Loews Chicago

Chicago, USA

The hotel

Situated just a block over from the Chicago River and the same again from North Michigan Avenue, you'll find yourself immersed in one of the Windy City's most vibrant shopping and entertainment districts with plenty of things to do all within walking distance. However, the adage why go out for burgers when you've got steak at home certainly rings true and there's no better place to put it to the test other than Rural Society, the Loews' very own Argentinian steakhouse. No matter when you're planning on checking out the flame grilled options there's always time for a few sociable tipples with both ETA lobby lounge and Streeterville Social terrace providing a seductive selection of cocktails and bubbly. If you're feeling guilty for over indulging, then forget about it and go back for seconds! But if you simply have to let off some steam there's a handy 75 foot lap pool and 3 spa treatment rooms* to help you glide back down to earth in time to do it all over again tomorrow.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Situated just a block from the Chicago River. Transfer time from O'Hare International Airport: 1 hour.

Hotel information

400 guest rooms and suites. All with air-conditioning, floor-to-ceiling windows, flat-screen TV with movies on demand, complimentary WiFi, tea/coffee-making facilities, mini-bar*, safe, hairdryer, iron and board. Standard King Rooms offer views of the panoramic city skyline with 1 king-size bed, sleeping maximum 2 adults.

Standard Double Rooms with 2 double beds, sleeping maximum 4 adults.

Rural Society (contemporary Argentinian steakhouse; open for breakfast, weekend brunch, lunch and dinner). ETA (lobby bar and lounge with extensive wine list, craft cocktails and light bites). Streeterville Social (Chicago's largest rooftop terrace serves modern street food, cocktails and fizz). 75 foot indoor lap swimming pool. 24-hour fully-equipped fitness room. 3 spa treatment rooms (beauty treatments*). Organised yoga classes. Children's activities. Room service*. Starbucks®. Laundry/dry-cleaning service*. Business centre* with Internet access and concierge services. Complimentary WiFi.

*Denotes local charge.

Please note: One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2442)
  • Very good (504)
  • Average (125)
  • Poor (41)
  • Terrible (29)
Image of the Tripadvisor rating Great location-Mediocre food

Nov 15, 2019 Ashlee S Dallas, Texas

The location of the hotel is super low key and within proximity to many restaurants that you should take advantage of because the food here is nothing to gloat about. I had in-room service, which was almost intolerable. I decided to give it another try and have lunch at ETA, which was equally underwhelming.If you chose to stay here, venture off… Read more
The location of the hotel is super low key and within proximity to many restaurants that you should take advantage of because the food here is nothing to gloat about. I had in-room service, which was almost intolerable. I decided to give it another try and have lunch at ETA, which was equally underwhelming.If you chose to stay here, venture off for food. Read less
Image of the Tripadvisor rating 2nd Time here and they really stepped up their game

Nov 10, 2019 FredSiegel Briarcliff Manor, New York, United States

I was here last year at this time for a conference and while I thought it was a nice hotel I was not overly impressed. What a difference a year makes. They really stepped up their game. Front desk is very nice and helpful and particularly Jessie who was more than responsive. Had some extra chairs brought up that we needed and then quickly… Read more
I was here last year at this time for a conference and while I thought it was a nice hotel I was not overly impressed. What a difference a year makes. They really stepped up their game. Front desk is very nice and helpful and particularly Jessie who was more than responsive. Had some extra chairs brought up that we needed and then quickly removed them as soon as I requested. Jessie was extremely professional and helpful and added to my outstanding stay. Gym has great equipment including two Pelaton Bikes and it was clean. Housekeeping this time was great (particularly turn down service but the hotel could give out a chocolate or something which would be a nice touch). Hotel is clean and the gentlemen outside by the door were always welcoming and nice. Perfect location. If there was one small criticism, we had a conference and while in the meeting room the staff was slow in taking away dirty dishes. The eggs also could have been warmer. But these are really minor issues to an excellent experience. Read less
Image of the Tripadvisor rating Luxury with Location

Nov 6, 2019 jenbac Metro Minneapolis-Saint Paul, Minnesota

We had a great experience and wonderful time. Our first road trip with a 4 month old. The ease of checking in and they had a mini fridge put in for us since we requested for a crib. We also received a cute gift with the crib. A baby travel bag. It was quiet where we stayed and we and a beautiful view of downtown. I highly recommend staying here. … Read more
We had a great experience and wonderful time. Our first road trip with a 4 month old. The ease of checking in and they had a mini fridge put in for us since we requested for a crib. We also received a cute gift with the crib. A baby travel bag. It was quiet where we stayed and we and a beautiful view of downtown. I highly recommend staying here. The gym was beautiful and up to date machines! Starbucks downstairs was a perk! If you want luxury, relaxation, and great hospitality this is the hotel! Worth it! Location is close to target, Whole Foods, Apple store, and 2 blocks from Michigan Ave. Read less
Image of the Tripadvisor rating Lovely stay

Nov 6, 2019 mbdflynn Chattanooga, Tennessee

Thoroughly enjoyed our recent stay. Booked a reasonable rate thru AMEX which included early check in, a hotel credit, room upgrade, and breakfast for 2. The room service here is exceptional...best I have ever experienced! Friendly, QUICK, delicious, and well presented. Enjoyed everything we ordered from both the breakfast and dinner menus.… Read more
Thoroughly enjoyed our recent stay. Booked a reasonable rate thru AMEX which included early check in, a hotel credit, room upgrade, and breakfast for 2. The room service here is exceptional...best I have ever experienced! Friendly, QUICK, delicious, and well presented. Enjoyed everything we ordered from both the breakfast and dinner menus. Location is ideal for site-seeing. Room was very clean and comfortable. Every staff member we encountered was pleasant and helpful. Highly recommend and will return. Read less
Image of the Tripadvisor rating wonderful experience

Nov 4, 2019 charles K Kalamazoo County, Michigan

The Loews Chicago was in a very convenient location and had all the amenities of a 4.5 star hotel. I wish I could have stayed longer and would have enjoyed using the pool. the decor was tasteful and modern. Very friendly staff.