Kimpton Onyx Hotel

Boston, USA

The hotel

In a town that's packed with historic brownstones, the Kimpton Onyx Hotel mirrors its surroundings perfectly. Intimate, personable and charming, guest rooms are both funky and comfortable, perfect for when you want a breather from the sights. When you are out and about, take advantage of the free bikes available, they're one of the best ways to get around Beantown. With keep fit in mind, there's also a 24-hour gym, ideal for working off all those culinary delights that you'll be tempted to try. There's so much to see all around you, including bars and restaurants in abundance but not to be missed is the hotel's very own Ruby Room Cocktail Lounge. There's a great menu on offer, including delicious Pulled Pork Sliders and Steak Frites. Beforehand, savor a Chamomile Gin Fizz or the famous Ruby Red Martini, made with grapefruit juice and muddled basil. The bar is open daily for a European-style buffet breakfast, a wonderful way to kick-start yet another exciting day!

Amenities

  • Bar
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre

Where is it

In Boston's West End, 1 block from TD Garden and a short stroll to Faneuil Hall Marketplace. Transfer time from Logan International Airport: 10 minutes.

Hotel information

112 rooms. All with air-conditioning, floor-to-ceiling windows, satellite TV, iHome Sound System, tea/coffee-making facilities, mini-bar*, in-room yoga mat, safe, bathrobes, hairdryer, iron and board. King Deluxe Rooms are 280 sq ft and have 1 king-size bed, sleeping maximum 2 adults.

Double Double Deluxe Room are 280 sq ft and have 2 double beds, sleeping maximum 4 adults.

King Premier Rooms are 325 sq ft and are located on the Penthouse Level, with 1 king-size bed, sleeping maximum 2 adults.

Ruby Room (open for breakfast and dinner, with full cocktail menu). Complimentary morning tea and coffee. Hosted evening wine hour. Fitness centre. In-room spa services*. Complimentary bikes. 24-hour room service*. Concierge. Laundry/dry-cleaning service*. 24-hour reception. Complimentary WiFi. Valet parking $49 plus tax, per night (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (801)
  • Very good (559)
  • Average (201)
  • Poor (86)
  • Terrible (34)
Image of the Tripadvisor rating Wonderful hotel, with unbeatable location!

Jan 30, 2021 jcfox1978 Columbus, Ohio

Hotel- Kimpton Onyx Date- January 2021 (2 nights) Overall: 5/5. Excellent. This is another great Kimpton property; we will surely be back. Rewards Club Recognition- 5/5. Excellent. When we arrived, we were thanked for our loyalty, and our room was upgraded. As Kimpton Inner Circle members, we also were provided with a morning newspaper, and our… Read more
Hotel- Kimpton Onyx Date- January 2021 (2 nights) Overall: 5/5. Excellent. This is another great Kimpton property; we will surely be back. Rewards Club Recognition- 5/5. Excellent. When we arrived, we were thanked for our loyalty, and our room was upgraded. As Kimpton Inner Circle members, we also were provided with a morning newspaper, and our welcome amenity matched our loyalty club preferences exactly. Staff- 5/5. Excellent. I spoke with Jessica on the phone prior to our arrival, and in addition to the information she gave us about how the hotel is operating during the pandemic, she ensured our room was out of service for 72 hours prior to our stay. Vince welcomed us to the hotel and checked us in to our room, and Ali made it a point to check in on us to make sure we had everything we needed. My spouse really enjoyed the interaction with Jessica he had on our second day; her engagement was memorable. I’d like to thank the staff for their kindness and attention to detail. Property Appearance & Maintenance- 5/5. Excellent. Exterior- The hotel entrance was clean, and the hotel was well branded. Key card access was necessary to enter the building. Interior- The lobby was a bit small but was stylish and inviting. Hallway carpets were spot free, and there were few to no scuff marks on the corridor walls. All lighting was operational. Accommodations- 5/5. Excellent. We were assigned a “One King Bed Premier” room. The room had the usual furnishings: bed, nightstands, closet, chair, desk, tv…, and they were all in good repair. The lamp shades had a few spots on them, and a small section of carpeting was damaged; otherwise, the room met all expectations. We felt secure with the extra key access door separating the rooms from the elevator. Housekeeping- 5/5. Excellent. The room was quite clean. Toiletries such as towels, soap, shampoo, tissues, & toilet paper, were all provided in a quantity adequate for the length of our stay. Pool/Gym- Not evaluated. A fitness center is located on the B level. Breakfast/Meal Options- 3/5. Average. During the pandemic, like in most cities, all restaurants and food services are discontinued. The minibar contents had been removed from the room. However, a small ‘bodega’ was present at the front desk, from which small snacks and beverages could be purchased. Social/wine hour was suspended, but morning coffee was available at the front desk (or a Keurig machine could be requested for in the room.) Laundry- Not evaluated. Computer/Printer/WiFi- 5/5. Excellent. WiFi signal was strong, and streaming was smooth. Other- Sanitizing stations were present all throughout the hotel, and the staff consistently wore masks and kept the appropriate distance from guests and one another. High touch items, such as throw pillows and pencil/paper had been removed from the room. Laundered and sanitized robes were available for those who would like them. Overall, we felt safe and that we made the right choice for our family. Read less
Image of the Tripadvisor rating Decent Hotel

