Warwick Allerton Hotel Chicago

Chicago, USA

Virgin rating

The hotel

A fashion-conscious hotel in a fashionable location, the Warwick Allerton sits right on the 'Magnificent Mile'. That means you’ve got Chicago’s ‘go-to’ attractions sharing your address, including more than 460 shops and boutiques, more than 200 restaurants, and landmarks and locations like the historic Water Tower and Museum of Contemporary Art, which is just behind the street. You’re also within walking distance of theatres, parks, and the lakefront path leading to beaches and Navy Pier. An icon on ‘Mag Mile’, you won’t miss the Warwick Allerton: its 1920s jazz-era architecture stands proud among its neighbours and, stepping through its grand entrance, you’ll find its interiors are no let-down, providing just as much glamour from the décor to the cocktails at M Avenue Lounge and dining at M Avenue Restaurant.

Amenities

  • Bar
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Located in the heart of Chicago's Magnificent Mile. An array of shops, restaurants and nightlife are right on your doorstep. Transfer time from O'Hare International Airport: 25 minutes.

Hotel information

443 rooms and suites. All with flatscreen TV with on-demand movies*, WiFi access*, iHome docking station, safe, luxurious bedding with 325-thread-count sheets, Sobella upscale terry towels, mini-bar* (available in most rooms), iron and board and hairdryer. Standard Rooms have various city views, with 1 queen-size bed, sleeping maximum 2 adults.

King Rooms have various views of Chicago, and have 1 king-size bed, sleeping maximum 2 adults.

M Avenue Restaurant and Lounge (open for breakfast and lunch, with the Lounge open for light bites, cocktails and evening happy hour). 24-hour fitness centre. In-room massage service*. Complimentary morning coffee in lobby. Concierge. Laundry/dry-cleaning services*. WiFi access*. Valet parking $60 plus tax, per night (payable locally, subject to change).

*Denotes local charge.

Please note: Guests must be aged 18 years and older at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1051)
  • Very good (874)
  • Average (432)
  • Poor (195)
  • Terrible (167)
Image of the Tripadvisor rating Not a chain hotel

May 16, 2022 Pamela S

There are plenty of non-chain hotels in Chicago and this is the first time I've stayed in one. The location is great. I was surprised and very pleased to receive a complimentary upgrade to a suite upon check-in (as well as early check -in!) The suite has a sitting parlor, seating area with a couch, desk and chair. The king bed was nice and… Read more
There are plenty of non-chain hotels in Chicago and this is the first time I've stayed in one. The location is great. I was surprised and very pleased to receive a complimentary upgrade to a suite upon check-in (as well as early check -in!) The suite has a sitting parlor, seating area with a couch, desk and chair. The king bed was nice and comfy. The bathroom is small but expected in a historical hotel. Due to COVID, staffing is very limited and there is no dining options within the hotel but many options outside the hotel. Read less
Image of the Tripadvisor rating Convenient location short on service

May 10, 2022 B N Grand Rapids, Michigan

Located 1 block off Michigan Ave. , the Magnificent Mile of retail brand showcases with flagship stores. Reasonable price but no basic service of room clean services, and supervised luggage storage beyond checkout time. Short of staff and restaurant us closed even in May 2022 when no active measures of Covid19 are enforced. Overall 3 stars,… Read more
Located 1 block off Michigan Ave. , the Magnificent Mile of retail brand showcases with flagship stores. Reasonable price but no basic service of room clean services, and supervised luggage storage beyond checkout time. Short of staff and restaurant us closed even in May 2022 when no active measures of Covid19 are enforced. Overall 3 stars, compared with similar price range around the area. Read less
Image of the Tripadvisor rating Beware!!!

