Sheraton Vancouver Wall Centre

Vancouver, Canada

The hotel

Towering above bustling downtown Vancouver is where you’ll find the Sheraton Wall Centre. With some rooms in the famed North Tower, you might recognise it from films and TV series. Jump into the indoor pool, take a relaxing dip in the whirlpool, and head for some Canadian food and classic cocktails in one of the restaurants or bars. Or if heading out is more up your street, you’re in the perfect spot. A few minutes walk from Robson Street and Canada Place, you’ve got the city on your doorstep to go and explore.

Amenities

  • Bar
  • Hot tub
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

In the heart of Vancouver, close to the nearby boutiques of Robson Street and Yaletown. Transfer time from Vancouver International Airport: 20 minutes.

Hotel information

746 rooms and suites. All with air-conditioning, 55” LCD flat-screen TV with pay-per-view movies, telephone, WiFi access*, tea/coffee making facilities, safe, hairdryer and iron and board. Traditional Rooms are 350–400 sq ft and are located on high floors with views of the city, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe Rooms are 350-400 sq ft and are located on high foors with floor-to-ceiling windows, and 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Club Level Rooms are 350-400 sq ft and have views of the city from the floor-to-ceiling windows, and include access to the Club Lounge with complimentary continental breakfast, hors d'oeuvres, Starbucks® coffee, hot beverages, high-speed WiFi and an outdoor space. With 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children. 

Family Rooms are 524 sq ft and feature views of the city and 2 bedrooms. The first bedroom has 1 king-size bed, and the second bedroom has 2 double beds, sleeping maximum 5 adults or 2 adults and 4 children.

Junior Suites are 420 sq ft and have views of the city from the floor-to-ceiling windows and a separate living area, with 1 king-size bed and a rollaway bed*, sleeping maximum 3 adults or 2 adults and 1 child.

Club Level Junior Suites are as above, but include access to the Club Lounge with complimentary continental breakfast, hors d'oeuvres, Starbucks® coffee, hot beverages, high-speed WiFi and an outdoor space.

1-Bedroom Executive Suites are 526 sq ft and have floor-to-ceiling windows with city views, with 1 king-size bed or 2 king-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Club Level 1-Bedroom Executive Suites are as above, but include access to the Club Lounge with complimentary continental breakfast, hors d'oeuvres, Starbucks® coffee, hot beverages, high-speed WiFi and an outdoor space.

Café One (Canadian cuisine, open for breakfast, lunch and dinner). Bar One (small plates, fine wines and craft beers, open for lunch and dinner). Starbucks®. Indoor heated lap pool and whirlpool. Fitness centre. 24-hour room service*. Complimentary shuttle service to and from the Convention centre, Canada Place and Cruise Ship Terminal. Babysitting service*. Laundry/dry cleaning service*. Concierge. Complimentary WiFi in lobby and public areas. Self-parking C$41 plus tax, per day and valet parking C$45 plus tax, per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (882)
  • Very good (494)
  • Average (160)
  • Poor (28)
  • Terrible (38)
Image of the Tripadvisor rating Stay Review - Sheraton Wall Centre

