Sheraton New Orleans

New Orleans, Louisiana

The hotel

The Sheraton New Orleans offers a superb location, bordering the French Quarter and just steps away from the Mississippi River, shopping, entertainment, restaurants and more. Whether you decide to start your day with a beignet at Roux Bistro or start the night at the Pelican Bar, for one of the Hotel’s signature Bloody Mary’s, or find time to relax by the pool or hit the 24-hour gym, the Sheraton is the perfect place in which to see and experience all that New Orleans has to offer. For the ultimate treat, the Club Level rooms occupy the top eight floors of the hotel and provide breathtaking views of the Mississippi River and French Quarter. Club guests can also utilise the private Club Lounge serving complimentary continental breakfast and evening hors d'oeuvres daily.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Situated on the fringe of the French Quarter within walking distance of the French Market, Jackson Square, Royal Street and the Mississippi River.

Hotel information

1153 rooms and suites. All with air-conditioning, 42” flat-screen cable TV, high-speed Internet access*, tea/coffee making facilities, safe, hairdryer and iron and board. Traditional Rooms with 1 Sheraton Sweet Sleeper Bed, sleeping maximum 2 adults.

Deluxe Rooms with 1 Sheraton Sweet Sleeper Bed, sleeping maximum 2 adults.

Club Rooms with 1 Sheraton Sweet Sleeper Bed, sleeping maximum 2 adults.

Executive Suites with 1 Sheraton Sweet Sleeper Bed and 1 sleeper sofa, sleeping maximum 4 adults.

Club Level Rooms offer the following benefits:
Access to the Club Lounge, plush bathrobes, upgraded bath amenities, complimentary bottled water and complimentary local and toll free calls (up to 60 minutes per call).

Roux Bistro (classic Creole offerings served for breakfast and lunch). Pelican Bar (cocktails and drinks served from 11.00am - 2.00am) and an in-house Starbucks® (5:30am – 5:00pm). Outdoor heated swimming pool and decking area. 24-hour fitness room. Sheraton Club Lounge* (42nd floor location with great views, evening drinks, snacks and relaxation space). Business centre*. 24-hour room service*. 24-hour front desk. Concierge service. Gift shop. Laundry/dry-cleaning service*.

One person must be aged 21 years and over in each room at check-in.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1037)
  • Very good (1147)
  • Average (523)
  • Poor (234)
  • Terrible (132)
Image of the Tripadvisor rating Great place to stay!

Dec 28, 2020 Tour595931

We had a great experience at this hotel. The entire staff was wonderful. The front desk staff was so friendly and helpful. The valet drivers were wonderful. The rooms were clean and quiet. The location is perfect!! We were within walking distance to everything we needed. I would highly recommend staying here.
Image of the Tripadvisor rating Great Hotel!!

Nov 15, 2020 drm02 glenwood, Missouri

We came in during a couple of big conferences so the hotel was crazy when we got there. The front desk and all of the staff were very efficient on getting all of us checked in and to our rooms. The Internet was down the day we got there and the Manager worked hard on getting fixed. The rooms were nice and the rooms were the perfect temperature… Read more
We came in during a couple of big conferences so the hotel was crazy when we got there. The front desk and all of the staff were very efficient on getting all of us checked in and to our rooms. The Internet was down the day we got there and the Manager worked hard on getting fixed. The rooms were nice and the rooms were the perfect temperature when we got into our room. The hotel has a fedex, atm, bank, restaurant and bar, pool, & Starbucks in it. I felt safe in the area. I would definitely stay here again and recommend this nice Sheraton!! Read less
Image of the Tripadvisor rating Great Location, Comfy Beds

Sep 11, 2020 LeavingOnAJettPlane New Jersey

We decided on the Sheraton during our NOLA visit to ring in 2020. We were very happy with the staff. They were attentive and even matched a lower price once we arrived. We booked two rooms.. A king & a Double & both were great rooms. We loved the location, the decor, the beds were comfy & the staff were very professional. This will be our goto… Read more
We decided on the Sheraton during our NOLA visit to ring in 2020. We were very happy with the staff. They were attentive and even matched a lower price once we arrived. We booked two rooms.. A king & a Double & both were great rooms. We loved the location, the decor, the beds were comfy & the staff were very professional. This will be our goto Hotel during future visit to NOLA. Read less
Image of the Tripadvisor rating Great Location

Apr 18, 2020 203mindid Pittsburgh, Pennsylvania

We stay at this location on Canal Street every trip to New Orleans. The rooms are comfortable and well taken care of. The front desk staff is always ready to help and friendly with a welcoming smile. We used this hotel for our wedding in December and everyone loved the location. It is easy to navigate the French Quarter from here and the street… Read more
We stay at this location on Canal Street every trip to New Orleans. The rooms are comfortable and well taken care of. The front desk staff is always ready to help and friendly with a welcoming smile. We used this hotel for our wedding in December and everyone loved the location. It is easy to navigate the French Quarter from here and the street car can take you anywhere else. Read less
Image of the Tripadvisor rating Extremely outdated. Clean, yes, but outdated.

Apr 8, 2020 travelbefore20wasfun Fort Wayne, Indiana

My review disappeared so I am reposting. The Sheraton New Orleans is an outdated hotel. Plain and simple. It is several years overdue for an exhaustive renovation. I booked one of the premium suites and was very disappointed in how dilapidated the condition of the room was, although it was clean. The club lounge has amazing city views but the… Read more
My review disappeared so I am reposting. The Sheraton New Orleans is an outdated hotel. Plain and simple. It is several years overdue for an exhaustive renovation. I booked one of the premium suites and was very disappointed in how dilapidated the condition of the room was, although it was clean. The club lounge has amazing city views but the food is heavy on carbs and meat at night. Stupidly, there is no breakfast, not even a quick continental breakfast in the morning. Instead the breakfast is downstairs in the restaurant, which sounds great until you try having breakfast at peak hours. Staff were okay, but not exceptional. No doorman on the main street entrance, which is where Uber dropped me off. Front desk never offered to help with luggage. All things considered, I'll forget I will have ever stayed here. It is an outdated, bland Sheraton. Read less