Residence Inn Miami Beach Surfside

Miami, Florida

Virgin rating

The hotel

In a city of cool neighbourhoods, Residence Inn Miami Beach Surfside has claimed one of the most fabulous as its own – the fun beachside enclave of Surfside, which mixes small-town charm with upmarket swagger. At the north end of Miami Beach and close to the luxury boutiques of Bal Harbour Shops, its location draws in the crowds – but they stay for the decadent extras at this Collins Avenue hotel, with complimentary all-American breakfasts, a series of stylish studios and suites, Massage Cove spa treatments, beach cruiser bikes, tree-filled courtyards with cosy seating nooks, and the roof-topping pool zone, with its cabanas, hammocks, and casual poolside dining.

Amenities

  • Bicycle Rental
  • Snorkelling
  • Bar
  • Fitness Centre/Gym
  • Laundry Service
  • Restaurant
  • Spa
  • Swimming Pool
  • Close to Beach
  • Close to City Centre

Where is it

Situated alongside Collins Avenue, in a perfect location to enjoy local shops, bars and restaurants. A short walk from the beach and a 20-minute walk to Bal Harbour. Transfer time from Miami International Airport: 35 minutes.

Hotel information

175 suites on 4 floors. All with air-conditioning, WiFi access*, living area, kitchen area with fridge, microwave, dishwasher, silverware and crockery, first nighter kit, complimentary bottled water, coffee/tea making facilities, Paul Mitchell bathroom amenities, hairdryer, safe and iron and board. Studios are 320 sq ft and have courtyard or city views, with 1 king-size bed or 1 king-size bed and sofa bed, sleeping maximum 2 adults.

1 Bedroom Suites are 460 sq ft and have a separate living and kitchen area, with 1 king-size bed and sofa bed or 2 queen-size beds and sofa bed, sleeping maximum 4 adults or 2 adults and 2 children.

Self-parking $38 plus tax, per day (payable locally, subject to change).

Complimentary full American breakfast. Surfside 6 Pool Deck (cocktails and casual bites, open for lunch and dinner). Surfside 6 Lobby Bar.

Rooftop swimming pool. Massage Cove Spa*. Fitness centre. Snorkelling*. Bicycle rentals*.

Convenience store. Local restaurant dinner delivery service*. Laundry/dry cleaning service*. Complimentary WiFi in lobby and public areas.

This hotel has a resort fee of $30 plus tax per room, per day (payable locally, subject to change).

Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (203)
  • Very good (143)
  • Average (46)
  • Poor (25)
  • Terrible (39)
Image of the Tripadvisor rating Lovely hotel 1 block from the beach

Jun 13, 2022 Jodie Q Greater Sydney, Australia

Great hotel in Surfside Miami, good facilities and lovely, helpful staff. The Residence Inn is a short bus or car ride from South Brach Miami. Quite with nicely renovated rooms and buffet breakfast. They also offer free drinks each day from 4.00-5.30 which is a nice touch.
Image of the Tripadvisor rating Disappointing experience

Jun 7, 2022 Chickadee200 Boston, Massachusetts

We spent three nights at this hotel and had an extremely disappointing experience. Due to a flight delay, we checked into the hotel at about 11 pm. Upon entering the room, we realized the bathroom sink was clogged and filled with filth from the previous stay. How did it pass housekeeping is beyond me. We called the front desk, and they agreed to… Read more
We spent three nights at this hotel and had an extremely disappointing experience. Due to a flight delay, we checked into the hotel at about 11 pm. Upon entering the room, we realized the bathroom sink was clogged and filled with filth from the previous stay. How did it pass housekeeping is beyond me. We called the front desk, and they agreed to send someone to fix it. The handyman came in and worked on it for a while but couldn't fix it. The front desk staff called back and said they would move us to a different room, but we needed to wait because the couch in the other room was broken(?!), and the handyman was fixing it. By now, the time was close to 1 am. We were exhausted, and my little boy fell asleep. We got a call around 2 am that the room was ready. Not wanting to disturb my family, I told the staff that we would move the first thing in the morning. In the morning, I called the front desk, and boy, I got to speak to Alaysya!! She concluded that she had no other room to offer because I "declined" my assigned room last night. She was rude and insisted that we declined the room offered when in reality, the night staff probably forgot to block the reassignment. Instead of owning up to the problem, her behavior was shockingly unprofessional. Alaysya's strategy was to make us responsible for something that was 100% the hotel's fault. It makes me wonder what level of training the staff receive. I insisted I speak to the manager, and thankfully we got the issue resolved later in the day. The manager promised an upgrade, but we didn't get one. We were just happy to get a functional room for the remainder of our stay. We brushed in the shower and tried not to look at the filthy sink until we left the room. Bottom Line: If you are lucky and if everything works well, you probably will have a good stay. If not, be prepared to be shocked. Read less
Image of the Tripadvisor rating Best Hospitality!! Front Desk Amazing!

May 25, 2022 desireesB4366RX

I stayed at this hotel and will be going back anytime I stay in Miami, it was the best! When I checked in Christophe greeted me and was so welcoming I immediately felt comfortable and at home. Christophe made sure I was completely taken care of and was so personable and kind. I travel often and have stayed at many Marriott properties around the… Read more
I stayed at this hotel and will be going back anytime I stay in Miami, it was the best! When I checked in Christophe greeted me and was so welcoming I immediately felt comfortable and at home. Christophe made sure I was completely taken care of and was so personable and kind. I travel often and have stayed at many Marriott properties around the world and the hospitality at this property was one of a kind. Beautiful pool and courtyard for lounging. Complimentary beach chairs and umbrellas for nice ocean days. The room was so spacious and modern. Room temperature could be changed within minutes. Breakfast was hearty and delicious. Location of this hotel was perfect for a night in Miami and then back to a nice quiet safe Surfside. I absolutely loved it! Read less
Image of the Tripadvisor rating Excellent location, wonderful front desk clerks!

May 3, 2022 Packers58 Marco Island, Florida

My wife and I celebrated our one year anniversary over a weekend at this hotel. We walked to several restaurants and cafés within 2 to 3 blocks. No need to drive your car at this location! The beach is only one block away! The front desk clerks were amazing! Friendly and helpful! I highly recommend this hotel for your Miami Beach vacation!
Image of the Tripadvisor rating Great hotel and great people

Apr 25, 2022 susansB2001BA

Nice people !Sharon, Carlos, Scot, Rafael, Eli and Osni made my vacation wonderful! I will definitely be recommending this hotel! I travel a lot and the people at this hotel are very professional. I will be recommending a lot of people from New York.