Intercontinental Chicago

Chicago, USA

The hotel

There are few better properties from where to enjoy the sights of Chicago and if you're hoping to shop 'til you drop or check out Lake Michigan's beaches, the Intercontinental allows you to do so in style. Thanks to a fabulous location right in the heart of Chicago's Magnificent Mile, take a visit to the Navy Pier, John Hancock Tower and the Shedd Aquarium which are all within walking distance from your front door. A quick explore of the hotel uncovers a couple of restaurants for all-day dining and there's no better place to enjoy a succulent piece of prime beef other than Michael Jordan's Steakhouse. More sustenance can be found in the ENO bar which has a plentiful selection of wines and cheese, although the Michael Jordan bar is always popular around nightcap time. Finally, if you're thinking up excuses to have a cheeky massage in the Windy City then the Intercontinental's spa* will no doubt be able to twist your arm although, a dip in the indoor pool or a few moments in the sauna also offer equally relaxing alternatives.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Perfect location for shopping on the world-famous Magnificent Mile with Navy Pier, the Shedd Aquarium, Lake Michigan and Oak Street Beach all within walking distance.

Hotel information

792 guest rooms. All with air-conditioning, cable and satellite TV and video games, WiFi internet access*, tea/coffee making facilities, mini-bar*, hairdryer, iron and board. Standard Rooms with 1 king-size bed or 2 double beds, sleeping max 3 adults or 2 adults and 1 child.

Michael Jordan's Steakhouse (locally sourced ingredients for lunch and dinner), The Continental (traditional and contemporary breakfast and brunch options), Michael Jordan's Bar (craft ales, classic cocktails and homemade juices), ENO bar (wines and cheese from around the world) and 24-hour room service*. Full service Starbucks. Indoor swimming pool, 24-hour health and fitness rooms* and spa services*. Business centre with WiFi internet access*. Laundry/dry-cleaning service*. Concierge service. Front desk with safety deposit box*. 24-hour lounge area. Gift shop, news-stand and ATM.

*Denotes local charge.

One person must be aged 21 years and over in each room at check-in.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2893)
  • Very good (1775)
  • Average (668)
  • Poor (273)
  • Terrible (177)
Image of the Tripadvisor rating Relaxing

Aug 18, 2019 8MMM

Our stay at the Intercintinental was great. Thus ia our 2nd time at the hotel and it does not dissapoint. The service continues to be top notch and the location is unbeatable. Would highly recommend!!
Image of the Tripadvisor rating excellent location

Aug 17, 2019 mergesfamily

The hotel is gorgeous with a great location right on the Magnificent Mile. The pool and gum facilities are excellent- some of the best I have seen at a hotel. I would have given them a 5, but when staying at a hotel like this, little things matter. For instance, the clock in our room was wrong and we were unable to fix it. We asked for a roll… Read more
The hotel is gorgeous with a great location right on the Magnificent Mile. The pool and gum facilities are excellent- some of the best I have seen at a hotel. I would have given them a 5, but when staying at a hotel like this, little things matter. For instance, the clock in our room was wrong and we were unable to fix it. We asked for a roll away upon check in and it was never sent up and we had to call for it. They didn't have umbrellas available for guests. Often, there were not enough people working at the front desk. Again- these are very minor problems, but when you are choosing a high end hotel, your expectations are a bit higher. That being said, everyone at the hotel we dealt with was professional, polite and responsive. Read less
Image of the Tripadvisor rating A great downtown city hotel with a personal touch

Aug 17, 2019 Carol B Chicago, United States

The hotel was in the heart of the central business district of Chicago but the manager and other associates really went out of their way to make guests comfortable. I was quite surprised because I expected it to be more impersonal.
Image of the Tripadvisor rating Posh Hotel hides the “old” well

Aug 17, 2019 Casey N San Antonio, Texas

My 4 day 3 night business stay started with a wonderful reception. I asked for a room on an upper floor and he had plenty of rooms to fulfill my request but suggested a lower floor (8) on a corner over looking Michigan Ave. Best suggestion ever. I loved the view. The hotel is beautiful! If you look hard you can see the buildings true age but you… Read more
My 4 day 3 night business stay started with a wonderful reception. I asked for a room on an upper floor and he had plenty of rooms to fulfill my request but suggested a lower floor (8) on a corner over looking Michigan Ave. Best suggestion ever. I loved the view. The hotel is beautiful! If you look hard you can see the buildings true age but you have to look pretty hard. I really enjoyed my stay. Read less
Image of the Tripadvisor rating Nice Hotel

Aug 17, 2019 ddawsonsra Hurricane, West Virginia

Good professional service. Older hotel that has been beautifully updated. Large spacious lobby with bar and restaurant. Comfortable stay. Excellent location to Metro, shopping and restaurants. Corner room offered view of Michigan Avenue.