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Something of a state treasure, Outrigger Ka'anapali Beach Resort truly captures the spirit of Hawaii, teaching guests the true meaning of ‘Aloha’. Warm and extremely welcoming, you’ll feel like one of the family as soon as you arrive. Premium rooms have recently been refurbished and offer modern retreats with Hawaiian touches, as well as a furnished balcony from which to admire stunning ocean, courtyard or garden views. The courtyard is something of a sanctuary, shaded by Kukui Nut Trees, ever blooming Plumerias and 6-storey palm trees. Kids and adults alike will love the whale-shaped swimming pool as well as taking part in daily cultural classes that are on offer. Engage in Lauhala weaving, Ukulele lessons or Hula lessons before soaking up the evening entertainment at the new beachfront restaurant Huihui - with a tasty tropical cocktail in hand.
Amenities
Bar
Evening Entertainment
Internet Access
Laundry Service
Restaurant
Safety Deposit Box
Swimming Pool
Beachfront location
Where is it
Located oceanfront on Maui’s world-famous Kā‘anapali Beach, a quarter-mile from Whalers Village and 3 miles from historic Lahaina.
Hotel information
432 rooms across 4 six-storey wings. All with with private balcony, air-conditioning ceiling fan, HDTV, mini fridge, complimentary WiFi access, tea/coffee-making facilities, safe, hairdryer, iron and ironing board.
Premium Garden View Rooms are located in the Papaku South Wing, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 people.
Please note: To ensure you select a recently renovated room, choose a 'Premium' room type
Premium Courtyard View Rooms are located in the Papaku and Kauhale wings, and offer views of the hotel grounds, with either 2 queen-size beds or 1 king-size bed, sleeping maximum 4 adults.
Premium Partial Ocean View Rooms are located in the Papaku and Kauhale wings, with limited views of the Pacific Ocean, and either 2 queen-size beds or 1 king-size bed, sleeping maximum 4 adults.
Premium Ocean View Rooms offer views of the Pacific Ocean, with either 2 queen-size beds or 1 king-size bed, sleeping maximum 4 adults.
Premium Oceanfront Rooms are located in the Papaku wing, directly facing the ocean, with either 2 queen-size beds or 1 king-size bed, sleeping maximum 4 adults.
Traditional Ocean Front Rooms are located in the Aouli wing with views of the Pacific Ocean, and either 2 queen-size beds or 1 king-size bed, sleeping maximum 4 adults.
Self-parking $20 plus tax per night. Valet parking $26 plus tax per night (both payable locally, subject to change).
Huihui (all-day beachfront restaurant offering Hawaiian cuisine, open for breakfast, lunch and dinner, with daily happy hour and nightly entertainment). Welowelo (poolside grill for casual daytime dining). Hele On (coffee, espresso drinks and on-the-go snacks).
Daily complimentary Hawaiian activities.
Whale shaped swimming pool. Non-motorised water sports* including stand up paddle boarding, snorkelling, and body boarding. Private cabanas*. Cultural Hawaiian activities and demonstrations such as Lauhala weaving, Ukulele lessons, Hula lessons or Hawaiian language lessons. Informative garden walks.
Complimentary WiFi. 24-hour front desk. Laundry/dry-cleaning service*.
This hotel has a resort fee of $35 plus tax per room, per day (payable locally, subject to change)
Resort fee includes: Daily cultural activities, examples including lei making, hula dancing, ʻōlelo Hawaiian language lesson, mele ukulele and song class, mo‘olelo Hawaiian storytelling and more - One souvenir beach bag per room - 2 reusable water bottles - Farewell kukui nut lei, for first stay - Complimentary use of Kā‘anapali Trolley - Wi-Fi, maximum 4 devices per room - Local and international phone calls up to 60 minutes daily - In-room coffee and tea, replenished daily - Access to outdoor pool - Use of beach towels - Reef-friendly sunscreen available at the pool - Discounts for island attractions
Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page
*Denotes local charge.
Please note: children 17 years and under stay complimentary in rooms when using existing beds, children 5 years and under stay and eat free when accompanied by an adult.
Please note: upon arrival, guests will be required to provide a valid credit card or $150 nightly deposit to secure any incidental charges.
Based on 9021 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (5196)
Very good (2305)
Average (810)
Poor (408)
Terrible (302)
Fantastic stay
Dec 9, 2023Laura M
Having read some of the more recent reviews I was hesitant about my stay however from the moment I arrived I instantly relaxed. I stayed at two Outrigger properties on my trip (the other on Oahu) and KB was by far the superior of the two. My room had recently been renovated and was well thought out - even with a bedside USB-c! The staff were…
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Having read some of the more recent reviews I was hesitant about my stay however from the moment I arrived I instantly relaxed. I stayed at two Outrigger properties on my trip (the other on Oahu) and KB was by far the superior of the two. My room had recently been renovated and was well thought out - even with a bedside USB-c! The staff were friendly and helpful and the whole vibe was relaxed and Hawaiian. The area has been through a rough time (the journey from the airport was quite poignant) that will take time to recover but to start visitors need to start to go back too to help economically. Be sensitive and support Maui based initiatives. The leaving Lei ceremony was fantastic!
