Hawthorn Suites Lake Buena Vista

Lake Buena Vista, Orlando

The hotel

As well as spacious and well-equipped suites, the Hawthorn Suites offers a whole load of fabulous extras, including complimentary shuttle service to Walt Disney World Resort, a daily hot American breakfast and a 2-hour social reception with complimentary wine and beer on Mon-Thu, so you can make friends with your fellow guests! Disney Springs is close by and there are plenty of restaurants to enjoy in the area. After a hectic day, the kids will enjoy cooling off in the swimming pool or playing a game of basketball before falling sound asleep, allowing parents to chill out in comfort with a glass of wine and a good film!

Amenities

  • Swimming Pool
  • Hot tub
  • Families
  • Theme Parks
  • No Smoking
  • Free Parking
  • Close to Walt Disney World Resort
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Games Room

Where is it

Located in the heart of Lake Buena Vista, 2 miles from Disney Springs. Driving time from airport: 25 minutes.

Hotel information

120 suites on 5 floors in 1 building with 2 lifts. All with air-conditioning, 2 satellite TVs with pay-per-view films and video games, wireless Internet access*, in-room safety deposit box, alarm/clock radio, telephone, kitchen with 2-ring burners, pots, pans, crockery and cutlery, dishwasher, microwave, coffee maker, fridge and iron and board, and hairdryer. 1-Bedroom Suites - King Bed with 1 king-size bed and a queen-size sleeper sofa in separate living area, sleeping maximum 4 adults or 2 adults and 2 children.

1-Bedroom Suites - Two Queen Beds with 2 queen-size beds and a queen-size sleeper sofa in separate living area, sleeping maximum 6 adults or 2 adults and 4 children.

Complimentary transport to Walt Disney World Resort and Universal Orlando Resort™. Free self-parking.

Complimentary daily hot American breakfast. Complimentary 'get together' with wine and beer Mon-Thu 5:30pm-7:30pm. Complimentary 24-hour coffee and tea service in lobby.

Swimming pool (heated seasonally) in tropically landscaped courtyard, hot tub, 1/4 size sport court, exercise room.

Complimentary USA Today newspaper in the lobby. Convenience store. Barbecue area, laundry*, games room and business centre.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1567)
  • Very good (861)
  • Average (257)
  • Poor (118)
  • Terrible (59)
Image of the Tripadvisor rating Poor Rooms & Breakfast

Nov 19, 2019 Mel_Wadsworth Mirfield, United Kingdom

We booked this hotel through Virgin Holidays to benefit from a close location to Disney, with a free shuttle bus and breakfast to save money upon arrival. Unfortunately the hotel did not live up to our expectations and I'm sad to say we really did not enjoy our stay after paying out more money due to lack of appropriate detail given to customers… Read more
We booked this hotel through Virgin Holidays to benefit from a close location to Disney, with a free shuttle bus and breakfast to save money upon arrival. Unfortunately the hotel did not live up to our expectations and I'm sad to say we really did not enjoy our stay after paying out more money due to lack of appropriate detail given to customers in advance. 1. The 'free park shuttle bus' does not cater for people with young children (it does not take strollers), so this left us driving to the parks paying $25 / day in parking to take our daughters pram. 2. The 'free breakfast' is extremely basic. Toast, cereal and on some days egg, bacon or sausage. It was very unclear that this was not a full breakfast so again we had to drive out for something locally. 3. The toilet flush, bedroom light and showerhead were not working correctly during our stay, which maintenance kindly sorted as soon as we advised them. 4. The bedroom curtains looked like they had been eaten by moths with holes in them. 5. There were small ants crawling on the wooden bedside table and kitchen table throughout our stay. Maintenance sprayed these but they were back the next morning. 6. For a non smoking hotel, there were stains and cigarette burns on the entrance hall carpet. 7. Buses used the hotel car park most mornings arriving between 5.30-6.00am and left engines making noises turning around waking up the residents. We were offered a different room for the problems, but as it was coming close to going home and viewing some of the other rooms, this would not have been an option. On a positive note, on our last evening we did attend the snacks and wine evening which is a very lovely evening. Unfortunately, our stay had already been tarnished by this point. Read less
Image of the Tripadvisor rating A Great Place to Stay

Nov 19, 2019 Adele S

We visited the hawthorn suites in November 2019 for a family holiday, the hotel is clean, tidy and the staff are extremely friendly. There is a social evening on selected nights where the host Mayra will make you extremely welcome, she is friendly and always on hand to inform you about the local area - a credit to the hotel 😁 The location is in… Read more
We visited the hawthorn suites in November 2019 for a family holiday, the hotel is clean, tidy and the staff are extremely friendly. There is a social evening on selected nights where the host Mayra will make you extremely welcome, she is friendly and always on hand to inform you about the local area - a credit to the hotel 😁 The location is in the middle of most attractions and there are plenty of places to eat close by. All in all a great place to stay. Read less
Image of the Tripadvisor rating Awesome hotel

Nov 19, 2019 JoannefromBarrow yorkshire

The hotel is great. Excellent selection at breakfast. Mayra is a very friendly and informative member of the team. Hot tub is very welcomed after a long day in the parks. Only downside is the shuttles to the parks are nearly always late.
Image of the Tripadvisor rating Fab family holiday

Nov 17, 2019 Crets787 Dudley

This is our second visit to Hawthorn Suites and we love the place - it’s a great location, the staff are helpful - especially Mayra - always there to welcome you at social hour and really great with the kids - also gives great hints and tips. The hotel is clean and our room was cleaned every day with the kids things and pjs folded up. The… Read more
This is our second visit to Hawthorn Suites and we love the place - it’s a great location, the staff are helpful - especially Mayra - always there to welcome you at social hour and really great with the kids - also gives great hints and tips. The hotel is clean and our room was cleaned every day with the kids things and pjs folded up. The breakfast is fine and good to get you started - if you are expecting a full English breakfast then this is not it - but there is plenty of cereal and options to make toast - nothing wrong with it at all - if you want a full breakfast there is a Perkins and a IHOP up the road. It’s a great place for a base with plenty of restaurants close by - Disney Springs is about $6 in an Uber / Lyft - can get to all the parks easily. Great value for money and would definitely return. Read less
Image of the Tripadvisor rating Great hotel and location

Nov 17, 2019 pitman16

The hotel was great for the rate and close to the parks, the only little concern which has nothing to do with the hotel is the shuttle company providing service to the parks, bus driver was driving the bus without a seat belt and with a cell phone, on one hand, watching the President impeachment coverage. I thought that was unsafe for all… Read more
The hotel was great for the rate and close to the parks, the only little concern which has nothing to do with the hotel is the shuttle company providing service to the parks, bus driver was driving the bus without a seat belt and with a cell phone, on one hand, watching the President impeachment coverage. I thought that was unsafe for all passengers and kids on the bus, I'm sure someone else has taken notice or even recorded a video in case of an accident or problem. Other then the shuttle service the staff from the hotel was great, Read less