Shangri-La Singapore

Singapore, Far East

The hotel

Shangri-La Hotel, Singapore is an elegant, beautifully furnished hotel right in the centre of Singapore, within easy walking distance of the bustling Orchard Road and its many shops and entertainment venues. The 792 luxurious guest rooms and suites are set in 15-acres of tropical gardens, making you feel like you're in a botanical oasis rather than in the middle of a city, and are divided into three distinct wings: the redesigned and contemporary Tower Wing, the tropical Garden Wing and the exclusive Valley Wing. There's also an enormous pool area, surrounded by fountains, a delightful place to spend the day. This central hotel also plays host to Singapore’s first CHI, The Spa at Shangri-La featuring unique healing therapies to indulge our guest's body and mind. New for 2018 sees Orchard Roads first interactive play space, Buds by Shangri-La (for children aged 0-12 years), which includes themed activity spaces and an outdoor sanctuary encouraging family time.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Kids Club
  • Children's Pool
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service

Where is it

In downtown Singapore. A 5-minute walk from Orchard Road's shopping and entertainment. Transfer time from Singapore Airport: 30 minutes.

Hotel information

792 rooms spread over 3 distinctive wings. All with air-conditioning, satellite TV, tea/coffee maker, mini-bar*, complimentary WiFi, safe, iron and board and hairdryer. The Tower Wing has recently undergone a makeover and proudly displays a new lobby and refreshed guest rooms including the new Themed Family Suites. Tower Wing Deluxe Rooms with either city or a pool views through floor-to-ceiling windows and 1 king-size bed, sleeping maximum 2 adults. These rooms include breakfast.

Half Board/Full Board options: include breakfast, lunch and/or dinner in The Line restaurant.

Inspired by nature, The Garden Wing homes 158 rooms over 15-acres of landscaped gardends. Garden Wing Deluxe City View Rooms and Garden Wing Deluxe Pool View Rooms include breakfast and sleep maximum 3 adults or 2 adults and 1 child.

Garden Wing One Bedroom Suites feature a separate living room and spacious bedroom, sleeping maximum 3 adults or 2 adults and 1 child.

The prestigious Valley Wing consists of 131 beautifully furnished guest rooms, offering an unparalleled level of luxury amenities and personalised service:

  • Complimentary breakfast at the private Summit Room
  • Complimentary Champagne, wine, beverages 11.00am-10.30pm
  • Evening canapes 5.00pm-7.00pm at the newly-refurbished Champagne Bar
  • Complimentary non-alcoholic beverages from the mini-bar
  • English high-tea 2.00pm-5.00pm
  • Concierge service
  • Private entry and lobby
  • Butler service for all suites
  • Late check-out (subject to availability)

Valley Wing Deluxe Rooms are larger and sleep maximum 3 adults or 2 adults and 1 child.

Valley Wing One Bedroom Suites have separate living and dinning areas as well as a separate bedroom, sleeping maximum 3 adults or 2 adults and 1 child.

7 restaurants; The Line (24-hour, buffet and à la carte), NAMI Restaurant and Bar (Japanese cuisine), Shang Palace (Cantonese cuisine), The Waterfall (Southern Italian cuisine), Origin Bar & Grill Restaurant (seafood and bespoke beef), The Rose Veranda (afternoon tea), The Lobby Lounge at Shangri-La (heritage hawker fare). Large freeform swimming pool, kids' fun pool. CHI, The Spa* with sauna, Jacuzzi and steam room. 24-hour gym. 4 tennis courts. Buds by Shangri-La - new interactive play space for kids aged 0-12 years (complimentary to hotel guests in a Themed Family Suite and Deluxe Family Room. Chargeable for other guests). Complimentary WiFi throughout the hotel. Complimentary shuttle bus services to the central business district and Orchard Road. Babysitting*. Laundry services*. 24-hour room service*.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

2 nights between 30 Dec-1 Jan.

* Denotes local charge.

Please note: regarding electronic cigarettes in Singapore. You can not take vaporisers, e-cigarettes, e-pipes, e-cigars, and refills into the country. These items are likely to be confiscated, and you could be fined or sent to prison.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5171)
  • Very good (1155)
  • Average (322)
  • Poor (126)
  • Terrible (93)
Image of the Tripadvisor rating good in-room dining

Jun 14, 2021 smiles36 Singapore, Singapore

I had the best fish and chips in my room - crispy beer batter and fabulous tartar souce! so delicious. my husband enjoyed his wagyu burger too. the in-room dining made up for the limited facilities. thanks shangrila! the garden view room had a huge balcony and the room was comfortable.
Image of the Tripadvisor rating Last minute getaway with the kid

Jun 13, 2021 Geets007 Singapore, Singapore

A lovely stay and absolutely fantastic service from Shangri-La Orchard Singapore. It was a resort in the middle of the busy shopping belt of Orchard. From check in to check out, immaculate service. My kid loved the treasure hunt, BUDs indoor playground and Splash zone water playground. Parents get to have a breather!
Image of the Tripadvisor rating A Lush Green Escape!

