Fairmont Orchid

Big Island, Hawaii

The hotel

Occupying 32 acres of prime beachfront, guest rooms at the Fairmont Orchid are impeccably furnished with spectacular views of the ocean or nearby mountains — and your own private lanai on which to enjoy the surrounds to the full. Relax on the deck by the oceanfront swimming pool and visit the award-winning Spa Without Walls, with eight private outdoor waterfall huts and six more ocean-side. Luxurious treatments include the signature Big Island Vanilla Exfoliation or the Awa Earth & Fire Treatment utilising specially-blended Hawaiian herbs. Whilst you succumb to bliss, the children can play to their hearts content at the kids’ club, participating in a range of organised games and making new friends along the way! The Orchid Court serves the best breakfast on the island and don’t worry about missing it, late risers are catered for as well as the dawn patrol! For family dining, look no further than the Hale Kai Restaurant, located on the beach with a casual atmosphere and billion-dollar views. For fine dining, the award-winning Brown’s Beach House is a real treat with resident soloists providing live entertainment throughout the evening. Another unmissable treat is the Gathering of the Kings, an incredible show blending traditional and modern forms of dance with a sumptuous feast to match!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Kids Club
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Golf

Where is it

On the Kohala Coast of the Big Island of Hawaii, overlooking a sugar-white sandy lagoon and surrounded by mountains.

Hotel information

540 rooms and suites. All with air-conditioning, balcony, flat-screen TV with pay-per-view movies, telephone, high-speed Internet access*, tea/coffee-making facilities, fridge, safe, bathrobes, hairdryer, iron and board. Garden Rooms have 1 king-size bed or 2 queen-size beds and garden view, sleeping maximum 4 adults.

Partial Ocean View Rooms and Ocean View Rooms offer a partial angled ocean view from the lanai with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Deluxe Ocean View Rooms offer a beautiful Pacific ocean view from a furnished lanai. There's a spacious marble bathroom with separate shower and bathtub, and 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Ocean Front Room and a spectacular view of the ocean and 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Fairmont Gold privileges available on some rooms, such as private check in, private lounge exclusive, healthy continental breakfast in lounge served between 6:30am-10:30am, afternoon tea, afternoon canapés and honour bar service, complimentary mineral water, soft drinks, coffee, espresso drinks and selections of teas, and computer access in lounge with high speed internet.

Executive Suite Garden View has a private bedroom, closed off from the living room, with 2 spacious closets. There's 1 king-size bed, sleeping maximum 2 adults. 

Executive Suite Ocean View offers views of the ocean from the lanai, with 1 king-size bed or 2 queen-size beds, and 1 queen-size sofabed, sleeping maximum 5 adults.

Ocean Front Suites offer spectacular panoramic views of the Pacific Ocean from the bedroom, living room and both private lanais. There's a parlor separated from the private bedroom by classic French doors, a separate powder room, and the bedroom includes a full master bathroom. There's 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

The Orchid Court (buffet breakfast), Hale Kai Restaurant (poolside lunches and dinners), Brown’s Beach House (fine dining, open for dinner), Orchid Court Grill (authentic Japanese delicacies, open for dinner Thu–Mon), Binchotan Bar & Grill (Japanese fireside cuisine, opening soon), Kahakai Bar (beachfront drinks and appetisers), Brown’s Deli (breakfast and lunch items), Luana Lounge (bar, light meals and Hawaiian entertainment). Oceanfront swimming pool. 24-hour fitness centre. Spa Without Walls*. Golf courses* (adjacent to hotel). Tennis centre*. Keiki Aloha Kids' programme (5-12 years)*. Water sports*, including snorkelling, paddle boarding and boogie boards. Fishing*. Gift shops. Room service*. Laundry/dry-cleaning service*. Concierge service. Self-parking for 1 car included in resort fee. Valet parking $22 plus tax per night (payable locally, subject to change).

Resort fee from $35–$45 plus tax, per room per night, payable locally (subject to change)

Resort fee includes: - Unlimited basic internet access - Self-parking (one vehicle per room) - Shuttle transportation within the Mauna Lani Resort - 10% discount on published pricing for Hawaii Loa luau - 1-hour snorkel equipment rental (2 sets per room, per day) - Selected activities - 45-minute photo shoot in hotel's scenic grounds (subject to availability) - Local, domestic long distance and 1-800 access calls from guest rooms. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3286)
  • Very good (1233)
  • Average (399)
  • Poor (167)
  • Terrible (76)
Image of the Tripadvisor rating Wonderful visit!

