Patong Merlin Hotel

Phuket, Thailand

The hotel

The Patong Merlin Hotel is situated just across from Patong Beach with rooms surrounding the resort’s large swimming pools. This exotic resort is the perfect location for those who want to be in the centre of the action where bars, restaurants and Thai shows surround the hotel. With an on-site gym, and a spa offering a wide range of treatments including traditional Thai massage, guests can choose to pamper and indulge themselves in peaceful surroundings, or simply relax with a cocktail at Sunset Bar. The hotel's four swimming pools include a swim-up bar and kids' pools, great for relaxing by day before stepping out into Patong's busy street markets, happy-go-lucky atmosphere and vibrant nightlife.

Amenities

  • Kids Club
  • Honeymoon
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Games Room
  • Internet Access
  • Laundry Service
  • No Smoking
  • Restaurant
  • Room Service
  • Safety Deposit Box

Where is it

Located right in the heart of Patong, just across from Patong Beach. Transfer time from Phuket Airport: 50 minutes.

Hotel information

448 rooms. All with a private balcony, individually controlled air-conditioning, complimentary WiFi, TV with satellite channels, pay-per-view films*, mini-bar*, tea/coffee-making facilities, safe and hairdryer. Standard Rooms have 1 king-size bed or 2 single beds, sleeping maximum 3 adults.

Standard Family Rooms are interconnecting standard rooms, with 1 king-size bed and 2 single beds, sleeping maximum 5 adults.

Superior Pool View Rooms have pool views, with 1 king size bed or 2 single beds, sleeping maximum 3 adults

Superior Family Rooms are interconnecting superior rooms, with 1 king-size bed and 2 single beds, sleeping maximum 5 adults.

Deluxe Rooms have pool or garden views and a rain shower. With 1 king-size bed or 2 single beds, sleeping maximum 2 adults.

Deluxe Pool Views Rooms have pool views. With 1 king-size bed or 2 single beds, sleeping maximum 2 adults.

Deluxe Pool Access Rooms are located on the ground floor and have direct access to the pool and swim up bar, with 1 king-size bed, sleeping maximum 2 adults.

Junior Suites have a separate living room, with 1 king-size bed, sleeping maximum 2 adults.

Family Suites have a living room area and 2 bedrooms with 1 king-size beds each, sleeping maximum 5 adults.

Executive Suites have a living room and dining area. With 1 king-size bed, sleeping maximum 3 adults.

Presidential Suite is located on the 2nd floor. With a living room and sofa and 2 bedrooms. With 1 king-size bed and 2 single beds, sleeping maximum 4 adults.

Coconut Coffee Shop (open all-day; Asian and International cuisine). Seaside Terrace (open for dinner; themed buffet). Café del Mar (open for lunch and dinner; sandwiches, snacks, pizzas and Italian ice cream). Lobby Lounge (open all-day, evening entertainment). Brew By The Falls (snacks,tea and coffee by the waterfall), Sunset Bar, Pool Bar (2 swim up bars located at pool 2 and pool 4).

4 swimming pools including kids' pools. Sukko Spa*. Gym. Kids' Club and playground. Thai cooking classes* (every Tuesday and Friday). Game room.

Complimentary WiFi throughout the resort. Laundry/dry-cleaning service*. Room service*.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (760)
  • Very good (817)
  • Average (330)
  • Poor (101)
  • Terrible (81)
Image of the Tripadvisor rating If you get in trouble in Thailand - this is the hotel to stay. Service beyond expectations.

Jan 1, 2022 JensB678

During my visit with my two sons, the oldest tested positive for Covid 19. First with two home test kit. My youngest son and I tested negative. The hotel arranged for a safe transport and PCR-test at a private hospital in Phuket. After returning from the PCR-test we had to wait for 24 hours for the result and the hotel provided free of charge a… Read more
During my visit with my two sons, the oldest tested positive for Covid 19. First with two home test kit. My youngest son and I tested negative. The hotel arranged for a safe transport and PCR-test at a private hospital in Phuket. After returning from the PCR-test we had to wait for 24 hours for the result and the hotel provided free of charge a new room for my youngest son and I, as they did not think we should be with my possible infected oldest son (aged 17). This even though the official guidelines said that we should stay together and, that the hotel had to provide an extra carefully cleaning and let the room be empty for three days in case we were positive. Fortunately my youngest son and I were negative. The hotel was also very helpful on arrival with making the Morchana app working. Also with the self-test after 6 days. The location is great right to the beach and close to the city but still quiet. Pools were nice with lots af free sunchairs. We felt that we had a service and help beyond limits. The reception was very helpfull and took great care of us. So if you get in trouble in Thailand - this is the place to stay. Read less
Image of the Tripadvisor rating Great Hotel on Patong Beach

