Intercontinental Chicago

Chicago, USA

The hotel

There are few better properties from where to enjoy the sights of Chicago and if you're hoping to shop 'til you drop or check out Lake Michigan's beaches, the Intercontinental allows you to do so in style. Thanks to a fabulous location right in the heart of Chicago's Magnificent Mile, take a visit to the Navy Pier, John Hancock Tower and the Shedd Aquarium which are all within walking distance from your front door. A quick explore of the hotel uncovers a couple of restaurants for all-day dining and there's no better place to enjoy a succulent piece of prime beef other than Michael Jordan's Steakhouse. More sustenance can be found in the ENO bar which has a plentiful selection of wines and cheese, although the Michael Jordan bar is always popular around nightcap time. Finally, if you're thinking up excuses to have a cheeky massage in the Windy City then the Intercontinental's spa* will no doubt be able to twist your arm although, a dip in the indoor pool or a few moments in the sauna also offer equally relaxing alternatives.


  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Perfect location for shopping on the world-famous Magnificent Mile with Navy Pier, the Shedd Aquarium, Lake Michigan and Oak Street Beach all within walking distance. Transfer time from O'Hare International Airport: 45 minutes.

Hotel information

792 guest rooms. All with air-conditioning, HDTV, WiFi access*, bottled water, Keurig K-Classic coffee machine, iHome phone dock and speaker, Agraria Home™ bath amenities, bathrobes, mini-bar*, hairdryer, safe and iron and board. Classic Guest Rooms are 300 sq ft and have 1 king-size bed, sleeping maximum 2 adults.

Michael Jordan's Steak House (locally sourced ingredients, open for lunch and dinner). Center Court (buffet brucnch). ENO (wines and cheese from around the world) . Starbucks®. Room service*. Indoor swimming pool. 24-hour fitness centre*. Spa Intercontinental*. Laundry/dry-cleaning service*. Concierge. Valet parking $71 plus tax, per day (payable locally, subject to change).

*Denotes local charge.

Please note: one person must be aged 21 years and over in each room at check-in.


Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3004)
  • Very good (1827)
  • Average (684)
  • Poor (281)
  • Terrible (184)
Image of the Tripadvisor rating Great Experience, walked to Bears Game!

Dec 9, 2019 eddiecW8166CE

InterContinental was perfect, walked Magnificent Mile...and to Soldier Field for Bears Game! Great location and the only opportunity is it was a little bit hard to get into Valet Parking as street so busy.
Image of the Tripadvisor rating Fabulous!

Dec 9, 2019 Anne C Ceresco, Michigan

I have stayed here numerous times and always look forward to coming back! The location is wonderful and the staff is efficient and extremely friendly. Rooms are clean and very nicely furnished. Recommend to anyone coming to Chicago.
Image of the Tripadvisor rating Girls trip

Dec 8, 2019 Harold W Louisville, United States

Beautiful hotel and very convenient to everything. Front desk customers service was very helpful and very nice. They’ve answered every question I had asked and they were awesome. Rooms were very clean and spacious. Housekeeper was very pleasant and she did an awesome job cleaning the room.
Image of the Tripadvisor rating Awesome!

Dec 2, 2019 Traveler27674385898

The customer service was excellent, the glass of champagne that I was offered while checking in was lovely, customer service was excellent, everybody looked and acted so professional and attentive plus friendly
Image of the Tripadvisor rating Always a great stay.

Dec 2, 2019 albert501 Toronto, Canada

I usually stay at this hotel for a conference at the congress center. Year after year it is consistently good. Rooms are spacious and clean. Really comfortable bed. Location is excellent. Bar restaurant has a great menu. The pool and gym fantastic. Worth the extra cost. I will return.