Comfort Suites Maingate East

Kissimmee, Orlando

The hotel

This hotel is surrounded by tropical vegetation with a lovely swimming pool to relax around. Accommodation is bright and spacious with a generous complimentary hot breakfast every morning to set you up for a fun-filled day. You've got free scheduled transportation to Walt Disney World Resort and Universal Orlando Resort™, courtesy of the hotel, so all you need worry about is which attraction you want to visit first! In the evenings, enjoy a cocktail and a freshly baked pizza by the pool. The Comfort Suites are just steps away from the Old Town.

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Theme Parks
  • Free Parking
  • Close to Walt Disney World Resort
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Games Room
  • Internet Access

Where is it

10-minute drive to Walt Disney World Resort and 20 minutes to Universal Orlando Resort™ . Driving time from airport: 20 minutes.

Hotel information

198 rooms on 7 floors in 1 building with 2 lifts. All with air-conditioning, 37" flat-screen TV with cable and 62 channels including HBO and Disney Channels, coffee maker, fridge and microwave, safe*, complimentary WiFi in all rooms, iron and board, and hairdryer. Standard Queen Rooms have 2 queen-size beds and a sleeper sofa, sleeping maximum 6 adults or 2 adults and 4 children.

Standard King Rooms have 1 king-size bed and a sleeper sofa for the kids, sleeping maximum 4 adults or 2 adults and 2 children.

Complimentary self-parking. Complimentary scheduled transportation to Walt Disney World Resort and Universal Orlando Resort™.

Complimentary deluxe hot and cold buffet breakfast daily at the Jolly Harbor restaurant. Barracuda Bart's Tiki Bar by the pool, serves fresh pizza and other snacks. Complimentary 24-hour tea and coffee bar.

Large heated freeform swimming pool (open 24-hours), whirlpool spa, fitness centre and games room.

Gift and sundry shop. Complimentary WiFi available throughout the hotel. Guest laundry*. Business centre.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1371)
  • Very good (805)
  • Average (171)
  • Poor (64)
  • Terrible (44)
Image of the Tripadvisor rating Comfortable, convenient - avoid the room near the air conditioning units.

Jan 24, 2020 Derek B Ledbury, United Kingdom

Stayed over halloween. Very convenient for all the Disney stuff and the Kennedy Space Centre. Very comfortable room but the wondow overlooked some air con units which were noisty durin gthe night. It was slo the hottest Florida Halloween on record - 31 - 32C. Take aways convenient as is the Old Town which was a picture on the 31st October. Local… Read more
Stayed over halloween. Very convenient for all the Disney stuff and the Kennedy Space Centre. Very comfortable room but the wondow overlooked some air con units which were noisty durin gthe night. It was slo the hottest Florida Halloween on record - 31 - 32C. Take aways convenient as is the Old Town which was a picture on the 31st October. Local restaurants also close. to main road. Read less
Image of the Tripadvisor rating Not quite what I was thinking

Jan 20, 2020 Cyeeles La Plata

Overall, the hotel was clean, including our room and the bathroom. However, our room had a stale/old food smell to it and there was a big stain on the floor. The carpet definitely needs to be replaced. The breakfast buffet, though, was really good. There were at least five hot items that were continually refreshed and eggs/meat were always… Read more
Overall, the hotel was clean, including our room and the bathroom. However, our room had a stale/old food smell to it and there was a big stain on the floor. The carpet definitely needs to be replaced. The breakfast buffet, though, was really good. There were at least five hot items that were continually refreshed and eggs/meat were always available, as were fruit, cereal, pastries, and yogurt. The coffee/tea/hot chocolate were available in the evening, too. I did also use the guest services desk to purchase my Disney tickets; the employee was extremely helpful and even advised me on how to connect the tickets to the Disney app and how to obtain fast passes. But I, too, like a previous reviewer was shocked to find the pool closed upon arrival. I booked the hotel months ago because of its location to Disney, but mostly because of its promised heated pool and pool bar. But, at check-in on Jan. 16, all thoughts of relaxing at the pool disappeared. At the front desk, I noticed a letter and was also handed a copy dated Jan. 3, saying that the pool would be closed for two weeks beginning Jan. 6. I thought I must have missed something, so I reviewed the email sent from the hotel on Jan. 11, but no mention of the pool being closed. So, I checked the website, but still found nothing about the pool being closed. While the pool at the other hotel was made available, it was not in a location you’d want to walk to with kids at night and we were never offered a ride. I am disappointed in the lack of communication. I just wish I had been notified prior to arrival; I would have booked another Choice hotel. Even if we had been advised that we could cancel upon arrival, which we were not, no one wants to locate a new hotel after a long day of flying and getting in from the airport after dark. Read less
Image of the Tripadvisor rating No Pool????

Jan 19, 2020 magnumsue Western Ireland, Ireland

Just back from a very disappointing stay at this hotel.On check in for 10 people, 5 couples 1 who was my daughter who had JUST got married, we were told sorry but we have to inform you there is no pool!! We weren't in a position to leave as 2 of the couples had paid up front for the room and if the rest of us cancelled we would lose our money… Read more
Just back from a very disappointing stay at this hotel.On check in for 10 people, 5 couples 1 who was my daughter who had JUST got married, we were told sorry but we have to inform you there is no pool!! We weren't in a position to leave as 2 of the couples had paid up front for the room and if the rest of us cancelled we would lose our money also. We booked this hotel for two reasons 1. Location and 2 The Pool. Location was good the rest was a disaster. After an argument at the counter they gave each room $50 to spend in the bar....2 minutes later they tried to change it to $25...we did not want money we wanted a pool. We should have been informed and then we could have changed hotels.Thank you Comfort Suites for ruining a much planned wedding vacation we will not be staying there again and i will not be recommending them or there front desk staff to anyone! Read less
Image of the Tripadvisor rating Slightly Disappointed by recent stay

Jan 11, 2020 Jammfamjax

My husband, a Diamond Rewards member, and I booked a celebration stay. He frequently stays at this location and has always enjoyed it. I was disappointed that we did not receive and upgrade, and were actually put in an accessible room. I was also disappointed that the hotel seemed to need a “face lift”. Upon checking out, I was glad to finally… Read more
My husband, a Diamond Rewards member, and I booked a celebration stay. He frequently stays at this location and has always enjoyed it. I was disappointed that we did not receive and upgrade, and were actually put in an accessible room. I was also disappointed that the hotel seemed to need a “face lift”. Upon checking out, I was glad to finally meet Conrad, who my husband speaks so highly about. Overall a decent stay, just a few minor disappointments Read less
Image of the Tripadvisor rating 3rd Stay from the UK

Jan 10, 2020 AliStar1976 Gloucester, United Kingdom

I have so much to say about how much I love this place, but instead of my inane waffle (British slang for lots of talk) I’ll keep it simple. • The staff are amazing • The bar has some great beers (don’t drink Coors or Bud, you can have that at home in the UK! Try something different!) • Breakfast buffet caters to pretty much everyone, it has… Read more
I have so much to say about how much I love this place, but instead of my inane waffle (British slang for lots of talk) I’ll keep it simple. • The staff are amazing • The bar has some great beers (don’t drink Coors or Bud, you can have that at home in the UK! Try something different!) • Breakfast buffet caters to pretty much everyone, it has waffles, fruit, cooked items, yoghurts, muffins, (English) muffins, bread.... and more! • Easy driving distance to Disney World parks and Universal. • Walking distance to Kissimmee Old Town • Clean • Comfy The place is just great and I can’t recommend this hotel enough. Read less