Row NYC

Midtown, New York

The hotel

Modern and lively, perfect for those wanting to be in the midst of it all. Paying homage to the vibrance and energy of cosmopolitan city life, the guest rooms showcase a chic, contemporary palette of white hot hues and accents of bright, block colour, and the walls boast urban-inspired murals, graphics and sayings. The dynamic and impressive Lobby area features the Iconic M International newsstand and gift shop, and the new District M lobby bar provides a European style breakfast café. After dark, why not enjoy a cocktail or two and one of Neapolitan’s fired pizzas, or step out to one of the nearby restaurants to sample some local delights! Within easy walking distance of the theatre district, and just one block from the bright lights of Times Square, this pioneering hotel offers guests a front row ticket to experience all that New York has to offer. Right in the heart of Broadway, other top attractions such as the Empire State Building, the Rockefeller Center, Macy's and the Jacob Javitz's Center are just a heartbeat away, as are local and national transport links.

Amenities

  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

In the heart of the theatre district, just 1 block from Times Square and Restaurant Row and 6 blocks west of the Rockefeller Centre. Transfer time from John F. Kennedy International Airport: 60 minutes.

Hotel information

1,331 contemporary rooms. All with air-conditioning, cable TV with free HBO and Showtime, telephone, WiFi (included in resort fee), alarm clock and iPod docking station, signature toiletires by PURE, safe, hairdryer and iron and board. Standard Rooms are 135 sq ft and are compact and modern city-chic in design with 1 double bed or 2 double beds, sleeping maximum 2 adults.

Superior Rooms are larger and have 1 double bed, sleeping maximum 2 adults.

Deluxe City View Rooms have views of the city skyline, with 1 king-size bed, sleeping maximum 2 adults.

Premium City View Rooms are located on the highest floors, with views of Manhattan's skyline, with 1 king-size bed, sleeping maximum 2 adults.

Executive Suites have separate living room, with 1 king-size bed, sleeping maximum 2 adults.

District M (European Cafe by day and Neapolitan Pizzeria and cocktail bar by night). City Kitchen (gourmet food market). Sugar Factory café and confectionery. Iconic M one-stop-shop (open 24-hours). 24-hour state-of-the-art fitness centre including CYC Fitness (indoor cycling). Internet lounge (30 minutes complimentary). Laundry/dry-cleaning service*. Concierge service. Glam&Go (express hairstyle bar). Self and valet parking $55 plus tax per day for standard cars, $65 plus tax per day for oversized cars (payable locally, subject to change). WiFi (included in resort fee).

This hotel has a facilities fee of $34.42 plus tax per room, per day (payable locally; subject to change).

Resort fee includes use of the following amenities - Access to the third floor 24-hour fitness centre - Complimentary Internet access and printing services in iMAC lounge - An eco-friendly, collapsible 16-once water bottle to use at the hotels water filtration stations - Premium high-speed wireless Internet access for unlimited devices - All local, long distance and International phone calls - Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

One person must be aged 18 years and over in each room.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (7333)
  • Very good (8207)
  • Average (4941)
  • Poor (2561)
  • Terrible (2493)
Image of the Tripadvisor rating Hidden charges

Apr 12, 2021 Temp-Stacey

The stay could go over budget easily. Be careful and listen to everything the guy/gal at reception says as a slight mis step - like dialing the wrong button on the room telephone, wrong button on TV remote - and you are charged an extra amount on your credit card. Listen to what you are told during check in and avoid the pitfalls. One of our… Read more
The stay could go over budget easily. Be careful and listen to everything the guy/gal at reception says as a slight mis step - like dialing the wrong button on the room telephone, wrong button on TV remote - and you are charged an extra amount on your credit card. Listen to what you are told during check in and avoid the pitfalls. One of our family member got sucked in. We listened carefully and avoided those charges. Rooms are small and expensive. Read less
Image of the Tripadvisor rating Cancellation with notification from the hotel.

Feb 28, 2021 glassdominique Upland, California

We planned (my 2 children and myself) to stay at the Row hotel. I called a few days before and to my surprise the Row hotel has been closed and our room was canceled (without any notification). Unprofessional and rude.
Image of the Tripadvisor rating Deposit $250, etc NOT returned

Feb 15, 2021 Passenger277986 Dublin, Ireland

Very poor customer service. Stay 9-18 March 2020 Due possible closure of Airport & Hotel I left Sun 15th midday. Told front desk Staff & Supv. I was checking out, going to Airport to fly back to Ireland. I rang front desk from Dublin confirmed I'd checked out. I lost 3 nts. accommodation +3 local taxes, & deposit.. $869
Image of the Tripadvisor rating Never got deposit money back

Jan 18, 2021 ainarac367

We stayed in Row NYC Hotel on February last year. We were asked for 100$ deposit when we checked in, but we never got the money back. We claimed it during the pandemic, but nothing happened, just excuses and ignorance.
Image of the Tripadvisor rating Staying in Row for NY Marathon

Dec 31, 2020 Florent-Happy-Runner Montreux, Switzerland

My first time in new york. I stayed in Row during the NY City marathon with my girlfriend. I enjoy the place, huge, right a block away from times square. The hotel was pretty crowed. Nice place to stay in new york.