May 8, 2022 L3651ECstephaniec

This isn’t even the half of it! Please look at other reviews on different sites as well that have had experiences like mine. I didn’t do the due diligence. Do NOT make the same mistake I did! Do not and I repeat do not stay at this hotel! As a well versed travel. International resident, travel agency owner and so much more I must say this was one… Read more
This isn’t even the half of it! Please look at other reviews on different sites as well that have had experiences like mine. I didn’t do the due diligence. Do NOT make the same mistake I did! Do not and I repeat do not stay at this hotel! As a well versed travel. International resident, travel agency owner and so much more I must say this was one of the worst stays I have haven’t had. Beware!!! The only good this WAS the location. It’s supposed to be a non smoking hotel, there was smoking both weed and cigarettes you could smell it. Staff untrained and kept making the excuses of “I’m new” from the time of check in throughout my stay I was constantly lied to, incorrectly charged, waited over 2 hours in my room just for clean linen and towels causing me to miss a shoot for work because the front desk told me if I wasn’t physically in my room they would NOT send anything up. The room upon check in still had some of another guest used items, upon reporting it the female at the front desk stated “it was hard to believe” They were extremely rude, disrespectful and total lack of customer service. I was given the wrong email twice for the GM and had to google who the GM and GM’s boss and history. I was also told that they don’t have on site managers by Michelle. In 7 days of a stay after being told the room wouldn’t be cleaned at all due to Covid they did it once after I took pictures of items that proved it was not cleaned fully from the last guest. And good look reaching anyone in housekeeping. Hope told me they were bringing needed items that took 2 hours and a second trip to the front desk. I do plan on forwarding this. I’ve stayed at weekly hotels that were better in service. Trust me do not spend your money here unless you like a less than quality stay. I ran into several people that literally checked out to go stay in other hotels. Had it been just me traveling alone I would definitely NOT have stayed 7days. I wasn’t able to move an entire staff to 2 different locations in such short notice. Read less
Image of the Tripadvisor rating Don't ask for S**T…..but at least the location is good!

Apr 28, 2022 Anne S Los Angeles, California

I had a feeling check in was going to be right around 4pm, so I arrived at 3:16 pm and Kim told me check in was at 4, so I was going to sit and wait 44 minutes. But by some divine miracle, the room was ready 10 min later. (I think the room was already ready. The only reason why she checked me in when she did, was another man came in behind me and… Read more
I had a feeling check in was going to be right around 4pm, so I arrived at 3:16 pm and Kim told me check in was at 4, so I was going to sit and wait 44 minutes. But by some divine miracle, the room was ready 10 min later. (I think the room was already ready. The only reason why she checked me in when she did, was another man came in behind me and the other person at the front desk started checking him in right away.) Note to the hotel: If the room is ready, just give it to them We're already tired and crabby from traveling and would like to unwind ASAP. I stayed on the 10th floor. I had a one bedroom with a small sitting area, and the room was sparkling clean. But as I've read from all the reviews on this hotel, don't ask for s**t! You get a nice room in a good location, and that's it. There's no daily housekeeping (which doesn't apply to me because I always decline it). In fact when I arrived, there was trash put in the hall that stayed there for 3 days. They gave me NOTHING for toiletries, so it might be best to bring your own everything. They gave me a teeny-tiny bottle of shampoo and a teeny bar of soap, that's it!! Motel 6 gives you more than that. At least the location is good. You're right on Michigan Ave, so walking distance of everything. I would've enjoyed it more if the weather was warmer. There are 5 elevators but the far right ones are technically service elevators but none are key card operated. I think my favorite part of the hotel was the fitness center. It was on the 25th floor. Only one elevator goes to the 25th floor (the left one of the service elevators) otherwise you have to go to the 24th floor and walk up a flight of stairs. But it's spacious, good equipment, nice lighting and mirrors, and a nice view of Michigan Ave. I was here for hours when it was too cold to get my cardio outside. One thing about the location, they roll up the sidewalks at 10pm and you see police cars on every block. Aside from being tourist central, this location is also looting/riot central when one breaks out, like in '91 when the Bulls won the NBA championship, and in '20 for the George Floyd riots. So that's why the streets are quiet and there's cops everywhere around that time. But those riots are (knock on wood!) few and far between. Other than that, this location is perfect. You'll have to go out for most meals, but there is a teeny fridge and a safe in your room. The rooms are quiet for the most part, but if there is someone having a conversation in your hall, you can hear everything. I didn't see a single housekeeping person until I was about to check out. I even tried asking one for more coffee, but she brushed past me and didn't really acknowledge me. Even though it's a hotel for the low maintenance traveler, I was fine with it. I may even stay here again. Read less
Image of the Tripadvisor rating Nice and clean. Friendly employees

Apr 19, 2022 enriquecT1395IV

The rooms are clean, except for the windows panes. The beds are big and comfortable. Employees are friendly. Some of them very very friendly. It is very well located, in the magnificient mile, pretty near the loop. I hope would visit again.