Fairmont Orchid

Big Island, Hawaii

The hotel

Occupying 32 acres of prime beachfront, guest rooms at the Fairmont Orchid are impeccably furnished with spectacular views of the ocean or nearby mountains — and your own private lanai on which to enjoy the surrounds to the full. Relax on the deck by the oceanfront swimming pool and visit the award-winning Spa Without Walls, with eight private outdoor waterfall huts and six more ocean-side. Luxurious treatments include the signature Big Island Vanilla Exfoliation or the Awa Earth & Fire Treatment utilising specially-blended Hawaiian herbs. Whilst you succumb to bliss, the children can play to their hearts content at the kids’ club, participating in a range of organised games and making new friends along the way! The Orchid Court serves the best breakfast on the island and don’t worry about missing it, late risers are catered for as well as the dawn patrol! For family dining, look no further than the Hale Kai Restaurant, located on the beach with a casual atmosphere and billion-dollar views. For fine dining, the award-winning Brown’s Beach House is a real treat with resident soloists providing live entertainment throughout the evening. Another unmissable treat is the Gathering of the Kings, an incredible show blending traditional and modern forms of dance with a sumptuous feast to match!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Kids Club
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Golf

Where is it

On the Kohala Coast of the Big Island of Hawaii, overlooking a sugar-white sandy lagoon and surrounded by mountains.

Hotel information

540 rooms and suites. All with air-conditioning, balcony, flat-screen TV with pay-per-view movies, telephone, high-speed Internet access*, tea/coffee-making facilities, fridge, safe, bathrobes, hairdryer, iron and board. Garden Rooms have 1 king-size bed or 2 queen-size beds and garden view, sleeping maximum 4 adults.

Partial Ocean View Rooms and Ocean View Rooms offer a partial angled ocean view from the lanai with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Deluxe Ocean View Rooms offer a beautiful Pacific ocean view from a furnished lanai. There's a spacious marble bathroom with separate shower and bathtub, and 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Ocean Front Room and a spectacular view of the ocean and 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Fairmont Gold privileges available on some rooms, such as private check in, private lounge exclusive, healthy continental breakfast in lounge served between 6:30am-10:30am, afternoon tea, afternoon canapés and honour bar service, complimentary mineral water, soft drinks, coffee, espresso drinks and selections of teas, and computer access in lounge with high speed internet.

Executive Suite Garden View has a private bedroom, closed off from the living room, with 2 spacious closets. There's 1 king-size bed, sleeping maximum 2 adults. 

Executive Suite Ocean View offers views of the ocean from the lanai, with 1 king-size bed or 2 queen-size beds, and 1 queen-size sofabed, sleeping maximum 5 adults.

Ocean Front Suites offer spectacular panoramic views of the Pacific Ocean from the bedroom, living room and both private lanais. There's a parlor separated from the private bedroom by classic French doors, a separate powder room, and the bedroom includes a full master bathroom. There's 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

The Orchid Court (buffet breakfast), Hale Kai Restaurant (poolside lunches and dinners), Brown’s Beach House (fine dining, open for dinner), Orchid Court Grill (authentic Japanese delicacies, open for dinner Thu–Mon), Binchotan Bar & Grill (Japanese fireside cuisine, opening soon), Kahakai Bar (beachfront drinks and appetisers), Brown’s Deli (breakfast and lunch items), Luana Lounge (bar, light meals and Hawaiian entertainment). Oceanfront swimming pool. 24-hour fitness centre. Spa Without Walls*. Golf courses* (adjacent to hotel). Tennis centre*. Keiki Aloha Kids' programme (5-12 years)*. Water sports*, including snorkelling, paddle boarding and boogie boards. Fishing*. Gift shops. Room service*. Laundry/dry-cleaning service*. Concierge service. Self-parking for 1 car included in resort fee. Valet parking $22 plus tax per night (payable locally, subject to change).

Resort fee from $35–$45 plus tax, per room per night, payable locally (subject to change)

Resort fee includes: - Unlimited basic internet access - Self-parking (one vehicle per room) - Shuttle transportation within the Mauna Lani Resort - 10% discount on published pricing for Hawaii Loa luau - 1-hour snorkel equipment rental (2 sets per room, per day) - Selected activities - 45-minute photo shoot in hotel's scenic grounds (subject to availability) - Local, domestic long distance and 1-800 access calls from guest rooms. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3316)
  • Very good (1242)
  • Average (403)
  • Poor (168)
  • Terrible (81)
Image of the Tripadvisor rating Amazing !

