Disney's Port Orleans Resort

Walt Disney World, Orlando

The hotel

Enjoy good old-fashioned Southern hospitality at Disney’s Port Orleans Resort – French Quarter & Riverside. Every member of the family, from the very young to the very old, will love the relaxing vibes, as well as taking a ride on the riverboats along Mississippi-style waterways. Down at the French Quarter, the ornate architecture of New Orleans comes alive with intricate railings, cobblestone streets and courtyards filled with flowers. Mardi Gras festive fun can be had at the Scat Cat's Club, serving Creole delicacies and colourful cocktails. After a day at the parks (or a day off from the parks), there's swimming pools and activities for little ones galore.

Amenities

  • Bar
  • Swimming Pool
  • Families
  • Theme Parks
  • Children's Playground
  • Children's Pool
  • Close to Walt Disney World Resort
  • Babysitting service
  • Safety Deposit Box
  • Wheelchair access
  • Laundry Service
  • Games Room

Where is it

In the Disney Springs Resort area, with direct access to the waterways for water taxi transportation. Disney Springs is full of restaurants, entertainment venues and shopping. Transfer time from Orlando International Airport: 30 minutes.

Hotel information

3,056 rooms on 3 floors in 27 buildings. All have air-conditioning, cable TV with Disney Channel, safe, mini-fridge, hairdryer, iron and board. Port Orleans French Quarter Standard Rooms and Port Orleans Riverside Standard Rooms feature 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children. Port Orleans French Quarter Standard Rooms also allow one child under 3 years in a cot.

Port Orleans Riverside and Port Orleans French Quarter Pool View Rooms feature 2 queen-size beds, sleeping maximum 4 adults, or 2 adults and 2 children, plus a child under 3 years in a cot.

Port Orleans Riverside and Port Orleans French Quarter Garden View and River View Rooms feature 2 queen-size beds, sleeping maximum 4 adults, or 2 adults and 2 children, plus a child under 3 years in a cot.

Port Orleans Royal Guest Rooms Standard View and Port Orleans Royal Guest Rooms Garden View offer special headboards that create a 'firework' display, feature 2 queen-size beds, sleeping maximum 4 adults, or 2 adults and 2 children, plus a child under 3 years in a cot.

Port Orleans Riverside Preferred Rooms are in a preferred location, close to dining, shopping and transportation, with 2 queen-size beds and 1 pull-down bed (for children 3–9), sleeping maximum 4 adults, or 2 adults and 2 children, plus a child under 3 years in a cot.

Port Orleans Riverside Standard 5th Sleeper Rooms and Port Orleans Riverside Garden view 5th Sleeper Rooms, are as per Standard Rooms, but sleep an additional child under the age of 9.

Please note: cots must be requested at time of booking.

Use of the Walt Disney World Resort Transportation System is included in your stay, including shuttle buses and water taxis. Self-parking available approx $20 including tax, per night (payable locally, subject to change).

Riverside: Boatwright’s Dining Hall (southern cuisine, open for dinner). Riverside Mill Food Court (grab 'n' go food, open for breakfast, lunch and dinner). River Roost (bar with light bites). Muddy Rivers (poolside bar). French Quarter: Sassagoula Floatworks and Food Factory (food court, open for breakfast, lunch and dinner). Scat Cat's Club (bar). Mardi Grogs (bar with specialty frozen drinks). Pizza delivery service to your room*.

Movies under the stars (selected evenings). Evening campfires poolside.

Riverside: Ol' Man Island with swimming pool, 95-foot long waterslide, whirlpool, kids' pool, daily pool party, evening campfires and movie screening (selected nights). 5 pools including 3 in Alligator Bayou and 2 in Magnolia Bend. French Quarter: Doubloon Lagoon with lagoon pool, 51-foot long sea serpent slide, water play area and whirlpool. Games arcades* in both Riverside and French Quarter. Children's playground. Jogging trail. Bike rentals*. Fishing*. Horse-drawn carriage rides*.

Disney-themed shop. Complimentary WiFi. Disney Water Transportation to Disney Springs. Disney bus transportation. Disney Minnie Van™ service*. Laundry and dry-cleaning services*. Babysitting service*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

At the present time, Walt Disney World are conducting a phased reopening of their resort hotels. You can find out more information about which hotels are currently open at Disney’s Know Before You Go website www.disneytraveltradeinfo.com/wdwws

Minimum stay 5 nights at all times.

Maximum stay 21 nights.

*Denotes local charge. 

