The Madison Washington, D.C.

Dupont Circle and Embassy Row, Washington DC

Virgin rating

The hotel

A historic hotel that’s been beautifully renovated, The Madison Washington prides itself on comfort and service – both of which you’ll get in ample quantities here. Uber cool in design it has a good range of amenities too, including a fitness centre with floor-to-ceiling windows and his and her steam rooms! Very family friendly, kids are treated like the VIP’s they are with toys in the rooms, a DVD player and DVDs, children’s menus and babysitting service. Teens aren’t left out either; they get a complimentary music download card and access to a lending library of computer games.

Amenities

  • Bar
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the heart of Downtown, close to all attractions and metro stations. Transfer time from Dulles International Airport: 45 minutes.

Hotel information

356 rooms and suites. All of which are air-conditioned with satellite TV, telephone, DVD player, WiFi access, mini-bar*, tea/coffee maker, safe, hairdryer, iron and board. Deluxe Rooms are 335 sq ft and have 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Lady Madison (lobby bar). Grab & Go Market. Fitness centre. Laundry/dry-cleaning service*. Room service*. Complimentary WiFi. Valet parking $53 plus tax, per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1865)
  • Very good (954)
  • Average (383)
  • Poor (139)
  • Terrible (103)
Image of the Tripadvisor rating Hotel on the way down.

May 7, 2022 Greg_Edwards Purley, United Kingdom

This hotel has completely lost the plot. It aims high but falls short. 3 night stay, only once did room service attend to the room. The heating/ AC was useless making the room warmer that I would have liked. There was no umbrellas for guest usage, front desk is poorly staffed, not even a pen or pad to take notes in the room. The bathroom has… Read more
This hotel has completely lost the plot. It aims high but falls short. 3 night stay, only once did room service attend to the room. The heating/ AC was useless making the room warmer that I would have liked. There was no umbrellas for guest usage, front desk is poorly staffed, not even a pen or pad to take notes in the room. The bathroom has poor ventilation so hours after a shower it’s still totally humid. Upsides: comfy bed, bar / wines were good and bar service excellent. For the price point you will be dissatisfied. Finally the drawers randomly stay open - extremely frustrating. Read less
Image of the Tripadvisor rating Good location, dog friendly, but that’s it.

May 1, 2022 D1504HZchristinam

This is absolutely not the four-star hotel that it makes itself out to be, and I will definitely not be staying here again. Parking - The hotel description of “on-site parking” is absolutely inaccurate. You pull up to a loading area that is mostly taken up by grumpy taxi drivers to park, unload and check in. Upon check in you’ll receive a map of… Read more
This is absolutely not the four-star hotel that it makes itself out to be, and I will definitely not be staying here again. Parking - The hotel description of “on-site parking” is absolutely inaccurate. You pull up to a loading area that is mostly taken up by grumpy taxi drivers to park, unload and check in. Upon check in you’ll receive a map of how to access the garage which is two blocks away. Note, the elevator lobby was closed and we had to walk up and down the ramp. Check In - There were typically only 1-2 people max working the check in area, and they were always so overwhelmed with guests that would hang up on anyone calling. I place zero blame on these people, and all the blame on hotel management. Hotel Room - Our hotel room was clean and comfortable enough. Minimal toiletries were provided, and the shampoo we were given had been previously opened and used. The bed mattress seemed to be older and had a major dip in the middle. Other things to note - I will say that I can appreciate the hotel’s pet friendly policy and were not charged a pet fee. The hotel’s location was also great. Beware however, if you’re booking this thru amex travel. The hotel refused to honor the $100 daily credit that we were promised, and we’ll have to take it up with amex. Read less
Image of the Tripadvisor rating Stayed there for 3 nights. Hotel was beautiful.

Apr 6, 2022 950margiec

The lady at the front desk Olivia Thomas was so helpful and so kind. She helped us with our itinerary. Abdul who works in the bar, also made our trip so awesome. We were treated so great. The hotel was so clean. I would stay there again just loved the experience.
Image of the Tripadvisor rating Boutique style hotel, nice location, no valet parking

Apr 2, 2022 Miss_Meowser Michigan

I really liked the atmosphere of the hotel. Welcoming staff and cozy lobby. The rooms were also comfortable. We were traveling with our kids and were told if I called the day before check in I could reserve rooms next door or across the hall. This didn’t happen until actual check in and was only able to get rooms down the hall from one another,… Read more
I really liked the atmosphere of the hotel. Welcoming staff and cozy lobby. The rooms were also comfortable. We were traveling with our kids and were told if I called the day before check in I could reserve rooms next door or across the hall. This didn’t happen until actual check in and was only able to get rooms down the hall from one another, not a deal breaker but was frustrating. The biggest issue for my husband was no valet parking. For the cost of our stay we were surprised this was not offered. We had to park around the corner and figure out way there thru a side alley, honestly it was a little weird. While we were there the hotel transferred ownership from Hilton to Marriott. FYI. The breakfast cafe was nice but ran out of breakfast sandwiches 2 of the mornings we were there. We walked most places and found the location fairly convenient. Read less
Image of the Tripadvisor rating It’s fine but not great

Mar 27, 2022 traveljunky88387 San Francisco, California

Location- very central Room- no blackout curtains, sheets were very itchy/had some kind of crumb like residue on them, mattress was very used and had two big depressions for where people had been sleeping. Otherwise spacious and clean. The doors slam shut very loudly so I had to sleep with earplugs to avoid being woken up by my neighbors. Food-… Read more
Location- very central Room- no blackout curtains, sheets were very itchy/had some kind of crumb like residue on them, mattress was very used and had two big depressions for where people had been sleeping. Otherwise spacious and clean. The doors slam shut very loudly so I had to sleep with earplugs to avoid being woken up by my neighbors. Food- was assured there was a full service restaurant. I went for lunch and there were buffet style eggs, bread, bacon and potatoes for $18. There was no silverware, only flimsy plastic cutlery. Flimsy paper napkins. The entire operation felt very cheap. Hotels are just using COVID as an excuse to provide poor amenities. Lobby- the best part. Very nice with lots of seating. Read less