Fairmont Orchid

Big Island, Hawaii

The hotel

Occupying 32 acres of prime beachfront, guest rooms at the Fairmont Orchid are impeccably furnished with spectacular views of the ocean or nearby mountains — and your own private lanai on which to enjoy the surrounds to the full. Relax on the deck by the oceanfront swimming pool and visit the award-winning Spa Without Walls, with eight private outdoor waterfall huts and six more ocean-side. Luxurious treatments include the signature Big Island Vanilla Exfoliation or the Awa Earth & Fire Treatment utilising specially-blended Hawaiian herbs. Whilst you succumb to bliss, the children can play to their hearts content at the kids’ club, participating in a range of organised games and making new friends along the way! The Orchid Court serves the best breakfast on the island and don’t worry about missing it, late risers are catered for as well as the dawn patrol! For family dining, look no further than the Hale Kai Restaurant, located on the beach with a casual atmosphere and billion-dollar views. For fine dining, the award-winning Brown’s Beach House is a real treat with resident soloists providing live entertainment throughout the evening. Another unmissable treat is the Gathering of the Kings, an incredible show blending traditional and modern forms of dance with a sumptuous feast to match!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Kids Club
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Golf

Where is it

On the Kohala Coast of the Big Island of Hawaii, overlooking a sugar-white sandy lagoon and surrounded by mountains.

Hotel information

540 rooms and suites. All with air-conditioning, balcony, flat-screen TV with pay-per-view movies, telephone, high-speed Internet access*, tea/coffee-making facilities, fridge, safe, bathrobes, hairdryer, iron and board. Garden Rooms have 1 king-size bed or 2 queen-size beds and garden view, sleeping maximum 4 adults.

Partial Ocean View Rooms and Ocean View Rooms offer a partial angled ocean view from the lanai with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Deluxe Ocean View Rooms offer a beautiful Pacific ocean view from a furnished lanai. There's a spacious marble bathroom with separate shower and bathtub, and 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Ocean Front Room and a spectacular view of the ocean and 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

Fairmont Gold privileges available on some rooms, such as private check in, private lounge exclusive, healthy continental breakfast in lounge served between 6:30am-10:30am, afternoon tea, afternoon canapés and honour bar service, complimentary mineral water, soft drinks, coffee, espresso drinks and selections of teas, and computer access in lounge with high speed internet.

Executive Suite Garden View has a private bedroom, closed off from the living room, with 2 spacious closets. There's 1 king-size bed, sleeping maximum 2 adults. 

Executive Suite Ocean View offers views of the ocean from the lanai, with 1 king-size bed or 2 queen-size beds, and 1 queen-size sofabed, sleeping maximum 5 adults.

Ocean Front Suites offer spectacular panoramic views of the Pacific Ocean from the bedroom, living room and both private lanais. There's a parlor separated from the private bedroom by classic French doors, a separate powder room, and the bedroom includes a full master bathroom. There's 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults.

The Orchid Court (buffet breakfast), Hale Kai Restaurant (poolside lunches and dinners), Brown’s Beach House (fine dining, open for dinner), Orchid Court Grill (authentic Japanese delicacies, open for dinner Thu–Mon), Binchotan Bar & Grill (Japanese fireside cuisine, opening soon), Kahakai Bar (beachfront drinks and appetisers), Brown’s Deli (breakfast and lunch items), Luana Lounge (bar, light meals and Hawaiian entertainment). Oceanfront swimming pool. 24-hour fitness centre. Spa Without Walls*. Golf courses* (adjacent to hotel). Tennis centre*. Keiki Aloha Kids' programme (5-12 years)*. Water sports*, including snorkelling, paddle boarding and boogie boards. Fishing*. Gift shops. Room service*. Laundry/dry-cleaning service*. Concierge service. Self-parking for 1 car included in resort fee. Valet parking $22 plus tax per night (payable locally, subject to change).

Resort fee from $35–$45 plus tax, per room per night, payable locally (subject to change)

Resort fee includes: - Unlimited basic internet access - Self-parking (one vehicle per room) - Shuttle transportation within the Mauna Lani Resort - 10% discount on published pricing for Hawaii Loa luau - 1-hour snorkel equipment rental (2 sets per room, per day) - Selected activities - 45-minute photo shoot in hotel's scenic grounds (subject to availability) - Local, domestic long distance and 1-800 access calls from guest rooms. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3318)
  • Very good (1245)
  • Average (405)
  • Poor (168)
  • Terrible (81)
Image of the Tripadvisor rating AMAZING PROPERTY! STAFF WITH COLD SERVICE!