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Rates have gone up up and away
Nov 12, 2023weatfoodOregon
Ka anapali beach hotel as we've known it for years is gone.... We've spent many a anniversary here. This was our 28th anniversary.
Now that outrigger owns it, prices have gone up, and now charge $35 a day resort fee on top of the already high rates.
Corporate greed on full display here.
Hawaii Hospitality A+
Nov 6, 2023kims936Wisconsin
When we arrived, the friendly faces and aloha greetings were appreciated after a long day of travel.
Our room was ready, very clean, quiet and comfortable with a larger bath than most hotels.
The ocean view was beautiful and appreciated all day long. The property location was great for a short walk to Whalers Village for food or shopping.
The…
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When we arrived, the friendly faces and aloha greetings were appreciated after a long day of travel.
Our room was ready, very clean, quiet and comfortable with a larger bath than most hotels.
The ocean view was beautiful and appreciated all day long. The property location was great for a short walk to Whalers Village for food or shopping.
The lei kukui song and small ceremony by the cultural center was a nice finishing touch.
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Bye bye to your money! DO NOT BOOK
Nov 1, 2023Agata R
Booked and paid full in April. Planned stay was to happen in October. Cancelled due to Maui fires in August. Until 1st November no refund and no interest in communicating with customers. No response to emails. Phone calls to Outrigger are dismissed by advising me to call the front desk of the hotel. Several calls to the front desk and still no…
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Booked and paid full in April. Planned stay was to happen in October. Cancelled due to Maui fires in August. Until 1st November no refund and no interest in communicating with customers. No response to emails. Phone calls to Outrigger are dismissed by advising me to call the front desk of the hotel. Several calls to the front desk and still no refund. The last call a male receptionist was honest enough to tell me accounting staff is not working so they do not know when or if I would get my money back. Horrendous!!!
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Horrible and Possibly Racist Experience At This Hotel. TL:DR Reservation Cancelled Without Notice and No Apology/Refund
Sep 17, 2023927xuelNew York City, New York
I don't get why people gave this hotel such a high rating...maybe we were treated differently because we look different? (We are Southeast Asians).
Anyways, we had a terrible experience at this hotel. We tried checking in on 9/3, but were told that our reservation was cancelled. There was no advanced notice at all, in fact, we called the hotel 2…
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I don't get why people gave this hotel such a high rating...maybe we were treated differently because we look different? (We are Southeast Asians).
Anyways, we had a terrible experience at this hotel. We tried checking in on 9/3, but were told that our reservation was cancelled. There was no advanced notice at all, in fact, we called the hotel 2 weeks before to confirm the reservation will still be honored despite the Maui wild fire. We got a very firm confirmation from their staff that it WILL be.
This would all have been OK, since we understand the Maui fire was disruptive to lots of people's lives, and one of the motivations of keeping our trip plan was to support Maui's local business. HOWEVER, the front desk was not apologetic about LYING to us at all! She kept asking which number we called to check on the reservation, how come we didn't know the reservation was cancelled and she even made fun of us by asking "Where did you come from? You didn't know about the fire? hahaha", as if we are from Mars and the fire was a funny thing.
As if that's not enough, the front desk staff (three young ladies), tried to put us in an overpriced hotel across the island. After I expressed anger toward their unapologetic attitude, the staff gave us a very brief and fake apology, and started making phone calls to local hotels. The hotel she recommended to us quoted us a price that's at least $50 over what we'd get online. Additionally, the staff said "well, they might be expensive because you are booking last minute". Yes, if we were told our reservation was cancelled 2 weeks ago, when we called to check in, OF COURSE we'd get a better price. Not surprisingly, this unapologetic and rude group of staff refused to reimburse us for any difference between the hotel price.
9/3 was the start of our Hawaii vacation, and now that our vacation has ended, I can say for sure that most Hawaiians are nice, BUT NOT this hotel's staff. This experience was, in fact, the most INSULTING I've ever had anywhere in the world. I still remember those three front desk ladies' disgusting faces and one of their names is Ke'ena.
Oh and you know what? The hotel claimed that they have refunded us the fee, but till this day (over 2 weeks later), we have not received any refund on our credit card. We are disputing the charges and will seek legal recovery of any economic and emotional losses we experienced.
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Your holiday may be affected by travel restrictions or cancellations
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9646.
With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.
Rest assured; we will notify you as soon as we know if your holiday has been affected by email.
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.
We understand that you may wish to change your holiday plans and we appreciate the need for flexibility.
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Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.
Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.
To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.
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Fantastic stay
