Sheraton New Orleans

New Orleans, Louisiana

The hotel

The Sheraton New Orleans has just completed a $50 Million renovation, offering a superb location, bordering the French Quarter and just steps away from the Mississippi River, shopping, entertainment, renowned restaurants and more. There are over 1,110 guest rooms and 53 suites exemplifying the Sheraton's combination of classic charm and celebrated luxurious Sheraton Signature Bed. Whether you decide to start your day with a beignet at Roux Bistro or start the night at the Pelican Bar, for one of the Hotel’s signature Bloody Mary’s, or find time to relax by the pool or hit the 24-hour gym, the Sheraton is the perfect place in which to see and experience all that New Orleans has to offer. For the ultimate treat, the Club Level rooms occupy the top eight floors of the hotel and provide breathtaking views of the Mississippi River and French Quarter. Club guests can also utilise the private Club Lounge serving complimentary continental breakfast and evening hors d'oeuvres daily.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Situated on the fringe of the French Quarter within walking distance of the French Market, Jackson Square, Royal Street and the Mississippi River.

Hotel information

1153 rooms and suites. All with air-conditioning, 42” flat-screen cable TV, high-speed Internet access*, tea/coffee making facilities, safe, hairdryer and iron and board. Traditional Rooms with 1 Sheraton Sweet Sleeper Bed, sleeping maximum 2 adults.

Deluxe Rooms with 1 Sheraton Sweet Sleeper Bed, sleeping maximum 2 adults.

Club Rooms with 1 Sheraton Sweet Sleeper Bed, sleeping maximum 2 adults.

Executive Suites with 1 Sheraton Sweet Sleeper Bed and 1 sleeper sofa, sleeping maximum 4 adults.

Club Level Rooms offer the following benefits:
Access to the Club Lounge, plush bathrobes, upgraded bath amenities, complimentary bottled water and complimentary local and toll free calls (up to 60 minutes per call).

Roux Bistro (classic Creole offerings served for breakfast and lunch). Pelican Bar (cocktails and drinks served from 11.00am - 2.00am) and an in-house Starbucks® (5:30am – 5:00pm). Outdoor heated swimming pool and decking area. 24-hour fitness room. Sheraton Club Lounge* (42nd floor location with great views, evening drinks, snacks and relaxation space). Business centre*. 24-hour room service*. 24-hour front desk. Concierge service. Gift shop. Laundry/dry-cleaning service*.

One person must be aged 21 years and over in each room at check-in.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (984)
  • Very good (1090)
  • Average (488)
  • Poor (214)
  • Terrible (124)
Image of the Tripadvisor rating Perfect Location in Nawlins

Jul 16, 2019 TeeTee720 Chicago, Illinois

Originally planned on staying at the Harrah's Hotel since we had some "comp" rooms, luckily they were booked and provided us a reservation at the Sheraton Hotel. 1. It's in the BEST location...right on Canal Street. Moments from Bourbon Street...Street Car is right outside. Starbucks on the corner. Right where you wanna be. 2. The bed is… Read more
Originally planned on staying at the Harrah's Hotel since we had some "comp" rooms, luckily they were booked and provided us a reservation at the Sheraton Hotel. 1. It's in the BEST location...right on Canal Street. Moments from Bourbon Street...Street Car is right outside. Starbucks on the corner. Right where you wanna be. 2. The bed is probably one of the most comfortable beds EVER!! Almost don't wanna get out of it. 3. If and when you're watching TV in the room, you have the option to use Netflix, HBOgo, Showtime, Pandora, and even Bluetooth...which we appreciated. Absolutely would come back!! Pool was kinda small, and often more kids than adults....BUT it's a pool in New Orleans; which is rare. Read less
Image of the Tripadvisor rating No Sheraton standard at the lobby bar

Jul 12, 2019 140marcog Hunenberg, Switzerland

Because of the upcoming storm many restaurants were closing earlier, so we decided to have a little bite at Sheraton. All over the world Sheraton is a good decision for stays, food or drinks. Not here. Rude and unpolite bartender on 12th july at 2pm. We wanted to leave, than a really nice young lady came over and took care of us. It seamed that… Read more
Because of the upcoming storm many restaurants were closing earlier, so we decided to have a little bite at Sheraton. All over the world Sheraton is a good decision for stays, food or drinks. Not here. Rude and unpolite bartender on 12th july at 2pm. We wanted to leave, than a really nice young lady came over and took care of us. It seamed that he has no control over his bar and he is not happy with his job. I work in gastronomie since 25 years and I lead restaurants since 10 years. Such people destroy our business and our salary policy. Sorry for giving no better feedback. Read less
Image of the Tripadvisor rating Conference

Jul 10, 2019 Row-zee23132 Texas

Great hotel, very friendly staff. Elevators are very interesting, you have to put your floor number and it will tell you what elevator to take. Had a great view of the Mississippi River from my room!!
Image of the Tripadvisor rating Great Location

Jul 9, 2019 Cookie3108 Glasgow, United Kingdom

Beautiful hotel in a great location just a short walk from Bourbon Street and the Riverwalk. The club level lounge was great, fab snacks and friendly and helpful snacks. The only downside was the hostess checking in the club level breakfast guests was really rude but a quick trip to reception sorted our that misunderstanding not that she… Read more
Beautiful hotel in a great location just a short walk from Bourbon Street and the Riverwalk. The club level lounge was great, fab snacks and friendly and helpful snacks. The only downside was the hostess checking in the club level breakfast guests was really rude but a quick trip to reception sorted our that misunderstanding not that she apologised. Daniel in the club lounge breakfast area was lovely, really helpful and friendly, we all enjoyed our morning chats with him, he definitely went above and beyond to make us feel welcome. Read less
Image of the Tripadvisor rating Big hotel with nice extras

Jul 8, 2019 Richard I Bristol, United Kingdom

Firstly the location which is very central for all the attractions. It’s a very big hotel which was very busy but everything was there including one of the best equipped fitness centres to be found in a hotel I appreciate some travellers may prefer a smaller hotel but it certainly worked for us as a first time visitor to this great city.