Jan 26, 2020 bdadbff Birmingham, Alabama

We stayed here for the third time and this resort doesn’t disappoint. It’s very classy and off the beaten path; yet it’s close to a lot of great restaurants. The lagoons are great (if the wind cooperates) and is a short walk (exactly 1 mile) to the grocery store and a great açaí bowl/smoothie store. It’s a great resort for couples and for families.
Image of the Tripadvisor rating Fantastic Experience, gorgeous hotel

Jan 26, 2020 lauraz737 Tucson, Arizona

The Fairmont staff should be commended for saving my vacation. They provided superb customer service! We had been staying at the Mariott Ocean Club down the road and had a terrible experience, to the point where we decided to leave. When I called the fairmont and explained we needed a place to finish out our last day of vacation, the person I… Read more
The Fairmont staff should be commended for saving my vacation. They provided superb customer service! We had been staying at the Mariott Ocean Club down the road and had a terrible experience, to the point where we decided to leave. When I called the fairmont and explained we needed a place to finish out our last day of vacation, the person I spoke with on the phone was so incredibly helpful and had us into a beautiful room at the fairmont within an hour. The grounds are beautiful (bonus: turtles were on site!) There were plenty of pool side and beach chairs, and lots of shady options as well. Pool/beach side service was prompt and excellent. I wish I had time to visit the spa, it looked great- next time though! Read less
Image of the Tripadvisor rating Our new favorite

Jan 22, 2020 Ijetjoy

On previous trips we always stayed at the Hapuna prince (now Westin Hapuna) which was always wonderful. At the time of our visit the Hapuna had many complaints over construction noise. We decided to try the Fairmont, I am so happy we did! I loved the Hapuna and honestly I always thought the Fairmont beach looked too small from online photos. … Read more
On previous trips we always stayed at the Hapuna prince (now Westin Hapuna) which was always wonderful. At the time of our visit the Hapuna had many complaints over construction noise. We decided to try the Fairmont, I am so happy we did! I loved the Hapuna and honestly I always thought the Fairmont beach looked too small from online photos. The Fairmont swimming beach is smaller, but Wow! Hapuna can not compare. On our first trip to the Orchid we swam with sea turtles, tons of tropical fish and that's without a snorkel. Rent snorkel equiptment and it gets even better. My kids were amazed while standing waist deep and having a sea turtle swim by. We never saw anything at Hapuna even while snorkeling. The beach is calm, no big waves like at Hapuna, Just watch out for sea urchins. The food is wonderful, grounds are gorgeous, and the service was wonderful. We had no issues self parking but it is a walk. We stayed facing the golf course and I personally prefer it to the other side. The pool is gorgeous and the biggest I have ever seen. If you are like me trying to choose between the Fairmont and Hapuna, the main differences are the beach and the distance from the airport. For us the Fairmont wins hands down and we can not wait to return. Read less
Image of the Tripadvisor rating Excellent food and view

Jan 20, 2020 Kaptx Dallas, Texas

A great outside restaurant with a great ocean side view. Very good food and Wine/drinks. Five of us had the fried rice, pot stickers, the flat bread with chicken among others. All were great. Service was excellent.
Image of the Tripadvisor rating Returning guest

Jan 20, 2020 lisadO4287CH Orange County, California

I've stayed at the Orchid several times before. This time we stayed a private residence right outside the Fairmont property. We went there everyday of our week long stay to eat and drink. I must admit, I was a little disappointed. This place seems to be slipping. The food was good, but not spectacular as in the past. We also visited the spa, which… Read more
I've stayed at the Orchid several times before. This time we stayed a private residence right outside the Fairmont property. We went there everyday of our week long stay to eat and drink. I must admit, I was a little disappointed. This place seems to be slipping. The food was good, but not spectacular as in the past. We also visited the spa, which was nice, but again not spectacular - not very private and kind of dark locker rooms. The spa is need of an update. Also the luau was disappointing. Again, we went several years ago and thought it was spectacular. Just not what it used to be. Read less