Fairmont Orchid

Big Island, Hawaii

The hotel

Occupying 32 acres of prime beachfront, guest rooms at the Fairmont Orchid are impeccably furnished with spectacular views of the ocean or nearby mountains — and your own private lanai on which to enjoy the surrounds to the full. Relax on the deck by the oceanfront swimming pool and visit the award-winning Spa Without Walls, with eight private outdoor waterfall huts and six more ocean-side. Luxurious treatments include the signature Big Island Vanilla Exfoliation or the Awa Earth & Fire Treatment utilising specially-blended Hawaiian herbs. Whilst you succumb to bliss, the children can play to their hearts content at the kids’ club, participating in a range of organised games and making new friends along the way! The Orchid Court serves the best breakfast on the island and don’t worry about missing it, late risers are catered for as well as the dawn patrol! For family dining, look no further than the Hale Kai Restaurant, located on the beach with a casual atmosphere and billion-dollar views. For fine dining, the award-winning Brown’s Beach House is a real treat with resident soloists providing live entertainment throughout the evening. Another unmissable treat is the Gathering of the Kings, an incredible show blending traditional and modern forms of dance with a sumptuous feast to match!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Kids Club
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Golf

Where is it

On the Kohala Coast of the Big Island of Hawaii, overlooking a sugar-white sandy lagoon and surrounded by mountains.

Hotel information

540 rooms and suites. All with air-conditioning, balcony, flat-screen TV with pay-per-view movies, telephone, high-speed Internet access*, tea/coffee-making facilities, fridge, safe, bathrobes, hairdryer, iron and board. Garden Rooms have 1 king-size bed or 2 queen-size beds and garden view, sleeping maximum 4 adults.

Partial Ocean View Rooms and Ocean View Rooms offer a partial angled ocean view from the lanai with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Deluxe Ocean View Rooms offer a beautiful Pacific ocean view from a furnished lanai. There's a spacious marble bathroom with separate shower and bathtub, and 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Ocean Front Room and a spectacular view of the ocean and 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Fairmont Gold privileges available on some rooms, such as private check in, private lounge exclusive, healthy continental breakfast in lounge served between 6:30am-10:30am, afternoon tea, afternoon canapés and honour bar service, complimentary mineral water, soft drinks, coffee, espresso drinks and selections of teas, and computer access in lounge with high speed internet.

Executive Suite Garden View has a private bedroom, closed off from the living room, with 2 spacious closets. There's 1 king-size bed, sleeping maximum 2 adults. 

Executive Suite Ocean View offers views of the ocean from the lanai, with 1 king-size bed or 2 queen-size beds, and 1 queen-size sofabed, sleeping maximum 5 adults.

Ocean Front Suites offer spectacular panoramic views of the Pacific Ocean from the bedroom, living room and both private lanais. There's a parlor separated from the private bedroom by classic French doors, a separate powder room, and the bedroom includes a full master bathroom. There's 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

The Orchid Court (buffet breakfast), Hale Kai Restaurant (poolside lunches and dinners), Brown’s Beach House (fine dining, open for dinner), Orchid Court Grill (authentic Japanese delicacies, open for dinner Thu–Mon), Binchotan Bar & Grill (Japanese fireside cuisine, opening soon), Kahakai Bar (beachfront drinks and appetisers), Brown’s Deli (breakfast and lunch items), Luana Lounge (bar, light meals and Hawaiian entertainment). Oceanfront swimming pool. 24-hour fitness centre. Spa Without Walls*. Golf courses* (adjacent to hotel). Tennis centre*. Keiki Aloha Children’s Programme (5-12 years)*. Water sports*, including snorkelling, paddle boarding and boogie boards. Fishing*. Gift shops. Room service*. Laundry/dry-cleaning service*. Concierge service. Self-parking for 1 car included in resort fee. Valet parking $22 plus tax per night (payable locally, subject to change).

Resort fee from $35–$50 plus tax, per room per night, payable locally (subject to change)

Resort fee includes: - Unlimited basic internet access - Self-parking (one vehicle per room) - Shuttle transportation within the Mauna Lani Resort - 10% discount on published pricing for Hawaii Loa luau - 1-hour snorkel equipment rental (2 sets per room, per day) - Selected activities - 45-minute photo shoot in hotel's scenic grounds (subject to availability) - Local, domestic long distance and 1-800 access calls from guest rooms. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3161)
  • Very good (1184)
  • Average (380)
  • Poor (159)
  • Terrible (72)
Image of the Tripadvisor rating Gorgeous Hotel

