Kimpton Onyx Hotel

Boston, USA

The hotel

In a town that's packed with historic brownstones, the Kimpton Onyx Hotel mirrors its surroundings perfectly. Intimate, personable and charming, guest rooms are both funky and comfortable, perfect for when you want a breather from the sights. When you are out and about, take advantage of the free bikes available, they're one of the best ways to get around Beantown. With keep fit in mind, there's also a 24-hour gym, ideal for working off all those culinary delights that you'll be tempted to try. There's so much to see all around you, including bars and restaurants in abundance but not to be missed is the hotel's very own Ruby Room Cocktail Lounge. There's a great menu on offer, including delicious Pulled Pork Sliders and Steak Frites. Beforehand, savor a Chamomile Gin Fizz or the famous Ruby Red Martini, made with grapefruit juice and muddled basil. The bar is open daily for a European-style buffet breakfast, a wonderful way to kick-start yet another exciting day!

Amenities

  • Bar
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre

Where is it

In Boston's West End, 1 block from TD Garden and a short stroll to Faneuil Hall Marketplace. Transfer time from Logan International Airport: 10 minutes.

Hotel information

112 rooms. All with air-conditioning, floor-to-ceiling windows, satellite TV, iHome Sound System, tea/coffee making facilities, mini-bar*, in-room yoga mat, safe, bathrobes, hairdryer, iron and board. King Deluxe Rooms are 280 sq ft and have 1 king-size bed, sleeping maximum 2 adults.

Double Double Deluxe Room are 280 sq ft and have 2 double beds, sleeping maximum 4 adults.

King Premier Rooms are 325 sq ft and are located on the Penthouse Level, with 1 king-size bed, sleeping maximum 2 adults.

Ruby Room (open for breakfast and dinner, with full cocktail menu). Complimentary morning tea and coffee. Hosted evening wine hour. Fitness centre. In-room spa services*. Complimentary bikes. 24-hour room service*. Concierge. Laundry/dry-cleaning service*. 24-hour reception. Complimentary WiFi. Valet parking $49 plus tax, per night (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (799)
  • Very good (559)
  • Average (200)
  • Poor (86)
  • Terrible (34)
Image of the Tripadvisor rating Comfortable Stay

Oct 11, 2020 PerksAdvisor_NYC New York City, New York

Kimpton Onyx was a great option if you want to be on the West End. Better yet you are only a short walk to the North End and all the restaurants and sites. Staff at this Kimpton were friendly and helpful. The rooms were clean and I felt safe at this hotel. The one downside is that there is no parking so you are best off using the valet. Tip: … Read more
Kimpton Onyx was a great option if you want to be on the West End. Better yet you are only a short walk to the North End and all the restaurants and sites. Staff at this Kimpton were friendly and helpful. The rooms were clean and I felt safe at this hotel. The one downside is that there is no parking so you are best off using the valet. Tip: I left my car overnight on the street which is cleaned every night and they do tow, believe me. Read less
Image of the Tripadvisor rating Nice rooms, complicated group check-in

Mar 9, 2020 StanD372 Paris, Tennessee, United States

The good . . . . The facilities seemed well maintained and decorated smartly. The breakfast and coffee were good. The rooms were spacious and very comfortable with numerous power and USB outlets. Things to work on . . . OK, I came in with a group of 17 and I was the leader. Having just completed a 8 day tour of Iceland and moving the group… Read more
The good . . . . The facilities seemed well maintained and decorated smartly. The breakfast and coffee were good. The rooms were spacious and very comfortable with numerous power and USB outlets. Things to work on . . . OK, I came in with a group of 17 and I was the leader. Having just completed a 8 day tour of Iceland and moving the group from hotel to hotel, I was surprised at how confused and inefficient the staff seemed at check-in. Our group had just 7 rooms for a brief overnight until we could catch our last flight home the next day. I booked 6 rooms using my cc and my Booking.com account and then I booked another room just for me (according to Onyx's requirement). This really seemed to throw them for a loop. Check-in took about 20 minutes but it seemed much longer. The staff (Noah, Vince) were nice and friendly but the situation of multiple bookings by 1 person for 16 others seemed to either overwhelm them or maybe it was the hotel booking software. Again, the staff were nice and brought us waters as we were tired and the staff eventually got everyone settled. Another issue, I only book where breakfast is indicated as "free breakfast included" and the booking confirmations all indicate this clearly for this particular hotel; however, there was a lot of confusion over this as the hotel had a very confusing policy of $50 per 2 guests per room and if you had 3 guests in a room there was an extra "free" breakfast ticket. And there would be a charge and it would be credited . . . . . .Anyway, we'll see "free" this really is because a breakfast wrap was $16 and an omelette was $20. My suggestion to management is to clearly indicate that "free breakfast" is limited to a $16 item + 1 beverage (according to the breakfast-restaurant personnel). It just seems way too complicated. The rooms were over $1600 and for the headaches, honestly, I would probably stay somewhere else on my next visit. Read less
Image of the Tripadvisor rating Great Location!

Feb 24, 2020 jessnich New Jersey

Hotel was perfectly located in Boston Easy walk to many of the main sites! Service was pleasant and the rooms were very clean and comfortable! Parking is expensive you will be able to find parking cheaper in a lot close by! Beware of the street parking signs are confusing and after midnight you will get a ticket! Two bars close by that were both… Read more
Hotel was perfectly located in Boston Easy walk to many of the main sites! Service was pleasant and the rooms were very clean and comfortable! Parking is expensive you will be able to find parking cheaper in a lot close by! Beware of the street parking signs are confusing and after midnight you will get a ticket! Two bars close by that were both great and a dunkin right around the corner! Would stay here again! Only complaint is when i booked i never received an email confirmation even though i was told i would get one and i rand back the next day and was told they don't do them. I could swear breakfast was included and my price was a bit more than i can remember Ii was quoted over the phone, Just found this a bit odd! Read less
Image of the Tripadvisor rating Nice hotel but needs a little work

Feb 24, 2020 Rette-739

I stayed just one night but after speaking to the management, they made me feel more at ease. The bed was not good which surprised me - I stay at a lot of Kimpton hotels and their service was great but if I can’t sleep comfortably; I’ve got a problem. Will try again, maybe they’ll update the beds by then. The service was great and despite a few… Read more
I stayed just one night but after speaking to the management, they made me feel more at ease. The bed was not good which surprised me - I stay at a lot of Kimpton hotels and their service was great but if I can’t sleep comfortably; I’ve got a problem. Will try again, maybe they’ll update the beds by then. The service was great and despite a few hiccups, they made me feel welcome. Thanks Raquel, Noah and Vince. Read less
Image of the Tripadvisor rating Really kind staff in a very good hotel

Feb 9, 2020 marubv Mexico City, Mexico

Being my first time in Boston I was worried about location and this wonderful hotel was just great. Walking distance from Quincy Market and Freedom trail, it offered a very good service. From the reception, the staff was so kind, offering us maps and advice. The rooms are nice and comfortable. Nice decoration and wicked good amenities. If you… Read more
Being my first time in Boston I was worried about location and this wonderful hotel was just great. Walking distance from Quincy Market and Freedom trail, it offered a very good service. From the reception, the staff was so kind, offering us maps and advice. The rooms are nice and comfortable. Nice decoration and wicked good amenities. If you don't find one you need, check the list (they even offer adapters). Read less