Sheraton New Orleans

New Orleans, Louisiana

The hotel

The Sheraton New Orleans offers a superb location, bordering the French Quarter and just steps away from the Mississippi River, shopping, entertainment, restaurants and more. Whether you decide to start your day with a beignet at Roux Bistro or start the night at the Pelican Bar, for one of the Hotel’s signature Bloody Mary’s, or find time to relax by the pool or hit the 24-hour gym, the Sheraton is the perfect place in which to see and experience all that New Orleans has to offer. For the ultimate treat, the Club Level rooms occupy the top eight floors of the hotel and provide breathtaking views of the Mississippi River and French Quarter. Club guests can also utilise the private Club Lounge serving complimentary continental breakfast and evening hors d'oeuvres daily.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Situated on the fringe of the French Quarter within walking distance of the French Market, Jackson Square, Royal Street and the Mississippi River.

Hotel information

1153 rooms and suites. All with air-conditioning, 42” flat-screen cable TV, high-speed Internet access*, tea/coffee making facilities, safe, hairdryer and iron and board. Traditional Rooms with 1 Sheraton Sweet Sleeper Bed, sleeping maximum 2 adults.

Deluxe Rooms with 1 Sheraton Sweet Sleeper Bed, sleeping maximum 2 adults.

Club Rooms with 1 Sheraton Sweet Sleeper Bed, sleeping maximum 2 adults.

Executive Suites with 1 Sheraton Sweet Sleeper Bed and 1 sleeper sofa, sleeping maximum 4 adults.

Club Level Rooms offer the following benefits:
Access to the Club Lounge, plush bathrobes, upgraded bath amenities, complimentary bottled water and complimentary local and toll free calls (up to 60 minutes per call).

Roux Bistro (classic Creole offerings served for breakfast and lunch). Pelican Bar (cocktails and drinks served from 11.00am - 2.00am) and an in-house Starbucks® (5:30am – 5:00pm). Outdoor heated swimming pool and decking area. 24-hour fitness room. Sheraton Club Lounge* (42nd floor location with great views, evening drinks, snacks and relaxation space). Business centre*. 24-hour room service*. 24-hour front desk. Concierge service. Gift shop. Laundry/dry-cleaning service*.

One person must be aged 21 years and over in each room at check-in.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1046)
  • Very good (1152)
  • Average (523)
  • Poor (235)
  • Terrible (137)
Image of the Tripadvisor rating LOVE THE SERVICE

Jul 20, 2021 Dallasallen Dallas, Texas

I have stayed at this hotel several times in the past and always found it to be great. I have a reservation for Sept and was having trouble. When I called I dialed 0 and was lucky enough to get Glenda. What a charming and helpful person. She got me my confirmation right away and left me with a huge smile. Congrats to her and the staff, Iook… Read more
I have stayed at this hotel several times in the past and always found it to be great. I have a reservation for Sept and was having trouble. When I called I dialed 0 and was lucky enough to get Glenda. What a charming and helpful person. She got me my confirmation right away and left me with a huge smile. Congrats to her and the staff, Iook forward to my visit in September. Read less
Image of the Tripadvisor rating Bellman-Chris

Jul 10, 2021 isaacukwu

He was great and really helpful. He spoke with respect and treated us with great manners. The southern hospitality was a really big plus. He put in work to get us a ride to the airport in short notice.
Image of the Tripadvisor rating Bellman Chris

Jul 10, 2021 0thuyanhn

Chris was wonderful and worked very hard for us. Friendly and efficient service. Overall, we enjoyed our frip and the staff at tbe sheraton was great. Will be booking at sheraton next time we visit New Orleans.
Image of the Tripadvisor rating Would never stay again…

Jul 10, 2021 625sakinak

Poorly run hotel and outdated hotel. Staff needs to work on customer service. Hidden Parking fees and WiFi fee ridiculous. Never been to a hotel that tried to charge me for WiFi. No fridge in room either and pool closed. Been to a lot of hotels throughout my travels and this is by far the worst. I suggest pp look elsewhere.
Image of the Tripadvisor rating Thank you to the most helpful Bellman Chris

Jun 27, 2021 Brea M

I was traveling back to the airport by myself and was having difficulty arranging transportation. Chris, one of the Bellmen asked how he could help and in a moment he found a taxi for me and escorted me to my ride. So thankful for his assistance !