Warwick Allerton Hotel Chicago

Chicago, USA

The hotel

A fashion-conscious hotel in a fashionable location, the Warwick Allerton sits right on the 'Magnificent Mile'. That means you’ve got Chicago’s ‘go-to’ attractions sharing your address, including more than 460 shops and boutiques, more than 200 restaurants, and landmarks and locations like the historic Water Tower and Museum of Contemporary Art, which is just behind the street. You’re also within walking distance of theatres, parks, and the lakefront path leading to beaches and Navy Pier. An icon on ‘Mag Mile’, you won’t miss the Warwick Allerton: its 1920s jazz-era architecture stands proud among its neighbours and, stepping through its grand entrance, you’ll find its interiors are no let-down, providing just as much glamour from the décor to the cocktails at M Avenue Lounge and dining at M Avenue Restaurant.

Amenities

  • Bar
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Located in the heart of Chicago's Magnificent Mile. An array of shops, restaurants and nightlife are right on your doorstep. Transfer time from O'Hare International Airport: 25 minutes.

Hotel information

443 rooms and suites. All with flatscreen TV with on-demand movies*, WiFi access*, iHome docking station, safe, luxurious bedding with 325-thread-count sheets, Sobella upscale terry towels, mini-bar* (available in most rooms), iron and board and hairdryer. Standard Rooms have various city views, with 1 queen-size bed, sleeping maximum 2 adults.

King Rooms have various views of Chicago, and have 1 king-size bed, sleeping maximum 2 adults.

M Avenue Restaurant and Lounge (open for breakfast and lunch, with the Lounge open for light bites, cocktails and evening happy hour). 24-hour fitness centre. In-room massage service*. Complimentary morning coffee in lobby. Concierge. Laundry/dry-cleaning services*. WiFi access*. Valet parking $60 plus tax, per night (payable locally, subject to change).

*Denotes local charge.

Please note: Guests must be aged 18 years and older at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1044)
  • Very good (864)
  • Average (427)
  • Poor (187)
  • Terrible (150)
Image of the Tripadvisor rating Terrible Management and Communication

Nov 10, 2020 Alison B

Unfortunately I cannot rate this based on my stay. I booked the hotel through Priceline (mistake #1) and due to Covid and the travel restrictions and concerns with crime in Chicago, I needed to change my dates and/or cancel the reservation. I spoke with the Director of Revenue- Sharon, and she offered to change the dates, I would just need to… Read more
Unfortunately I cannot rate this based on my stay. I booked the hotel through Priceline (mistake #1) and due to Covid and the travel restrictions and concerns with crime in Chicago, I needed to change my dates and/or cancel the reservation. I spoke with the Director of Revenue- Sharon, and she offered to change the dates, I would just need to get in touch with Priceline. After failed attempts I reached out to the General Manager Tim Bathke and he told me the hotel would be closed January (the dates which I wanted to change to) and I either had the option of moving my dates to April or cancelling. I responded to him and to Sharon and never got a response. Priceline finally got back to me and said the hotel refused to waive the cancellation fee and I could not change the dates either, EVEN THOUGH I had emails clearly stating that I could do so! As a previous Front Office Manager for Marriott, this is beyond belief. I understand hotels are losing revenue due to the pandemic, however I am losing money as well and I wanted this trip to be an escape from reality. However, the reality is I will not be going to Chicago and I just money that I saved for this. Read less
Image of the Tripadvisor rating Not a great experience.

Oct 9, 2020 Laura B Ellesmere Port, United Kingdom

Me and my husband had booked this hotel as part of a trip around America however due to the pandemic we where unable to go. The hotel itself cancelled due to this but since then we have tried and tried to get in touch to no prevail. All we want is a refund from the hotel which is not alot to ask seeing as our stay was suppose to be over 2 months… Read more
Me and my husband had booked this hotel as part of a trip around America however due to the pandemic we where unable to go. The hotel itself cancelled due to this but since then we have tried and tried to get in touch to no prevail. All we want is a refund from the hotel which is not alot to ask seeing as our stay was suppose to be over 2 months ago and not 1 person had the decency to get in touch to say the hotel was closing. Every other hotel we had booked for our trip where on the ball right away and couldn't help enough. I'm hoping this review finds someone willing to help us sooner rather than later. Read less
Image of the Tripadvisor rating Shaft!

Sep 30, 2020 MountainTiger82 Kingsport, Tennessee

I booked in Feb. 2020 for Nov. 2020. I learned today via second hand they are closed, have been closed since April and will remain closed until April 2021. Nobody from the hotel communicated the closing nor did hotels.com. I even spoke to the hotel in July confirming my reservation with no indication they were closed.. To top it off, I am now… Read more
I booked in Feb. 2020 for Nov. 2020. I learned today via second hand they are closed, have been closed since April and will remain closed until April 2021. Nobody from the hotel communicated the closing nor did hotels.com. I even spoke to the hotel in July confirming my reservation with no indication they were closed.. To top it off, I am now told by the hotel my $1,000 I have prepaid cannot be refunded at this time because they are currently closed even though the corporate office is open. DO NOT DO BUSINESS WITH THIS HOTEL! Read less
Image of the Tripadvisor rating Great location

Sep 6, 2020 601sharynm Perth, Australia

This hotel was in a convenient location just off the Magnificent Mile. The room we stayed is was very small but clean, the shower leaked initially but housekeeping fixed it when asked. The bed was super comfy and the coffee machine worked well. The staff were not friendly and breakfast was not included in the room rate that I had.
Image of the Tripadvisor rating Don’t book here

Aug 15, 2020 Housesj11084

I booked this hotel in advance in February through a third party site for a conference. I know I should have gotten a refundable price - that was my fault, but who could have predicted that a pandemic would shut down everything? My conference was cancelled, and this property is refusing to refund my reservation. Lesson learned for me, but I… Read more
I booked this hotel in advance in February through a third party site for a conference. I know I should have gotten a refundable price - that was my fault, but who could have predicted that a pandemic would shut down everything? My conference was cancelled, and this property is refusing to refund my reservation. Lesson learned for me, but I will never book with this hotel. Read less