Aloft Harlem

Harlem, New York

Guest Room
W XYZ by Aloft
Guest Room
W XYZ by Aloft
Guest Room
W XYZ by Aloft
Guest Room
W XYZ by Aloft

The hotel

In the Big Apple’s Harlem, the Aloft Harlem is cool, fresh and modern. With the area known for its jazz clubs, soul food, trendy bars and lively clubs, you’ll be spoilt for choice with things to do and new things to see. You’re just a short stroll from Central Park, and subway stations are also just a few blocks away, so you can be in Midtown Manhattan in no time, seeing the tonnes of famed sites. And after a busy day in the city, your room is a welcome place to retreat to for some R&R.

Amenities

  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In Harlem, Upper Manhattan. A 15-minute walk to the top of Central Park, and within steps to the Apollo Theater. Subway stations are nearby, with quick links into Midtown and Lower Manhattan. Transfer time from John F. Kennedy International Airport: 45 minutes.

Hotel information

124 rooms on 6 floors. All with air-conditioning, TV, complimentary bottled water, tea/coffee-making facilities, iron and board, mini-fridge, safe, telephone, alarm clock, hairdryer and bath amenities. Guest Rooms are 285-315 sq ft and have 1 queen-size bed, 1 king-size bed, or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Re:fuel by Aloft (grab-and-go cafe, open for breakfast). W XYZ by Aloft (full-service bar with light bites and cocktails, open for dinner). Fitness centre. Local restaurant dinner delivery service*. Laundry/dry-cleaning service*. Concierge. Complimentary WiFi. Valet parking $53.27 plus tax, per day (payable locally, subject to change).

* Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (332)
  • Very good (364)
  • Average (89)
  • Poor (20)
  • Terrible (21)
Image of the Tripadvisor rating Aloft Needs A Makeover

Sep 21, 2021 T O

We stayed here 3 nights in August to visit family. The hotel staff are excellent, attentive welcoming, and willing to help. The doorman provides a sense of security and has a good sense of humor. The furnishings and carpet are well worn but housekeeping does a good job. Our bathroom was clean upon arrival both stays. Older and darker colors don’t… Read more
We stayed here 3 nights in August to visit family. The hotel staff are excellent, attentive welcoming, and willing to help. The doorman provides a sense of security and has a good sense of humor. The furnishings and carpet are well worn but housekeeping does a good job. Our bathroom was clean upon arrival both stays. Older and darker colors don’t inspire confidence though. Housekeepers will provide extra towels coffee if we asked. They have coffee and minimal food selections plus a bar with food. Expect high prices this NYC. We stay here for the convenient location only. The street in front always has trash along the sidewalk. This is common in much of Harlem. Not a criticism just a fact. We used to feel safe walking most neighborhoods but no longer. Too many groups of young men standing around at all hours smoking pot openly since it has been legalized in NY and NJ. Plus we have been jeered at more than a few times. So we take a Lyft/Uber everywhere. Street noise is all hours so run the AC in your room. An alternative would be a good Airbnb in a safe neighborhood. We Read less
Image of the Tripadvisor rating Hotel in the Heart of Harlem

Aug 22, 2021 520dawnt

It was a nice stay for a girl's getaway at the Aloft. We were able to check in hours earlier due to arriving earlier, which was appreciated thanks to the nice gentleman and young lady (Samantha) at the front desk. While waiting for our room, I was disappointed there weren't any pool sticks to play billiards on the table that I was excited to… Read more
It was a nice stay for a girl's getaway at the Aloft. We were able to check in hours earlier due to arriving earlier, which was appreciated thanks to the nice gentleman and young lady (Samantha) at the front desk. While waiting for our room, I was disappointed there weren't any pool sticks to play billiards on the table that I was excited to use. I have stayed at the Aloft Hanover prior to my visit to Aloft Harlem, therefore I was familiar with the amenities. The one change needed for this property is the luggage carts. They are horrible! One wheel on the front of the cart that gets stuck and has to be manually turned is unacceptable. Please invest in a different style of luggage carts. Please and thank you. Read less
Image of the Tripadvisor rating Skip this one

Jul 9, 2021 997melindak

I really fault the management and Marriott for not taking care of this property. Stained furniture, dirty carpet, just to name a couple of issues. I don’t think Marriott would allow a property in midtown to look like this. Simply awful
Image of the Tripadvisor rating Great Staff / Rooms vary Wildly

May 12, 2021 Exploration606980

1) The staff here is excellent! They are extremely nice, thoughtful, helpful and fun to engage in conversation. Specifically want to acknowledge Ideley, Nasha, Samantha and Annettee! 2) My first room was questionable. Warped shower stall floor tiles, room looked very old and rough around the edges. Carpet appeared dirty and I was afraid to let any… Read more
1) The staff here is excellent! They are extremely nice, thoughtful, helpful and fun to engage in conversation. Specifically want to acknowledge Ideley, Nasha, Samantha and Annettee! 2) My first room was questionable. Warped shower stall floor tiles, room looked very old and rough around the edges. Carpet appeared dirty and I was afraid to let any of my clothes touch the floor (like when you're taking off pants, etc.). I showed the front desk staff photos of the questionable things in my room and they promptly moved me to a better room on the same floor. Photos are of the first room. Second one was better but I didn't take photos :-( Given that this is part of the Marriott/W chain, I was surprised at the accommodations, even if they are in their budget line. Again, the second room was defintiely closer to what I expected. Read less
Image of the Tripadvisor rating My name and s Derrick Kollock

Feb 4, 2021 derrick4hair

I love The Aloft in Harlem ! It’s clean and most of all The staff is Amazing!!! They make you fill so at hone I wish all hotels was like this !! BRAVO TO THE ALOFT HARLEM HOTEL !! I will be telling all my family l and friends about this s Hotel ❤️❤️