Aloft Harlem

Harlem, New York

Virgin rating

Guest Room
W XYZ by Aloft
Guest Room
W XYZ by Aloft
Guest Room
W XYZ by Aloft
Guest Room
W XYZ by Aloft

The hotel

In the Big Apple’s Harlem, the Aloft Harlem is cool, fresh and modern. With the area known for its jazz clubs, soul food, trendy bars and lively clubs, you’ll be spoilt for choice with things to do and new things to see. You’re just a short stroll from Central Park, and subway stations are also just a few blocks away, so you can be in Midtown Manhattan in no time, seeing the tonnes of famed sites. And after a busy day in the city, your room is a welcome place to retreat to for some R&R.

Amenities

  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In Harlem, Upper Manhattan. A 15-minute walk to the top of Central Park, and within steps to the Apollo Theater. Subway stations are nearby, with quick links into Midtown and Lower Manhattan. Transfer time from John F. Kennedy International Airport: 45 minutes.

Hotel information

124 rooms on 6 floors. All with air-conditioning, TV, complimentary bottled water, tea/coffee-making facilities, iron and board, mini-fridge, safe, telephone, alarm clock, hairdryer and bath amenities. Guest Rooms are 285-315 sq ft and have 1 queen-size bed, 1 king-size bed, or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Re:fuel by Aloft (grab-and-go cafe, open for breakfast). W XYZ by Aloft (full-service bar with light bites and cocktails, open for dinner). Fitness centre. Local restaurant dinner delivery service*. Laundry/dry-cleaning service*. Concierge. Complimentary WiFi. Valet parking $53.27 plus tax, per day (payable locally, subject to change).

* Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (333)
  • Very good (366)
  • Average (89)
  • Poor (22)
  • Terrible (21)
Image of the Tripadvisor rating Great Stay in Harlem and Friendly Staff

May 14, 2022 marjim5607

I was worried about this room being way too crammed like most hotels in the area. Throughout my entire stay, I continually came across things that showed how much though was put into layout of the room to provide as much room as possible. Very impressed. They offer paid parking, but we were able to find free parking no more than a few minutes walk… Read more
I was worried about this room being way too crammed like most hotels in the area. Throughout my entire stay, I continually came across things that showed how much though was put into layout of the room to provide as much room as possible. Very impressed. They offer paid parking, but we were able to find free parking no more than a few minutes walk away from the hotel. Most of the nights, we were able to find parking right around the corner (on a weekend stay). Greeted by friendly staff that was quick to respond to any requests we had. I can't remember the name brand, but the bathroom amenities were nice. Didn't dry out my skin or hair. Only complaint I could think of is our "view" was of a brick wall, but I think I actually liked that better than looking out into the concrete jungle. Definitely will look to stay out here my next time out, and recommending it to all my friends heading out that way. Read less
Image of the Tripadvisor rating Fantastic stay and great staff

Apr 29, 2022 Waban123 Warren, VT

I stayed here for one night. Great neighborhood, nice hotel, clean well cared for and incredibly helpful staff (early check in no problem, great restaurant recs for dinner and breakfast, helpful easy baggage storage, etc)
Image of the Tripadvisor rating Visiting family

