Fairmont Kea Lani

Maui, Hawaii

The hotel

For those wanting to indulge in sheer luxury and serenity, the Fairmont Kea Lani is ideal. Located in one of the most scenic places on earth, this superb resort offers a full range of amenities and activities, including a full-service spa. The Hawaiian cultural programme allows you to submerge into the history of the islands by offering educational activities such a lei making and ukelele lessons and also an exciting 1-hour adventure on an outrigger canoe (spaces fill quickly, so book in advance). As well as private access to Polo Beach, guests can enjoy the use of three swimming pools, including an adults-only pool and there's a 140-ft waterslide that's perfect for kids. Take in the spectacular sunsets and views of the islands from the open-air lobby bar, offering live entertainment from local musicians.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Honeymoon
  • Free Parking
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Games Room
  • Internet Access

Where is it

On pristine Polo Beach, on the sunny southwest shores of Maui. Guests may use the nearby Wailea Tennis Club and Wailea Golf Club with its three Championship 18-hole courses*.

Hotel information

450 suites and villas on 7 floors with 5 lifts. All with private balcony or lanai, air-conditioning, separate living room, 2 TVs , DVD player, WiFi*, telephone, tea/coffee maker, microwave, mini-fridge, safe, hairdryer, iron and board. Fairmont Suite with 1 king-size bed and pull-out sleeper sofa, sleeping maximum 4 people.

Fairmont Mountainside Suite offers views of of Kaleakala with 1 king-size bed or 2 double beds and a sleeper sofa, sleeping maximum 4 adults.

Fairmont Garden Suites overlook scenic tropical gardens with 1 king-size bed or 2 double beds and a sleeper sofa, sleeping maximum 4 adults.

Partial Ocean View Suites have a partial or angled view of the ocean from the outside of the suite with 1 king-size bed or 2 double beds and a sleeper sofa, sleeping maximum 4 adults.

Ocean View Suites have partial or angled view of the ocean from inside of the suite with 1 king-size bed or 2 double beds and a sleeper sofa, sleeping maximum 4 adults.

Deluxe Ocean View Suite offer a full view of the ocean with 1 king-size bed or 2 double beds and a sleeper sofa, sleeping maximum 4 adults.

Two Bedroom Ocean View Villas and Two Bedroom Ocean Front Villas have two storeys with two master bedrooms and a living room. There is a full kitchen, a private courtyard with a plunge pool and barbecue. This villa offers 2 king-size beds or 1 king-size and 2 double beds, there's also 1 queen-size sleeper sofa in the living area, sleeping maximum 4 adults.

Three Bedroom Ocean View Villas and Three Bedroom Ocean Front Villas have the same amenities but with 2 king-size beds, 2 queen-size beds and 1 queen-size sleeper sofa, sleeping maximum 6 adults.

Villa guests receive a reusable bag filled with fruit, drinks and snacks, complimentary valet parking and daily breakfast buffet at Kea Lani Restaurant (4 guests daily for a 2 bedroom, 6 guests daily for a 3 bedroom).

5 restaurants, including Kõ (plantation era inspired cuisine), Caffe Ciao Bakery + Market (Italian with Hawaiian flair), Kea Lani (open-air breakfast buffet and à la carte), Nick's Fishmarket, AMA Bar & Grill and Luana (cocktails and music). Swimming pool, 2 freeform lagoon pools connected by a 140-ft water slide, children's wading pool, 2 whirlpools and a swim-up bar. Spa*. 24-hour fitness centre and Fitness and Wellness Programme. Games room. Shops and boutiques. Water sports* including snorkelling, kayaking, sailing and windsurfing. Hawaii cultural activities (including outrigger canoe paddling, language classes, lei making, ukulele and hula lessons). Kids' club. Room service* and 24-hour in-suite dining*. Complimentary self-parking. Valet parking $27 plus tax per night (payable locally, subject to change).