Jan 24, 2021 821tomm Denver, Colorado

Overall enjoyed my stay! Found this hotel via a 3rd party booking service at a great price. Stayed two nights over the weekend. Staff was amazing, very customer service friendly. Had a king size bed, decent size room, updated, clean. Housekeeping stopped by even and asked if I needed new towels or refreshed trashed. Their bar/restaurant was closed… Read more
Overall enjoyed my stay! Found this hotel via a 3rd party booking service at a great price. Stayed two nights over the weekend. Staff was amazing, very customer service friendly. Had a king size bed, decent size room, updated, clean. Housekeeping stopped by even and asked if I needed new towels or refreshed trashed. Their bar/restaurant was closed at the time of my visit. I will note that their water pressure of the shower & faucet wasn’t great at all. Hot water, just very lower pressure. Could also use a more comfortable mattress. I’d stay here again for the price. Read less
Image of the Tripadvisor rating Clean Hotel and Comfortable Stay

Nov 19, 2020 itsvictoriashow Philadelphia, Pennsylvania

This hotel is in a great location, and you can easily walk to many bars, stores, tourist sites, and public transportation. Our room was clean and the beds were super comfortable! The hotel had a happy hour each night and they provided wine to all hotel guests, which was a nice touch. The staff were very friendly and were willing to help with… Read more
This hotel is in a great location, and you can easily walk to many bars, stores, tourist sites, and public transportation. Our room was clean and the beds were super comfortable! The hotel had a happy hour each night and they provided wine to all hotel guests, which was a nice touch. The staff were very friendly and were willing to help with anything that you needed. There was a hand sanitizer station in the lobby and in the elevator. I liked the ability to text the front desk with any requests and questions. The room was quiet. The only bad thing about the hotel was that some of the furniture in the hotel was ripped when we checked in, so I would not expect that if I paid a higher price. Read less
Image of the Tripadvisor rating Awesome hotel!!!

Nov 3, 2020 naemahh2017

This hotel was an awesome stay and the amenities were amazing, but if I’m being honest, the real perk of staying at this hotel was Vince at the concierge! He’s a real asset for the hotel. He was amazing, accommodating and his customer service was out of this world. And he catered to all of our plethora of needs, with grace and poise, he and the… Read more
This hotel was an awesome stay and the amenities were amazing, but if I’m being honest, the real perk of staying at this hotel was Vince at the concierge! He’s a real asset for the hotel. He was amazing, accommodating and his customer service was out of this world. And he catered to all of our plethora of needs, with grace and poise, he and the other staff here were very friendly and helpful! I appreciate them all. Thank you again guys, it was awesome staying with you guys! 🙏🏼🙏🏼 Definitely a place to stay when you’re in Boston! Read less
Image of the Tripadvisor rating Great location

Oct 25, 2020 IllinoisJoe79 McHenry, Illinois

The hotel is close to everything in Boston and the staff is absolutely amazing. You are walking distance to many attractions and we felt that we didn’t miss having a rental car during our 4 day trip. The hotel was clean and comfortable and I would highly recommend it to everyone!