Atelier Playa Mujeres

Cancun, Mexico

The hotel

All Inclusive. All-suite. All adults. This is the all-time luxury escape in Mexico. Seamlessly sweeping into the sands of Playa Mujeres, and the curacao-blue waters which wash it, this sparkling new hotel has upped the all-inclusive ante with its ATELIER Artist Service®, including extras like a pillow menu, daily restocked bar, pool concierge, and 24-hour room service. Showcasing the region’s art, culture, and natural beauty, it’s also been designed to provide the ultimate in indulgences, with semi-sunken sun loungers, four-poster daybeds, and a mix of Mexican and global gourmet menus in its complimentary dining venues (plus the exquisite creations of celebrity chef Edgar Nunez at María Dolores® if you fancy treating yourself).

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Fitness Centre/Gym
  • Internet Access
  • Beachfront location
  • Restaurant

Where is it

Located within the exclusive Playa Mujeres complex. Transfer time from Cancun Airport: 30 minutes.

Hotel information

431 suites, dressed with avant-garde style furniture and Total-Rest Beds®. All with air-conditioning, smart TV, stocked mini-bar with water, sodas, beer and juice (refilled daily) digital alarm clock and USB ports, safe, 1 king-size bed, or 2 queen-size beds, sleeping maximum 3 adults. Every suite has a large bath, double sinks, a rain style shower and bathrobes. Junior Suites enjoy views of the ocean or golf course. 

All Inclusive of: all meals at 7 different restaurants, Coffee corner, and all beverages, including top shelf brands, at 6 bars. Mini-bar with water, soft drinks, beers and juice, restocked daily. Complimentary WiFi. Non-motorised sports. Pool concierge. Use of the state-of-the-art gym. Art & Experience program which includes art tasting, the art of mixology, Caribbean rhythms and more. 24-hour room service.

Junior Suites Ocean View look out to the sea from a private balcony, have a generous working space and fine dining facilities.

Junior Suites Swim Out are spacious rooms that offer direct pool access to a semi-private swimming lane lane from a terrace. 

Rooftop Suites are also available, with a private rooftop terrace which features a plunge pool, shower, half bath and a pergola bed.

For the ultimate upgrade experience, INSPIRA Suites offer exclusive benefits and personalised service for that real 'wow' factor. Treat yourself to:

- INSPIRA Lounge access

- An exclusive section of the beach with Beach Concierge

- Exclusive daytime access to the infinity pool at El Cielo Sky Bar 

- Green Free®2, includes two golf rounds on stays of 7 nights or more in any INSPIRA Suite category

- Early check-in for arrivals before 12:00 pm (subject to availability).

8 restaurants; Mercado 19 (Mexican buffet restaurant). El Suspiro (International buffet during breakfast. Seafood à la carte during the afternoon). Takeshi (Asian cuisine). Cilento (Italian cuisine). Los Abrazos (South American grill). Alba (healthy bar). Limón Y Sal (gourmet snacks). María Dolores* (exclusive dining with celebrity chef Edgar Nunez; innovative Mexican cuisine). 7 bars including El Suspiro swim up bar, Don Fernando lobby bar, La Oficina, El Cielo sky bar and Bar de la Calle. Coffee shop. 24-room service.

Activity programme, happenings and events during the day and night.

1,360 sqm infinity pool. Spa*. Gym. Complimentary non-motorised water sports including including kayaks, snorkeling, stand-up paddle boards and beach tennis. Tennis and paddle ball courts. Motorised water sports*. Discounted green fees at 18-hole golf course designed by Greg Norman*. Art walk. Art & Design gallery*.

Complimentary WiFi in all rooms and common areas throughout the resort. Valet parking. Car rental*. Atelier-Estudio App that allows guests to check in remotely, pick their suite location, act as a digital key, E-chat with concierge and more

* Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (948)
  • Very good (107)
  • Average (51)
  • Poor (27)
  • Terrible (32)
Image of the Tripadvisor rating Great Service

Apr 17, 2021 taylormP3244QW

Alfredo is wonderful! Request him at Cilento... The spinach ravioli and the linguini and pesto shrimp were very good. Was so impressed with the food at this resort vs. others we’ve stayed at. Highly recommend!
Image of the Tripadvisor rating Excellent A MUST

Apr 17, 2021 K3435ARamyt

We had an absolute amazing time. The service is out of this world. We travel a lot and felt a special love here. We will be back many times. The concierge team Rafael and Isreal always made sure that we were being taking care of and made reservations for whatever we needed. The SPA is a must. Maria and Armando gave us the best massage we have ever… Read more
We had an absolute amazing time. The service is out of this world. We travel a lot and felt a special love here. We will be back many times. The concierge team Rafael and Isreal always made sure that we were being taking care of and made reservations for whatever we needed. The SPA is a must. Maria and Armando gave us the best massage we have ever had. Carmen and Francisco were attentive to our every need in the hydrotherapy. Find Felix the mixologist. He was the best. Made us different drinks every night to try and none of then disappointed. The Sky Bar cocktail servers were great. Enrique by the pool and thr beach was top.notch. Nestor the vacation consultant was wonderful. From the minute we walked in the door he made us feel like family. Nestor and Miriam gave us a tour of the property to show us all they had to offer. And Ivan made sure that we were well taken care of and got us the best room. I am so thankful for all of the employees there. Each and everyone always said Hi and were always smiling. We seriously cannot say enough about the hotel and the staff. We have already planned a trip back. We will.miss them all until then. Read less
Image of the Tripadvisor rating Vacay

Apr 15, 2021 danasA7820GV

Loved everything there from the scent when you first walk in the food drinks and the peaceful vibes all the staff were so attentive and sweet ! I would also like to thank mama Hilda for the help and Lucio from the coffee for all the amazing coffee! Would love to go back
Image of the Tripadvisor rating Resort has gone downhill look elsewhere

Apr 14, 2021 Austin C

My wife and I have been to this resort 3 times, but after this last trip we will not be returning. The food has become uneatable, the service average, and the staff pestered us with add-ons the entire trip. They are trying to sell “inspira” as a membership and it’s like going to a timeshare scam. Too many better options to waste your time and… Read more
My wife and I have been to this resort 3 times, but after this last trip we will not be returning. The food has become uneatable, the service average, and the staff pestered us with add-ons the entire trip. They are trying to sell “inspira” as a membership and it’s like going to a timeshare scam. Too many better options to waste your time and money here. We ended up cutting our trip short. Read less
Image of the Tripadvisor rating Ricardo

Apr 12, 2021 kkarpyn

My vacation was made my Ricardo! He was so nice funny kinda and keep us company the whole vacation !! Aqua zumba!! My favorite!! Thank you so much Ricardo, he was giving us so many options what we want to do Volleyball, bingo and other activities!!