Jun 21, 2019 GRUTO Ormond Beach, Florida

Let’s start with checkin, which kept me from rating 5. Room wasn’t ready when we checked in. Gave cell to be notified, but no room key. Told gal a lot of hotels use technology, give room key and then text the room number so you don’t have to wait in line again to get key to room. She told me I wouldn’t have to wait in line. She obviously has no… Read more
Let’s start with checkin, which kept me from rating 5. Room wasn’t ready when we checked in. Gave cell to be notified, but no room key. Told gal a lot of hotels use technology, give room key and then text the room number so you don’t have to wait in line again to get key to room. She told me I wouldn’t have to wait in line. She obviously has no idea what “wait in line means”. Got the text, went to get key, WAITED IN LINE again for the next agent, and then got key and room assignment. Room was fantastic. Clean, spacious. Nice bathroom. About 3 days in, stopped by spa to check it out. They told us about complimentary use of spa steam room, sauna, etc. This should have been mentioned at check in. Housekeeping staff was excellent, constantly asking of our needs. Beach and amenities were fantastic. Parking was easy. Read less
Image of the Tripadvisor rating Paradise for our 50th

Jun 21, 2019 MiMiMurrieta Fullerton, California

Gorgeous property, excellent service, staff well trained and efficient. We considered many places for this special celebration and were delighted with this destination. The spa is wonderful...LomiLomi couples massage near the waterfalls was a gift from friends and it was quite a treat. Therapists have been employees for many years... a testament… Read more
Gorgeous property, excellent service, staff well trained and efficient. We considered many places for this special celebration and were delighted with this destination. The spa is wonderful...LomiLomi couples massage near the waterfalls was a gift from friends and it was quite a treat. Therapists have been employees for many years... a testament to loyalty and the Fairmont brand. The setting is magical. We lived to luau... have been to many over the years at other resorts. Food was good and entertainment too. Lived the guitarist in the upstairs bar area. Lived receiving a lei upon check-in. Enjoyed the 6th floor “gold” experience as a special treat for our anniversary. Pricy but the breakfasts and happy hour food was delicious and varied throughout our week stay. Read less
Image of the Tripadvisor rating Lovely Hotel

Jun 21, 2019 SoozOD

We’ve visited every island in Hawaii. That being said, we have many hotel experiences to compare. The Fairmont Orchid is lovely. It is clean, quiet and spacious. The grounds are quite serene. The hotel is situated on the beach, however, there aren’t many rooms that have unobstructed views of the ocean. The restaurant for breakfast is typical… Read more
We’ve visited every island in Hawaii. That being said, we have many hotel experiences to compare. The Fairmont Orchid is lovely. It is clean, quiet and spacious. The grounds are quite serene. The hotel is situated on the beach, however, there aren’t many rooms that have unobstructed views of the ocean. The restaurant for breakfast is typical with a very attentive, pleasant staff. It is hotel pricey for breakfast. The cocktail bar was a bit disappointing. They open only late afternoon. If you want a drink during the day, you must visit the pool tiki bar. The tiki bar is nice with a great staff, but I don’t always want to sit at the pool for an afternoon drink. The hotel has a restaurant which was very busy but we did not eat there. This hotel is large and in need of more options for meals and drinks. There is the tiki bar which serves great lunch foods and there is a deli, but a few more restaurants and bars would do them well. We ventured off site several times due to the lack If options. The hotel offers spa services in tiki huts throughout the campus, just keep In mind you will be trekking through the hotel and outside in your robe to go to and from your massage. Our friends found that to be very uncomfortable and embarrassing to be running around in a bathrobe. I gave this hotel four stars for the lack of unobstructed views for many rooms and it’s lack of bars and restaurants. The staff is VERY professional, helpful and pleasant. Read less
Image of the Tripadvisor rating Breath taking!

Jun 21, 2019 hungrykids

Came with family and friends for vacation. We visit the islands every year and this has been one of the best we have stayed in! The location and views are ideal and perfect. The lagoon was our favorite place to play—safe for the kids and fun for us grown ups to paddle board. Sea turtles are hard to miss on this property. We made many memories… Read more
Came with family and friends for vacation. We visit the islands every year and this has been one of the best we have stayed in! The location and views are ideal and perfect. The lagoon was our favorite place to play—safe for the kids and fun for us grown ups to paddle board. Sea turtles are hard to miss on this property. We made many memories here and hope to visit again soon. Read less
Image of the Tripadvisor rating Beautiful

Jun 21, 2019 998neilh Southport, United Kingdom

Beautifully maintained hotel, the situation and gardens are paradise. A little remote if you want anything other the hotel facilities. But everything is on site. Situated on a rocky coast where turtles pull up to rest, a small white sand beach had been created for water sports and children. The only drawback for us was the cost of the food, 25$… Read more
Beautifully maintained hotel, the situation and gardens are paradise. A little remote if you want anything other the hotel facilities. But everything is on site. Situated on a rocky coast where turtles pull up to rest, a small white sand beach had been created for water sports and children. The only drawback for us was the cost of the food, 25$ each for breakfast and not much change out of 150$ for dinner without wine is a bit rich. The food is good, but not that good !!! Rooms are spacious and comfortable. Stay here if you can afford it, or stay and starve yourself ??!! The staff are lovely, friendly and personable. Read less