Hilton Back Bay

Boston, USA

The hotel

The Hilton Back Bay hotel is ideally located in the heart of the city's most picturesque neighbourhood just steps away from the great shopping of the Prudential center, Copley plaza and Newbury street just minutes away. With Boston being such a ‘walkable’ city this hotel is perfect for first time visitors to get up close and personal with the city and from the upper floors of the hotel you have an excellent view of the Charles River and Fenway Park, home of the Red Sox. There is the nice addition of a heated indoor pool with Jacuzzi and during the summer months an outdoor sunbathing patio – very welcoming after all that walking. Casually elegant, the Forty Dalton restaurant have some very friendly bar staff on hand to whisk up a stunning cocktail and give you some tips on what to see next during your stay. For further refreshment there is also a Starbucks® café in the lobby where you can get your favourite latte whilst using the free Internet facilities.

Amenities

  • Bar
  • Swimming Pool
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

In the heart of historic Back Bay, close to Newbury Street boutiques and a 15 min walk from the Common and Downtown. Transfer time from Boston Logan International Airport: 20 minutes.

Hotel information

390 rooms on 26 floors with 3 lifts. All furnished with custom-designed Hilton Sereniy Bed, with air-conditioning, LCD flatscreen cable TV, clock/radio with MP3 connection, coffee maker, safe, hairdryer and iron and board. Standard Room with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children. Views of downtown Boston are available on floors 4–22.

Superior Rooms are 300–550 sq ft and have views of the Boston skyline, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Forty Dalton (American and International style cuisine, open for breakfast). Lobby café and bar (with Starbucks® coffee and an all-day menu). Corner Pantry (open 24 hours, grab-and-go food). Indoor swimming pool. Jacuzzi. Outdoor sunbathing patio (seasonal). Fitness centre. Complimentary WiFi in lobby. Laundry/dry-cleaning service*. Room service*. Self-parking $50 plus tax, per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1292)
  • Very good (1316)
  • Average (533)
  • Poor (203)
  • Terrible (106)
Image of the Tripadvisor rating Great Location for the whole family

Jan 21, 2020 Cruiser54073

everyone that worked at the hotel tried to please us and offered help. Rooms were clean and worked out very well for our family trip! We love Boston and being from out of town this was a good place to stay.
Image of the Tripadvisor rating Great place to stay in Boston

Jan 19, 2020 Michael L Charlotte, United States

Wonderful place to stay. Near many attractions and places to dine. Room was clean, staff was friendly, the lounge was a great place to unwind from the busy day and have some dinner for the evening. Would highly recommend this place.
Image of the Tripadvisor rating Great except for bathtub!

Jan 19, 2020 OttTourist Ottawa, Canada

Great location, beautiful hotel. superb gym. Only problem is their bizarre decision to install absurdly short tubs in the disability rooms. Extremely uncomfortable for a 6’4” disabled guy who needs to soak multiple times per day. They have plenty of room for a standard tub—they had to tile in a 1.5’ spacer for the ridiculous tub they chose. I sure… Read more
Great location, beautiful hotel. superb gym. Only problem is their bizarre decision to install absurdly short tubs in the disability rooms. Extremely uncomfortable for a 6’4” disabled guy who needs to soak multiple times per day. They have plenty of room for a standard tub—they had to tile in a 1.5’ spacer for the ridiculous tub they chose. I sure hope they change that. because otherwise this is a great hotel! Read less
Image of the Tripadvisor rating This place is a hot mess

Jan 18, 2020 darrenw815 Schroon Lake, New York

I have stayed here before and I am totally loyal to the Hilton brand, but this place has really gone downhill and I will not be coming back unless huge changes are made. The rooms are still nice and the beds comfortable. The rooms are in black decor so they are dark and depressing, especially in the winter. The main restaurant is closed except… Read more
I have stayed here before and I am totally loyal to the Hilton brand, but this place has really gone downhill and I will not be coming back unless huge changes are made. The rooms are still nice and the beds comfortable. The rooms are in black decor so they are dark and depressing, especially in the winter. The main restaurant is closed except for breakfast so on a snowy night like tonight all you have is the bar. The tables are NOT conducive to dining and the menu is severely lacking. I was going to have a flat bread and asked if I could have a small salad - answer “No! All the salads are large (and $14)” . I finally settled for 2 martinis and a burger - total $66 - and nothing was good or special. The wait staff tries but they are either only bartenders pretending to be waiters or untrained. There is nothing on the website to let you know that “Forty Dalton” the previous restaurant is closed. Tonight a family of screaming kids who should not have been in the bar were there and it was miserable. The advertised “Starbucks” is nowhere in sight and there are no ice machines on any level - you can go down and grab a bag at the “market”. If this were a Garden Inn or a Hampton Inn I would not complain as I would be getting what I asked for, but this is a HILTON and it is embarrassing. I will be walking across the street to the Sheraton tomorrow for a much better breakfast than I can get here and at a better price. This once good property is embarrassing to the Hilton Brand (I go back and forth between silver and gold membership - I am loyal - ) Read less
Image of the Tripadvisor rating Great except for bathtub

Jan 17, 2020 Ottrour Ottawa, Canada

Great location, beautiful hotel. superb gym. Only problem is their bizarre decision to install absurdly short tubs in the disability rooms. Extremely uncomfortable for a 6’4” disabled guy who needs to soak multiple times per day. They have plenty of room for a standard tub—they had to tile in a 1.5’ spacer for the ridiculous tub they chose. I… Read more
Great location, beautiful hotel. superb gym. Only problem is their bizarre decision to install absurdly short tubs in the disability rooms. Extremely uncomfortable for a 6’4” disabled guy who needs to soak multiple times per day. They have plenty of room for a standard tub—they had to tile in a 1.5’ spacer for the ridiculous tub they chose. I sure hope they change that. because otherwise this is a great hotel! Read less