Wyndham New Orleans French Quarter

New Orleans, Louisiana

The hotel

Most come to New Orleans for the exuberance and elegance of the French Quarter, and this hotel places you right in the thick of it. Just blocks from Bourbon Street, it’s also your way into The Big Easy’s other lures: gumbo, jazz and blues, Mississippi steamboat sounds, even Mardi Gras if you time things right, fill surrounding streets. But Wyndham New Orleans French Quarter is more than its prime Royal Street address. Inside you’re treated to the French Quarter’s only indoor pool, a terracotta-tiled sanctuary with views of both the adjoining hotel gym and New Orleans itself. Downstairs, Deuce McAllister’s Ole Saint Kitchen & Tap serves southern dishes like BBQ shrimp, local and regional craft beers, and Louisiana-inspired cocktails, with both the restaurant and sports lounge infused in Deep South hospitality.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Close to City Centre
  • Restaurant

Where is it

A true French Quarter hotel, set on Royal Street, just moments from buzzing Bourbon Street and near the Canal Streetcar route. Famous attractions surround the hotel: it’s half a mile from Steamboat Natchez, under a mile from Riverwalk Marketplace and the French Market, and 1 mile from Mardi Gras World. You’ve also got House of Blues just a 5-min walk away. Transfer time from Louis Armstrong New Orleans International Airport: 30 minutes.

Hotel information

374 rooms. All with flatscreen HDTV with premium channels and pay-per-view movies, complimentary WiFi, clock radio with iPod dock, coffee maker with Wolfgang Puck coffee, 2 bottles of water (on arrival), safe, hairdryer, and iron and board. Microwave* and fridge* available (subject to availability, on request). King Guestrooms are 300 sq ft with 1 king-size bed, sleeping maximum 2 adults.

2 Double-Double Guestrooms are also 300 sq ft with 2 double beds, sleeping maximum 4 adults.

Oversized Double Bedded Guestrooms are 370 sq ft with 2 double beds and a rollaway bed (subject to availability and request), sleeping maximum 5 adults.

Oversized King Guestrooms are 370 sq ft with 1 king-size bed and a sofa bed, sleeping maximum 4 adults.

Executive King Guestrooms are 400 sq ft and have a separate sitting area with 1 king-size bed and a sofa bed, sleeping maximum 4 adults.

Deuce McAllister’s Ole Saint Kitchen & Tap (southern Louisiana coastal menu, with sports lounge bar featuring 15 flatscreen TVs). Indoor pool (heated). Fitness centre (24-hour). Concierge. Laundry/dry-cleaning services* (weekdays). Complimentary WiFi. Valet parking $38 plus tax per night (payable locally; subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (242)
  • Very good (117)
  • Average (58)
  • Poor (22)
  • Terrible (22)
Image of the Tripadvisor rating Inaccurate Billing

Nov 21, 2021 178dustanb

New Orleans Incorrect Billing, Dirty Room & Rude Staff 818871418 I booked this room directly through Marriott and was initially delighted with a price of $167/night quoted by Marriott's central booking agent. That was the END of my delight. I was immediately charged $276.39 for the first night. I called the hotel directly and spoke to Front… Read more
New Orleans Incorrect Billing, Dirty Room & Rude Staff 818871418 I booked this room directly through Marriott and was initially delighted with a price of $167/night quoted by Marriott's central booking agent. That was the END of my delight. I was immediately charged $276.39 for the first night. I called the hotel directly and spoke to Front Office Manager Rita Buie. She made it all so much worse by threatening to cancel my reservation. Apparently threats are the way to handle guests that have been lied to and then robbed. I asked her not to do that. I had no time left to find a suitable alternative. Upon arrival, I was greeted with a room that was covered in dust, with a bathroom door that would not close properly and a $5.99 chilled bottle of "wine" that apparently served as an apology for the $100+ overbilling on night one. I was not impressed. I waited to speak to Ms. Buie several times at the front desk but those other guests waiting to complain about their inaccurate billing led to long lines. The best I can tell, nothing was done for those guests either other than issuing empty apologies. After returning from my trip,, I even called again to give another chance to make this right. I left a message for the Operations Manager, Mr Hopper, who did not see fit to return my call. You can always buy a nice location for a hotel but you cannot as easily hide that you are a bunch of TH****S. Read less
Image of the Tripadvisor rating Perfect location, amazing staff & amenities

Nov 6, 2021 A3038VLdianew

As a Platinum Elite lifetime member and a business traveler my first choice is always Marriott, but I have a special fondness for the AC brand. In particular the front desk staff were not just professional, but truly displayed a level of hospitality and helpfulness that will keep me coming back. This hotel is in a perfect location to meet both the… Read more
As a Platinum Elite lifetime member and a business traveler my first choice is always Marriott, but I have a special fondness for the AC brand. In particular the front desk staff were not just professional, but truly displayed a level of hospitality and helpfulness that will keep me coming back. This hotel is in a perfect location to meet both the business traveler and tourist needs. Walking distance to great entertainment, historical sites and the convention center. Read less
Image of the Tripadvisor rating Terrible Customer Service

Nov 5, 2021 kathryncongdon

This hotel has the absolute worst customer service. We were told we’d get an exterior room upon check in, but needed to wait an hour and they’d call us when the room was ready. They never called. We came back on our own and the room we were given was interior, with a window that looks at an air shaft. When we asked for a different room, they said… Read more
This hotel has the absolute worst customer service. We were told we’d get an exterior room upon check in, but needed to wait an hour and they’d call us when the room was ready. They never called. We came back on our own and the room we were given was interior, with a window that looks at an air shaft. When we asked for a different room, they said we could have one the following morning, and they’d call us. However, in the morning, no one called us and when we asked about it, they said “no, the person who promised you that shouldn’t have”… they went on to aggressively provide excuses about Halloween Weekend and weddings at the hotel; then if they didn’t have a room to offer, they shouldn’t have. After a few more hours, we finally got a new room with a that looked to the outside (who would have thought this would be something you have to beg for). The next day, no one serviced the room, even though we requested it in the app. The following night a couple literally fought for hours, screaming and banging on the walls (a woman literally screaming and crying “help!” Continuously at the top of her lungs); we called the front desk to make a noise complaint, but the fighting continued for hours. The final morning, I requested towels at 7am (since our room was never serviced the day before), at 8:45, I made an additional request-at 10:45 they responded, AFTER we had checked out saying they’d be up soon. I understand being busy, but these big weekends should be planned and staffed for. Most importantly, it’s not the customer’s fault that the staff makes empty promises. We will NEVER be back! Read less
Image of the Tripadvisor rating Great rooms and staff

Nov 4, 2021 JamesLeo1104 Long Island, New York

Our experience with the staff was awesome. The building is beautiful, and obviously older. As such, you have the winding, some times confusing hallways, and things seem to be well maintained. Even with historical looking windows, the rooms are very modern, and well maintained. If you use the valet, make sure you leave a bit of extra time to… Read more
Our experience with the staff was awesome. The building is beautiful, and obviously older. As such, you have the winding, some times confusing hallways, and things seem to be well maintained. Even with historical looking windows, the rooms are very modern, and well maintained. If you use the valet, make sure you leave a bit of extra time to get your car. Read less
Image of the Tripadvisor rating Dave Chappelle Show

Oct 30, 2021 Connector576328

Near everything and food was good. Staff was great, friendly and helpful. Room modern and clean. Room has great space and love the bathroom. Who Dat nation owes me nothing. Quite a few places are walking distance