Protea Hotel Fire & Ice! Cape Town

Cape Town, South Africa

Virgin rating

Lobby
Deluxe Mountain View
Deluxe Mountain View
Deluxe Mountain View
Pool Lounge
Restaurant at Fire & Ice! Cape Town
Bi Level Loft
Bi Level Loft
Bi Level Loft
Lobby Lounge
Standard Guest Room
Lobby Lounge
Restaurant at Fire & Ice! Cape Town
Spa
Lobby
Deluxe Mountain View
Deluxe Mountain View
Deluxe Mountain View
Pool Lounge
Restaurant at Fire & Ice! Cape Town
Bi Level Loft
Bi Level Loft
Bi Level Loft
Lobby Lounge
Standard Guest Room
Lobby Lounge
Restaurant at Fire & Ice! Cape Town
Spa

The hotel

Famous as a Bohemian hangout, lined with book stores, a variety of ethnic restaurants, and diverse bars; Tamboerskloof is home to the Protea Hotel Fire & Ice! By Marriott Cape Town, an ideal location to explore the cities most celebrated attractions. With South-African inspired decor and modern touches, it’s an ideal place to rejuvenate after a long day of business or leisure. Speaking of rejuvenation, the Relax Spa does exactly what it says on the tin – book yourself in for a facial or a manicure before you hit Long Street for an evening on the town. Whatever your plans for the trip, the restaurant will provide you with well needed fuel throughout the day, be sure to try out the famous burgers and shakes, you won’t regret it. 

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Safety Deposit Box
  • Spa
  • Swimming Pool

Where is it

550 yards from Cape Town’s Long Street in the City Bowl area, lined with shops, restaurants and bars. The hotel is 3.6 km from the V&A Waterfront and 4.2 km from the Table Mountain Aerial Cableway.

Hotel information

189 rooms and 12 suites across 5 floors, all with air-conditioning, complimentary bottled water, coffee/tea making facilities, mini fridge, safe, flat-screen TV, bathroom amenities, and hairdryer. 

Standard Guest Rooms feature 1 king-size bed, sleeping maximum 2 adults.

Larger Guest Rooms with 1 king-size bed, sleeping maximum 2 adults. 

Table Mountain View Larger Guest Rooms with 1 king-size bed or twin beds, sleeping maximum 2 adults.

Larger Guest Rooms with Balcony have 1 king-size bed, sleeping maximum 2 adults.

1 Bedroom Bi-Level Lofts feature a separate living/dining area on the ground floor, and bedroom on the upper floor, with 1 king-size bed, sleeping maximum 2 adults.

Restaurant at Fire & Ice! Cape Town (International cuisine, open for breakfast, lunch, and dinner). 

Heated outdoor swimming pool. 24-hour fitness centre. Spa*. 

Complimentary WiFi access. Self-parking 60 ZAR per day (payable locally, fee subject to change). Concierge. Laundry service*.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (388)
  • Very good (421)
  • Average (194)
  • Poor (103)
  • Terrible (85)
Image of the Tripadvisor rating Ultra-Modern

Nov 25, 2023 Swamprocker London, United Kingdom

We stayed for 7 nights at the Fire and Ice Hotel. On arrival we found the decor ultra-modern, not usually our cup of tea, but we got used to it. The room was unusual, in that the shower and sink were in the bedroom, but the toilet was separate, so at least some privacy there! The room was clean and the bed comfortable, with good quality linens… Read more
We stayed for 7 nights at the Fire and Ice Hotel. On arrival we found the decor ultra-modern, not usually our cup of tea, but we got used to it. The room was unusual, in that the shower and sink were in the bedroom, but the toilet was separate, so at least some privacy there! The room was clean and the bed comfortable, with good quality linens and towels. We had everything we needed including tea and coffee making facilities, TV, and hairdryer, but the toiletries were a bit meagre, with just soap, body lotion and shampoo/bodywash, but no shower cap or conditioner provided. We enjoyed our breakfasts, which were well presented with plenty of choice, and a very jolly omelette chef! We also had dinner in the hotel several evenings, where we were impressed with the delicious and very reasonably priced buffet and wines. The staff were all extremely efficient and helpful, especially Sharleen, who gave us very good advice and helped us book tours to Robben Island and Aquila Game Reserve, both excellent tours. We found the location OK, we walked to the museums, Garden area, but took taxis to the V & A Waterfront, where there are many shops and restaurants. Read less
Image of the Tripadvisor rating Ok Hotel in Cape Town

