Intercontinental Chicago

Chicago, USA

The hotel

There are few better properties from where to enjoy the sights of Chicago and if you're hoping to shop 'til you drop or check out Lake Michigan's beaches, the Intercontinental allows you to do so in style. Thanks to a fabulous location right in the heart of Chicago's Magnificent Mile, take a visit to the Navy Pier, John Hancock Tower and the Shedd Aquarium which are all within walking distance from your front door. A quick explore of the hotel uncovers a couple of restaurants for all-day dining and there's no better place to enjoy a succulent piece of prime beef other than Michael Jordan's Steakhouse. More sustenance can be found in the ENO bar which has a plentiful selection of wines and cheese, although the Michael Jordan bar is always popular around nightcap time. Finally, if you're thinking up excuses to have a cheeky massage in the Windy City then the Intercontinental's spa* will no doubt be able to twist your arm although, a dip in the indoor pool or a few moments in the sauna also offer equally relaxing alternatives.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Perfect location for shopping on the world-famous Magnificent Mile with Navy Pier, the Shedd Aquarium, Lake Michigan and Oak Street Beach all within walking distance.

Hotel information

792 guest rooms. All with air-conditioning, cable and satellite TV and video games, WiFi internet access*, tea/coffee making facilities, mini-bar*, hairdryer, iron and board. Standard Rooms with 1 king-size bed or 2 double beds, sleeping max 3 adults or 2 adults and 1 child.

Michael Jordan's Steakhouse (locally sourced ingredients for lunch and dinner), The Continental (traditional and contemporary breakfast and brunch options), Michael Jordan's Bar (craft ales, classic cocktails and homemade juices), ENO bar (wines and cheese from around the world) and 24-hour room service*. Full service Starbucks. Indoor swimming pool, 24-hour health and fitness rooms* and spa services*. Business centre with WiFi internet access*. Laundry/dry-cleaning service*. Concierge service. Front desk with safety deposit box*. 24-hour lounge area. Gift shop, news-stand and ATM.

*Denotes local charge.

One person must be aged 21 years and over in each room at check-in.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2956)
  • Very good (1807)
  • Average (679)
  • Poor (279)
  • Terrible (179)
Image of the Tripadvisor rating Intercontinental Hotel Chicago

Oct 15, 2019 Passenger43339826096

Amazing stay and so close to Chicago Marathon which was the reason for our trip. The location of this hotel is unique in that you have everything Chicago has to offer at your finger tips. The people were very friendly as well!
Image of the Tripadvisor rating The Kindest Most Attentive Staff

Oct 14, 2019 Chris H Sacramento, California

I just completed a fantastic stay at the Intercontinental Magnificent mile Chicago. My goodness this was the kindest most attentive staff has experienced in a while. This includes front desk housekeeping and the folks in the restaurants! The hotel is situated in a great part of town close to everything exciting… And I love the citrus fragrance… Read more
I just completed a fantastic stay at the Intercontinental Magnificent mile Chicago. My goodness this was the kindest most attentive staff has experienced in a while. This includes front desk housekeeping and the folks in the restaurants! The hotel is situated in a great part of town close to everything exciting… And I love the citrus fragrance toiletries Read less
Image of the Tripadvisor rating Credit card charge

Oct 13, 2019 Bennymeermann1976 San Pedro Sula, Honduras

They charged me $300 upon my arrival on my credit card and left the hotel on October 5 and still haven’t refunded me the money. Also when I checked out the attendant at the counter was very rude when I asked him about some charged fees.
Image of the Tripadvisor rating Great Stay

Oct 12, 2019 K919BPeric

From check-in to check out the staff was awesome. Everyone, you came in contact too always spoke to you and asked how your stay was. Checked in via text and by phone to see if the room was fine. Can't wait to stay there again this coming Jan 2020.
Image of the Tripadvisor rating Great Staff!!

Oct 12, 2019 Winta G

I had a great experience here! The location was prefect. Jesus, Kendale, Manal, Manny, Jeremy, and Gabe were outstanding. They were very friendly and accommodating. I definitely will be coming back again. Thank you!