Loews Boston Back Bay Hotel

Boston, USA

The hotel

Once home to the Boston Police Headquarters, Loews Boston Back Bay Hotel is a haven of charm, sophistication and traditional New England hospitality, right in the heart of Boston's city centre. Formerly home to the old Boston Police Headquarters, this 1920's landmark is a piece of history in itself, a magnificent tribute to the city's long forgotten past. Ideally situated between 3 of the city's most sought after neighbourhoods, the South End, the Theatre District and the Back Bay, this hotel is the perfect place to hang your hat after a hard day of exploring. This hotel might be convenient, but it's much more than just a base. Each of the 225 guestrooms combine luxury, comfort and elegance to ensure the most comfortable stay. As well as state-of-the-art facilities, each beautifully renovated guestroom features soft lighting, modern decor and furnishings and decadent Frette bed linen. If you can bear to leave the comfort of your room, why not mingle with the locals and get a feel for the real Boston as you sample some delicious New England fare at the Precinct Kitchen and Bar, or venture out to enjoy a spot of retail therapy at nearby Newbury Street.

Amenities

  • Bar
  • Room Service
  • Fitness Centre/Gym
  • Close to City Centre
  • Restaurant

Where is it

Ideally situated between 3 of the city's most sought after neighbourhoods; South End, Theatre District and Back Bay. Convenient to Shopping and Fine Dining. Short walk to subway – green or orange line. Transfer time from Boston Logan International Airport: 15 minutes.

Hotel information

225 spacious, stylish and contemporary rooms on 10 floors in 1 building. All with air-conditioning, 46" LED HD Smart TV with on-demand films*, complimentary WiFi, iHome iPod docking station (for iPhone 5 and above), nightly turndown upon request, mini-bar*, Keurig coffee maker with gourmet coffee, mini-fridge available upon request, safe, iron and board, hairdryer and umbrella available on request. Standard Rooms with 1 king-size or or 2 double beds, sleeping maximum 4 adults.

Deluxe Rooms overlook the historic Back Bay neighbourhood with 1 king-size or or 2 double beds, sleeping maximum 4 adults.

Premium Rooms have city views and include a nightly turndown service with 1 king-size bed, sleeping maximum 2 adults.

Grand Corner King Rooms are located on high floors with city views and include a nightly turndown service with 1 king-size bed, sleeping maximum 2 adults.

King Parlor Suites are also located on high floors and are spacious with city views. They include a separate living room, oversied bathroom, separate tub and walk-in shower and a nightly turndown service with 1 king-size bed, sleeping maximum 2 adults.

Precinct Kitchen & Bar. Apothecary Lounge serving complimentary coffee and tea. Fitness centre with cardio and weight training equipment. 24-hour room service*. Business centre*. Complimentary WiFi. Overnight valet parking from $48 plus tax per night (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1321)
  • Very good (561)
  • Average (129)
  • Poor (36)
  • Terrible (23)
Image of the Tripadvisor rating Amazing Comforters

Nov 9, 2019 Jasper_Walker Renton, Washington

I have been going to the Loews for years. My favorite part about staying here is they have several pillows in the room, with different softness levels, so you can pick and choose. But more importantly they have a seriously decent comforter. I tend to sleep with just a comforter and no sheets. Many hotel rooms have a rough, icky kind of… Read more
I have been going to the Loews for years. My favorite part about staying here is they have several pillows in the room, with different softness levels, so you can pick and choose. But more importantly they have a seriously decent comforter. I tend to sleep with just a comforter and no sheets. Many hotel rooms have a rough, icky kind of comforter, but the Loews is perfect. In addition, my sense is they take actual notes on what you like and don't like, so you don't have to remember. If you don't like a room or like a room, I encourage you to let them know and they will generally note the preference. The bar downstairs pours a very nice Guinness as well and you can follow sports teams there. Nice bathrobes in the room, coffee is ok, plenty of plush towels, your choice of several newspapers. You just can't beat the Loews in my opinion. Read less
Image of the Tripadvisor rating Clean and accommodating

Nov 7, 2019 shamillie2019 Clearwater, Florida

Friendly staff, great location and very clean rooms! The building is the old police headquarters which just makes the atmosphere more appeasing! You are surrounded with such rich history all around Boston and this hotel makes your stay interesting and historically pleasing. You have nice views, and are located in the heart of Boston.
Image of the Tripadvisor rating Great location

Nov 1, 2019 Amy W Loganville, Georgia

This is an old police building so the actual building is old and charming, but up to date and classy. The location is in a nice area in walking distance to many restaurants and shopping. The desk people were very nice and informative. Once in my room, they even texted to make sure everythig was ok. My room was a tad small, but typical for a… Read more
This is an old police building so the actual building is old and charming, but up to date and classy. The location is in a nice area in walking distance to many restaurants and shopping. The desk people were very nice and informative. Once in my room, they even texted to make sure everythig was ok. My room was a tad small, but typical for a city hotel. The bed was amazing with a really fluffy duvet and comfy pillows. I slept very well, with no city noise. The bathroom had a nice shower and some motion sensing lights. There was also a heated towel bar! The restaurant downstairs was very good, but expensive. They have valet parking if you bring a car and it is pricey and a bit slow. Luckily we didn't need the car except for when it was time to leave the next morning. Overall, a great stay! Read less
Image of the Tripadvisor rating Amazing night at Loews

Oct 31, 2019 192triciam Palm Beach, Florida

My husband and I visited Boston for quick getaway. We booked Loews last minute and we were not disappointed. The staff , location and hotel were fabulous. We were able to check in early and the staff couldn’t be more accommodating. We will definitely return when in Boston .
Image of the Tripadvisor rating Great option for business travel

Oct 30, 2019 blondeinabmw Atlanta, Georgia

Customer service is where the Loews Boston excels - from check in to the moment we left, the staff was gracious, friendly and accommodating. I appreciated the text messaging, prompt service and attention to detail (remembering my name the next day). The restaurant downstairs is great too - love the hot bartender with the beard and batman tattoo -… Read more
Customer service is where the Loews Boston excels - from check in to the moment we left, the staff was gracious, friendly and accommodating. I appreciated the text messaging, prompt service and attention to detail (remembering my name the next day). The restaurant downstairs is great too - love the hot bartender with the beard and batman tattoo - he was a doll. Rooms are typical from a business travel perspective. Not overly huge, nor over the top luxurious. As with most building conversion properties, there are some quirks like limited closet storage because of support pillars, etc. I did think the bed was comfortable, and appreciated the cozy robes. The motion sensor night light under the bathroom vanity is a great touch and one I hope to install at home! No views of note, but the property is well located and convenient to just about anywhere you'd want to go. Do note that there are quite a few stairs to get into the lobby, and valet service is on the side entrance. The side entrance does have an elevator to the lobby as well. Read less