Nov 16, 2023 dlpe-traveller Gevelsberg, Germany

The Protea Fire & Ice does belong to the Marriott Group and is located approximately 3km away from the Waterfront. It is located in a relatively safe area and you have some restaurants and bars in walking distance at the Kloof St. The Hotel it’s elves need a makeover, especially the rooms are not any longer state of the art. The personal is very… Read more
The Protea Fire & Ice does belong to the Marriott Group and is located approximately 3km away from the Waterfront. It is located in a relatively safe area and you have some restaurants and bars in walking distance at the Kloof St. The Hotel it’s elves need a makeover, especially the rooms are not any longer state of the art. The personal is very friendly and helpful, breakfast offers everything you need. Anyhow, I would recommend a Hotel more near to the Waterfront, or Seapont. Read less
Image of the Tripadvisor rating Impressed

Nov 9, 2023 Chantal D

Really nice hotel with friendly helpful staff, especially Themba who went out of his way to help us and get us safely back to the hotel after we got stranded and needed help. What a gentleman and a credit to his employer. Francis and Chantal Debieux.
Image of the Tripadvisor rating Fabulous hotel

Sep 28, 2023 AKeaneLaois Laois

We stayed here for 5 nights in September (18th - 22nd). We were given the warmest of welcomes by front desk. Check in was smooth & fast. We had been given an upgrade which was a lovely surprise. Our room was clean, airy & the bed was extremely comfortable. Breakfast was buffet style with a large selection of hot food, which also had an egg… Read more
We stayed here for 5 nights in September (18th - 22nd). We were given the warmest of welcomes by front desk. Check in was smooth & fast. We had been given an upgrade which was a lovely surprise. Our room was clean, airy & the bed was extremely comfortable. Breakfast was buffet style with a large selection of hot food, which also had an egg station. There was a great selection of pastries & fruit available. Dinner was also buffet style, again with a fantastic variety. There was also a bar menu (highly recommend the burgers). The bar area had comfortable seating to relax in. The only issue I had was with the driver out front that the concierge recommended to us, he was very expensive & overcharged us on numerous occasions. I felt he could have treated us better as we tipped him generously. We didn't realise this until we got a taxi at night that brought us back to hotel for half the price. My opinion would be to use an Uber. Other than this, our stay was fantastic. Read less
Image of the Tripadvisor rating Superb stay..great location

Sep 24, 2023 Andrew C Newcastle upon Tyne, United Kingdom

On a recent guided tour to South Africa, this was the hotel we were based in for our 4 days in Cape Town. It is handily located 5mins taxi ride (20min plus walk) from the Waterfront in Cape Town. It is in a quiet part of the city. The hotel is modern, the staff very friendly and rooms well sized and equipped (although having a curtain to pull… Read more
On a recent guided tour to South Africa, this was the hotel we were based in for our 4 days in Cape Town. It is handily located 5mins taxi ride (20min plus walk) from the Waterfront in Cape Town. It is in a quiet part of the city. The hotel is modern, the staff very friendly and rooms well sized and equipped (although having a curtain to pull right across the width of the room to seperate the room when someone was in the shower is a novelty). Depending on which side of the hotel you are on you get a great view of Table Mountain/Signal Hill. Breakfast was included and the hoetl breakfast selection was excellent, a good start to the day. All in all a very pleasant stay, a great base for exploring Cape Town and a good start to the trip Read less