Jan 10, 2021 joaquin_robles Guadalajara, Mexico

I stayed here for a week and since the start of the vacation we had problems... We booked via Virtuoso and we were expecting to be the services as good as most of the hotels we have stayed in! I have to say that the property is a dream come true! But the lack of good services makes you feel like you are staying in heaven and being treated as if… Read more
I stayed here for a week and since the start of the vacation we had problems... We booked via Virtuoso and we were expecting to be the services as good as most of the hotels we have stayed in! I have to say that the property is a dream come true! But the lack of good services makes you feel like you are staying in heaven and being treated as if you paid for a 3 star hotel. The receptionist didnt have or rooms ready and told us that we couldnt have an upgrade because there were no rooms available, eventhough we paid for it and the hotel was at 30% of occupancy. When we arrived to the room we had problems with the shower water and with the door handle... after begging three times, they came to fix it. At the pool, you had to pay for sun shades!!!! Its the first time I stay at a five star hotel, which I payed more than 850 usd per night, where you have to pay for sun shades!! My father has skin cancer and we didnt have any other option than to pay 60USD a day for a sun shade to keep him safe from the sun. I am extremely dissapointed with the service. One night, the fire alarm started ringing and we had to be evacuated from the property NONE OF THE STAFF KNEW WHAT WAS HAPPENING! No one told us what to do o or where to go... Last time I went to Hawaii I stayed at the four seasons, and I can tell that what you pay is reflected in the service! I hope Fairmont takes this review to change this and gets better. Read less
Image of the Tripadvisor rating Beautiful and safe stay

Jan 2, 2021 jojo711lp danville, california

We were nervous about traveling to the big island and staying at a hotel during a pandemic. But fairmont orchid really made sure we were all safe while enjoying our stay. Lounge stairs by the pool were spaced out, hotel is running at 30 percent occupancy so guests can enjoy a peaceful and calm stay without large crowds. It was a beautiful time… Read more
We were nervous about traveling to the big island and staying at a hotel during a pandemic. But fairmont orchid really made sure we were all safe while enjoying our stay. Lounge stairs by the pool were spaced out, hotel is running at 30 percent occupancy so guests can enjoy a peaceful and calm stay without large crowds. It was a beautiful time and we hope and wish all the staff at Fairmont Orchid a safe new year and hope they can continue to welcome guests. Read less
Image of the Tripadvisor rating A special place...

Dec 30, 2020 Lanaistravelclub Honolulu, Hawaii, United States

Those visiting Hawaii The Fairmont Orchid hotel is a must on the Kohala coast. Family friendly and relaxing to see the least. Hawaii has so much to offer and these guys do it right from culture to Aloha. Please visit aunty Kaiulani and take her culture tour and lei making class. She is awesome!! You cant visit Hawaii and not get educated on the… Read more
Those visiting Hawaii The Fairmont Orchid hotel is a must on the Kohala coast. Family friendly and relaxing to see the least. Hawaii has so much to offer and these guys do it right from culture to Aloha. Please visit aunty Kaiulani and take her culture tour and lei making class. She is awesome!! You cant visit Hawaii and not get educated on the culture, so just do it. All covid guidelines are in place their and we felt very safe and comfortable. Now is a good time to visit as tourism is just starting to ramp up! Mahalo to the great bartender’s by the pool and the valet guys welcoming at the front and the whole staff for the Aloha. Mahalo Read less
Image of the Tripadvisor rating Destination Wedding

Dec 17, 2020 dcdrj2 Manalapan, New Jersey

After postponing twice my son and his now wife decided to go with a destination wedding so they can move on with their lives. The Fairmont Orchid is a beautiful property just 19 miles North of Kona airport. Beautiful facility with beautiful grounds. A little on the small side but spacious enough. Some facilities were very limited due to COVID and… Read more
After postponing twice my son and his now wife decided to go with a destination wedding so they can move on with their lives. The Fairmont Orchid is a beautiful property just 19 miles North of Kona airport. Beautiful facility with beautiful grounds. A little on the small side but spacious enough. Some facilities were very limited due to COVID and the property was nowhere near full. Pool area was very nice although if they were at near full capacity finding a spot that was somewhat shaded might be difficult. The beach are is nice but very rocky. I highly recommend water s,hoes if you don’t want your feet cut up. The cove is real,y nice as there are some breakers to calm the surf down. You can snorkel in the cove it’s not great but we did see a ray and I swam just above a big green sea turtle. Although COVID limited food and beverage services what was available was very good. Overall a very good stay. Read less
Image of the Tripadvisor rating Great option through Amex fhr

Aug 10, 2020 mikecX6917ST New York City, New York

There are some good rates if your book through amex as you can get breakfast included and a resort credit. We stayed here for a few nights as a less expensive option before checking into the four seasons for a wedding. The rooms are clean and the le labo toiletries are a great addition to the rooms. The breakfast buffet was very good with lots… Read more
There are some good rates if your book through amex as you can get breakfast included and a resort credit. We stayed here for a few nights as a less expensive option before checking into the four seasons for a wedding. The rooms are clean and the le labo toiletries are a great addition to the rooms. The breakfast buffet was very good with lots of fruit and good coffee. We also enjoyed the bar by the pool which had several Kona beers on tap. This is a great mid priced option on the big island. Read less