Mar 27, 2020 DenverDoctorMom Denver, Colorado

Virutally every aspect of the Fairmont Orchid was outstanding. From check-in to departure, the staff were absolutely outstanding -- the best group of staff I have ever encountered overall in any establishment. The room was well-appointed, very spacious, and meticulously attended to every day. The meals at all the restaurants and especially the… Read more
Virutally every aspect of the Fairmont Orchid was outstanding. From check-in to departure, the staff were absolutely outstanding -- the best group of staff I have ever encountered overall in any establishment. The room was well-appointed, very spacious, and meticulously attended to every day. The meals at all the restaurants and especially the breakfast buffet were spectacular. The pool and beach options made it easy to choose a new spot each day and the availability of snorkel and bike equipment meant that we did not have to spend effort to either travel with gear or work to get it on island. A free shuttle on demand to the small shopping center a mile or so away meant that a rental car was not necessary, but the area is also positioned close to great sites if one wanted to tour the island in depth. The value for the price was great and it was a truly luxurious yet warm environment. Would absolutely return if on Hawaii and would recommend to anyone looking for an easy, clean, comfort-laiden bit of paradise. Read less
Image of the Tripadvisor rating Amazing Resort & Gorgeous Property!!

Mar 23, 2020 hawaii-kari

My husband and I brought our 3 children to the Fairmont Orchid for Spring Break and had one of our most favorite times together as a family! This is a magical place from the moment you walk in the lobby and are greeted warmly and see the amazing view. The rooms feel like home, so clean, cozy and quiet, get sleep at night. And we love all the… Read more
My husband and I brought our 3 children to the Fairmont Orchid for Spring Break and had one of our most favorite times together as a family! This is a magical place from the moment you walk in the lobby and are greeted warmly and see the amazing view. The rooms feel like home, so clean, cozy and quiet, get sleep at night. And we love all the wonderful food at the varies places on the resort and the property is expanse so playing games, catching the football to hikes along the beach. We also were so thankful and loved our experience with Vanessa at Pacific Dream Photography! It was a joy to finally have time to take family photos with the most amazing setting and with Vanessa who was great with our children and make the experience fun! Everything was honestly so wonderful! We can only hope to come back again soon! Read less
Image of the Tripadvisor rating Fantastic Resort

Mar 22, 2020 SnorkelRagazza Salem, Oregon

My husband and I stayed for 5 days on the Gold floor, which is similar to a concierge floor. Having breakfast, little snacks and drinks available each day was very convenient, even though it cost more. The food was very good. The pool area is very lovely, with a warm water. Our room had mostly a golf course view and a sliver of ocean view. The… Read more
My husband and I stayed for 5 days on the Gold floor, which is similar to a concierge floor. Having breakfast, little snacks and drinks available each day was very convenient, even though it cost more. The food was very good. The pool area is very lovely, with a warm water. Our room had mostly a golf course view and a sliver of ocean view. The room was definitely very clean, good size, and nice. The lagoon was great. Lots of chairs and lounge chairs available and we saw quite a few turtles and fish. Water was a bit murky but the lagoon right in front of the hotel can’t be beat. We ate twice at the outdoor bar area by the lobby. It was convenient and the food was good. We would not hesitate to go back! Read less
Image of the Tripadvisor rating Beautiful Property

Mar 19, 2020 Laurie F

Wonderful front desk service - Alyssa very accommodating. I made a last minute reservation because our VRBO house was horrible and we could not stay there. Alyssa found a room for us immediately, was very friendly and professional and even managed to have a bottle of champagne delivered to the room. She also checked in with us during our stay to… Read more
Wonderful front desk service - Alyssa very accommodating. I made a last minute reservation because our VRBO house was horrible and we could not stay there. Alyssa found a room for us immediately, was very friendly and professional and even managed to have a bottle of champagne delivered to the room. She also checked in with us during our stay to make sure we were comfortable. Jan - Luana Lounge was very personable and provided stellar service. Was not as happy with the hostess at Brown's Beach House Restaurant. There was no one at the hostess station when we went to check in for our reservation. There was no signage that told us to wait so we walked in the restaurant a few steps looking for the hostess. She approached us and did not greet us or smile. Instead she told us to back up from the hostess station. As a result, we left and did not dine there that night. The other item that kept us from leaving a 5/5 review was the housekeeper. The rooms are very well appointed and incredibly clean. Our issue was the housekeeper who acted like it was an issue that we were still in our room at 9:00 am when she came to clean it. We said we were just about to leave and to give us 5 minutes and she acted frustrated that she had to wait. Not the fault of the hotel, but on our last morning the alarm system went off at 5am. It was very hard to understand the message that was being broadcast and I had to open my door to hear it asking us to evacuate immediately. Also not the fault of the hotel, but something to be aware of when booking is the beach may close from time to time because of the local wildlife. In our case, it was closed 2 of our 3 days but we were able to see a rare pregnant monk seal lounging on the beach! All in all, a beautiful hotel and I would not hesitate to stay again. Read less
Image of the Tripadvisor rating Beautiful resort

Mar 19, 2020 kjborrelli70 Greenfield, Indiana

Stayed here 3 days. Almost feels like paradise. The grounds are beautiful and the rooms are spacious, many with ocean view. Large pool and golf course. Equipment available for many water sports. Restaurants on site and walking paths wind through the grounds.