Resort fee from $35–$50 plus tax, per room per night, payable locally (subject to change)

Resort fee includes: - Unlimited business internet access - Access to thousands of full-content, current-day newspapers and magazines with PressReader on smartphone, tablet or laptop - Access to 24-hour fitness centre and to daily Inspire Your Energy classes** - Self-parking for one vehicle - Shuttle service within the Wailea area with convenient access to nearby shopping, activities, dining and championship golf** - In-suite bottled water - Daily beach umbrella rental (1 per suite, 2 per villa; available on a first come first served basis) - 1-hour snorkel equipment rental (2 sets per suite, per day) - Sunscreen and after-sun lotion available at the Pool Pavilion - Cultural activities including the Hawaiian Canoe Experience (advanced reservations required), Hawaiian Culture Property Tour, Olelo Hawaii (Hawaiian Language) and authentic Hawaiian crafts** - Access to Keiki Lani Kids Club for children ages 5-12 years (advanced reservations required). Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival. **Inspire Your Energy fitness classes, Keiki Lani, cultural activities, shuttle service and snorkel rentals are subject to space availability.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

5 nights at all times.

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4182)
  • Very good (1005)
  • Average (338)
  • Poor (147)
  • Terrible (78)
Image of the Tripadvisor rating Great service at Fairmont Kea Lani!

Apr 8, 2021 amykater1

Our family just spent five nights at the Fairmont Kea Lani in Maui and had an amazing time. The staff was fantastic and so helpful. Kudos specifically to Front desk Rachel and Tara and all the shuttle drivers! Our house keeper (room 481) was also super great! Thank you very much to all the staff for making the stay so wonderful!
Image of the Tripadvisor rating Highly recommend

Apr 8, 2021 Marianne W Saint Louis, Missouri

We stayed in the 2 bedroom villas. I highly recommend if you are here with you family for several days. The accommodations are perfect and you have a full kitchen and washer/dryer. The hotel supplies you with water, dish soap and detergent everyday. It’s perfect if you want to grab an easy lunch or pack a picnic for your adventures. The villas… Read more
We stayed in the 2 bedroom villas. I highly recommend if you are here with you family for several days. The accommodations are perfect and you have a full kitchen and washer/dryer. The hotel supplies you with water, dish soap and detergent everyday. It’s perfect if you want to grab an easy lunch or pack a picnic for your adventures. The villas were nice to escape the wind on windy days. We have 3 children and it was perfect. I highly recommend booking Nicks for dinner especially for your first night- it’s easy, on site and delicious. Read less
Image of the Tripadvisor rating Too family friendly

Apr 7, 2021 Heather W Portland, Or

The hotel would be an ideal location if you are the sort of parent that is comfortable letting your children run around unattended without consideration for those around you. Hotel was crowded and understaffed. Finding a spot by the pool was difficult as families would send poor mom to lay down towels at 6:30am to reserve a place to sit. The… Read more
The hotel would be an ideal location if you are the sort of parent that is comfortable letting your children run around unattended without consideration for those around you. Hotel was crowded and understaffed. Finding a spot by the pool was difficult as families would send poor mom to lay down towels at 6:30am to reserve a place to sit. The beach in front of the pool was littered with pizza crusts and plastic cups from the day prior. Pricing was comparable to the Ritz in Kapalua, where we had stayed earlier in the week and should have remained. Read less
Image of the Tripadvisor rating Big on talk, short on value

