Loews Boston Back Bay Hotel

Boston, USA

The hotel

Once home to the Boston Police Headquarters, Loews Boston Back Bay Hotel is a haven of charm, sophistication and traditional New England hospitality, right in the heart of Boston's city centre. Formerly home to the old Boston Police Headquarters, this 1920's landmark is a piece of history in itself, a magnificent tribute to the city's long forgotten past. Ideally situated between 3 of the city's most sought after neighbourhoods, the South End, the Theatre District and the Back Bay, this hotel is the perfect place to hang your hat after a hard day of exploring. This hotel might be convenient, but it's much more than just a base. Each of the 225 guest rooms combine luxury, comfort and elegance to ensure the most comfortable stay. As well as state-of-the-art facilities, each beautifully renovated guestroom features soft lighting, modern decor and furnishings and decadent Frette bed linen. If you can bear to leave the comfort of your room, why not mingle with the locals and get a feel for the real Boston as you sample some delicious New England fare at the Precinct Kitchen and Bar, or venture out to enjoy a spot of retail therapy at nearby Newbury Street.

Amenities

  • Bar
  • Room Service
  • Fitness Centre/Gym
  • Close to City Centre
  • Restaurant

Where is it

Ideally situated between 3 of the city's most sought after neighbourhoods; South End, Theatre District and Back Bay. Convenient to Shopping and Fine Dining. Short walk to subway – green or orange line. Transfer time from Boston Logan International Airport: 15 minutes.

Hotel information

225 spacious, stylish and contemporary rooms on 10 floors in 1 building. All with air-conditioning, 46" LED HD Smart TV with on-demand films*, complimentary WiFi, iHome iPod docking station (for iPhone 5 and above), nightly turndown upon request, mini-bar*, Keurig coffee maker with gourmet coffee, mini-fridge available upon request, safe, iron and board, hairdryer and umbrella available on request. Standard Rooms with 1 king-size or or 2 double beds, sleeping maximum 4 adults.

Deluxe Rooms overlook the historic Back Bay neighbourhood with 1 king-size or or 2 double beds, sleeping maximum 4 adults.

Premium Rooms have city views and include a nightly turndown service with 1 king-size bed, sleeping maximum 2 adults.

Grand Corner King Rooms are located on high floors with city views and include a nightly turndown service with 1 king-size bed, sleeping maximum 2 adults.

Luxury One Bedroom Suies are located on high floors with views of the city, with a separate living room and 1 king-size bed, sleeping maximum 2 adults. 

Precinct Kitchen + Bar (open for breakfast, lunch and dinner). Apothecary lobby lounge (complimentary coffee and tea). 24-hour fitness centre with Peloton Bikes. Room service*. Childrens' and teens' activities and amenities. Concierge. Dry-cleaning service*. Complimentary WiFi. Valet parking $53 plus tax, per night (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1371)
  • Very good (570)
  • Average (131)
  • Poor (36)
  • Terrible (26)
Image of the Tripadvisor rating Phenomenal experience

May 2, 2021 jw1234577 San Francisco, California

Ryan at the front desk went above and beyond all expectations to accommodate my remote working requirements. The facilities wee exceptionally clean. Gym was awesome. I'll be coming back here every chance I get.
Image of the Tripadvisor rating Wonderful Stay!!

May 2, 2021 jimpR1769LP Randolph, Massachusetts

We celebrated our anniversary at Loews Boston the past two nights. What a wonderful experience (despite the pandemic!). The front desk, restaurant and bar staffs were all so attentive, professional, pleasant and helpful in every way. The beautiful room was a bonus - the experience well worth the stay!
Image of the Tripadvisor rating Outstanding Customer Service Sets Loews Apart

Apr 30, 2021 stevenmakuch

Even before checking-in, the hotel staff was on top of it. Thanks to Loews' partnership with local businesses, the Front Office Manger, Ryan, was able to setup a complimentary VIP tour of Boston Harbor Distillery. Our room on the 10th floor was very well appointed and extra spacious. The hotel is also in a prime location and within walking… Read more
Even before checking-in, the hotel staff was on top of it. Thanks to Loews' partnership with local businesses, the Front Office Manger, Ryan, was able to setup a complimentary VIP tour of Boston Harbor Distillery. Our room on the 10th floor was very well appointed and extra spacious. The hotel is also in a prime location and within walking distance of a multitude of local Back Bay shops and restaurants. Other amenities included a very large fitness facility that was immaculately clean and included premium machines such as a Peloton bike. Bottom line: The next time we're in Boston, we'll definitely be staying at the Loews Hotel again! Read less
Image of the Tripadvisor rating Maeve was awesome!

Apr 23, 2021 bf0ster Burlingame, California

The hotel and staff are very nice and the location is great near Newbury street. As someone who travels every week for work, Maeve really stood out. I called the hotel pre check in to get a brunch recommendation; not only did Maeve help us, she got us a reservation and gave us three options. In my experience service like that is rare. Maeve… Read more
The hotel and staff are very nice and the location is great near Newbury street. As someone who travels every week for work, Maeve really stood out. I called the hotel pre check in to get a brunch recommendation; not only did Maeve help us, she got us a reservation and gave us three options. In my experience service like that is rare. Maeve rocks!! Read less
Image of the Tripadvisor rating Pleasant Stay

Apr 19, 2021 tpaige2021

The staff was very pleasant, friendly and helpful. The property and room were clean. The location is close to shopping and dining which we enjoyed. We had some special requests and the staff we able and willing to accommodate us. We would definitely consider this property when we visit Boston again.