Jun 13, 2021 mysternaz Singapore, Singapore

Had a a one-night stay at Shangri-la Singapore. We booked for a room in the Garden Wing and were greatly impressed by amount of lush greenery in The Garden Wing Atrium. It was a unique experience, walking to our room as we were further greeted by the waterfall and sound of water crashing onto the rocks. All in all, impeccable service. Even the… Read more
Had a a one-night stay at Shangri-la Singapore. We booked for a room in the Garden Wing and were greatly impressed by amount of lush greenery in The Garden Wing Atrium. It was a unique experience, walking to our room as we were further greeted by the waterfall and sound of water crashing onto the rocks. All in all, impeccable service. Even the porter played balloon with my son while we were registering for check-in. The staff made effort to even remember my kids' names, be it at the Splash Zone or Buds. Thank you for the warm welcome and wonderful stay. Read less
Image of the Tripadvisor rating Surprising staycation

Jun 12, 2021 Dreamer829 Singapore, Singapore

Coming back to our favourite hotel again and this time we are celebrating our anniversary. 1 week before our arrival, I have emailed to Reservation team to help for arranging the surprise amenities for my wife and I got immediate response from them. Thanks to Ms. Nikki Raneses and Ms. Leong Shi Qi for the assist and all the arrangements are well… Read more
Coming back to our favourite hotel again and this time we are celebrating our anniversary. 1 week before our arrival, I have emailed to Reservation team to help for arranging the surprise amenities for my wife and I got immediate response from them. Thanks to Ms. Nikki Raneses and Ms. Leong Shi Qi for the assist and all the arrangements are well taken care off. They also answered my concern about the dining restrictions properly as now Singapore is having Phase 2 (Heightened Alert) situation. Upon arrival, warm welcome by bellman team and all the check-in process was smoothly handled by Mr. Shawn Tan - Service Manager at Front Office. We been informed that we got an upgrade to Valley Wing room for this special occasion. Thank you to Front Office team! Arrived to our room and we just fall in love immediately! Big size, nice view, classic design! Love it so much. Thank you to the Guest Relations team for amenities arrangement. Throughout the stay, we never leave the room at all and all our requests were handled well by the service centre team! Thank you to one of the Engineer who came to fix our room home theater sound system (#851, 9th June at 6pm). Thank you to In Room Dining team who served the meals to us although there was a miss out on our meal but they resolved it immediately and professionally! Kudos to the team. Thank you to Housekeeping team for assist us on the request too. Upon check out, Ms. Nora - Valley Wing Manager greeted us and checked us out. She talked to us and introduced us the whole benefits of Valley Wing. Lovely staff! Once again, thank you to all the staffs who gave us their excellent service. We will definitely back again! Read less
Image of the Tripadvisor rating Anniversary Staycation

Jun 11, 2021 NvlTan Singapore, Singapore

We stayed before at the Garden Wing and it was an excellent stay, that's why to celebrate our anniversary this year, we decided to book staycation at Shangri-la again and yes we are not wrong, it was the BEST staycation ever. They extend a complimentary upgrade to Valley Wing, room has no balcony but it is waaayyy prettier room and bigger room. We… Read more
We stayed before at the Garden Wing and it was an excellent stay, that's why to celebrate our anniversary this year, we decided to book staycation at Shangri-la again and yes we are not wrong, it was the BEST staycation ever. They extend a complimentary upgrade to Valley Wing, room has no balcony but it is waaayyy prettier room and bigger room. We are sooo in love with Valley Wing. Special thanks to Shawn that checked us in and also Guest Relation Team that arranged the anniversary amenities for us. There was some glitch for our in room dining dinner but they resolved the problem immediately and not letting us feel down. Thank you for the In room dining, Engineering (that helped us with the sound system), houskeeping team, and guest service center team that makes our stay very comfortable. And also last but not least, thank you to Nora and the rest of Valley Wing team that always ready to assist us with big smile behind their mask (we can see that from your eyes!) Once again it was more than excellent stay, it was a perfect relaxing stay. We are looking forward to go back there again, hopefully soon!! Read less