Fairmont Orchid

Big Island, Hawaii

Virgin rating

The hotel

Occupying 32 acres of prime beachfront, guest rooms at the Fairmont Orchid are impeccably furnished with spectacular views of the ocean or nearby mountains — and your own private lanai on which to enjoy the surrounds to the full. Relax on the deck by the oceanfront swimming pool and visit the award-winning Spa Without Walls, with eight private outdoor waterfall huts and six more ocean-side. Luxurious treatments include the signature Big Island Vanilla Exfoliation or the Awa Earth & Fire Treatment utilising specially-blended Hawaiian herbs. Whilst you succumb to bliss, the children can play to their hearts content at the kids’ club, participating in a range of organised games and making new friends along the way! The Orchid Court serves the best breakfast on the island and don’t worry about missing it, late risers are catered for as well as the dawn patrol! For family dining, look no further than the Hale Kai Restaurant, located on the beach with a casual atmosphere and billion-dollar views. For fine dining, the award-winning Brown’s Beach House is a real treat with resident soloists providing live entertainment throughout the evening. Another unmissable treat is the Gathering of the Kings, an incredible show blending traditional and modern forms of dance with a sumptuous feast to match!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Kids Club
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Golf

Where is it

On the Kohala Coast of the Big Island of Hawaii, overlooking a sugar-white sandy lagoon and surrounded by mountains.

Hotel information

540 rooms and suites. All with air-conditioning, balcony, flat-screen TV with pay-per-view movies, telephone, high-speed Internet access*, tea/coffee-making facilities, fridge, safe, bathrobes, hairdryer, iron and board. Garden Rooms have 1 king-size bed or 2 queen-size beds and garden view, sleeping maximum 4 adults.

Partial Ocean View Rooms and Ocean View Rooms offer a partial angled ocean view from the lanai with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Deluxe Ocean View Rooms offer a beautiful Pacific ocean view from a furnished lanai. There's a spacious marble bathroom with separate shower and bathtub, and 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Ocean Front Room and a spectacular view of the ocean and 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Fairmont Gold privileges available on some rooms, such as private check in, private lounge exclusive, healthy continental breakfast in lounge served between 6:30am-10:30am, afternoon tea, afternoon canapés and honour bar service, complimentary mineral water, soft drinks, coffee, espresso drinks and selections of teas, and computer access in lounge with high speed internet.

Executive Suite Garden View has a private bedroom, closed off from the living room, with 2 spacious closets. There's 1 king-size bed, sleeping maximum 2 adults. 

Executive Suite Ocean View offers views of the ocean from the lanai, with 1 king-size bed or 2 queen-size beds, and 1 queen-size sofabed, sleeping maximum 5 adults.

Ocean Front Suites offer spectacular panoramic views of the Pacific Ocean from the bedroom, living room and both private lanais. There's a parlor separated from the private bedroom by classic French doors, a separate powder room, and the bedroom includes a full master bathroom. There's 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

The Orchid Court (buffet breakfast), Hale Kai Restaurant (poolside lunches and dinners), Brown’s Beach House (fine dining, open for dinner), Orchid Court Grill (authentic Japanese delicacies, open for dinner Thu–Mon), Binchotan Bar & Grill (Japanese fireside cuisine, opening soon), Kahakai Bar (beachfront drinks and appetisers), Brown’s Deli (breakfast and lunch items), Luana Lounge (bar, light meals and Hawaiian entertainment). Oceanfront swimming pool. 24-hour fitness centre. Spa Without Walls*. Golf courses* (adjacent to hotel). Tennis centre*. Keiki Aloha Kids' programme (5-12 years)*. Water sports*, including snorkelling, paddle boarding and boogie boards. Fishing*. Gift shops. Room service*. Laundry/dry-cleaning service*. Concierge service. Self-parking for 1 car included in resort fee. Valet parking $22 plus tax per night (payable locally, subject to change).

