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Universal Orlando Resort Holiday Offers

Take your holiday to the next level at Universal Orlando Resort, with three amazing theme parks – Universal Studios Florida, Universal’s Islands of Adventure and Universal’s Volcano Bay water theme park. Plus, you can enjoy the dining and entertainment complex of Universal CityWalk, all in one convenient location.

Watch the video below to hear more about Universal’s Volcano Bay 

 

Universal Orlando Ticket Offers

Universal Orlando Resort™

Get 3 Parks for the Price of 2! 

If you're visiting Universal Orlando Resort, don't forget you can get a Universal Orlando 3 Park Explorer Ticket4 for the price of a 2 Park Explorer Ticket3. Valid for admission up to and including 31 Dec 2021.

Exclusive hotel benefits

Universal Orlando Resort hotel benefits

Exclusive benefits at spectacular hotels

Your epic Universal Orlando holiday happens the moment you arrive at one of their incredible hotels. All feature fantastic ways to experience the thrills of Universal Orlando’s theme parks with exclusive benefits and incomparable conveniences.

  • All Universal Orlando hotel guests enjoy Early Park Admission1 to The Wizarding World of Harry Potter™ and Universal’s Volcano Bay one hour before regular park opening times (valid theme park admission required).
  • Guests of Loews Portofino Bay Hotel, Hard Rock Hotel® and Loews Royal Pacific Resort enjoy FREE2 Universal Express Unlimited ride access to skip the regular queues in Universal Studios Florida and Universal’s Islands of Adventure (valid theme park admission required).
  • Complimentary transport to all three theme parks and Universal CityWalk.

Exclusive Orlando villa guest benefits

Balmoral at Waters Edge

Enjoy Early Park Admission

If you book an Orlando villa through Virgin Holidays, you can now enjoy the benefit of Early Park Admission to The Wizarding World of Harry Potter™ at Universal Studios or Islands of Adventure (valid theme park admission required). Simply book your Virgin Holidays Orlando villa and Universal Orlando theme park tickets from us to enjoy the rides and attractions one hour before regular opening times. 

For 2020 arrivals (travel period 1 Jan '20 - 31 Dec '20).
For 2021 arrivals (travel period 1 Jan '21 - 31 Dec '21).

Exclusive v-hub access

v-hub

Make the parks your playground

Stay at any Universal Orlando Resort hotel with us and enjoy our exclusive lounge located at Universal’s Aventura Hotel.

Exclusive to Virgin Holidays customers solely, in the v-hub lounge you can grab light snacks, tea & coffee, use free WiFi and simply unwind and relax...

Key attractions

Just some of the key attractions not to be missed at Universal Orlando Resort!

The Wizarding World of Harry Potter™

The Wizarding World of Harry Potter, Universal Orlando Resort

Experience the magic and excitement of The Wizarding World of Harry Potter™ - Hogsmeade™ and Diagon Alley™, at Universal Orlando Resort. Explore Hogwarts™ castle and the village of Hogsmeade™, and soar with Harry Potter™ on the groundbreaking ride Harry Potter and the Forbidden Journey™, at Universal's Islands of Adventure. At Universal Studios Florida, you can visit the shops and establishments of Diagon Alley™ then get ready for an adventure on the multi-dimensional thrill ride, Harry Potter and the Escape from Gringotts™.

Guests with a Universal Orlando Explorer Ticket can travel between King’s Cross Station in Universal Studios Florida and Hogsmeade™ Station in Universal’s Islands of Adventure on the Hogwarts™ Express^. It’s a different experience each way! 

Despicable Me Minion Mayhem

Despicable Me

Join Gru, his daughters, and the mischievous Minions on an unpredictable ride, Despicable Me Minion Mayhem. Join the ranks of the Minions, literally, as part of Gru’s latest scheme. But when things don’t go as planned, you’re launched into an unforgettable journey through his super-villain laboratory. It’s heartwarming and humorous family fun for everyone!

Fast & Furious – Supercharged

Fast & Furious – Supercharged™

Go inside the high-stakes world of Fast & Furious for a full-throttle, high-octane experience. Head inside Dom’s garage where you’ll be invited to join the family. But when an enemy from the past shows up to wreak havoc, it’s up to Dom, Letty, Hobbs and the rest of the crew to save the day in this action-packed ride.

The Incredible Hulk Coaster® - more incredible than ever!

The Incredible Hulk Coaster, Universal Orlando Resort

Feel the rush of becoming a super-powered Hulk. As your surroundings go racing by, you launch up to 67 miles per hour, your world turns upside down in a zero gravity roll. A deafening roar fills your ears and the fury of this high‐speed roller coaster rampage empowers you with the same extraordinary strength and heroism as Bruce Banner’s alter ego. Only at Universal's Islands of Adventure.

