Atelier Playa Mujeres

Cancun, Mexico

The hotel

All Inclusive. All-suite. All adults. This is the all-time luxury escape in Mexico. Seamlessly sweeping into the sands of Playa Mujeres, and the curacao-blue waters which wash it, this sparkling new hotel has upped the all-inclusive ante with its ATELIER Artist Service®, including extras like a pillow menu, daily restocked bar, pool concierge, and 24-hour room service. Showcasing the region’s art, culture, and natural beauty, it’s also been designed to provide the ultimate in indulgences, with semi-sunken sun loungers, four-poster daybeds, and a mix of Mexican and global gourmet menus in its complimentary dining venues (plus the exquisite creations of celebrity chef Edgar Nunez at María Dolores® if you fancy treating yourself).

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Fitness Centre/Gym
  • Internet Access
  • Beachfront location
  • Restaurant

Where is it

Located within the exclusive Playa Mujeres complex. Transfer time from Cancun Airport: 30 minutes.

Hotel information

431 suites, dressed with avant-garde style furniture and Total-Rest Beds®. All with air-conditioning, smart TV, stocked mini-bar with water, sodas, beer and juice (refilled daily) digital alarm clock and USB ports, safe, 1 king-size bed, or 2 queen-size beds, sleeping maximum 3 adults. Every suite has a large bath, double sinks, a rain style shower and bathrobes. Junior Suites enjoy views of the ocean or golf course. 

All Inclusive of: all meals at 7 different restaurants, Coffee corner, and all beverages, including top shelf brands, at 6 bars. Mini-bar with water, soft drinks, beers and juice, restocked daily. Complimentary WiFi. Non-motorised sports. Pool concierge. Use of the state-of-the-art gym. Art & Experience program which includes art tasting, the art of mixology, Caribbean rhythms and more. 24-hour room service.

Junior Suites Ocean View look out to the sea from a private balcony, have a generous working space and fine dining facilities.

Junior Suites Swim Out are spacious rooms that offer direct pool access to a semi-private swimming lane lane from a terrace. 

Rooftop Suites are also available, with a private rooftop terrace which features a plunge pool, shower, half bath and a pergola bed.

8 restaurants; Mercado 19 (Mexican buffet restaurant). El Suspiro (International buffet during breakfast. Seafood à la carte during the afternoon). Takeshi (Asian cuisine). Cilento (Italian cuisine). Los Abrazos (South American grill). Alba (healthy bar). El Trompo (snacks). María Dolores* (exclusive dining with celebrity chef Edgar Nunez; innovative Mexican cuisine). 7 bars including El Suspiro swim up bar, Don Fernando lobby bar, La Oficina, El Cielo sky bar and Bar de la Calle. Coffee shop. 24-room service.

Activity programme, happenings and events during the day and night.

1,360 sqm infinity pool. Spa*. Gym. Complimentary non-motorised water sports including including kayaks, snorkeling, stand-up paddle boards and beach tennis. Tennis and paddle ball courts. Motorised water sports*. Discounted green fees at 18-hole golf course designed by Greg Norman*. Art walk. Art & Design gallery*.

Complimentary WiFi in all rooms and common areas throughout the resort. Valet parking. Car rental*. Atelier-Estudio App that allows guests to check in remotely, pick their suite location, act as a digital key, E-chat with concierge and more

* Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
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Traveller rating

  • Excellent (441)
  • Very good (72)
  • Average (40)
  • Poor (19)
  • Terrible (22)
Image of the Tripadvisor rating Amazing!

Jul 11, 2020 taylorgM5211OE

We really enjoyed our stay here. The staff is so accommodating. Phenomenal food, drinks, gym, pool, and activities. We had everything that we needed, and we were never bored! We will never forget how much fun we had with the entertainment staff (Alejandro, Edson, Eduardo, Ana). They really did feel like friends by the end of the trip, and it was… Read more
We really enjoyed our stay here. The staff is so accommodating. Phenomenal food, drinks, gym, pool, and activities. We had everything that we needed, and we were never bored! We will never forget how much fun we had with the entertainment staff (Alejandro, Edson, Eduardo, Ana). They really did feel like friends by the end of the trip, and it was so sad leaving. I also really enjoyed playing beach games, chilling at pool side cabanas, going to the sky bar, having a delicious iced latte after a workout in their amazing gym, and doing Aqua Zumba with Ana and Edson. Read less
Image of the Tripadvisor rating Top Notch Experience and The Best Staff in Mexico!

