St. Regis New York

Midtown, New York

The hotel

Elegance and sophistication through and through, the 5-star St Regis New York oozes pure grace from every angle featuring exquisite newly renovated and redesigned guestrooms and the King Cole Bar & Salon that has recently undergone expansion unveiling a bold new era of glamour. With a founding vision of creating “the finest hotel in the world”, the St Regis offers a complimentary butler service for all guests- so sit back and enjoy! There has certainly been no holding back on the décor, with luxurious fabrics and marble tiled flooring coupled with an extensive art collection this treasured hotel is sure to impress. Positioned within walking distance of Central Park, Fifth Avenue shopping, world-class restaurants and award-winning theatres you will never be short of things to do and when you a ready for some down time, relax with a spot of Afternoon Tea, unwind at the brand new St Regis Athletic Club, or enjoy the melodious tones of the harpist while sipping on the legendary “Red Snapper”, the St Regis’ perfected Bloody Mary cocktail.

Amenities

  • Bar
  • Romantic
  • Spa
  • Honeymoon
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Fifth Avenue location on East 55th Street in Midtown Manhattan. Transfer time from John F. Kennedy International Airport: 40 minutes.

Hotel information

171 rooms. All with air-conditioning, HD flat screen TV, Bose® sound system, plush robes and complimentary WiFi. Superior Rooms are 430 sq ft with 1 king-size bed, sleeping maximum 2 adults.

Deluxe Rooms are slightly more spacious at 450 sq ft and have either 1 king-size bed or 2 double-size beds, sleeping maximum 3 adults.

Standard Suites have a separate living room, separated by sliding French doors, with 1 king-size bed, sleeping maximum 2 adults. Rollaway bed available*. 

Deluxe Suites are slightly larger, and have a separate large living room, with 1 king-size bed, sleeping maximum 3 adults. Rollaway bed available*. 

Grand Suites are large suites, with expansive separate living room and master bedroom with 1 king-size bed, sleeping maximum 3 adults. Rollaway bed available*. 

Astor Court (fine dining, open for breakfast, lunch and dinner). King Cole Bar (International cuisine). Fitness centre. 24-hour room service*. Laundry/dry-cleaning service*. Butler service*. Concierge desk. Salon Fodera*. Renny & Reed Florist*. The St Regis New York Boutique. Valet parking available*. Complimentary WiFi.

Please note: guests must be 21 years of age to sit in the bar after 5.00pm.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (849)
  • Very good (137)
  • Average (67)
  • Poor (40)
  • Terrible (36)
Image of the Tripadvisor rating AMAZING STAY at the St. Regis NYC

Oct 17, 2021 RalphM2021a

This was our first trp back to NYC since January 2019. The accomodations at the St. Regis were beyond amazing. From the overall extreme cleanliness of the rooms, to the impecable attention to detail and service, this was by far a highlight of 2021. The team at the St. Regis is real. They go above and beyond. Erik at the front desk was… Read more
This was our first trp back to NYC since January 2019. The accomodations at the St. Regis were beyond amazing. From the overall extreme cleanliness of the rooms, to the impecable attention to detail and service, this was by far a highlight of 2021. The team at the St. Regis is real. They go above and beyond. Erik at the front desk was remarkable. The suite came with butler service. Lily was incredible. So kind and helpful. John brought our breakfast and was extremely personable. You won't meet a nicer guy than Pascal who works valet. Looking forward to our next stay. Thanks again to the team at the St. Regis Read less
Image of the Tripadvisor rating Spectacular Stay

Oct 3, 2021 orlandov7 Trumbull, Connecticut

We just finished up a one-night stay here and it was absolutely wonderful! The rooms are gorgeous, the service was fantastic, and the food was delightful. One of my best hotel stays as of late. Check-in: We arrived early at 11am, and one of two rooms was ready at about 3:45pm and the other was upgraded to an Astor Suite and available a bit closer… Read more
We just finished up a one-night stay here and it was absolutely wonderful! The rooms are gorgeous, the service was fantastic, and the food was delightful. One of my best hotel stays as of late. Check-in: We arrived early at 11am, and one of two rooms was ready at about 3:45pm and the other was upgraded to an Astor Suite and available a bit closer to 5pm, which was fine with us. All the team members at the front desk were very kind and helpful, especially Orville, who went out of his way to check on our rooms and ensure we were comfortable. Rooms: We had one Grand Luxe room (used SNA) and one Astor Suite (upgraded from SNA Grand Luxe upon asking). Both were meticulously clean, well-maintained, spacious, and simply gorgeous. The bathrooms were beautiful and the water pressure was amazing in the shower. Both rooms had butler service, and our butler, Tamara, offered incredible service, going above and beyond for even the smallest requests and being very proactive. Food/Beverage: Drinks at the King Cole Bar were delightful and breakfast at the Astor Court was delicious (the French Toast was a highlight). Service: Every team member we encountered was kind and helpful, and all requests were responded to quickly. Orville and Tamara were stand-outs, going above and beyond and making a big impact on our stay. Couldn't have asked for more! Thanks to the St. Regis team for a wonderful stay - we will be back! Read less
Image of the Tripadvisor rating Everything But The View

