Hilton Back Bay

Boston, USA

The hotel

The Hilton Back Bay hotel is ideally located in the heart of the city's most picturesque neighbourhood just steps away from the great shopping of the Prudential center, Copley plaza and Newbury street just minutes away. With Boston being such a ‘walkable’ city this hotel is perfect for first time visitors to get up close and personal with the city and from the upper floors of the hotel you have an excellent view of the Charles River and Fenway Park, home of the Red Sox. There is the nice addition of a heated indoor pool with Jacuzzi and during the summer months an outdoor sunbathing patio – very welcoming after all that walking. Casually elegant, the Forty Dalton restaurant have some very friendly bar staff on hand to whisk up a stunning cocktail and give you some tips on what to see next during your stay. For further refreshment there is also a Starbucks® café in the lobby where you can get your favourite latte whilst using the free Internet facilities.

Amenities

  • Bar
  • Swimming Pool
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

In the heart of historic Back Bay, close to Newbury Street boutiques and a 15 min walk from the Common and Downtown. Transfer time from Boston Logan International Airport: 20 minutes.

Hotel information

390 rooms on 26 floors with 3 lifts. All furnished with custom-designed Hilton Sereniy Bed, with air-conditioning, LCD flatscreen cable TV, clock/radio with MP3 connection, coffee maker, safe, hairdryer and iron and board. Standard Room with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children. Views of downtown Boston are available on floors 4–22.

Superior Rooms are 300–550 sq ft and have views of the Boston skyline, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Forty Dalton (American and International style cuisine, open for breakfast). Lobby café and bar (with Starbucks® coffee and an all-day menu). Corner Pantry (open 24 hours, grab-and-go food). Indoor swimming pool. Jacuzzi. Outdoor sunbathing patio (seasonal). Fitness centre. Complimentary WiFi in lobby. Laundry/dry-cleaning service*. Room service*. Self-parking $50 plus tax, per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1284)
  • Very good (1306)
  • Average (530)
  • Poor (195)
  • Terrible (103)
Image of the Tripadvisor rating Great location and super helpful service

Dec 4, 2019 Lbhendry COCONUT CREEK

We had a double room on the 12th floor. It was spacious and had a mini frig. The location was the best part of this hotel, right across the street from the Prudential and just off Boylston. It was easy to get to great restaurants, shopping and the train station. I would give 5 stars but the beds were very uncomfortable as they are very FIRM.… Read more
We had a double room on the 12th floor. It was spacious and had a mini frig. The location was the best part of this hotel, right across the street from the Prudential and just off Boylston. It was easy to get to great restaurants, shopping and the train station. I would give 5 stars but the beds were very uncomfortable as they are very FIRM. (Please Hilton, I am a loyal honors member, can I get a soft bed?) Another strange tidbit, you cannot get a cup of coffee in the lobby or lobby bar?? Read less
Image of the Tripadvisor rating Stay at the Sheraton

Dec 4, 2019 jmoors706767

Ad did not match what I received for a room or fees associated. Good location but stay at neighboring hotels you will get more for your money. This hotel was very basic with small rooms. Front desk very annoyed when you ask questions.
Image of the Tripadvisor rating Christmas Shopping Fun

Dec 3, 2019 935deniseg

A family Christmas trip with all the trimmings---a perfect hotel in the heart of Boston.....a perfect location with shopping Galore excellent restaurants and a relaxing elegant hotel Dont miss it Holidays in Boston with family are Joyous
Image of the Tripadvisor rating Bad sci fi movie decor

Dec 1, 2019 W919KFfrankp Woodstock, United States

Decor was like a bad sci fi movie, too much black and silver, numbers indicating floor level were made of bolts..really? Not sure who is outfitting Hiltons these days but seeing some unfortunate looks..
Image of the Tripadvisor rating Great Stay!

Dec 1, 2019 mmiller109 Norfolk, Virginia

Glad we chose this location in Boston...great fans of Hilton properties and this one was great. Staff was friendly and helpful. Rate was very competitive, room was clean, and the bar was fun. Great stay!