Jul 11, 2020 virgilalligator Maracaibo, Venezuela

We finally got to take our long awaited vacation to Atelier Playa Mujeres! Accolades for every staff member of the resort. These individuals made our vacation the BEST of 14 times in Mexico. Juan Carlos mesero El Cilento & Takeshi: We had the pleasure of being entertained and serviced by him three times. Angel-El Cielo: our 'niño guapo' Superb… Read more
We finally got to take our long awaited vacation to Atelier Playa Mujeres! Accolades for every staff member of the resort. These individuals made our vacation the BEST of 14 times in Mexico. Juan Carlos mesero El Cilento & Takeshi: We had the pleasure of being entertained and serviced by him three times. Angel-El Cielo: our 'niño guapo' Superb service and incredibly personable! He knows our names, and made connections with us as individuals, and connected us through nicknames (apodos) to others. Thank you Angel for taking such good care of us upstairs, and introducing us to Troll, Hamburguesa ('sonrisador' in our eyes), Kush (Isaac), & Santiago. Carlos-el Cielo & Don Francisco--we nicknamed him 'Sonrisador' because he has the warmest smile and just simply genuine. We thoroughly got to enjoy your company and your service. Your Palomas were excellent! Alfredo, the mixologist. At Bohemian Night he took time to make a special coffee drink for my husband who HATES coffee! Eduardo and Anna are phenomenal. We had fun in our fun Bocce ball games on the beach, and in Aquazumba, beach volleyball & AquaStretching. Poolside, Oscar is attentive and humorous! Silvestre & Xianely in Maria Dolores--by far the best dining experience with professionals. Our 3 dining experiences there are memorable. Finally, Juan from the Concierge. I had misplaced my personal face mask and he stayed on top of it. He approached me poolside and had it in his hands after it went missing the first day we arrived. Read less
Image of the Tripadvisor rating ABSOLUTELY AMAZING

Jul 11, 2020 Luke8Griffin

This was by far the best week of my entire life, filled with breathtaking food and drinks. The entertainment team totally made the experience, BIG SHOUT-OUT TO ALEJANDRO, EDSON, EDUARDO, AND ANA. By the time we left i considered them to be our close friends. The bar tenders make you feel so at home and comfortable and make incredible drinks,(… Read more
This was by far the best week of my entire life, filled with breathtaking food and drinks. The entertainment team totally made the experience, BIG SHOUT-OUT TO ALEJANDRO, EDSON, EDUARDO, AND ANA. By the time we left i considered them to be our close friends. The bar tenders make you feel so at home and comfortable and make incredible drinks,( especially alfredo, luis, and jorge). The entire wait staff was flawless and made the trip that much better. The hotel is so clean and everything is run smoothly. It’s truly fun for all ages and the activities keep you as busy as you’d like to be while still having the option to relax all day in the sun. I couldn’t thing of anything to improve this resort and it’s a once in a lifetime experience. Read less
Image of the Tripadvisor rating best vacation ever!!

Jul 11, 2020 Griffinalyssal

This was truly one of the best experiences I’ve ever had. The staff was absolutely amazing and very welcoming. There are so many events they put on to ensure you never get bored. The resort was breathtaking— so beautiful and always clean. Shoutout to the entertainment team that made me and my siblings vacation unforgettable—if you end up going… Read more
This was truly one of the best experiences I’ve ever had. The staff was absolutely amazing and very welcoming. There are so many events they put on to ensure you never get bored. The resort was breathtaking— so beautiful and always clean. Shoutout to the entertainment team that made me and my siblings vacation unforgettable—if you end up going look for Edson, Eduardo, and Alejandro. Read less
Image of the Tripadvisor rating The best trip of my life

Jul 11, 2020 jdaileys

This trip can not be beaten, we stayed for a week and were never left bored because of the amazing entertainment team! Eduardo, Alejandro, and Edson are the coolest people ever! Also, Alfredo at the bar was the best! While you’re there ask Alfredo for the special leche jackson!