Please note: rollaway beds are no longer available.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4697)
  • Very good (3497)
  • Average (1216)
  • Poor (476)
  • Terrible (258)
Image of the Tripadvisor rating Second visit

Dec 17, 2020 troyn943

I have go start by saying that for those who had to file police reports for stolen items I'm sorry, as I'm sure that employee(s), have since been let go. Our stay, both times, have been nothing but awesome and as soon as the resort opens back up, we plan on booking a week long trip. Every employee was polite, respectful and willing to help at… Read more
I have go start by saying that for those who had to file police reports for stolen items I'm sorry, as I'm sure that employee(s), have since been let go. Our stay, both times, have been nothing but awesome and as soon as the resort opens back up, we plan on booking a week long trip. Every employee was polite, respectful and willing to help at every turn. This resort has become our families go to Disney resort. We still have our favorite; Animal Kingdom and Polinisian resort, however, due to both of those being so expensive, Port Orleans resort is and remains our go to resort. Read less
Image of the Tripadvisor rating Worst experience & treatment ever

Nov 20, 2020 CherieKl

We stayed here for our trip to nationals. During our visit 7 of our people had to file police reports for items that were stolen from our rooms. These items included money, prescriptions, personal information, and misc items. Cleaning staff would come into the rooms when do not disturb signs were up and people were in the rooms still sleeping.… Read more
We stayed here for our trip to nationals. During our visit 7 of our people had to file police reports for items that were stolen from our rooms. These items included money, prescriptions, personal information, and misc items. Cleaning staff would come into the rooms when do not disturb signs were up and people were in the rooms still sleeping. They would go through all of our items and move them around including closed suitcases. The compensation was pizza by the pool & free parking for 1 vehicle for the stay. Now they have listed the parking for collections as not paid when they stated it was taken care of at check out. Our stay was in March and we are just being told of this in November and they will not remove the charges now. I do not recommend staying at a place that treats their customers like this and allows cleaning staff to get away with this. If you look at other reviews, which we did after, this has happened many times in the past. The police have found nothing and have not contacted us since either so that was a waste as well. Read less
Image of the Tripadvisor rating Awesome stay!!!!!

Sep 22, 2020 RONWICK St. John's, Canada

So this resort was excellent. We stayed 7 nights, and I have to say really enjoyed it. Used the bus to resorts easy, wasn't to busy that time of year. Took water taxi to Disney springs. We were in alligator bayou. Clean room, no issues. Friendly staff. Only issues I had was first the check in took so long, I mean there is no need of that. Second… Read more
So this resort was excellent. We stayed 7 nights, and I have to say really enjoyed it. Used the bus to resorts easy, wasn't to busy that time of year. Took water taxi to Disney springs. We were in alligator bayou. Clean room, no issues. Friendly staff. Only issues I had was first the check in took so long, I mean there is no need of that. Second this resort is spread out and although it's great, may be hard on those with mobility issues. Last I have to give a shout out to Boat Wright's Dining Hall, great food and service. Wish I could remember our servers name, he was awesome - took to long review lol. Read less
Image of the Tripadvisor rating Had a great time

Sep 15, 2020 chazzerPlymouth Plymouth, United Kingdom

We did this trip with two 13-year-old girls in tow, the resort was very good, plenty of pools to cool off in at the end of a busy day. The food is as expected for the USA but plenty of options, especially if you dine in the various parks.
Image of the Tripadvisor rating Perfect resort for us

Aug 15, 2020 adamathompson York, United Kingdom

I had visited Riverside on a previous trip as a child and enjoyed it, so it was an easy choice for a stop on our Honeymoon when we were looking for a moderate resort. We opted for a Preferred room, which was well worth it for the location for the minor increase in cost in our opinion - the food court was near and we were equidistant to the south… Read more
I had visited Riverside on a previous trip as a child and enjoyed it, so it was an easy choice for a stop on our Honeymoon when we were looking for a moderate resort. We opted for a Preferred room, which was well worth it for the location for the minor increase in cost in our opinion - the food court was near and we were equidistant to the south and west bus stops, meaning we could get on and off first when travelling to and from the parks.The room itself was nice enough, though nothing particularly special. We didn’t end up using any of the pools as we were too busy, but we did use one of the washing facilities nearby which was very convenient. It was well located between the parks meaning no bus journey was ever that long, and the resort is large enough that there’s a steady stream of transport options running, without us feeling lost in the grounds since our room was well located. The food court is good, though if you have time it’s definitely worth a stroll down to the neighbouring French Quarter to try out theirs as well. Having stayed at both value (All Stars) and deluxe (Animal Kingdom Lodge) resorts before, I would strongly recommend Port Orleans Riverside if you plan on being in the parks every day but want an elevated experience with a nicer setting and theming. Read less