Loews Chicago

Chicago, USA

The hotel

Situated just a block over from the Chicago River and the same again from North Michigan Avenue, you'll find yourself immersed in one of the Windy City's most vibrant shopping and entertainment districts with plenty of things to do all within walking distance. However, the adage why go out for burgers when you've got steak at home certainly rings true. No matter when you're planning on checking out the flame grilled options there's always time for a few sociable tipples with both ETA Restaurant + Bar and Streeterville Social providing a seductive selection of cocktails and bubbly. If you're feeling guilty for over indulging, then forget about it and go back for seconds! But if you simply have to let off some steam there's The Luxury Spa to help you glide back down to earth in time to do it all over again tomorrow.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Situated just a block from the Chicago River. Transfer time from O'Hare International Airport: 1 hour.

Hotel information

400 guest rooms and suites. All with air-conditioning, floor-to-ceiling windows, flat-screen TV with movies on demand, tea/coffee-making facilities, mini-bar*, safe, hairdryer and iron and board. Superior Rooms are on floors 3–8 with limited city views from the floor-to-ceiling windows, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Premium Rooms are located on floors 4–14 with views of the Chicago River or Lake Michigan from the floor-to-ceiling windows, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Junior Suites have views of the Chicago skyline from the floor-to-ceiling windows and bathroom with oversized hower and separate tub, with 1 king-size bed and sofa bed, sleeping maximum 3 adults or 2 adults and 1 child.

ETA Restaurant + Bar (open for breakfast, lunch and dinner). Streeterville Social (outdoor roof terrace serving light bites). 24-hour fitness centre. Indoor lap pool. The Luxury Spa*. Children's activities. Babysitting service*. Concierge. 24-hour room service*. Laundry/dry-cleaning service*. Complimentary WiFi. Self-parking $44, valet parking $69, plus tax per day (payable locally, subject to change).

*Denotes local charge.

Please note: One person must be aged 21 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2507)
  • Very good (516)
  • Average (129)
  • Poor (44)
  • Terrible (36)
Image of the Tripadvisor rating Was not happy with the initial Hello.

Apr 13, 2021 demetriusburt91

Family Vacation . I was not happy at all with the initial greeting. I hope to not get racially profiled at any family vacation. My fiance called the front desk to shed light to the incident. They were to busy at the moment. Was told we'd get a call back. Had a pool time scheduled with them at 6pm (which they knew off). Didn't receive any call… Read more
Family Vacation . I was not happy at all with the initial greeting. I hope to not get racially profiled at any family vacation. My fiance called the front desk to shed light to the incident. They were to busy at the moment. Was told we'd get a call back. Had a pool time scheduled with them at 6pm (which they knew off). Didn't receive any call during my stay. I'm just really upset that because we weren't dressed in suits and carried suit cases we were treated very poorly. We are still paying customers. I hate my kids had to go through this 😔 Read less
Image of the Tripadvisor rating Family getaway

Apr 9, 2021 consigme Goshen, Indiana

Would definitely recommend this hotel. Very satisfied all the way around!! The pool was very nice. We needed a roll away bed and didn't cost extra and was up to our room in mere minutes. The view from our room was well worth paying a little extra for!!
Image of the Tripadvisor rating Terrible service, hidden charges

Apr 8, 2021 emilydigi

Front the moment we got there, the agents were incredible distracted and couldn’t focus entirely on our check in process. We were told the suite wasn’t ready and it was the last one so we would have to wait (it was 4:00 so standard check in tome). 45 mins later after no answer we spoke to a manager who said another suite was ready (thought there… Read more
Front the moment we got there, the agents were incredible distracted and couldn’t focus entirely on our check in process. We were told the suite wasn’t ready and it was the last one so we would have to wait (it was 4:00 so standard check in tome). 45 mins later after no answer we spoke to a manager who said another suite was ready (thought there was only one left?). After we left we never received a receipt or folio. I had to call and request it as there were multiple charges I didn’t recognize. After speaking to multiple people and waiting on lots of holds, I got no answers other than there was a coffee stain which cost $250. I asked for picture evidence which they said they had and they wouldn’t share it with me. The head of cleaning lady called to say they removed it 2 days later but that in of itself was a huge waste of time and incredibly frustrating. We will never return. Read less
Image of the Tripadvisor rating Love, love, love Loews Chicago

Apr 7, 2021 scox2021 Saint Louis, Missouri

We absolutely love staying at the Loews Chicago! Thomas is the hardest working man I have ever met. Thomas continues to exceed our expectations every trip. He goes above and beyond to make our stay at the Loews comfortable and enjoyable!
Image of the Tripadvisor rating Great Choice in the Heart of the City

Apr 6, 2021 krisahn2021 Indianapolis, Indiana

After exhaustive research, I chose Loews Hotel and so glad I did!!! Needed a place that was centrally located, safe, included parking, and close to a market (for snacks and water for the room). Our room was comfortable, super clean, had a spectacular city view and view of the river. Bed was amazing. Starbucks in the lobby, Whole Foods across the… Read more
After exhaustive research, I chose Loews Hotel and so glad I did!!! Needed a place that was centrally located, safe, included parking, and close to a market (for snacks and water for the room). Our room was comfortable, super clean, had a spectacular city view and view of the river. Bed was amazing. Starbucks in the lobby, Whole Foods across the street. Tons of great restaurants five minutes walking distance. Close to great shopping. Will stay here next time - and highly recommend it to others. Read less