Atelier Playa Mujeres

Cancun, Mexico

The hotel

All Inclusive. All-suite. All adults. This is the all-time luxury escape in Mexico. Seamlessly sweeping into the sands of Playa Mujeres, and the curacao-blue waters which wash it, this sparkling new hotel has upped the all-inclusive ante with its ATELIER Artist Service®, including extras like a pillow menu, daily restocked bar, pool concierge, and 24-hour room service. Showcasing the region’s art, culture, and natural beauty, it’s also been designed to provide the ultimate in indulgences, with semi-sunken sun loungers, four-poster daybeds, and a mix of Mexican and global gourmet menus in its complimentary dining venues (plus the exquisite creations of celebrity chef Edgar Nunez at María Dolores® if you fancy treating yourself).

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Fitness Centre/Gym
  • Internet Access
  • Beachfront location
  • Restaurant

Where is it

Located within the exclusive Playa Mujeres complex. Transfer time from Cancun Airport: 30 minutes.

Hotel information

431 suites, dressed with avant-garde style furniture and Total-Rest Beds®. All with air-conditioning, smart TV, stocked mini-bar with water, sodas, beer and juice (refilled daily) digital alarm clock and USB ports, safe, 1 king-size bed, or 2 queen-size beds, sleeping maximum 3 adults. Every suite has a large bath, double sinks, a rain style shower and bathrobes. Junior Suites enjoy views of the ocean or golf course. 

All Inclusive of: all meals at 7 different restaurants, Coffee corner, and all beverages, including top shelf brands, at 6 bars. Mini-bar with water, soft drinks, beers and juice, restocked daily. Complimentary WiFi. Non-motorised sports. Pool concierge. Use of the state-of-the-art gym. Art & Experience program which includes art tasting, the art of mixology, Caribbean rhythms and more. 24-hour room service.

Junior Suites Ocean View look out to the sea from a private balcony, have a generous working space and fine dining facilities.

Junior Suites Swim Out are spacious rooms that offer direct pool access to a semi-private swimming lane lane from a terrace. 

Rooftop Suites are also available, with a private rooftop terrace which features a plunge pool, shower, half bath and a pergola bed.

8 restaurants; Mercado 19 (Mexican buffet restaurant). El Suspiro (International buffet during breakfast. Seafood à la carte during the afternoon). Takeshi (Asian cuisine). Cilento (Italian cuisine). Los Abrazos (South American grill). Alba (healthy bar). El Trompo (snacks). María Dolores* (exclusive dining with celebrity chef Edgar Nunez; innovative Mexican cuisine). 7 bars including El Suspiro swim up bar, Don Fernando lobby bar, La Oficina, El Cielo sky bar and Bar de la Calle. Coffee shop. 24-room service.

Activity programme, happenings and events during the day and night.

1,360 sqm infinity pool. Spa*. Gym. Complimentary non-motorised water sports including including kayaks, snorkeling, stand-up paddle boards and beach tennis. Tennis and paddle ball courts. Motorised water sports*. Discounted green fees at 18-hole golf course designed by Greg Norman*. Art walk. Art & Design gallery*.

Complimentary WiFi in all rooms and common areas throughout the resort. Valet parking. Car rental*. Atelier-Estudio App that allows guests to check in remotely, pick their suite location, act as a digital key, E-chat with concierge and more

* Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (582)
  • Very good (84)
  • Average (44)
  • Poor (20)
  • Terrible (28)
Image of the Tripadvisor rating la Calle Bar

Sep 25, 2020 matthewaR3299NE

Luis is awesome! He made special drinks for my wife and I and really surprised us! I highly recommend seeing him when you come to this resort! He specializes in mixology and his creations are sooo bomb. highly recommend!!!!!
Image of the Tripadvisor rating La Calle

Sep 25, 2020 sarahpaguilar

We had the best drinks from Luis Gomez!!! Best bartender because he uses mixology and really cares how the alcohol tastes and looks. He surprised me and my husband everytime! I highly recommend him as he really does care how your experience is drinking and how it tastes, not just how strong it is, but yes it’s also strong lol.
Image of the Tripadvisor rating Best Experience !

Sep 25, 2020 pepen761

Atelier is one of the best hotels I have ever been to. The place has a delightful taste, attention to every detail, service is great, the staff is amazing, and quality in food and beverages is excellent. Will come back for sure
Image of the Tripadvisor rating Wonderful experience

Sep 24, 2020 Raeleenh7

My son and I stayed for a wonderful week at the Atelier. The water and weather was warm but was matched to the wonderful warmth of the staff. Manuel in the Mercado, Cesar and Jose around the pool. The most amazing food at the Italian Cliento and the highlight at their Maria Dolores restaurant. At home this would be at least 2 hats or 2 Michelin… Read more
My son and I stayed for a wonderful week at the Atelier. The water and weather was warm but was matched to the wonderful warmth of the staff. Manuel in the Mercado, Cesar and Jose around the pool. The most amazing food at the Italian Cliento and the highlight at their Maria Dolores restaurant. At home this would be at least 2 hats or 2 Michelin stars. Yes it was that good. Thank you to all the staff for a safe and wonderful break in these strange Covid times. I encourage all to visit this Hotel. Read less
Image of the Tripadvisor rating Modern rooms, quality food, large pools, close to the beach

Sep 22, 2020 johnnythedoest

Large bright rooms, high ceilings. Room service is excellent. The hotel is located on a private property, behind two fences with security gates. This gives it a sense of being secluded from the rest of the hotels. The building is adjoint to Estudio hotel, which seems to be more family-friendly/less fancy. An area around the hotel is green, there… Read more
Large bright rooms, high ceilings. Room service is excellent. The hotel is located on a private property, behind two fences with security gates. This gives it a sense of being secluded from the rest of the hotels. The building is adjoint to Estudio hotel, which seems to be more family-friendly/less fancy. An area around the hotel is green, there are couple pedestrian walk-ways. There are two pools in the hotel. One at 5th floor is for Inspira (upgrade tier) guests. It becomes available to general public after 6pm. The other one is at the ground level, available 9am-6pm to everyone, with two swim-in bars. There is also a jacuzzi. Hotel is just steps from the beach. The staff is amazing, all seem to care about guests satisfaction. Not sure if this was result of COVID extra measures, but our room was cleaned multiple times a day. Speaking of the perceived safety, it is boosted by the fact that all of the personnel wear masks, guests insisted to use sanitizer on every entrance. Read less