St James Hotel New Orleans

New Orleans, Louisiana

Virgin rating

King Room, bedroom, St James Hotel New Orleans, Southern USA.
Reception, St James Hotel New Orleans, Southern USA.
Queen Queen Room, bedroom, St James Hotel New Orleans, Southern USA.
King Room, bedroom, St James Hotel New Orleans, Southern USA.
Reception, bedroom, St James Hotel New Orleans, Southern USA.
Chophouse Restaurant, bedroom, St James Hotel New Orleans, Southern USA.
Queen Queen Room, bedroom, St James Hotel New Orleans, Southern USA.
King Room, bedroom, St James Hotel New Orleans, Southern USA.
King Room, bedroom, St James Hotel New Orleans, Southern USA.
Exterior, bedroom, St James Hotel New Orleans, Southern USA.
King Room, bedroom, St James Hotel New Orleans, Southern USA.
Reception, St James Hotel New Orleans, Southern USA.
Queen Queen Room, bedroom, St James Hotel New Orleans, Southern USA.
King Room, bedroom, St James Hotel New Orleans, Southern USA.
Reception, bedroom, St James Hotel New Orleans, Southern USA.
Chophouse Restaurant, bedroom, St James Hotel New Orleans, Southern USA.
Queen Queen Room, bedroom, St James Hotel New Orleans, Southern USA.
King Room, bedroom, St James Hotel New Orleans, Southern USA.
King Room, bedroom, St James Hotel New Orleans, Southern USA.
Exterior, bedroom, St James Hotel New Orleans, Southern USA.

The hotel

This charming boutique hotel offers even more comfortable accommodation right at the heart of the action. A landmark building since the 19th century, accommodation has been carefully restored to offer a real respite from the hustle and bustle of the surrounding city. What’s more, each West Indies-inspired room comes with either a balcony or patio overlooking the city or courtyard, perfect for soaking up that unique New Orleans atmosphere. The on-site restaurant Chophouse serves an excellent steak, fabulous seafood all washed down with a glass of wine from the extensive wine list.

Amenities

  • Families
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Just a short walk from the French Quarter as well as the Superdome, New Orleans Arena and Riverwalk Marketplace. Transfer time from Louis Armstrong Airport: approx 40 minutes.

Hotel information

86 rooms. All of which are air-conditioned and have 37" LCD flatscreen TV, coffee maker with Wolfgang Puck coffee, alarm clock with MP3 and iPod dock, desk and complimentary toiletries, microwave, mini-fridge, safe, hairdryer and iron and board. Standard Double Queen Rooms with 1 queen-size bed, sleeping maximum 2 adults.

Deluxe Queen Rooms with 2 queen-size beds, sleeping maximum 4 adults.

Deluxe King Rooms with 1 king-size bed, sleeping maximum 3 adults.

Complimentary continental breakfast served in room (6:00am-10:00am). Chophouse Restaurant (serving fresh steaks, fresh seafood and with an extensive wine list; open daily for dinner). Free pass to a nearby fitness centre. Complimentary WiFi throughout. Laundry/dry-cleaning service* (Monday-Friday). Complimentary business centre in the lobby available 24-hours. Complimentary coffee in the lobby (6:00am-10:00am). Complimentary USA today newspaper. Valet parking $38 plus tax per day (payable locally, subject to change).

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (902)
  • Very good (536)
  • Average (183)
  • Poor (86)
  • Terrible (85)
Image of the Tripadvisor rating Deceptive, dishonest policy spoils an otherwise decent location

Nov 3, 2023 mandrtravels Dayboro, Australia

We have stayed at Voco St. James from October 26 through 30. Neither at booking, check-in nor checkout was there any mention of additional charges beyond that paid ahead of our stay however checking our final account after leaving we note we were charged a daily amenities fee. We emailed reception asking what this charge covers as we used no… Read more
We have stayed at Voco St. James from October 26 through 30. Neither at booking, check-in nor checkout was there any mention of additional charges beyond that paid ahead of our stay however checking our final account after leaving we note we were charged a daily amenities fee. We emailed reception asking what this charge covers as we used no other amenities beyond sleeping at the hotel, however have not received even the courtesy of a reply at this time. As this was not mentioned at any stage before or during our stay nor at anytime authorised by us, it appears deceptive and dishonest billing. While the location and rooms were OK, we would not recommend Voco St James for New Orleans visitors based on our experience. Read less
Image of the Tripadvisor rating Lovely friendly hotel

