked the front desk to have the hotel manager call us to discuss our experience which she said she would do, but the manager never called. The hotel seemed not to be fully open as the Jazz bar was only open one night. We walked to hotels on Royal Street to fully functioning with doorman and valet. Upon leaving early morning for our flight no valet was present in the parking garage even though we had just checked out. The front desk should have called ahead for valet and our car. We had to get the attention of a cleaning staff employee to call for a valet. Don’t waste your money on the Royal Sonesta and spend it at one of the much more welcoming and full service hotels on Royal Street!! Read less
Image of the Tripadvisor rating Highly recommended - get a balcony!

Apr 9, 2021 Dawn D

I can not say enough how much we enjoyed our staff. Valet parking was easy and the staff was friendly. Check in was quick and we went to our Bourbon Balcony. The room was small but nicely decorated with a large TV and a comfy bed. The balcony was amazing!! It was a huge wrap around and no one else was staying in any rooms there so we had the whole… Read more
I can not say enough how much we enjoyed our staff. Valet parking was easy and the staff was friendly. Check in was quick and we went to our Bourbon Balcony. The room was small but nicely decorated with a large TV and a comfy bed. The balcony was amazing!! It was a huge wrap around and no one else was staying in any rooms there so we had the whole thing to ourselves. Yes it is noisy but it was so much fun! The hotels location is perfect and you are walking distance to everything in the quarter. The food onsite was not my favorite and it was very high prices. Across the street is a great Beignet place with breakfast and lunch. They had jazz players in the morning. I would recommend this hotel to others and would stay there again . Read less