TRYP by Wyndham Times Square South

Midtown, New York

The hotel

Boasting some of the largest rooms in New York, the TRYP is a whimsical blend of Mediterranean origins and big city chic. A great choice if you’re visiting with the family, accommodation is not only spacious but also well equipped with wonderful views. Plaza Central is the hotel’s social hub, with free high-speed Internet access, laptops and TVs. For a more culinary place to unwind, head to Gastro Bar instead to enjoy hand crafted tapas and designer cocktails and refreshing Sangria. Walking to the myriad sights around the neighbourhood should be exercise enough, but if not, the complimentary fitness centre is open 24 hours. Your first time in New York? No problem! Get all the top tips from the concierge team and you’ll feel as if you ‘own’ the city!

Amenities

  • Bar
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Midtown Manhattan, on West 35th St between 8th & 9th Avenue, a stone’s throw from Broadway and Madison Square. Transfer time from John F. Kennedy International Airport: 45 minutes.

Hotel information

173 rooms on 15 floors. All of which are air-conditioned with satellite TV, telephone, complimentary WiFi, tea/coffee maker, iPod dock, safe, hairdryer, iron and board. Deluxe Rooms are 215 sq ft with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Premium Rooms are approx 420 sq ft with views of the city with 1 king-size bed and 1 sleeper sofa or 2 queen-size beds and 1 sleeper sofa, sleeping maximum 4 adults and 2 children.

Family Rooms are approx 411 sq ft with 2 queen-size beds, bunk beds for 2, sleeper sofa and a separate living room and games console, sleeping maximum 4 adults and 2 children.

Gastro Bar at 35th (open for breakfast, lunch and dinner). Rooftop balcony (open seasonally). 24-hour fitness centre. Complimentary WiFi. Laundry/dry-cleaning service*. Concierge service.

One person must be aged 21 years and over in each room at check-in.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2344)
  • Very good (1686)
  • Average (460)
  • Poor (191)
  • Terrible (163)
Image of the Tripadvisor rating Filthiest hotel room ever.

Apr 1, 2020 Gorgeousngifted Memphis, TN

Room is FILTHY!!!! Air doesn't work. My refrigerator had year old rotted food in it. The bed linen had bodily fluid (Nice way to put it) stains on it. I literally slept on top of the covers with a towel and my airplane blanket. Shower had a glob of hair on the floor. I have never felt so dirty in a hotel room!! Asked for bottled water. The front… Read more
Room is FILTHY!!!! Air doesn't work. My refrigerator had year old rotted food in it. The bed linen had bodily fluid (Nice way to put it) stains on it. I literally slept on top of the covers with a towel and my airplane blanket. Shower had a glob of hair on the floor. I have never felt so dirty in a hotel room!! Asked for bottled water. The front desk clerk says they only allow 2 bottles per day per room. She said she would "see if she could find some". That was yesterday.... Read less
Image of the Tripadvisor rating breaking all of wyndham rules

Mar 25, 2020 onmytel

I called last week to cancel a booking for march 27th as i did not want to travel to NYC in the midst of this health crisis. I was told by the rudest person I have spoken to, "Too Bad, We aren't giving any refunds", No Voucher and no credit. I tried to explain to her why I wouldn't be coming and that I spoke to Wyndham reservations already and… Read more
I called last week to cancel a booking for march 27th as i did not want to travel to NYC in the midst of this health crisis. I was told by the rudest person I have spoken to, "Too Bad, We aren't giving any refunds", No Voucher and no credit. I tried to explain to her why I wouldn't be coming and that I spoke to Wyndham reservations already and they stated i would get a refund. She proceeded to yell at me and tell me she didn't work for Wyndham and hung up! I read the new cancellation policies on the Wyndham site Wyndham and its available for anyone to read . I must assume the owners of Tryp feel they can break these policies and basically steal from people! The Tryp should be pulled from TripAdvisor and the owners separated from Wyndham Read less
Image of the Tripadvisor rating Uncaring, Unjust and Inhuman

Mar 23, 2020 wtleon4193

I called thier cutomer service center and was connected to somone who stated she was the manager, I believe her name was Lynda. i explained my plight which was i was no longer able to travel from overseas and that I saw online NYC mayor was shutting city down bue to the Virus outbreak. I could barley undertand the woman because of her accent and… Read more
I called thier cutomer service center and was connected to somone who stated she was the manager, I believe her name was Lynda. i explained my plight which was i was no longer able to travel from overseas and that I saw online NYC mayor was shutting city down bue to the Virus outbreak. I could barley undertand the woman because of her accent and when i apologized and asked her to repeat herself she discided to yell at me, call me ridiclous and tell me it was too bad I wasnt getting any refund. When I tried to pleade my case she said " I don't care and I have no time for you!" and hung on me. I understand the pressue everyone is under during this health crisis but to speak anonther human being like that is horrendous. If she is infact a manager for the Tryp then they should be ashamed for giving her that position or at the very least retrain her. If they make thru this crisis I will never stay there nor will i ever recommend them to anyone, ever. This is not the last they have heard from me Read less
Image of the Tripadvisor rating Unreasonable Hotel during State of Emergency

Mar 23, 2020 MrsColleen Readville, Massachusetts

Unfortunately I had a prepaid room from 3/17/2020 thru 3/20/2020 with this hotel. Starting the week prior everything for the NYC trip was being cancelled or post phoned until September. I had contacted the hotel directly to see if I could rebook for a later date. The woman on the phone was so rude and coughed throughout the call. She refused to… Read more
Unfortunately I had a prepaid room from 3/17/2020 thru 3/20/2020 with this hotel. Starting the week prior everything for the NYC trip was being cancelled or post phoned until September. I had contacted the hotel directly to see if I could rebook for a later date. The woman on the phone was so rude and coughed throughout the call. She refused to allow me to reschedule and refused a refund. This is outrageous as NYC is the epicenter of this dangerous virus. Shame on this greedy hotel. I will never stay here again nor recommend them- even to a rat 🐀 Read less
Image of the Tripadvisor rating scheduled stay from March 24-27, 2020.During coronavirus pandemic

Mar 21, 2020 Jenuy1

Tryp NYC Times Square South refused to work with us about getting a voucher or cancelling our stay for another time. Because we booked through Priceline, they kept telling me to have Priceline contact them. Priceline kept telling me that they were informed by the manager of the hotel that they could not do anything for me. No voucher for or… Read more
Tryp NYC Times Square South refused to work with us about getting a voucher or cancelling our stay for another time. Because we booked through Priceline, they kept telling me to have Priceline contact them. Priceline kept telling me that they were informed by the manager of the hotel that they could not do anything for me. No voucher for or refund. Priceline and Tryp are both doing a disservice to their loyal customers. Never going to use Priceline and Tryp NYC Times Square South in the future. You have lost my business. Read less