Oct 22, 2023 Global554327 Farnborough, United Kingdom

Lovely hotel and very helpful staff . The breakfast was lovely and served by Kat who was always smiling and very friendly. The bedrooms were lovely but we moved to a room in the courtyard area as it was noisy by the road . The rooms were clean and the bed was made everyday . The hotel is central to everywhere you want to go and on the same road as… Read more
Lovely hotel and very helpful staff . The breakfast was lovely and served by Kat who was always smiling and very friendly. The bedrooms were lovely but we moved to a room in the courtyard area as it was noisy by the road . The rooms were clean and the bed was made everyday . The hotel is central to everywhere you want to go and on the same road as the WW11 Museum Read less
Image of the Tripadvisor rating Premium Rooms? Middling at best.

Oct 17, 2023 Drillings J

We went for a week for my girlfriends birthday. The room and bed were comfy and the staff were nice and helpful. Beyond that the hotel is shoddy. As I've seen on previous reviews the water was either frigid or scalding in rhe shower. The toilet was constantly running, Handles to the closet and cabinet were broken. And the promised coffee… Read more
We went for a week for my girlfriends birthday. The room and bed were comfy and the staff were nice and helpful. Beyond that the hotel is shoddy. As I've seen on previous reviews the water was either frigid or scalding in rhe shower. The toilet was constantly running, Handles to the closet and cabinet were broken. And the promised coffee maker didn't work. Plus the message light was flashing 24/7. The hotel staff was helpful but limited in what they can do. In addition they billed us twice (this was fixed quickly) and on our last day repeatedly knocked on our door until we checked out (we were on time for checkout) . Had we not paid for a room with a balcony and a 'Premium" promise maybe my expectations would be lower. They need renovations in a big way. PS. When they say they will have a shuttle waiting for you at the airport its an Uber that you fully pay for. That would have been nice to know. But I probably shouldn't have assumed anything. Read less
Image of the Tripadvisor rating Great location at a super price for that level of place!

Aug 16, 2023 mowbass Baton Rouge, Louisiana

Wecame in to do some business in town and brought clothes in case we needed to retrun the next day and we stayed. We got a great rate with parking and took it. We arrived, checked in, and went to our room, which was quite nice! Mmm... I guessed being an IHG One Rewards does pay off!. We made our way down to the bar. My wife ordered Pinot… Read more
Wecame in to do some business in town and brought clothes in case we needed to retrun the next day and we stayed. We got a great rate with parking and took it. We arrived, checked in, and went to our room, which was quite nice! Mmm... I guessed being an IHG One Rewards does pay off!. We made our way down to the bar. My wife ordered Pinot Grigio- they were out of it. She then wanted Rose'- they were out of that, too. Dejected, we went back to our room. The next morning I was taking a shower and could only get hot water, no matter which knob I used- hot water! My wife gets up to wash her face and guess what- only hot water. WOW! I reported it to the front desk. In the morning we wend down for breakfast. The menu was small but appetizing. My wife ordered the yogurt parfait, which came in a nice size bowl. I ordered the American Breakfast. Everything was done perfectly and just right, including my wife's Bloody Mary and my black tea. Service was excellent. Overall, except for those two issues, I would have givng it five stars. BTW, I did contact the place afterward and mentioned our two issues to make certain some else would know about it. We possibly may go back in the future! Read less
Image of the Tripadvisor rating Lovely Stay

Aug 10, 2023 Journey648937

It was a lovely hotel with kind staff. Pictures are a bit deceiving. We had one issue with valet. However the staff did their best and rushed to help us make our appointment. They were attentive and helpful. Easy location to walk anywhere.