Legacy Vacation Resorts Orlando

We purchased Unit 419 in The Oaks 33 years ago. "The ones across the street and waay in the back" as reviewers warn to avoid those. Although, crossing the street could be a bad feature for some people. We have not seen the place in 11 years. After reading these reviews, I was petrified of what I would find here, especially the cleanliness of our room. We are using one portion of the unit, so that we may have another week to use. One advantage of the lock-off room is, owners can get two weeks a year for the price of one. Are the rooms built well for this? No, the design is poor as yes you can hear your neighbors. Probably not my first choice if I wasn't an owner or wasn't aware of that flaw. But as an owner it's a good feature. The room is updated, extremely clean with a new toaster, coffeemaker. Even the mattresses looked new. No dust. I was very relieved. Not sure about all the rooms, but this unit is in good shape. At least the B part. Haven't seen the A part. Happy to see my maintenance fees have been used for some improvements. Thank you workers! Owning a timeshare has its headaches, but since we are pretty much ,"stuck" with it, we make the best of it and have enjoyed 33 years of vacations with our children and with our family. Hope this resort continues to make improvements! Read less

We stayed in apartment 649A/B which is a large 2 bedroom apartment, with our daughter and son-in-law for 10 days over Christmas and New Year. Although the apartment was large with a super king-sized bed and ensuite to the master bedroom, plus another bedroom with 2 double beds, a separate bathroom with shower over the enclosed bath, a lounge with a double sofa bed plus a small self-contained “den” with another sofa bed, our initial first impression was the dreadful smell of stale cigarette smoke, particularly in the bedrooms and “den” which were all carpeted. The odour wasn’t so strong in the main living and kitchen area but it was pretty dreadful considering we signed a disclaimer when we checked in which included, amongst other things that we would not smoke in the apartment! Our son, his partner and our grandson were in a separate 1 bedroom apartment in the next block to ours so we really didn’t want to risk being split up if we complained so we opened all the windows and left them open for the duration of our stay and within 5 or 6 days most of the odour had disappeared. The Legacy Vacation resort is very handy for all things Disney which was one of our reasons for choosing the accommodation. The kitchen was excellent with a full sized oven, large convection microwave, dishwasher, large fridge, washing machine and tumble dryer plus a selection of pots, pans, utensils etc. There was plenty of storage in the lounge and bedrooms and TVs in all the rooms too. The apartment was very clean internally with nice white bed linen and a good selection of bathroom towels plus pool towels. The public areas, gardens and the pools were all very well maintained and looked after. The area which I though really needed a good clean was the communal stairs area to our apartments which was very dirty and not swept. In fact on the ground directly outside our apartment door were 3 false nails which remained outside the door until I swept them up on day 4!! When we booked the accommodation we were not told by Virgin that because the resort is a “vacation club” and not a hotel there would be no maid service. While we are not messy people and we kept everything tidy, I was unimpressed by not having our bed linen changed for 10 nights, or the bathrooms properly cleaned, although we did wash all our towels at least once during our stay. I read towards the end of our stay in the information pack that we could request a clean/service/linen change for a fee of $37. To sum up, the accommodation was actually very nice and certainly suited our needs, it was the smell of cigarettes smoke and the lack of basic housekeeping I wasn’t pleased with. The staff we encountered were very nice, particularly the two guys who ran the pool bar during the evenings, they were both genuinely friendly and a credit to the resort. There are plenty of restaurants within an easy walking distance from the Legacy Resort and I would recommend the iHop just round the corner for breakfast. Read less