Comfort Suites Maingate East

Kissimmee, Orlando

The hotel

Surrounded by tropical gardens, and with a tranquil pool to lounge by, the Comfort Suites Maingate East is a perfect retreat away from the fun-filled theme parks. You can grab a pizza poolside, and fuel up for the day with free breakfast every morning. And heading to the parks couldn’t be easier, with a free shuttle to Walt Disney World Resort and Universal Orlando Resort.

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Theme Parks
  • Free Parking
  • Close to Walt Disney World Resort
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Games Room
  • Internet Access

Where is it

10-minute drive to Walt Disney World Resort and 20 minutes to Universal Orlando Resort™. Transfer time from Orlando International Airport: 20 minutes.

Hotel information

198 rooms on 7 floors with 2 lifts. All with air-conditioning, 37" flat-screen TV with cable and 62 channels including HBO and Disney Channels, coffee maker, fridge and microwave, safe*, iron and board, and hairdryer. Standard Suites have 1 king-size bed or 2 queen-size beds and a sleeper sofa, sleeping maximum 6 adults or 2 adults and 4 children.

Complimentary scheduled transportation to Walt Disney World Resort and Universal Orlando Resort™.

Jolly Harbor (complimentary deluxe buffet breakfast). Barracuda Bart's Tiki Bar (poolside bar serving pizza and snacks). Complimentary 24-hour tea and coffee bar.

Large heated freeform swimming pool. Whirlpool. Fitness centre. Games room.

Complimentary self-parking. Gift shop. Complimentary WiFi. Guest laundry*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1390)
  • Very good (811)
  • Average (174)
  • Poor (66)
  • Terrible (46)
Image of the Tripadvisor rating Ants

Apr 9, 2021 ERIC353 St. Petersburg, Florida

We spent three nights here on a reservation made on the Choice website. No problems at check-in and we got the room a little ahead of time. The first morning I noticed ants on the bathroom counter around my toothpaste. They were extremely small and hard to see. We call them "sugar ants." We were pressed for time and did not want to change… Read more
We spent three nights here on a reservation made on the Choice website. No problems at check-in and we got the room a little ahead of time. The first morning I noticed ants on the bathroom counter around my toothpaste. They were extremely small and hard to see. We call them "sugar ants." We were pressed for time and did not want to change rooms or have anyone spray with all out things spread out. The next day we noticed more ants on the table between the beds and the last day on the desk. When we were packing to leave and checking for things on the floor there was a half eaten cookie under the bed. Obviously, the room had not been properly cleaned or inspected. I wonder how sanitary everything else in the room really was, and if their Covid precautions were true? Breakfast consisted of instant machine coffee, juice and a granola bar. The orange juice was not properly mixed and came out as pale yellow water. Considering the hotel was not very busy, I believe things should have been much better. I was sorry I stayed here. Read less
Image of the Tripadvisor rating So Dissapointed

Apr 6, 2021 Carrie J

Checked in on Friday the 2nd to find dirty pants and roaches in the bathroom and Ants in the kitchen area and living room. Manager was very apologetic about it and even comped the room for the night. Sent someone to spray We had roaches every day in the bathroom. Complained everyday and they would just send someone to spray. My husband even took… Read more
Checked in on Friday the 2nd to find dirty pants and roaches in the bathroom and Ants in the kitchen area and living room. Manager was very apologetic about it and even comped the room for the night. Sent someone to spray We had roaches every day in the bathroom. Complained everyday and they would just send someone to spray. My husband even took several in a cup to the front desk and all they could say was sorry we will send someone to spray. Today 4/6 we came back to the room and had roaches in the BED!! . Couldn’t do it anymore and checked out a day early. With as much as we paid for the room we could have been moved to another location. We have stayed at this hotel several times before and have never had this issue I AM VERY DISAPPOINTED! Read less
Image of the Tripadvisor rating Best Place You Can Stay In !!

Mar 20, 2021 suez604 South Easton

The staff here are professional, experienced and polite. Check in was a breeze, our room was available early so we could check in ahead of time. You will be amazed at the size of this suite, how clean everything is and how comfortable the beds are. This hotel is a MUST STAY, you won't be disappointed!
Image of the Tripadvisor rating Pleasure

Jan 9, 2021 JessicaB615 Lake Worth, Florida

First let me start by saying that I stay at this hotel every time I’m in the Orlando area. I’ve never had a problem. The only reason that I’m writing this review is that hopefully someone will read this and make corrections because the front desk staff didn’t seem to care. We got in late and went to our room. I smelled mold immediately but I was… Read more
First let me start by saying that I stay at this hotel every time I’m in the Orlando area. I’ve never had a problem. The only reason that I’m writing this review is that hopefully someone will read this and make corrections because the front desk staff didn’t seem to care. We got in late and went to our room. I smelled mold immediately but I was so tired that we went to bed and went down the next morning. I explained to Bob that the bathroom reeked of mold and that I wanted to change rooms. I needed a room toward the end of the hallway. We loaded our stuff on a cart only to find the room was right next to the elevators. Went down again. This time I got choices so I picked. He gave me 1 key. We moved all our stuff. Later I went to ask for another key. Discovered that Bob didn’t move us in the computer. They could have assigned someone that room and they would have had access to all our personal belongings. New room had a bathtub that would not drain. Water up to your ankles while showering. Black mold on the wall behind the shower. I asked for towels and was told they would be delivered. Never got them. Had to call down and ask again. Next day I left the hanger on the door asking for my room to be serviced. Got back at 3:45 and nothing had been touched. I went to the desk and was told they had until 5:00 pm to service the room. That’s ridiculous. The hotel was empty. They were only using 2 floors of the hotel. Went looking on both floors and no housekeeping carts or housekeepers were present on either floor. I don’t know what has changed but something is going on here. Maintenance and housekeeping are lacking. Hopefully changes will be made to bring back the hotel I normally enjoy. Read less
Image of the Tripadvisor rating Not the Worst, but Not the Best Either

Dec 21, 2020 Imqueenie Olyphant, Pennsylvania

The grounds outside and the lobby are very clean and welcoming. Guest Services is not the friendliest. Kind of felt like I was bothering them every time I asked for plates or to have my card re-keyed.The rooms were "clean" upon entering the room. Once there I noticed garbage left in the bathroom trash can, the toilet was clogged when we first… Read more
The grounds outside and the lobby are very clean and welcoming. Guest Services is not the friendliest. Kind of felt like I was bothering them every time I asked for plates or to have my card re-keyed.The rooms were "clean" upon entering the room. Once there I noticed garbage left in the bathroom trash can, the toilet was clogged when we first checked in. The room had ants!!! When letting the AGM know of these issues, be blew me off - wondering why I didn't bring it to their attention sooner. Garbage left in the trash can is one thing, ants and a contact lens in my bed sheets is another thing. He offered to move me, but honestly I was too lazy to move and everything was unpacked. I just wanted the room sprayed and maybe an offer to compensate me. But neither happened - well... maybe the room was sprayed. There was less ants the remaining days. Besides him treating me like I was worthless and the ants and contact in the sheets, the stay was really good. Right off of 192, close to Disney, food, and shopping. 15-20 minutes from I-drive and Universal. If I was treated better, I wouldn't have written this review. Attitude goes a long way Read less