Sep 16, 2020 986robl Vancouver, Canada

With COVID travel restrictions in place and nowhere to go, we decided to get a little work done at our place. It also gave us a great excuse to have a little ‘staycation’ at the Sheraton Wall Centre in Vancouver Centre while our place was being painted. We were able to take advantage of a Buy 2 Stay 3 offer and easily booked the stay through the… Read more
With COVID travel restrictions in place and nowhere to go, we decided to get a little work done at our place. It also gave us a great excuse to have a little ‘staycation’ at the Sheraton Wall Centre in Vancouver Centre while our place was being painted. We were able to take advantage of a Buy 2 Stay 3 offer and easily booked the stay through the Bonvoy App for the period of September 8th - 11th 2020. On our arrival, we noted that the COVID-19 related safety precautions were well instituted and marked throughout the property. Our check-in was smooth and highly professional as usual. Elite status was recognized and a room upgrade was provided to a corner deluxe room with an expansive city view (see attached). Along with the recognition of elite status was a detailed explanation of the amenities which would be available during our stay along with the accommodation for those which would not be. For example, we were advised that the Executive Lounge would not be available during our stay so the following was being provided: 1) 500 Bonvoy points 2) daily breakfast vouchers for each guest, and 3) daily beverage vouchers for each guest for evening cocktails. This information was also included in a welcome package provided upon check-in. The package included a letter from the VIP Services Manager along with a Club Level Elite Guest Breakfast Menu (see attached). Our stay was pleasant and the staff were very courteous and helpful through our 3 nights with the property. We opted to take breakfast within the Bar One hotel lobby daily and found both the service and the quality & quantity of breakfast provided to be excellent. For our evening cocktails, we took advantage to the outdoor patio which Bar One had arranged in the hotel courtyard. This was one of the highlights of our stay as the peace and tranquility of the courtyard in the midst of Vancouver Centre was a nice touch and made us forget we were still in our hometown. Our only bit of negative came during our check-out. This bit of negativity is more to do with Corporate than the property or staff. If anything the staff were very apologetic and did everything they could to help. During the beginning of the COVID crisis, Bonvoy offered 20% discounted Bonvoy Gift Cards up to $1,000 USD per card for purchases of up to $5,000 USD. I took advantage of this offer and purchased a few of these gift card for use when we were back from this crisis. Now, the gift cards are great and I applaud Bonvoy for providing this opportunity for deals. My beef comes in how difficult it is for the property staff to process payment from these gift cards. You would think that the gift cards would be tied into the Bonvoy computer systems better than they seem to be? Regardless of this minor hiccup, the stay with the Sheraton Wall Centre was as good as you would expect. I wanted to thank the staff for a pleasant stay and provide others with some details of our stay during this COVID period. Read less
Image of the Tripadvisor rating Nice View, great location

Sep 13, 2020 Bubs404 Vancouver

We stayed one night on the 21st floor of the North tower (the only tower open) on a Friday night. The room was clean and had a nice view of the city, minus the smoke at that time. It had seemed that we were pretty much the only people on that floor, never saw anyone waiting for an elevator, or people in the elevator. Covid rules I suppose. Staff… Read more
We stayed one night on the 21st floor of the North tower (the only tower open) on a Friday night. The room was clean and had a nice view of the city, minus the smoke at that time. It had seemed that we were pretty much the only people on that floor, never saw anyone waiting for an elevator, or people in the elevator. Covid rules I suppose. Staff was friendly and everyone was respecting the health safety protocol. The parking was included with the room, which made it more of a deal overall. Read less
Image of the Tripadvisor rating Excellent stay in downtown Vancouver

Sep 11, 2020 mariedesjardins Prince George, Canada

This was my second stay at the Sheraton. It’s ideally located in downtown’s core. Close to shopping and dining along with the waterfront. The staff were friendly and the room was spacious. The views usually are exceptional but currently the skyline is experiencing construction in the area.
Image of the Tripadvisor rating $54.00 per night to park??? Criminal!!!!

Aug 30, 2020 fishingguy2015 Ladysmith, Canada

. While our room was nice, clean and safe front end staff are less than friendly, and yet during a global pandemic, businesses are hurting...but you feel the need to gouge me $54.00 a night for parking on top of everything else??? This is not the first time I have stayed here and been turned upside down to shake every last nickel out of me but… Read more
. While our room was nice, clean and safe front end staff are less than friendly, and yet during a global pandemic, businesses are hurting...but you feel the need to gouge me $54.00 a night for parking on top of everything else??? This is not the first time I have stayed here and been turned upside down to shake every last nickel out of me but this one tops then all.I can't see why I would want to come back? Can you? Read less
Image of the Tripadvisor rating Amazing staycation!!

Aug 19, 2020 Eahn86 Coquitlam, Canada

First things first, we spent 3 nights at the Sheraton hotel and was simply amazed at how helpful the staff were at making sure we felt comfortable during our stay. Secondly, the way that the hotel was set up to make sure everything was sterilised was second to none. The procedures put in place made sure that I was feeling very comfortable. I… Read more
First things first, we spent 3 nights at the Sheraton hotel and was simply amazed at how helpful the staff were at making sure we felt comfortable during our stay. Secondly, the way that the hotel was set up to make sure everything was sterilised was second to none. The procedures put in place made sure that I was feeling very comfortable. I cant say enough about the staff and overall cleanliness at the Sheraton wall centre hotel. Very well done! Read less