Resort fee from $35–$45 plus tax, per room per night, payable locally (subject to change)

Resort fee includes: - Unlimited basic internet access - Self-parking (one vehicle per room) - Shuttle transportation within the Mauna Lani Resort - 10% discount on published pricing for Hawaii Loa luau - 1-hour snorkel equipment rental (2 sets per room, per day) - Selected activities - 45-minute photo shoot in hotel's scenic grounds (subject to availability) - Local, domestic long distance and 1-800 access calls from guest rooms. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3524)
  • Very good (1291)
  • Average (421)
  • Poor (183)
  • Terrible (91)
Image of the Tripadvisor rating A perfect anniversary

May 15, 2022 Michael Y San Francisco, California

First time at the Fairmont Orchid - in fact, first time on the Big Island. Did not disappoint and exceeded expectations for our 25th anniversary. Staff, rooms, grounds, restaurants were all impeccable. Concierge took care of all our needs. Spa without walls left us pampered and relaxed. The Orchid is just lovely. We didn’t even rent a car -… Read more
First time at the Fairmont Orchid - in fact, first time on the Big Island. Did not disappoint and exceeded expectations for our 25th anniversary. Staff, rooms, grounds, restaurants were all impeccable. Concierge took care of all our needs. Spa without walls left us pampered and relaxed. The Orchid is just lovely. We didn’t even rent a car - we just wanted to be taken care of, and every aspect was perfection. The aloha spirit is alive and well at the Orchid. Pro tips: make reservations early, since as with all resorts staffing is not at pre-COVID levels. Quality hasn’t suffered, only quantity. Read less
Image of the Tripadvisor rating Mr

May 12, 2022 C8670ZWcrism Vancouver, Canada

Beautiful Property. Everything is so good. The weather is so nice. The pool is not crowded. The food is so fresh and the service is excellent. Never wanted to leave’ Definitely coming back to visit again soon.
Image of the Tripadvisor rating Excellent stay on Big Island

May 12, 2022 actuarytep MetroNY

Booked a partial ocean view room with buffet breakfast included. Room was spacious with a very comfortable king bed. Staff was very cheerful and accommodating throughout the property. Concierge did pre-arrival reservations for dinners and tour of Volcano National Park which went smoothly and enjoyable. Pool chaises were plentiful but not many… Read more
Booked a partial ocean view room with buffet breakfast included. Room was spacious with a very comfortable king bed. Staff was very cheerful and accommodating throughout the property. Concierge did pre-arrival reservations for dinners and tour of Volcano National Park which went smoothly and enjoyable. Pool chaises were plentiful but not many were in areas shaded most of the day - renting a covered cabana was what you needed for all-day sun protection. Sandy beach around protected bay was nice. Would definitely stay here again if we ever came back to Island of Hawaii. Read less
Image of the Tripadvisor rating Overrated service

May 5, 2022 scoopu

The property is stunning with lush gardens, private beach access and a pretty pool. The eco friendly pledge is commendable. But I was stunned to find scratchy, thin towels. I paid extra for a room with a balcony and ocean view. I didn't know I'd need earplugs. The waterfall (manmade) was set to it's highest gush on windwhipped days. I couldn't… Read more
The property is stunning with lush gardens, private beach access and a pretty pool. The eco friendly pledge is commendable. But I was stunned to find scratchy, thin towels. I paid extra for a room with a balcony and ocean view. I didn't know I'd need earplugs. The waterfall (manmade) was set to it's highest gush on windwhipped days. I couldn't have a conversation on the balcony over the roar of water. I also couldn't get reservations at the restaurants for any part of my stay ( trying weeks in advance). And only got one of us in for a spa treatment. When I checked in for 2 nights ($2100) I was asked if I wanted to upgrade for $500 more for gold status. Apparently that's how you unlock the highly-rated service. Read less
Image of the Tripadvisor rating Unforgettable staying at the Fairmont Orchid Hawaii big Island

May 5, 2022 mikicohn1 Israel

Staying at the Fairmont Orchid Hawaii big Island was a wonderful experience. We enjoyed our staying from every aspect. Additionally I may add that even being familiar with this chain of hotels , this particular hotel exceeded our expectations.