Shangri-La Singapore

Singapore, Far East

The hotel

Shangri-La Hotel, Singapore is an elegant, beautifully furnished hotel right in the centre of Singapore, within easy walking distance of the bustling Orchard Road and its many shops and entertainment venues. The 792 luxurious guest rooms and suites are set in 15-acres of tropical gardens, making you feel like you're in a botanical oasis rather than in the middle of a city, and are divided into three distinct wings: the redesigned and contemporary Tower Wing, the tropical Garden Wing and the exclusive Valley Wing. There's also an enormous pool area, surrounded by fountains, a delightful place to spend the day. This central hotel also plays host to Singapore’s first CHI, The Spa at Shangri-La featuring unique healing therapies to indulge our guest's body and mind. New for 2018 sees Orchard Roads first interactive play space, Buds by Shangri-La (for children aged 0-12 years), which includes themed activity spaces and an outdoor sanctuary encouraging family time.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Kids Club
  • Children's Pool
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service

Where is it

In downtown Singapore. A 5-minute walk from Orchard Road's shopping and entertainment. Transfer time from Singapore Airport: 30 minutes.

Hotel information

792 rooms spread over 3 distinctive wings. All with air-conditioning, satellite TV, tea/coffee maker, mini-bar*, complimentary WiFi, safe, iron and board and hairdryer. The Tower Wing has recently undergone a makeover and proudly displays a new lobby and refreshed guest rooms including the new Themed Family Suites. Tower Wing Deluxe Rooms with either city or a pool views through floor-to-ceiling windows and 1 king-size bed, sleeping maximum 2 adults. These rooms include breakfast.

Half Board/Full Board options: include breakfast, lunch and/or dinner in The Line restaurant.

Inspired by nature, The Garden Wing homes 158 rooms over 15-acres of landscaped gardends. Garden Wing Deluxe City View Rooms and Garden Wing Deluxe Pool View Rooms include breakfast and sleep maximum 3 adults or 2 adults and 1 child.

Garden Wing One Bedroom Suites feature a separate living room and spacious bedroom, sleeping maximum 3 adults or 2 adults and 1 child.

The prestigious Valley Wing consists of 131 beautifully furnished guest rooms, offering an unparalleled level of luxury amenities and personalised service:

  • Complimentary breakfast at the private Summit Room
  • Complimentary Champagne, wine, beverages 11.00am-10.30pm
  • Evening canapes 5.00pm-7.00pm at the newly-refurbished Champagne Bar
  • Complimentary non-alcoholic beverages from the mini-bar
  • English high-tea 2.00pm-5.00pm
  • Concierge service
  • Private entry and lobby
  • Butler service for all suites
  • Late check-out (subject to availability)

Valley Wing Deluxe Rooms are larger and sleep maximum 3 adults or 2 adults and 1 child.

Valley Wing One Bedroom Suites have separate living and dinning areas as well as a separate bedroom, sleeping maximum 3 adults or 2 adults and 1 child.

7 restaurants; The Line (24-hour, buffet and à la carte), NAMI Restaurant and Bar (Japanese cuisine), Shang Palace (Cantonese cuisine), The Waterfall (Southern Italian cuisine), Origin Bar & Grill Restaurant (seafood and bespoke beef), The Rose Veranda (afternoon tea), The Lobby Lounge at Shangri-La (heritage hawker fare). Large freeform swimming pool, kids' fun pool. CHI, The Spa* with sauna, Jacuzzi and steam room. 24-hour gym. 4 tennis courts. Buds by Shangri-La - new interactive play space for kids aged 0-12 years (complimentary to hotel guests in a Themed Family Suite and Deluxe Family Room. Chargeable for other guests). Complimentary WiFi throughout the hotel. Complimentary shuttle bus services to the central business district and Orchard Road. Babysitting*. Laundry services*. 24-hour room service*.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

2 nights between 30 Dec-1 Jan.

* Denotes local charge.

Please note: regarding electronic cigarettes in Singapore. You can not take vaporisers, e-cigarettes, e-pipes, e-cigars, and refills into the country. These items are likely to be confiscated, and you could be fined or sent to prison.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5231)
  • Very good (1154)
  • Average (325)
  • Poor (129)
  • Terrible (95)
Image of the Tripadvisor rating Nice Hotel

Sep 21, 2021 MFDI Cairo, Cairo Governorate

I spent 15 days there as quarantine period ( COVID era). The room is clean and nice. The view is awesome. The meals are delicious and healthy. Stuff are very polite and professional. Overall, I enjoyed my stay in this hotel despite it was quarantine.
Image of the Tripadvisor rating Airworthiness inspector

Sep 21, 2021 Ghoam

-Young people at the reception and room service are loving. -The hotel and rooms are very clean . -The delicious food. -Beautiful and stunning views from the rooms and the green areas of the hotel everywhere and suitable for children and there are aquapark water games for them.
Image of the Tripadvisor rating Poor Experience at Waterfall Cafe

Sep 20, 2021 pauldW124FR

I stayed at the Valley Wing and I must say all the staff at Valley Wing were excellent and attentive . As you know, alcoholic drinks at Valley Wing are unlimited . I asked if I could bring a bottle of wine corkage free to dinner at Waterfall . The restaurant manager at WaterFall named Dinesh was polite but totally unhelpful and … Read more
I stayed at the Valley Wing and I must say all the staff at Valley Wing were excellent and attentive . As you know, alcoholic drinks at Valley Wing are unlimited . I asked if I could bring a bottle of wine corkage free to dinner at Waterfall . The restaurant manager at WaterFall named Dinesh was polite but totally unhelpful and unaccommodating . He told me to pay the $30.00 corkage telling me only Mon/Tues is corkage free. I have had staycations in Raffles Hotel, W Hotel , Sofitel in the past year. All of them obliged without any issue for just one bottle. For $30.00 , he made 4 customers unhappy . I would have thought it would have been better if I drank my own wine rather drink more at Valley Wing . I'll now broadcast this on social media and friends about Waterfall Cafe Read less
Image of the Tripadvisor rating Wonderful Birthday And Anni Staycation

Sep 20, 2021 FyzZack Singapore, Singapore

Great staycation option for your whole family. The hotel is baby-friendly, making parents feel at ease knowing there are commodities for kids. My daughter enjoyed the kids areas, splash-zone especially.
Image of the Tripadvisor rating Splendid Experience at The Shangri-La Valley Wing

Sep 19, 2021 JosiahSW Perth, Australia

We had a flawless experience. The staff were all professional, generous & well mannered. In particular, Bernard went above and beyond. He was able to remember our orders and proactively provided suggestions.