Apr 29, 2022 gcbarner Jackson, Mississippi

I was very leery about booking this location because of some of the reviews. I’m also smart enough to know that some people have unreal expectations when traveling and staying in shared spaces. With that being said I’m happy I chose this place primarily because of its location being near my mom in Harlem who I was visiting. We were two women… Read more
I was very leery about booking this location because of some of the reviews. I’m also smart enough to know that some people have unreal expectations when traveling and staying in shared spaces. With that being said I’m happy I chose this place primarily because of its location being near my mom in Harlem who I was visiting. We were two women traveling alone so I was not comfortable with an Airbnb for security primarily. I felt very safe here and had zero issues. The staff was always courteous and professional and very helpful. Our room was directly across from the elevator and we only heard it if the TV was off. Our room was very clean and housekeeping staff was very accommodating with extra towels. We did not eat anything but there is food available for sale. We used Uber eats delivery and ate at many different places. There are also restaurants up and down 125th street only 2 blocks away. Both chain and local cuisine available. There is a small refrigerator in the room and a microwave in the lobby for use. Free Ice is also provided in the lobby. I’m so happy I booked here it was only a 15 minute walk to my mom and 4 minutes in an Uber. Lord Uber truly blessed us this trip only $8 each trip to moms was very affordable and never waited more than 3 minutes for a ride. Took us to all the attractions we wanted to see as well as shopping. A great trip and I’ll definitely be booking here again real soon. Read less
Image of the Tripadvisor rating Solid Stay at the Aloft Harlem

Apr 1, 2022 GLawJo Deerfield Beach, Florida

I recently stayed at the Aloft Harlem with my 3 kids for 2 nights. I must say, the front desk staff are genuinely nice people. They were super helful as we arrived a little early and they were able to get us checked-in prior to the 3:00p standard check-in time. Every time we walked through the lobby they greeted us with warm smiles or friendly… Read more
I recently stayed at the Aloft Harlem with my 3 kids for 2 nights. I must say, the front desk staff are genuinely nice people. They were super helful as we arrived a little early and they were able to get us checked-in prior to the 3:00p standard check-in time. Every time we walked through the lobby they greeted us with warm smiles or friendly hellos--they gave off really good vibes, thanks to all of you! The hotel is well maintained with a nice lobby area, a bar, and available food for purchase. The room was fine, we had no issues with it. The bathroom is a little small and the privacy door for the shower/ toilet area was unlockable and did leave a small crack that made it less private but other than that we had a great stay. Thanks again to the great front desk staff! Read less
Image of the Tripadvisor rating "NOT" Newly Renovated. Please remove the tag on the ad.

Feb 28, 2022 JoyfullyTraveler

First! -- the staff was kind, helpful, very nice, and always cheerful. Upon check-in we were greeted by a nice gentleman who walked us to the elevator into the street-level lobby. It was there that I knew the property was not as advertised (not newly renovated). The street-level lobby elevator does have a fabulous fun mural, fitting of the… Read more
First! -- the staff was kind, helpful, very nice, and always cheerful. Upon check-in we were greeted by a nice gentleman who walked us to the elevator into the street-level lobby. It was there that I knew the property was not as advertised (not newly renovated). The street-level lobby elevator does have a fabulous fun mural, fitting of the Harlem city location, but the carpeting was terribly dirty, the elevator smelled stale of body odor. It was a very poor welcome experience to a Marriott property, despite the joyful person guiding us in. He actually indicated the lobby entry “often frightens people”. I laughed and shrugged it off as I'm an off the grid/explorer type traveler. I'll go just about anywhere all over the world, and stay in a wide variety of accommodations. Cleanliness is really all that matters. The lower level lobby was clean and typically lit like an Aloft property. The café was stocked and it was obvious that security was a top priority. Let me say again, the property did feel safe. The hotel room however was not good: I am a Marriott gold elite member and booked a large double double room on the corner. The spaciousness was welcome and the big street-view windows nice for light, but the room was in terrible disrepair and very dirty. The headboards are made of a faux material that was deeply scratched throughout. It looks like someone did it purposefully, nonetheless, it was very unsettling, and the room shouldn’t be in use until repaired. The walls were deeply chipped and needed paint and patching. The walls near the sink were stained with dark drips, the interior windows were smeared with fingerprints, and dust was collecting on all the fixtures. The carpeting looked and felt so dirty I didn't take my socks off the entire time. I don’t take the time to complain, but this wasn’t cool, most especially since the notice said "newly renovated". This stay was on Feb 23 & 24 with my daughter. I couldn't find a way to leave remarks on the Marriott site. Read less