Apr 5, 2021 Scott V Pennington, New Jersey

We stayed at the Fairmont Kea Lani the first week of April for our first trip to Maui. Having been to the Big Island and Oahu previously we expected similar accommodations albeit at slightly higher prices. It seems we were only partly right. While the Kea Lani looks great on the surface it’s obvious that the property is aging, and no longer… Read more
We stayed at the Fairmont Kea Lani the first week of April for our first trip to Maui. Having been to the Big Island and Oahu previously we expected similar accommodations albeit at slightly higher prices. It seems we were only partly right. While the Kea Lani looks great on the surface it’s obvious that the property is aging, and no longer reaches the level of a five star resort. Although it’s large, it concentrates its guests in central areas, making it seem much smaller than it is, a potential issue during covid. On a positive note, the rooms are relatively quiet, but the bathrooms are worn and in need of a refresh. Ours was seemingly infested with ants. Value is the heart of the problem. Those with disposable income are willing to part with it if they feel the expenditure is worth it. However, here we felt it was clearly not. $18 for 1 drink by the pool is a bit ostentatious, even for Hawaii. $45 per person for a breakfast buffet that you have to wait 40 minutes in line for is unacceptable, no matter where you’re vacationing. Want to rent a kayak? - $80; a shaded hut by the pool? - starts at $200; valet service? $46 per day. And these costs are all in addition to a $45 per day resort charge. Not to mention the on-site restaurant Ko - which will happily serve you adequate fare at prices that would make seasoned New York restauranteurs blush. We’ve traveled all over the world and stayed at some great resorts no doubt. However, none of them imparted quite the same feeling of existing to efficiently and quickly separate vacationers from their wallets as the Fairmont Kea Lani does. Your mileage may vary. Read less
Image of the Tripadvisor rating First time and our last at this property unless management steps up their game.

Apr 5, 2021 Gingi2013

Let me start with the positive. Beautiful property and staff that try to please. Concierge was very helpful ahead of our arrival and made arrangements for every night of our stay. However, the pool chair situation is nothing short of the Lord of the Flies. This has to be addressed by the management at a resort of this caliber. We were so excited… Read more
Let me start with the positive. Beautiful property and staff that try to please. Concierge was very helpful ahead of our arrival and made arrangements for every night of our stay. However, the pool chair situation is nothing short of the Lord of the Flies. This has to be addressed by the management at a resort of this caliber. We were so excited to walk down to the pool with our children on the first day of our stay. We had early breakfast in our suite, got ready and were down there by 9 AM. We were shocked to find out from the attendant that there were no chairs available. Nada. You would think that there would be people occupying them but no, most of the chairs had some kind of personal belongings on them and were unattended for hours. We were told by the pool attendant that people come super early, way before the staff even get there, and put some things on the chairs to “claim” them for the rest of the day. I am not sure what your idea of a vacation is, but getting up at 5:30 AM to reserve chairs that you will not even be using for hours is absolutely unacceptable, especially at these prices. We were told that this is because of COVID-19 and that they cannot put out that many chairs. What happens is, most of the chairs are unattended by people so the rest of guests who did not get chairs are just left swarming around the pool on top of each other. The place is absolutely packed! In fact, this has resulted in quite the opposite effect in that it has created a rather COVID-19 unsafe situation. This has also resulted in guests being hostile towards one another with pool chair wars going on. My 10-year-old daughter lifted her floaty from her chair for one second and some woman immediately tried to “claim” her chair from her. Unbelievable! Something has to be figured out because we took a look around at neighboring Four Seasons and they have figured out the pool chair reservation system very well. Same goes for the Andaz, which is beautiful and very well organized. We were told by one of the pool attendants that the hotel actually has a policy of people not being allowed to reserve chairs for more than one hour and that they are supposed to take personal belongings off once the chair has been unoccupied for one hour, but nobody is enforcing those rules. We saw chairs with personal belongings just sitting there from 9 AM till 2 PM and nobody showing up. They need to institute some kind of a reservation system because this is ruining our vacation. Until this is figured out, we would not even think about going back here. If you’re trying to make a decision, I hope this is helpful. Please consider Four seasons or the Andaz. But not here. Unless you’re OK waking up at 5:30 to claim a pool chair. To me this is outrageous especially at these prices. This is clearly a management problem. I hope they listen. I know other guests tried to send this feedback to the general manager during their stay and never heard back. This is so disappointing. We’re actually still here and will be here for the next few days and will likely just figure out some beaches to go to. What a waste of money. Read less