Paramount

Midtown, New York

The hotel

This historic hotel, a landmark in New York City, is well located for exploring the city. Close to all attractions, you’ve a huge range of fantastic restaurants and bars on your doorstep. A 24-hour state-of-the-art fitness centre is available for those wanting a workout. There's a grab-and-go cafe from where you can pick up breakfast, hot drinks and snacks galore. All in all, a great base from which to explore one of the world’s most exciting cities.

Amenities

  • Bar
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Steps from Times Square in the heart of the Theater District, close to Broadway and many restaurants. Transfer time from JFK International Airport: 45 minutes.

Hotel information

597 contemporary style rooms. All of which are air-conditioned with HD flat-screen TV, telephone, WiFi access*, iHome docking station, safe, hairdryer and iron and board. Broadway Classic Rooms are 120–130 sq ft and have 1 double bed, sleeping maximum 2 adults.

Superior Queen Rooms are 160 sq ft with 1 queen-size bed, sleeping maximum 2 adults.

Two Bedded Rooms are 190 sq ft with 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Deluxe King Rooms are 220 sq ft with 1 king-size bed, sleeping maximum 2 adults.

Paramount Cafe (grab-and-go). Sony Hall (light bites and full bar menu). 24-hour fitness centre. Complimentary WiFi. Laundry/dry-cleaning service*. 24-hour reception. Concierge. Valet parking*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

One person must be aged 18 years and over in each room.

* Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (566)
  • Very good (409)
  • Average (256)
  • Poor (200)
  • Terrible (171)
Image of the Tripadvisor rating Amazing customer experience

Aug 7, 2020 jeremysL9053HH

We booked our trip long before COVID changed everything. When travel started to fall apart, we received a personal email from Joe Kavanagh, the manager. Over the next few months, he and I would communicate back and forth from time to time regarding the state of travel. When our flight was changed, he was prompt, professional and understanding… Read more
We booked our trip long before COVID changed everything. When travel started to fall apart, we received a personal email from Joe Kavanagh, the manager. Over the next few months, he and I would communicate back and forth from time to time regarding the state of travel. When our flight was changed, he was prompt, professional and understanding and sought to help us alter our hotel reservation. Well, now, our entire trip had to be cancelled and he has been nothing but wonderful. This would have been our third or fourth stay at the Paramount and we will 100% stay again. Read less
Image of the Tripadvisor rating Be careful! This hotel will charge you extra on your credit card

Jul 30, 2020 Daniel V

I stayed at the Paramount in October 2019 and I was charged more than what I had booked for. After returning to my home town I still kept getting charges from the hotel which had nothing to do with my booking. I called and emailed them in several occasions and all they say is that it's my bank's problem. I have spoken to my bank many times and it… Read more
I stayed at the Paramount in October 2019 and I was charged more than what I had booked for. After returning to my home town I still kept getting charges from the hotel which had nothing to do with my booking. I called and emailed them in several occasions and all they say is that it's my bank's problem. I have spoken to my bank many times and it is not their problem. I travel all around the world for work and this has NEVER happened to me. Let alone the fact that it's now been more than 6 months. I simply don't understand how a hotel management can let this happen. Be careful if you hook this hotel. Read less
Image of the Tripadvisor rating Is a great and convenient hotel that is near the theater district and Times Square. They are always willing to help you

Jul 9, 2020 oliviamD96TF

Is a fabulous hotel near the theater district and Times Square. Is secure and have great amenities. They are always willing to help you if you want to stay more hours before your departure without charging and extra day. I recommend it a lot. Love The PARAMOUNT!! We have stayed several occasions and never have a complaint.
Image of the Tripadvisor rating Cancelled trip but awesome customer service

Jul 9, 2020 Kaye B

Just wanted to say how amazed I've been with the customer service at this hotel. We've had to cancel the trip due to C19 and we are so disappointed but the hotel have stayed in contact with us throughout and have been wonderful. As soon as NYC is open for business we shall be delighted to rebook the Paramount!
Image of the Tripadvisor rating so sorry we had to cancel!

Jul 8, 2020 968megv

I had to cancel our planned visit to NYC in May. The staff were totally kind and caring when I cancelled the reservation. Having previously worked in the hotel business I knew how heart wrenching it had to be to receive yet another room reservation, but the reservation person was very polite and courteous. I hope we can book again soon!