... and more

Three amazing theme parks, spectacular hotels offering a range of accommodations, and the dining and entertainment of Universal CityWalk, it’s days and nights of endless fun for every member of the family. 

Universal Orlando Explorer Tickets

 

Adult
from
Child
(3-9 yrs)
from

2 Park Explorer Ticket3

  £280 £274

3 Park Explorer Ticket4

£280 £274


Find out more about Universal Orlando’s Tickets »  

 

WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s20)

^Additional restrictions apply. 

Early Park Admission is available to Virgin Holidays Orlando villa guests during the validity dates of Universal Orlando theme park tickets purchased from Virgin Holidays. Offer valid 31 Dec ‘21. Early Park Admission begins one (1) hour prior to regular scheduled park opening to one (1) Universal Orlando theme park (Universal Studios Florida or Universal’s Islands of Adventure) as determined by Universal Orlando. Select attractions will be open during this period as determined by Universal Orlando. Attractions are subject to substitutions without notice. Virgin Holidays reserves the right to make changes to these benefits.

Requires theme park admission. Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando, and at Universal’s Volcano Bay water theme park. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

Requires theme park admission. Valid at Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay or at Pteranodon Flyers at Islands of Adventure. Excludes separately ticketed events. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.

The Universal Orlando™ 2 Park Explorer Ticket entitles one (1) guest admission to Universal Studios Florida, Universal’s Islands of Adventure and select live entertainment venues of Universal CityWalk (“CityWalk”), on all days during a fourteen (14) consecutive calendar day period which includes the first day any portion of the ticket is used. To receive the full fourteen (14) consecutive calendar days of admission, the ticket must be used by the first use date printed on the ticket.  The ticket will expire in full on the expiration date printed on ticket.  Unused days shall be forfeited. 

4The Universal Orlando™ 3 Park Explorer Ticket entitles one (1) guest admission to Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay water theme park, and select live entertainment venues of Universal CityWalk (“CityWalk”) on all days during a fourteen (14) consecutive calendar day period which includes the first day any portion of the ticket is used. To receive the full fourteen (14) consecutive calendar days of admission, the ticket must be used by the first use date printed on the ticket.  The ticket will expire in full on the expiration date printed on ticket.  Unused days shall be forfeited.

The above Admission Media is non-refundable, non-transferable, and must be used by the same person on all days. Valid only during normal operating hours. Parks, attractions, or entertainment may: close due to refurbishing, capacity, weather or special events; change operating hours; and otherwise change or be discontinued without notice and without liability to the owners of Universal Orlando Resort (“Universal”). Unless otherwise stated, does not include admission to separately ticketed events at any of the Universal theme parks or within any of the CityWalk venues, Universal Cinemark, the Blue Man Group show, or Hollywood Drive-In Golf™, and parking or discounts on food or merchandise. Some CityWalk venues require ages 21 or older for admission. Valid Photo ID required. Additional restrictions may apply and benefits are subject to change without notice.

© 2020 MARVEL. TRANSFORMERS and its logo and all related characters are trademarks of Hasbro and are used with permission. © 2020 Hasbro. All Rights Reserved. © 2020 DreamWorks LLC and Paramount Pictures Corporation. All Rights Reserved. © 2020 UCF Hotel Venture V. UNIVERSAL TM & © Universal Studios. ENDLESS SUMMER registered trademarks, Bruce Brown Films, LLC. All rights reserved. Aventura Hotel TM & © 2020 UCF Hotel Venture IV. All rights reserved. © 2020 MARVEL. Cabana Bay Beach Resort © 2020 UCF Hotel Venture II. All rights reserved. Sapphire Falls Resort TM & © 2020 UCF Hotel Venture III. All Rights Reserved. Loews Portofino Bay Hotel and Loews Royal Pacific Resort logos © 2020 UCF Hotel Venture. All rights reserved. Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2020 Universal Studios. All rights reserved.

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Latest Foreign & Commonwealth Office repatriation travel advice


Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
 

Your holiday may be affected by travel restrictions or cancellations

We are continually reviewing our flying schedules, taking into account the  Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

You’ll be away before you know it

Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9499.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

For extra piece of mind, new bookings made before 30 September 2020 for travel up 30 April 2021 also have the flexibility to amend free of charge. If you need to change don’t worry, you can move your holiday as far out as 31 December 2021 subject to availability.

How would you like to talk to us?

With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Stay tuned for the latest updates


Rest assured; we will notify you as soon as we know if your holiday has been affected.  

We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Let’s talk


If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646.

For the latest information on Covid-19 you can check our FAQs here.

Payment flexibility


Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

We're flexible with your holiday plans


We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

You're holiday is going ahead as planned


If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.

Thank you for your patience and understanding


Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.

We'll be in touch soon


To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.

I returned early from holiday and have further questions?


You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.

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