Fairmont Orchid

Big Island, Hawaii

The hotel

Occupying 32 acres of prime beachfront, guest rooms at the Fairmont Orchid are impeccably furnished with spectacular views of the ocean or nearby mountains — and your own private lanai on which to enjoy the surrounds to the full. Relax on the deck by the oceanfront swimming pool and visit the award-winning Spa Without Walls, with eight private outdoor waterfall huts and six more ocean-side. Luxurious treatments include the signature Big Island Vanilla Exfoliation or the Awa Earth & Fire Treatment utilising specially-blended Hawaiian herbs. Whilst you succumb to bliss, the children can play to their hearts content at the kids’ club, participating in a range of organised games and making new friends along the way! The Orchid Court serves the best breakfast on the island and don’t worry about missing it, late risers are catered for as well as the dawn patrol! For family dining, look no further than the Hale Kai Restaurant, located on the beach with a casual atmosphere and billion-dollar views. For fine dining, the award-winning Brown’s Beach House is a real treat with resident soloists providing live entertainment throughout the evening. Another unmissable treat is the Gathering of the Kings, an incredible show blending traditional and modern forms of dance with a sumptuous feast to match!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Kids Club
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Golf

Where is it

On the Kohala Coast of the Big Island of Hawaii, overlooking a sugar-white sandy lagoon and surrounded by mountains.

Hotel information

540 rooms and suites. All with air-conditioning, balcony, flat-screen TV with pay-per-view movies, telephone, high-speed Internet access*, tea/coffee-making facilities, fridge, safe, bathrobes, hairdryer, iron and board. Garden Rooms have 1 king-size bed or 2 queen-size beds and garden view, sleeping maximum 4 adults.

Partial Ocean View Rooms and Ocean View Rooms offer a partial angled ocean view from the lanai with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Deluxe Ocean View Rooms offer a beautiful Pacific ocean view from a furnished lanai. There's a spacious marble bathroom with separate shower and bathtub, and 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Ocean Front Room and a spectacular view of the ocean and 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Fairmont Gold privileges available on some rooms, such as private check in, private lounge exclusive, healthy continental breakfast in lounge served between 6:30am-10:30am, afternoon tea, afternoon canapés and honour bar service, complimentary mineral water, soft drinks, coffee, espresso drinks and selections of teas, and computer access in lounge with high speed internet.

Executive Suite Garden View has a private bedroom, closed off from the living room, with 2 spacious closets. There's 1 king-size bed, sleeping maximum 2 adults. 

Executive Suite Ocean View offers views of the ocean from the lanai, with 1 king-size bed or 2 queen-size beds, and 1 queen-size sofabed, sleeping maximum 5 adults.

Ocean Front Suites offer spectacular panoramic views of the Pacific Ocean from the bedroom, living room and both private lanais. There's a parlor separated from the private bedroom by classic French doors, a separate powder room, and the bedroom includes a full master bathroom. There's 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

The Orchid Court (buffet breakfast), Hale Kai Restaurant (poolside lunches and dinners), Brown’s Beach House (fine dining, open for dinner), Orchid Court Grill (authentic Japanese delicacies, open for dinner Thu–Mon), Binchotan Bar & Grill (Japanese fireside cuisine, opening soon), Kahakai Bar (beachfront drinks and appetisers), Brown’s Deli (breakfast and lunch items), Luana Lounge (bar, light meals and Hawaiian entertainment). Oceanfront swimming pool. 24-hour fitness centre. Spa Without Walls*. Golf courses* (adjacent to hotel). Tennis centre*. Keiki Aloha Kids' programme (5-12 years)*. Water sports*, including snorkelling, paddle boarding and boogie boards. Fishing*. Gift shops. Room service*. Laundry/dry-cleaning service*. Concierge service. Self-parking for 1 car included in resort fee. Valet parking $22 plus tax per night (payable locally, subject to change).

Resort fee from $35–$45 plus tax, per room per night, payable locally (subject to change)

Resort fee includes: - Unlimited basic internet access - Self-parking (one vehicle per room) - Shuttle transportation within the Mauna Lani Resort - 10% discount on published pricing for Hawaii Loa luau - 1-hour snorkel equipment rental (2 sets per room, per day) - Selected activities - 45-minute photo shoot in hotel's scenic grounds (subject to availability) - Local, domestic long distance and 1-800 access calls from guest rooms. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3201)
  • Very good (1200)
  • Average (383)
  • Poor (162)
  • Terrible (74)
Image of the Tripadvisor rating Relaxing and Fun Family Vacation

