Hawthorn Suites Lake Buena Vista

Lake Buena Vista, Orlando

The hotel

As well as spacious and well-equipped suites, the Hawthorn Suites offers a whole load of fabulous extras, including a 2-hour social reception with complimentary wine and beer on Mon-Thu, so you can make friends with your fellow guests! Disney Springs is close by and there are plenty of restaurants to enjoy in the area. After a hectic day, the kids will enjoy cooling off in the swimming pool or playing a game of basketball before falling sound asleep, allowing parents to chill out in comfort with a glass of wine and a good film!

Amenities

  • Swimming Pool
  • Hot tub
  • Families
  • Theme Parks
  • No Smoking
  • Free Parking
  • Close to Walt Disney World Resort
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Games Room

Where is it

Located in the heart of Lake Buena Vista, 2 miles from Disney Springs. Driving time from airport: 25 minutes.

Hotel information

120 suites on 5 floors in 1 building with 2 lifts. All with air-conditioning, 2 satellite TVs with pay-per-view films and video games, wireless Internet access*, in-room safety deposit box, alarm/clock radio, telephone, kitchen with 2-ring burners, pots, pans, crockery and cutlery, dishwasher, microwave, coffee maker, fridge and iron and board, and hairdryer. 1-Bedroom Suites - King Bed with 1 king-size bed and a queen-size sleeper sofa in separate living area, sleeping maximum 4 adults or 2 adults and 2 children.

1-Bedroom Suites - Two Queen Beds with 2 queen-size beds and a queen-size sleeper sofa in separate living area, sleeping maximum 6 adults or 2 adults and 4 children.

Free self-parking.

Grab & go breakfast. Complimentary 'get together' with wine and beer Mon-Thu 5:30pm-7:30pm. Complimentary 24-hour coffee and tea service in lobby.

Swimming pool (heated seasonally) in tropically landscaped courtyard, hot tub, 1/4 size sport court, exercise room.

Complimentary USA Today newspaper in the lobby. Convenience store. Barbecue area, laundry*, games room and business centre.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking.To discover all the special assistance services we offer please see additional information below.

*Denotes local charge.

Special assistance

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1667)
  • Very good (884)
  • Average (261)
  • Poor (122)
  • Terrible (77)
Image of the Tripadvisor rating Awesome

Sep 22, 2021 aliekmoon

This is my second time in this hotel. I love it, the team is awesome , the cleaning is perfect. The atmosphere is very warm and welcoming. The room is very comfortable. Awesome beds. And manager Vera lovely, she is the best.
Image of the Tripadvisor rating Excellent

Sep 14, 2021 claudiamB3985YQ

Beautifull hotel. Great rooms. Nice Pool. I will return. Very clean. The rooms were very nice and with pool view. Nice staff. Fast wifi. check in fast. close to everything, shops, especially disney springs.
Image of the Tripadvisor rating No issues like recent reviewers

Sep 7, 2021 Kathleen B Fort Myers, Florida

Check-in was fast and the manager on duty was very friendly. The hotel appeared clean and it was quieter than some Disney properties that I have stayed at. They conveyed the shuttle was not running due to Covid, housekeeping every 3rd day, and grab and go breakfasts. Personally, I think this is a total cop out but almost every brand is using Covid… Read more
Check-in was fast and the manager on duty was very friendly. The hotel appeared clean and it was quieter than some Disney properties that I have stayed at. They conveyed the shuttle was not running due to Covid, housekeeping every 3rd day, and grab and go breakfasts. Personally, I think this is a total cop out but almost every brand is using Covid as a huge excuse to cut corners. At least I was not paying a resort fee here which again so many hotels have in place, while giving you absolutely nothing for it (other than excuses). The room was clean, it lacked glasses and dishes for our party of 4, but we made do. We really were just there to sleep because we were at the parks all day. The beds were comfortable. The bathroom needed some updating and the toilets are so small and shallow. I think this must present some issues, especially for the men, but I'm not going into detail on that. All in all, it was fine, nothing special, but no real issues either. If you're going to the parks all day it is a nice, affordable choice. Read less
Image of the Tripadvisor rating Just Horrible!

Sep 3, 2021 319trevac

Do not stay here. The staff is unfriendly and go out of their way to make you miserable. One of the worst experiences ever. The Vera and her manager were just hateful and unhelpful. There were roaches and the room was not clean. Do not stay here.
Image of the Tripadvisor rating RUDE & NOT RECOMMENDED

Aug 25, 2021 enchant3d Quarryville, Pennsylvania

GROSS ROOM, RUDE CUSTOMER SERVICE AND NOT TOO MENTION THE MANAGER WAS UNSYMPATHETIC AND RUDE AS WELL. Asked to keep ice cream and cupcakes for us until we returned to the hotel and was told they would and they kept BOTH in the refrigerator RUINING the ice cream turning it to liquid. It was my sons birthday and they could of cared less. I called… Read more
GROSS ROOM, RUDE CUSTOMER SERVICE AND NOT TOO MENTION THE MANAGER WAS UNSYMPATHETIC AND RUDE AS WELL. Asked to keep ice cream and cupcakes for us until we returned to the hotel and was told they would and they kept BOTH in the refrigerator RUINING the ice cream turning it to liquid. It was my sons birthday and they could of cared less. I called and complained to the manager and she really really didn’t cared, just argued that someone misunderstood me. NO! WHO PUTS ICE CREAM IN A REFRIGERATOR???? It GOES IN A FREEER always. They ruined $50.00 worth of ice cream and cupcakes. The hotel Semele smelt of marijuana and there was nothing but screaming and yelling from the rooms surrounding us. I would HIGHLY RECOMMEND NEVER EVER STAYING THERE. I WISH I COULD GET MY MONEY BACK AS THAT WAS THE WORST $300.00 spent! Read less