Apr 21, 2021 Dao1949 Chiang Mai, Thailand

We stayed here 3 nights and our room was very good with lots of space and all of the amenities we needed for a comfortable stay. Our room was on the 3rd floor with a great view of the main swimming pool area. We also had a balcony with outdoor seating. It's only a short walk to Patong Beach and there are many activities there too, including… Read more
We stayed here 3 nights and our room was very good with lots of space and all of the amenities we needed for a comfortable stay. Our room was on the 3rd floor with a great view of the main swimming pool area. We also had a balcony with outdoor seating. It's only a short walk to Patong Beach and there are many activities there too, including wave runner boat rentals and para sailing. Read less
Image of the Tripadvisor rating we loved it here

Apr 21, 2020 jackreserve Singapore, Singapore

Before booking this hotel I read a lot of reviews and there were a lot of negative points, yes the hotel is showing its age as are most of the hotels in and around the busy area, But the rooms are spacious and clean the beds are comfortable, the aircon works. The breakfast is terrific, there is a western section, vegetarian and Thai section plus a… Read more
Before booking this hotel I read a lot of reviews and there were a lot of negative points, yes the hotel is showing its age as are most of the hotels in and around the busy area, But the rooms are spacious and clean the beds are comfortable, the aircon works. The breakfast is terrific, there is a western section, vegetarian and Thai section plus a Halal and egg station. The staff were verfy obliging and I could not fault it. As I had an early flight the made u p a breakfast box for me, so full marks. I would recommend this Hotel most highly. Read less
Image of the Tripadvisor rating Just right

Apr 1, 2020 londonmarshy Harlow, United Kingdom

This hotel is set in a super place in patong,2 mins from a atop market for food,next door to the Hard Rock Cafe,hooters,access to the beach,and 15 mins walk to bangler walking street.the hotel is clean an the gardens are well looked after,all the staff are so friendly and helpful,the rooms are nice if a little dated,it was nice to have a shower… Read more
This hotel is set in a super place in patong,2 mins from a atop market for food,next door to the Hard Rock Cafe,hooters,access to the beach,and 15 mins walk to bangler walking street.the hotel is clean an the gardens are well looked after,all the staff are so friendly and helpful,the rooms are nice if a little dated,it was nice to have a shower and a bath in the room. Inside the grounds of the hotel it was quiet and relaxed.two negatives,the price of drinks at the pool/bar (use happy hours)and the deposit when checking in.apart from this it was as good as it gets Read less
Image of the Tripadvisor rating Nice hotel for a perfect vacation

Mar 26, 2020 nollopa Copenhagen, Denmark

We just spend 2 weeks at Patong Merlin hotel for our second honeymoon vacation. All the good stuff: We were greeted welcome as soon as we arrived with a cool drink and a cool cloth. Our room was ready though we arrived early. When entering our room the bed was decorated with flowers and towels made as swans - a fruit basked was there for us to… Read more
We just spend 2 weeks at Patong Merlin hotel for our second honeymoon vacation. All the good stuff: We were greeted welcome as soon as we arrived with a cool drink and a cool cloth. Our room was ready though we arrived early. When entering our room the bed was decorated with flowers and towels made as swans - a fruit basked was there for us to enjoy. We entered a clean and ok room with a big and comfortable bed which was not as hard as many hotel beds in Thailand are so we slept very good. After unpacking we went for a small sightseeing in the gardens and pool area only to see that everything was beautiful maintained and well kept. We tried all the pools only to find that we had chosen the right hotel in Patong. The breakfast was fine with a good selection of food for everyone though I will call their coffee for "coffee light" as it was not very strong. They have not yet invented sliced cheese but there was some good cheddar. The staff was always smiling and helpful. This goes for all the staff - going from reception to the cleaning staff. There were not many downsides to mention from our visit but it should be mentioned that the drinks in the pool bars has nothing to do with the recepies drinks should be made after. We tried a few e.g. Pina Colada and they were more limonade than drinks - almost no alcohol and not made right. The prices - 190 bath per drink was much too expensive for what you got. One day I ordered a bottle of water for which they charged 65 bath. Many previous reviews have written about this and everytime the coments from the hotel has been - we will look into it - but it seems that"look into it" only resulted in - we keep the prices. We also ordered lunch a couple of times with the same result - tasteless and with too high prices. Better priced and real drinks we would have spent much more here. Instead we went outside for lunch and drinks. The hotel location however is just perfect. It is in the quiet end of Patong but in walking distance to all the nightlife and shopping. The beach is just outside the hotel. Will we stay here again ? This is a sure yes. But we will not buy anything from the bars if the quality and prices do not change. We are frequent Thailand travelers and Patong Merlin was our 12th visit to Thailand. Patong Merlin is ranged among our top 5 hotels. See you again in 2021 Read less