Sandman Hotel Vancouver City Centre

Vancouver, Canada

The hotel

Wonderfully located in the entertainment district of Vancouver, this is a comfortable, modern hotel offering a home-from-home base from which to explore the city. All attractions are within walking distance, including some great shops, bars and restaurants. After a busy day, it’s lovely to relax in the hotel’s atrium pool, or head to the fitness centre instead complete with Jacuzzi for reclining in. Sandman Hotel Vancouver City Centre is also home to the Shark Club Bar & Grill, one of the city’s hottest nightspots with big-screen TVs (30 of them at the last count!), a dance floor and an open-concept kitchen. A great place to kickback with a cocktail or a craft beer, feast on favourite dishes too, such as ribs and wings, whilst getting in the mood for a lively night out. Moxie’s Grill & Bar, also on-site, is another cool hang-out for dinner and cocktails.

Amenities

  • Bar
  • Swimming Pool
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the heart of the theatre district, close to Robson Street shopping and the city’s oldest neighbourhood, Gastown.

Hotel information

302 rooms on 14 floors in 2 towers. All of which are air-conditioned with satellite TV, telephone, WiFi access, mini-bar*, tea/coffee making facilities, safe, hairdryer and iron and board. Standard Rooms with 1 or 2 queen beds, sleeping maximum 4 adults or 2 adults and 2 children.

Moxie’s Grill & Bar (open for breakfast, lunch and dinner), Shark Club Bar & Grill. Indoor swimming pool. Fitness centre with Jacuzzi. Complimentary WiFi access. Laundry/dry cleaning service*. 24-hour reception. Car parking CA$21 per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (153)
  • Very good (559)
  • Average (492)
  • Poor (244)
  • Terrible (195)
Image of the Tripadvisor rating Not so much...

Jun 26, 2020 Backtothewestcoast

Not so much! Having major construction going on just out my side my window and next door is not a reason to discount a room in price! The room definitely was not properly cleaned! The smells in the elevator (cigarette smoke) let alone the hallways (butchering a pig) are decrepit! Receptionist had no idea who I was when arrived. Then only after… Read more
Not so much! Having major construction going on just out my side my window and next door is not a reason to discount a room in price! The room definitely was not properly cleaned! The smells in the elevator (cigarette smoke) let alone the hallways (butchering a pig) are decrepit! Receptionist had no idea who I was when arrived. Then only after travelling to Vancouver that a credit card is mandatory... Not the kind of troubles you want to be going through when you’re staying with the hotel for a week! In fact if there’s not been someone working directly outside my window there’s been drilling and pounding next-door. To the point I feel I should have ear protection! I cannot walk around in my hotel room privately or securely as they have full access the viewing my entire suite and personal possessions! So far the only pleasant experience I’ve had is leaving the building and going for my walks! Read less
Image of the Tripadvisor rating Friendly staff and fast service

Jun 23, 2020 jasminemW8670IT

Thank you Paul at the front desk for helping us get set up with our room and giving us a couple of laughs. Our trip is already off to a great start. Will be back to edit review accordingly after our stay! :-)
Image of the Tripadvisor rating Great customer service

Jun 14, 2020 sarahbI3692WY Summerland, Canada

Our car got a flat tire in the underground parking. The maintenance man Howie was unbelievably helpful, he lent us the jack from his own vehicle and offered us tools. We managed to fix it no problem, what could of been a nightmare turned into a little hiccup. Thanks again Howie for your help.
Image of the Tripadvisor rating Small rooms

Mar 13, 2020 N s Victoria, Canada

I had forgotten how small the ingenious architects in Vancouver can build - the bathroom is a a real feat! If you have a reason to be in the vicinity, this is a decent hotel to choose. It is clean, but is showing its age - the doors fit loosely, the elevator floor lights don't work for some floors and so on.
Image of the Tripadvisor rating Disappointing!!

Mar 10, 2020 Roons05 Calgary, Canada

We recently stayed at this hotel because it was close to BC Place Stadium where we went to watch a Rugby tournament this past weekend. It was a convenient location and was great to have the Moxie’s and Shark Club in the hotel. But mostly everything else was a huge disappointment. The rooms were dingy and outdated. Our thermostat was broken and… Read more
We recently stayed at this hotel because it was close to BC Place Stadium where we went to watch a Rugby tournament this past weekend. It was a convenient location and was great to have the Moxie’s and Shark Club in the hotel. But mostly everything else was a huge disappointment. The rooms were dingy and outdated. Our thermostat was broken and things were falling apart in the room. The bathroom was tiny and cramped. There was no mini fridge or microwave. The only positive was that the beds/bedding/pillows were comfy. The ATM was out of order and the first night of the tournament, the elevators stopped working!! We utilized the fitness room, pool and hot tub. In the gym, only 1 of the 3 treadmills were working, and it was such a small area to work out in. It was not spaced out at all and I was bumping into people trying to use the weight machines. The pool was a decent size, nothing negative to say in that respect. The hot tub jets were not working properly. Check in and check out process went smoothly and staff were friendly. We attend the Vancouver Sevens Rugby tournament annually, and we most definitely will not stay here again nor recommend this place to anyone else. Read less