Sandman Hotel Vancouver City Centre

Vancouver, Canada

The hotel

Wonderfully located in the entertainment district of Vancouver, this is a comfortable, modern hotel offering a home-from-home base from which to explore the city. All attractions are within walking distance, including some great shops, bars and restaurants. After a busy day, it’s lovely to relax in the hotel’s atrium pool, or head to the fitness centre instead complete with Jacuzzi for reclining in. Sandman Hotel Vancouver City Centre is also home to the Shark Club Bar & Grill, one of the city’s hottest nightspots with big-screen TVs (30 of them at the last count!), a dance floor and an open-concept kitchen. A great place to kickback with a cocktail or a craft beer, feast on favourite dishes too, such as ribs and wings, whilst getting in the mood for a lively night out. Moxie’s Grill & Bar, also on-site, is another cool hang-out for dinner and cocktails.

Amenities

  • Bar
  • Swimming Pool
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the heart of the theatre district, close to Robson Street shopping and the city’s oldest neighbourhood, Gastown.

Hotel information

302 rooms on 14 floors in 2 towers. All of which are air-conditioned with satellite TV, telephone, WiFi access, mini-bar*, tea/coffee making facilities, safe, hairdryer and iron and board. Standard Rooms with 1 or 2 queen beds, sleeping maximum 4 adults or 2 adults and 2 children.

  • Special Offer: book by 31 Jan '20 and receive up to 20% off the accommodation cost for travel between 6 May–24 Jul '20 and 1 Sep–15 Oct '20. 

    Please note: this offer is subject to availability at the time of booking and may be withdrawn at any time. Some blackout dates will apply. Discount has been calculated into price shown. 

Moxie’s Grill & Bar (open for breakfast, lunch and dinner), Shark Club Bar & Grill. Indoor swimming pool. Fitness centre with Jacuzzi. Complimentary WiFi access. Laundry/dry cleaning service*. 24-hour reception. Car parking CA$21 per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (151)
  • Very good (553)
  • Average (490)
  • Poor (242)
  • Terrible (190)
Image of the Tripadvisor rating POOR EVERYTHING

Nov 11, 2019 SpeedyStevenumber1 Kingston, Canada

Everything was fine when we checked in. At first blush the room looked fine. However we were there for 2 nights and found loots wrong. The hot and cold water lines were backward from normal. The vanity was in poor shape and we could see a pipe sticking out of the side. The desk was old and the drawer kept sliding open. The toilet handel had… Read more
Everything was fine when we checked in. At first blush the room looked fine. However we were there for 2 nights and found loots wrong. The hot and cold water lines were backward from normal. The vanity was in poor shape and we could see a pipe sticking out of the side. The desk was old and the drawer kept sliding open. The toilet handel had to be held down to get enough water to flush properly. We were on the top floor and while in bed we could hear pigeons outside clearly on the roof as we could not see them. But the worst was that we could hear them in the bathroom which that they were in the roof space. Our advice is to find another place. Read less
Image of the Tripadvisor rating Needs updating and a deep clean

Nov 10, 2019 Elmotto1 Fort Langley, Canada

I stayed here on business and I was disappointed. The first room I was given was outdated and dirty (see photos) The staff were helpful and moved my room but it wasn't great and it smelled damp and stuffy. I arranged to stay in the parking lot after check out but I got a parking ticket - they did refund it but it was all very stressful. The best… Read more
I stayed here on business and I was disappointed. The first room I was given was outdated and dirty (see photos) The staff were helpful and moved my room but it wasn't great and it smelled damp and stuffy. I arranged to stay in the parking lot after check out but I got a parking ticket - they did refund it but it was all very stressful. The best thing about this hotel is the staff. There are very outdated rooms and it needs a very deep clean. Read less
Image of the Tripadvisor rating Two night stay

Nov 3, 2019 Andrew J Vancouver Island, Canada

Stayed two nights at this property and found it to be clean and the beds comfy, the booking in was dealt with promptly, the wash area is very small the room we had, but if it's just overnight or just two nights not a problem. The only thing was there's no TV guide for the TV and remote most places have a guide, but the Sandman doesn't sadly, so… Read more
Stayed two nights at this property and found it to be clean and the beds comfy, the booking in was dealt with promptly, the wash area is very small the room we had, but if it's just overnight or just two nights not a problem. The only thing was there's no TV guide for the TV and remote most places have a guide, but the Sandman doesn't sadly, so you have to trawl thought the channels to find something you might like, not a big deal but surprising that it's something that's not available! other wise a pleasant stay! Read less
Image of the Tripadvisor rating Value for what you pay for...

Oct 27, 2019 flyboyaircan Ottawa, Canada

Good location as it is 15 minute at most walk from city centre skytrain and is on same street when you exit. It is older hotel and our room with a queen bed was quite small. Room was clean and bed was ok. Bathroom starting to show it's age but for what we paid we cannot complain. Two restaurants right there at hotel. Based on value and location I… Read more
Good location as it is 15 minute at most walk from city centre skytrain and is on same street when you exit. It is older hotel and our room with a queen bed was quite small. Room was clean and bed was ok. Bathroom starting to show it's age but for what we paid we cannot complain. Two restaurants right there at hotel. Based on value and location I would recommend. Check was quick and front desk people were nice. Read less
Image of the Tripadvisor rating Unhelpful personnel

Oct 27, 2019 Peter O

Very disappointed with service. Front desk personnel were unhelpful, unwilling to do a small step beyond their job instructions. My credit card got jammed at check-in while I was paying security deposit. I offered to pay the deposit with debit card, cash or to do credit card online payment. However, front desk personnel refused to accept any form… Read more
Very disappointed with service. Front desk personnel were unhelpful, unwilling to do a small step beyond their job instructions. My credit card got jammed at check-in while I was paying security deposit. I offered to pay the deposit with debit card, cash or to do credit card online payment. However, front desk personnel refused to accept any form of payment other than credit card via their desk POS device. I was refused to be checked in despite that my room was prepaid via Expedia and that I had multiple forms government IDs. Manager on duty, who could override that procedure, was away that night and could not be contacted!? To obtain emergency PIN re-set on my card I was forced to be on the phone for more than an hour, in the hotel lobby, repeatedly telling my private and personal information to my bank in presence of other travelers. Adding to disappointments: room lock card had to be reprogrammed making me to do another trip to the receptionist and desk lamp did not work in my room. I will never use this location again and advise other travelers not to. Read less