Hilton Back Bay

Boston, USA

The hotel

The Hilton Back Bay hotel is ideally located in the heart of the city's most picturesque neighbourhood just steps away from the great shopping of the Prudential center, Copley plaza and Newbury street just minutes away. With Boston being such a ‘walkable’ city this hotel is perfect for first time visitors to get up close and personal with the city and from the upper floors of the hotel you have an excellent view of the Charles River and Fenway Park, home of the Red Sox. There is the nice addition of a heated indoor pool with Jacuzzi and during the summer months an outdoor sunbathing patio – very welcoming after all that walking. Casually elegant, the Forty Dalton restaurant have some very friendly bar staff on hand to whisk up a stunning cocktail and give you some tips on what to see next during your stay. For further refreshment there is also a Starbucks® café in the lobby where you can get your favourite latte whilst using the free Internet facilities.

Amenities

  • Bar
  • Swimming Pool
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

In the heart of historic Back Bay, close to Newbury Street boutiques and a 15 min walk from the Common and Downtown. Transfer time from Boston Logan International Airport: 20 minutes.

Hotel information

390 rooms on 26 floors with 3 lifts. All furnished with custom-designed Hilton Sereniy Bed, with air-conditioning, LCD flatscreen cable TV, clock/radio with MP3 connection, coffee maker, safe, hairdryer and iron and board. Standard Room with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children. Views of downtown Boston are available on floors 4–22.

Superior Rooms are 300–550 sq ft and have views of the Boston skyline, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Forty Dalton (American and International style cuisine, open for breakfast). Lobby café and bar (with Starbucks® coffee and an all-day menu). Corner Pantry (open 24 hours, grab-and-go food). Indoor swimming pool. Jacuzzi. Outdoor sunbathing patio (seasonal). Fitness centre. Complimentary WiFi in lobby. Laundry/dry-cleaning service*. Room service*. Self-parking $50 plus tax, per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1308)
  • Very good (1323)
  • Average (535)
  • Poor (203)
  • Terrible (109)
Image of the Tripadvisor rating Fabulous staff

Mar 14, 2020 srittereiser Seattle, Washington

I’d recommend the Hilton Back Bay if you want fabulous service provided by their professional team. From reception to housekeeping and bartender this place is awesome. It is located close to attractions as well as the Colleges of Fenway.
Image of the Tripadvisor rating Rude

Mar 12, 2020 tomjF7721XF

The lady who answers the phone overnight is very rude and know nothing about customer service. Called to inquire she simply hang up the phone without even trying to listen . She needs to be fired . I Won't recommend staying here to anyone
Image of the Tripadvisor rating Convenient location with all basic needs well covered

Mar 9, 2020 108jeanclauden New York City, New York

Rooms have been renovated. Easy access to convention center, prudential center, copley and transportation. Food and beverage facilities limited to bar and breakfast room but many restaurants are available in the immediate area.
Image of the Tripadvisor rating Great spot, quiet, clean, LOVE the breakfast staff!

Mar 9, 2020 bjigluck

Bathrooms are clean. Rooms have plenty of room, updated and are all different. Beds could use new mattresses or toppers, but aren’t horrible. Pillows were ok. Overall we love this location and keep coming back each time we visit Boston:))
Image of the Tripadvisor rating Hilton Back Bay Boston MA

Mar 6, 2020 pgsavas Boston, Massachusetts

I was looking for a hotel in Boston with affordable on-site parking, ready access to public transportation and a plethora of dining, shopping and entertainment options. A hotel that was staffed with sincere, polite, capable people who always went out of their way to make my stay perfect. A hotel with great views of the city lights and/or the… Read more
I was looking for a hotel in Boston with affordable on-site parking, ready access to public transportation and a plethora of dining, shopping and entertainment options. A hotel that was staffed with sincere, polite, capable people who always went out of their way to make my stay perfect. A hotel with great views of the city lights and/or the Charles River / Cambridge. Luckily, I discovered the Hilton in Boston's Back Bay. Absolutely wonderful location, amenities and staff. Wouldn't stay anywhere else... PG Read less