TRYP by Wyndham Times Square South

Midtown, New York

The hotel

Boasting some of the largest rooms in New York, the TRYP is a whimsical blend of Mediterranean origins and big city chic. A great choice if you’re visiting with the family, accommodation is not only spacious but also well equipped with wonderful views. Plaza Central is the hotel’s social hub, with free high-speed Internet access, laptops and TVs. For a more culinary place to unwind, head to Gastro Bar instead to enjoy hand crafted tapas and designer cocktails and refreshing Sangria. Walking to the myriad sights around the neighbourhood should be exercise enough, but if not, the complimentary fitness centre is open 24 hours. Your first time in New York? No problem! Get all the top tips from the concierge team and you’ll feel as if you ‘own’ the city!

Amenities

  • Bar
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Midtown Manhattan, on West 35th St between 8th & 9th Avenue, a stone’s throw from Broadway and Madison Square. Transfer time from John F. Kennedy International Airport: 45 minutes.

Hotel information

173 rooms on 15 floors. All of which are air-conditioned with satellite TV, telephone, complimentary WiFi, tea/coffee maker, iPod dock, safe, hairdryer, iron and board. Deluxe Rooms are 215 sq ft with 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Premium Rooms are approx 420 sq ft with views of the city with 1 king-size bed and 1 sleeper sofa or 2 queen-size beds and 1 sleeper sofa, sleeping maximum 4 adults and 2 children.

Family Rooms are approx 411 sq ft with 2 queen-size beds, bunk beds for 2, sleeper sofa and a separate living room and games console, sleeping maximum 4 adults and 2 children.

Gastro Bar at 35th (open for breakfast, lunch and dinner). Rooftop balcony (open seasonally). 24-hour fitness centre. Complimentary WiFi. Laundry/dry-cleaning service*. Concierge service.

One person must be aged 21 years and over in each room at check-in.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2344)
  • Very good (1692)
  • Average (472)
  • Poor (197)
  • Terrible (187)
Image of the Tripadvisor rating Not good experience

Jul 21, 2021 Wayne66666 Fremont, California

My family travelled in NYC last week and stayed in a few hotels. This the only hotel that charge for a fee for leaving luggages there for some hours after checking out. I tried to explain how the other hotels offer the courtesy of keeping the luggages for free. As an example, Cabria hotel even went the last mile to keep our cherry in Fridge for… Read more
My family travelled in NYC last week and stayed in a few hotels. This the only hotel that charge for a fee for leaving luggages there for some hours after checking out. I tried to explain how the other hotels offer the courtesy of keeping the luggages for free. As an example, Cabria hotel even went the last mile to keep our cherry in Fridge for the rest of the same day after we check out. The experience is day and night difference. Read less
Image of the Tripadvisor rating Terrible customer service

Jul 14, 2021 HeatherI424 Lexington, Kentucky

I booked a stay and the confirmation email read “cancellation policy: cancel 24 hours prior to 3pm day of arrival to avoid 1 night charge plus applicable tax.” I requested a cancellation 4 months before the stay via email, and instead of responding the hotel charged my credit card the full amount of the stay. They are refusing to credit the charge… Read more
I booked a stay and the confirmation email read “cancellation policy: cancel 24 hours prior to 3pm day of arrival to avoid 1 night charge plus applicable tax.” I requested a cancellation 4 months before the stay via email, and instead of responding the hotel charged my credit card the full amount of the stay. They are refusing to credit the charge now claiming the stay was required to be fully paid at the time of booking (which was 3 months ago). I rarely write negative reviews, but this is terrible customer service. Read less
Image of the Tripadvisor rating Spend your money at another hotel

Jul 13, 2021 J5855WVlindaw

Have no idea how this hotel got 4 stars Pro's-Location Cons-Horrible Customer Service: When we got there (5 of us) the room was clean but no toilet paper. Figured it was just a mistake so went to the front desk to get some. They gave us one roll and a box of tissues. Not much for 5 people. And it's the super cheap stuff. You know the kind you… Read more
Have no idea how this hotel got 4 stars Pro's-Location Cons-Horrible Customer Service: When we got there (5 of us) the room was clean but no toilet paper. Figured it was just a mistake so went to the front desk to get some. They gave us one roll and a box of tissues. Not much for 5 people. And it's the super cheap stuff. You know the kind you had to buy because it was the only thing left during the pandemic. As the trip went on we noticed more and more problems. There was no sheet on one of the beds and beds consisted of a comforter that was too small (didn't even hang over the sides). After going out site seeing the next day, we returned to find no one had been in to clean the room, remove the trash, give fresh towels, replace the coffee, etc. My husband went to the front desk to ask about the cleaning services and she said nothing but pointed to a sign that said they are a "green hotel" and only change linens and give fresh towels every other day. When he asked if someone should have come to take out the trash she muttered yes and would send someone. She then gave my husband a trash bag to hold us over. Needless to say no one came to get the trash. We figured, ok someone will come tomorrow. Nope, wrong again. We got back from site seeing the following day and still no one had been to our room. My husband AGAIN went downstairs to the desk to ask about this. She seemed annoyed, gave him fresh towels and more trash bags and toilet paper and said someone would be up to get the trash but no one came. The lady at the front desk was unapologetic and rude. Every time my husband went to the front desk with a problem there was someone down there making a similar complaint. One family who had been there 5 days only got their room cleaned once and the hotel also charged this poor family money to hold their bags for 2 hours while they ran a couple errands before their flight. No courtesy hold for spending over $1,000 for their hotel stay. Also, I used my AAA card to get a discount and it was supposed to come with 2 complimentary breakfast WRONG AGAIN! When I asked the lady about the complimentary breakfast for 2 that came with our package she said "yea, we don't do that" so don't expect to get it. They have no breakfast at all unless you want to order expensive room service. Oh and be careful of the shower. The hot water sneaks up on you and practically burns you so you'll have to play around with the temperatures a bit. I've come to realize that this hotel is "green" because they are lazy and don't want to clean everyday, or 2, or 3, or 4... NOT because they care about the environment. There are a ton of other hotels around that are probably better so unless you want to do your own housekeeping I would go somewhere else. Read less
Image of the Tripadvisor rating enjoyed

Jul 13, 2021 Jenestumn State College, Pennsylvania

enjoyed the atmosphere. the construction was untimely. tge walk was great everything was right around the corner the walk to times square was worth it would do it again but for a longer stay to explore more.
Image of the Tripadvisor rating Great room, if you don't mind cleaning yourself

Jul 12, 2021 rkaufm719603 Jacksonville, Florida

Huge room, perfect for a family (2 bathrooms and five beds! Not easy to find in NYC). Room was filthy on arrival, but we were able to get some Clorox wipes and clean everything up. I would be prepared to clean your own room.