Oct 3, 2021 jennybeatz New York City, New York

My husband and I just spent a weekend at the St. Regis for a birthday staycation. The staff went above and beyond to make for a special weekend - our butler (Christian) coordinated complimentary champagne, fruit and chocolates which made for a special start to the weekend. The room was beautiful, though the view was just awful. There was a film… Read more
My husband and I just spent a weekend at the St. Regis for a birthday staycation. The staff went above and beyond to make for a special weekend - our butler (Christian) coordinated complimentary champagne, fruit and chocolates which made for a special start to the weekend. The room was beautiful, though the view was just awful. There was a film over the window so you couldn’t see through- and what you could see was just scaffolding and the other side of the building. I felt like we were in a cocoon - picture attached. The woman at reception said it was their best available room. However given my husbands Marriott status, thought they could have done better. We didn’t want to complain, but if we stay in the future will definitely say something to try to get a better window and view next time. Read less
Image of the Tripadvisor rating A+ stay. All the glitter is gold.

Sep 18, 2021 knak New York

The St. Regis NYC is a special, historical gem to be treasured. 5-star luxury accommodations and service, prime location for strolls in Central Park, 5th Avenue shopping, and fine dining. Pratima Kandel, Operations Manager, was a standout host and wonderful ambassador for the brand. One of the most memorable trips together as a couple.
Image of the Tripadvisor rating Rundown, and Classless

Sep 17, 2021 Shrank723 Los Angeles

I've stayed at this hotel many, many times in the last 8 years - mostly since it was convenient for work. And despite its increasingly rundown nature with every passing year - I did so out of a sense of habit and familiarity. I'd frankly never had (and fortunately never needed to) interact with their staff since I'd basically come back to the… Read more
I've stayed at this hotel many, many times in the last 8 years - mostly since it was convenient for work. And despite its increasingly rundown nature with every passing year - I did so out of a sense of habit and familiarity. I'd frankly never had (and fortunately never needed to) interact with their staff since I'd basically come back to the hotel to sleep essentially. My husband was joining me this particular trip for a celebratory weekend that included US Open finals, etc. and this hotel, and its bafflingly un-trained and just utterly classless staff came so close to ruining it (fortunately my husband had the wisdom to cancel the reservation and move us to Park Hyatt immediately). The facts: I'd planned to check-in after we flew in and then go to meetings. 9/11 security made all flights terribly late and I went straight to work while my husband went to the hotel with our bags. The room was booked on my Corp. rate and the hotel informed him extremely high-handedly (signal 1) that without my business card they will not honor the Corp. rate. (My husband obviously does not carry around my business card) so they told him that until I came around - they'll make him put his CC for the regular rack rate - which he promptly agreed to and signed off on. However, now that these feckless buffoons that the St. Regis NY calls its "front desk" had found themselves down the path of their pathetic puffery - they obviously felt the need to impress upon my husband their (non existent) superiority by throwing out phrases like "Sir, hotel checkins are at 4 p.m. Don't you know?" (yes, he'd made the heinous error of showing up at 3.45 pm). There was not a single area to sit and wait (their lobby belongs to a motel that rents room by the hour) - and after my husband STOOD uncomfortably on the side of a pillar for 10 minutes one of the attendants grudgingly let him sit in the restaurant area (which they gate off during the day). 4 pm came and went - no signs of a room - and when my husband finally went back to ask around 4.45 since he had a 5pm Zoom (by legal contract, the room should have been made available at 4) - he was talked down to by another unrefined character that offered no apology and added "You'll get a room when we have one available". That being the last straw, my husband cancelled the reservation and moved us to the Park Hyatt nearby. I was incensed when I learned about this ordeal around 7 pm when I finished work and called the hotel. My suspicions of the hotel's egregious incompetence were immediately confirmed when a manager called Zach answered and offered me gems such as "I'm sorry you felt that way". Seriously, what bottom barrel school of hospitality has this staff been scraped off of the floor of?! I get that it's impossible to hire good people right now, but if the hotel had any self-respect or regard for reputation, they'd close before subjecting guests to whatever they can hire (and not bother to train). The sad truth is that if you've not been around dignified or classy people before and are suddenly thrust in front of them haplessly, and without appropriate training - you're deluded into thinking that being a service person at a somewhat elite NY hotel encompasses being (tactlessly) rude and (completely undeservingly) arrogant. Such a travesty - that's where your tips come from, dude. [I should call out that despite my clearly catty - although 100% accurate - review here, my husband is the most mild-mannered, kind person you'll meet so there's absolutely nothing he could've done to warrant this litany of insults. They behaved this way because they're untrained, fundamentally lack class and dignity about how to treat another human being (forget the fact that his patronage pays your bills!), and because obviously their management lets them get away with it]. Read less