Sheraton New Orleans

New Orleans, Louisiana

Virgin rating

The hotel

The Sheraton New Orleans offers a superb location, bordering the French Quarter and just steps away from the Mississippi River, shopping, entertainment, restaurants and more. Whether you decide to start your day with a beignet at Roux Bistro or start the night at the Pelican Bar, for one of the Hotel’s signature Bloody Mary’s, or find time to relax by the pool or hit the 24-hour gym, the Sheraton is the perfect place in which to see and experience all that New Orleans has to offer. For the ultimate treat, the Club Level rooms occupy the top eight floors of the hotel and provide breathtaking views of the Mississippi River and French Quarter. Club guests can also utilise the private Club Lounge serving complimentary continental breakfast and evening hors d'oeuvres daily.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Close to City Centre

Where is it

Situated on the fringe of the French Quarter within walking distance of the French Market, Jackson Square, Royal Street and the Mississippi River.

Hotel information

1153 rooms and suites. All with air-conditioning, 42” flat-screen cable TV, high-speed Internet access*, tea/coffee making facilities, safe, hairdryer and iron and board. Traditional Rooms with 1 Sheraton Sweet Sleeper Bed, sleeping maximum 2 adults.

Deluxe Rooms with 1 Sheraton Sweet Sleeper Bed, sleeping maximum 2 adults.

Club Rooms with 1 Sheraton Sweet Sleeper Bed, sleeping maximum 2 adults.

Executive Suites with 1 Sheraton Sweet Sleeper Bed and 1 sleeper sofa, sleeping maximum 4 adults.

Club Level Rooms offer the following benefits:
Access to the Club Lounge, plush bathrobes, upgraded bath amenities, complimentary bottled water and complimentary local and toll free calls (up to 60 minutes per call).

Roux Bistro (classic Creole offerings served for breakfast and lunch). Pelican Bar (cocktails and drinks served from 11.00am - 2.00am) and an in-house Starbucks® (5:30am – 5:00pm). Outdoor heated swimming pool and decking area. 24-hour fitness room. Sheraton Club Lounge* (42nd floor location with great views, evening drinks, snacks and relaxation space). Business centre*. 24-hour room service*. 24-hour front desk. Concierge service. Gift shop. Laundry/dry-cleaning service*.

One person must be aged 21 years and over in each room at check-in.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1141)
  • Very good (1176)
  • Average (551)
  • Poor (267)
  • Terrible (174)
Image of the Tripadvisor rating Great all-around hotel

May 19, 2024 lesliesZ7844fk2023

Spent 3 nights for a business conference. I found the hotel to be in a great location with very helpful staff and clean, inviting rooms. The food at Pelican Bar was pretty reasonable for hotel prices and room service was very quick. Appreciated the nice desk space and the mini fridge in the room. Can't think of a single complaint. Would recommend… Read more
Spent 3 nights for a business conference. I found the hotel to be in a great location with very helpful staff and clean, inviting rooms. The food at Pelican Bar was pretty reasonable for hotel prices and room service was very quick. Appreciated the nice desk space and the mini fridge in the room. Can't think of a single complaint. Would recommend for events or leisure travel as it is walking distance to many great restaurants, etc. Easy trip from the airport as well. Read less
Image of the Tripadvisor rating Bell man help

May 19, 2024 Chad C Chicago, Illinois

We had a wonderful stay. Michael davmg and Chris at the bellman station with a ton of help. Guiding use with good places to eat and Michael help up solve a room issues problem very fast. Great service the whole time , definitely will be choosing this hotel next time as well.
Image of the Tripadvisor rating Great location and great price!

May 19, 2024 Olga D San Antonio, Texas

Great location for the price! Step outside the hotel lobby and you’re about 3 blocks from Bourbon Street!Canal Street has restaurants, shops and anything you may need for your stay. The rooms are Clean and spacious, with nice comfortable beds! The lobby is a fun place to hang out. They even have a DJ spinning music in the afternoon.
Image of the Tripadvisor rating Very nice and accommodating hotel

May 14, 2024 Flyer49909996320 Spiro, Oklahoma

Very nice accommodating hotel. Staff was very friendly, professional and I had absolutely no worries whatsoever regarding safety, cleanliness or otherwise. Wi-Fi is wonderful along with all the great amenities the hotel has to offer!! Will stay again!
Image of the Tripadvisor rating Terrific View

Apr 25, 2024 F1754QMelizabethc Worcester, United Kingdom

Very nice hotel, travelled as a solo but within a group I hadn't met before. My room was beautiful, well appointed and a great view. I could lay on the bed and see boats going up and down the river - great full length window. Staff were very welcoming and looked after my needs. A very special thank you to the breakfast team - put up with a lot… Read more
Very nice hotel, travelled as a solo but within a group I hadn't met before. My room was beautiful, well appointed and a great view. I could lay on the bed and see boats going up and down the river - great full length window. Staff were very welcoming and looked after my needs. A very special thank you to the breakfast team - put up with a lot from rude and demanding customers whilst I was there but served them with a smile. Breakfast a real treat. Read less