Sandman Hotel Vancouver City Centre

Vancouver, Canada

The hotel

Wonderfully located in the entertainment district of Vancouver, this is a comfortable, modern hotel offering a home-from-home base from which to explore the city. All attractions are within walking distance, including some great shops, bars and restaurants. After a busy day, it’s lovely to relax in the hotel’s atrium pool, or head to the fitness centre instead complete with Jacuzzi for reclining in. Sandman Hotel Vancouver City Centre is also home to the Shark Club Bar & Grill, one of the city’s hottest nightspots with big-screen TVs (30 of them at the last count!), a dance floor and an open-concept kitchen. A great place to kickback with a cocktail or a craft beer, feast on favourite dishes too, such as ribs and wings, whilst getting in the mood for a lively night out. Moxie’s Grill & Bar, also on-site, is another cool hang-out for dinner and cocktails.

Amenities

  • Bar
  • Swimming Pool
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the heart of the theatre district, close to Robson Street shopping and the city’s oldest neighbourhood, Gastown.

Hotel information

302 rooms on 14 floors in 2 towers. All of which are air-conditioned with satellite TV, telephone, WiFi access, mini-bar*, tea/coffee making facilities, safe, hairdryer and iron and board. Standard Rooms with 1 or 2 queen beds, sleeping maximum 4 adults or 2 adults and 2 children.

Moxie’s Grill & Bar (open for breakfast, lunch and dinner), Shark Club Bar & Grill. Indoor swimming pool. Fitness centre with Jacuzzi. Complimentary WiFi access. Laundry/dry cleaning service*. 24-hour reception. Car parking CA$21 per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (157)
  • Very good (559)
  • Average (494)
  • Poor (246)
  • Terrible (196)
Image of the Tripadvisor rating Blend of experience

Dec 29, 2020 afrozak396

We were there for this Christmas with my 12 month old daughter and my husband. It was really a very special visit because it was our anniversary too on the Christmas. Firstly, the room we checked had dust and stains in the bathroom. We requested for a room change and got into a different suite room.Everything was good but its that the heater on… Read more
We were there for this Christmas with my 12 month old daughter and my husband. It was really a very special visit because it was our anniversary too on the Christmas. Firstly, the room we checked had dust and stains in the bathroom. We requested for a room change and got into a different suite room.Everything was good but its that the heater on the other room didn't work at all. It was really cold on the other room which was really frustrating. But we just did not want to change it anymore because the other room's heater inside the suite was working good.Gentleman Paul was really nice and helpful with their fantastic customer service. Patricia and Mr Andrew was also very helpful during the stay. That being said, we had a really bad experience in the time of checkout. The lady Guest Service Agent working in the afternoon on the 26th was not the polite person nor even with good gestures literally nothing. She handed the receipt in a very unprofessional manner. Did not even ask about our stay or anything. My husband asked for the lucky stamp card and she immediately refused which was not right. We had to confirm with the reservation supervisor later and got to know that we are eligible for that. Experiencing her embarrassing behavior we just left. Read less
Image of the Tripadvisor rating Great happy clean welcoming workers

Dec 1, 2020 Louis W

From the moment I walked in the door the young Landy behind the disk has done nothing but go beyond her duties to help me settle back into the way of life! The hotel staff have all be very helpful to my stay
Image of the Tripadvisor rating Amazing services

Nov 26, 2020 G3843SRchristianb

As soon as we get there, we are welcome by an amazing personal. They are happy to serve us and really kind. If you have the chance to talk with Paul at the reception, he will give you the best service you can ask, he always listen to you and your needs, always there to help. The room was perfect, clean, nice view of Downtown and the BC place. I… Read more
As soon as we get there, we are welcome by an amazing personal. They are happy to serve us and really kind. If you have the chance to talk with Paul at the reception, he will give you the best service you can ask, he always listen to you and your needs, always there to help. The room was perfect, clean, nice view of Downtown and the BC place. I strongly recommand to book at this hotel. Well done Sandman hotel! Read less
Image of the Tripadvisor rating Review for Sanaz ❤️🌺

Oct 6, 2020 charanpreetkaur11111

I spent my quarantine days in the sandman hotel city centre where I had a great experience only because of Sanaz, really she is the best guest manager I have ever seen because during my quarantine days , I faced some medical issues(mentally) she helped me there as a kinda family member. Only because of her I would love to visit sandman hotel city… Read more
I spent my quarantine days in the sandman hotel city centre where I had a great experience only because of Sanaz, really she is the best guest manager I have ever seen because during my quarantine days , I faced some medical issues(mentally) she helped me there as a kinda family member. Only because of her I would love to visit sandman hotel city centre again ❤️ Read less
Image of the Tripadvisor rating EXCELLENT!! Everything and Every where you'd want and want to be

Sep 24, 2020 StefanY1995 Seoul, South Korea

I had a wonderful stay here for three nights, the service was great from the start to finish. Arrived pretty late that night and I was exhausted, big thumbs up to Alex the guest service manager who checked me in and went above and beyond in his service gave me an upgraded room on the 19th floor! I wish it wasn't so smoky out otherwise I'd have a… Read more
I had a wonderful stay here for three nights, the service was great from the start to finish. Arrived pretty late that night and I was exhausted, big thumbs up to Alex the guest service manager who checked me in and went above and beyond in his service gave me an upgraded room on the 19th floor! I wish it wasn't so smoky out otherwise I'd have a gorgeous mountain views. The room was very clean, large and newly renovated and the bed wwas EXCELLENT!! Probably the best sleeps I've ever had in a hotel room. The CHOP restaurant in the lobby area served excellent steak and another night, delicious jambalaya from the shark club. The front desk staffs in the hotel are SO well trained, I made some odd requests and they were great at responding and happy to accommodate every time. Couldn't ask for more, and i will definitely stay here again! Read less