Royal Sonesta Hotel New Orleans

New Orleans, Louisiana

Virgin rating

The hotel

Built in traditional French Quarter style, complete with gabled windows, French doors and wrought-iron balconies, the fabulous Royal Sonesta occupies a prime spot on Bourbon Street, one of New Orleans most famous locations. As well as very comfortable rooms, there’s a fab swimming pool and fitness room. Desire Oyster Bar with French doors leading out onto Bourbon Street is a casual bistro serving delicious local dishes. There’s also the Mystick for cocktails and live entertainment from Tuesday through to Saturday, so grab a drink and stake your place for what’s sure to be a good night out. Le Booze, also overlooking Bourbon Street, is a favourite meeting place for locals and if you’re an ice-cream fan, head to Daiquiri Delight Shop for an exotic concoction! Boasting AAA 4-diamond status, you’ll enjoy the convenience of a major hotel but with all the charm the Deep South can muster!

Amenities

  • Babysitting service
  • Families
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Close to City Centre

Where is it

On world-famous Bourbon Street, steps away from restaurants, antique shops and jazz clubs.

Hotel information

483 rooms on 7 floors in 1 building. All with a view of the French Quarter or courtyard, air-conditioning, flatscreen TV with cable stations, radio, coffee maker, mini-bar*, safe, hairdryer, iron and board, and bathrobes. Deluxe Rooms with 1 king-size bed or 2 queen-size beds, sleeping maimum 4 adults or 2 adults and 2 children.

Desire Oyster Bar (casual streetside bistro). The Mystick (cocktail lounge). Le Booze. Royal Café (drinks, pastries). Daiquiri Delight Shop (ice-cream parlour). Outdoor swimming pool and bar. Fitness room. Gift shop. Jewellery shop. Concierge. Babysitting service* (on request). Laundry/dry-cleaning service*. Room service available*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

Applies on certain dates and minimum 2-night stay applies when staying on a Saturday night.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3528)
  • Very good (1507)
  • Average (549)
  • Poor (229)
  • Terrible (225)
Image of the Tripadvisor rating Alex is the best bar tender

Sep 10, 2024 Sherpa42338410929

Alex was awesome!🤩 she was efficient with fantastic service, and great personality and a good dancer! She was worth more than 200 characters, but I’m illiterate and slightly in love! Either way, we visited during a hurricane and the service was fantastic, thank you for having us!!
Image of the Tripadvisor rating Bad customer service during stay

Sep 10, 2024 Danielle H

Rating: 2/5 I recently stayed at the Royal Sunsetter New Orleans, and unfortunately, my experience was quite disappointing. Upon checking into my room, I found that the bathroom was not as clean as it should have been, with a significant amount of hair in the bathtub. When I attempted to iron my clothes, the iron leaked water everywhere and… Read more
Rating: 2/5 I recently stayed at the Royal Sunsetter New Orleans, and unfortunately, my experience was quite disappointing. Upon checking into my room, I found that the bathroom was not as clean as it should have been, with a significant amount of hair in the bathtub. When I attempted to iron my clothes, the iron leaked water everywhere and wouldn’t hold any. I tried to call and text the front desk for assistance, but no one answered. After several tries, and being met with a morning voicemail despite it being 4/5pm I had to physically go downstairs to the front desk for assistance. While the manager was polite and promptly sent a replacement iron, it ended up being even worse, leaking more water than the first. This situation delayed my evening, causing me to miss a dinner reservation and forcing me to find a last-minute alternative. In addition to these issues, the refrigerator in the room was broken, leading to spoiled food. Maintenance did replace it, but the inconvenience was frustrating. Throughout my stay, I had difficulty reaching the front desk for simple requests, like additional towels or valet service. On one occasion, I even asked a housekeeper in the hallway for towels, but instead of helping directly, they insisted on calling the front desk. To top it off, the bathroom lacked proper ventilation, making it uncomfortable to shower with the door closed, as everything became wet and humid. While the staff were generally polite, the overall experience was marred by these inconveniences. Unfortunately, I would not stay at this hotel again due to the multiple issues and lack of responsiveness.The hotel reached out after completing the survey and they never responded. Very dissatisfied Read less
Image of the Tripadvisor rating Perfect getaway!

Sep 7, 2024 Jay J

It was a fun and pleasant experience. The room we stayed in was clean and comfortable, and the staff was very friendly and helped us with our issues with a very good manor. Overall it was a comfortable and relaxing experience for a weekend getaway.
Image of the Tripadvisor rating Nurturing staff for older travelers!

Sep 5, 2024 Lisa V

Staff was lovely! Joe, a valet for the very quick and efficient parking, had the brightest smile and was so incredibly warm and friendly. Ms. Ruthie in Desire Restaurant was so kind and helpful for the yummy breakfasts; best crispy bacon EVER! Great location for the outstanding French Quarter! Balcony rooms overlooking courtyard were fantastic and… Read more
Staff was lovely! Joe, a valet for the very quick and efficient parking, had the brightest smile and was so incredibly warm and friendly. Ms. Ruthie in Desire Restaurant was so kind and helpful for the yummy breakfasts; best crispy bacon EVER! Great location for the outstanding French Quarter! Balcony rooms overlooking courtyard were fantastic and provided quick access to the pool. Read less
Image of the Tripadvisor rating A must in the French Quarter!

Sep 3, 2024 Adam D

Alex at Le Booze made our Labor Day long weekend the best! My husband and I had the best time here and it’s def a LGBTQ friendly space. Great drinks, great music and great conversation brought us back every night we were in town and can’t wait to visit again!! A must if you’re in town!