Aug 16, 2019 berks17 Los Angeles

Costco package with Ocean View room was a great deal. Beautiful grounds, nice pool but no slides or anything for the kids (we knew that beforehand, just sayin). No lap pool but if you’re up early enough there’s a straight shot that’s plenty long. Outstanding, friendly service by all. From the front desk to housekeeping to the restaurants,… Read more
Costco package with Ocean View room was a great deal. Beautiful grounds, nice pool but no slides or anything for the kids (we knew that beforehand, just sayin). No lap pool but if you’re up early enough there’s a straight shot that’s plenty long. Outstanding, friendly service by all. From the front desk to housekeeping to the restaurants, staff was so nice and helpful. Shout out to Rhonda from Security, who personally delivered boogie boards to the room for us to use the day she found out our ziplining tour was cancelled due to wind. Good snorkeling in the on-site bay; better at 49 Black Sands Beach, just off the property. Check out the Seafood Bar and Grill - hidden gem that the locals go to. Definitely worth the trip. Overall wonderful stay and great value. I would rate excellent but I need to separate how beautiful Hawaii is itself. The only reason I said very good is because it just seems as if the hotel in general could use an update. Research tells me the last major upgrade was in 1996, so maybe this AAA 4-diamond property is due. A safe in the room was surprisingly not available. Read less
Image of the Tripadvisor rating Excellent hotel

Aug 15, 2019 Coolmom8 Minnesota

Stayed for nine days. Service is truly excellent. You get what you pay for. Super pool and beautiful beach bay. Floating yoga at 7am is a must do. Snorkeling fun right off the beach. Lots of fish and sea turtles. Not many eating venues,but offerings are super. Offer shuttle service to near by shops.
Image of the Tripadvisor rating Welcoming Stay

Aug 14, 2019 FedBobes13 Rome, Italy

Aloha! We came to Kona for a family wedding. Not only was the wedding beautiful but our stay was beautiful. Everyone at the hotel was so friendly and knowledgeable. I have a 2 year old and the Fairmont was family friendly. It has a shuttle that will transport you to a near by grocery store for snacks and other goodies. The cafe was delicious,… Read more
Aloha! We came to Kona for a family wedding. Not only was the wedding beautiful but our stay was beautiful. Everyone at the hotel was so friendly and knowledgeable. I have a 2 year old and the Fairmont was family friendly. It has a shuttle that will transport you to a near by grocery store for snacks and other goodies. The cafe was delicious, great coffee, homemade island kombucha, bakery, breakfast burritos, and fresh fruit. Restaurants were were awesome too, one being casual, the other finer dining. The pool was perfect, kid friendly. And the lagoon was my absolute favorite! Nice and calm and in the morning my 2 year old and I had it practically to ourselves. The snorkeling was amazing, lots of colorful fish, sea turtles, crabs, sea urchins, and even an octopus. Of course you have to be respectful but I cried it was so gorgeous. Rooms were clean and neat. Room balcony was a great place to sit and enjoy coffee while listening to the birds. On site luau was delicious and exciting to watch. I would definitely recommend this as a stay to anyone visiting the island. Until next time, mahalo! Read less
Image of the Tripadvisor rating Beautiful hotel

Aug 13, 2019 Phil L

I stayed there for 6 nights with my wife and daughters. My wife and I were celebrating our 20th Wedding Anniversary. We booked 2 connecting rooms with a partial ocean view. All I can say is amazing. Our rooms were spacious and very comfortable. The staff was super friendly and very accomodating. One of the nicest hotels I've ever stayed at. … Read more
I stayed there for 6 nights with my wife and daughters. My wife and I were celebrating our 20th Wedding Anniversary. We booked 2 connecting rooms with a partial ocean view. All I can say is amazing. Our rooms were spacious and very comfortable. The staff was super friendly and very accomodating. One of the nicest hotels I've ever stayed at. The entire property was breathtaking and I would definitely stay here again if I come back to the Big Island. I would highly recommend this property. Read less
Image of the Tripadvisor rating Needs improvement

Aug 12, 2019 Worleybird72

The hotel grounds are nice. Very nice. The staff are friendly. The rooms need improvement. First off, my wife couldn’t open the door. The door jam had expanded so much that I had to put my 250lb shoulder into it to get in the room. Once in the room we noticed that the “partial ocean view” means literally zero ocean view what so ever. I’m 6’5” tall… Read more
The hotel grounds are nice. Very nice. The staff are friendly. The rooms need improvement. First off, my wife couldn’t open the door. The door jam had expanded so much that I had to put my 250lb shoulder into it to get in the room. Once in the room we noticed that the “partial ocean view” means literally zero ocean view what so ever. I’m 6’5” tall and on my tippie toes I couldn’t see any ocean at all. Extra 150 a night,..No biggie. Moving on. Shower pressure was minimal. Bed was not comfortable. No fan in the bathroom. Old television with no smart TV functions like Netflix. The Hapuna and Mauna Lani both have this feature. There are a lot of other things I could list, but I’m out of time here. And the end of the day, you’re paying for the property. We had fun but next year it’ll be a different hotel. Read less