Crowne Plaza Times Square

Midtown, New York

The hotel

The Crowne Plaza Times Square is one of the places to stay in New York with cutting-edge design very much the order of the day! To keep in the peak of health, pay a visit or two to the hotel’s fitness centre. Run by the New York Sports Club with indoor lap pool, steam rooms, saunas and state-of-the-art gym equipment. After you’ve worked up an appetite, head to Brasserie 1605 for succulent seafood or a sizzling steak. One of Times Square’s best restaurants, it's right on the premises so you don’t have to venture far! For pre and post dinner drinks, Broadway 49 Bar and Lounge offers an extraordinary selection of whiskies – unmatched in the city – plus some delicious signature cocktails. Intimate and cosy, it’s a great place to catch that New York vibe!

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access

Where is it

In the heart of Times Square, 4 blocks from Radio City Music Hall and 5 blocks from the Rockefeller Centre and 5th Avenue Shopping. Central Park is 1 mile away. Transfer time from John F. Kennedy International Airport: 40 minutes.

Hotel information

795 rooms. All with air-conditioning, 37" high-definition flat panel TV with pay-per-view films and video games, complimentary WiFi, alarm clock with CD player, tea/coffee maker, safe, hairdryer, iron and board. Traditional Rooms are 323 sq ft and feature views of the NYC skyline, with 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Times Square View Rooms are also 323 sq ft and overlook Times Square with 2 double beds or 1 king-size bed, sleeping maximum 4 adults.

Brasserie 1605 (American fare, open for breakfast and lunch). Broadway 49 Bar and Lounge. Health club with gym, exercise classes* and lap pool. Room service*. Laundry/dry-cleaning service*. Complimentary WiFi. Self-parking and valet-parking available*.

This hotel has a resort fee of $35 plus tax per room, per day (payable locally, subject to change).

Resort fee includes the following - Two drinks vouchers (for beer or wine) upon arrival - Complimentary local and International calls - Complimentary use of the Health Club on-site - Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival. Please note: the room type you are booking will either be 'inclusive' of resort/facility fee or 'exclusive' of resort/facility fee. If the room type states it is​ 'inclusive' of the fee, you will not need to pay this locally. If it is 'exclusive' or not mentioned, it will need to be paid locally.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

One person must be aged 21 years and over in each room at check-in

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5637)
  • Very good (3957)
  • Average (1381)
  • Poor (538)
  • Terrible (451)
Image of the Tripadvisor rating No refund - multiple attempts

Sep 7, 2020 joshuacollard

I had to cancel my trip due to Covid-19 in April, promised a refund within 90 days and I’ve received nothing. I chased again and was told 1/9 to re-open and now I’ve been told 1/10 - As they are awaiting capital from there lenders. This is not good enough, considering everyone has been impacted by this and you have no right to retain my funds.… Read more
I had to cancel my trip due to Covid-19 in April, promised a refund within 90 days and I’ve received nothing. I chased again and was told 1/9 to re-open and now I’ve been told 1/10 - As they are awaiting capital from there lenders. This is not good enough, considering everyone has been impacted by this and you have no right to retain my funds. Safe to say when I can visit one day, I won’t be staying here... Read less
Image of the Tripadvisor rating Disappointed, no refund

Sep 2, 2020 Nutmegsmom01

Like other posters, I have not recieved a refund for a May trip that I cancelled in April. When I contacted IHG customer service, I was told I had to wait until the Crowne Plaza received a loan to cover the refunds. However, I made this reservation through IHG and cancelled through IHG. When I mentioned this, I was told that refunds are handled… Read more
Like other posters, I have not recieved a refund for a May trip that I cancelled in April. When I contacted IHG customer service, I was told I had to wait until the Crowne Plaza received a loan to cover the refunds. However, I made this reservation through IHG and cancelled through IHG. When I mentioned this, I was told that refunds are handled individually by the hotel. All my calls to the hotel are forwarded to IHG customer service. This experience has caused me to reconsider my association with IHG, through whom our family owns a timeshares and has used extensively in travel. Read less
Image of the Tripadvisor rating Amazing Stay and Great Location

Sep 1, 2020 amber1619 Leeds, United Kingdom

I travelled here with a friend to celebrate our 21st birthdays. We opted for the Times Square view room, which cost more but it was worth it. The view was amazing. The hotel is lovely and clean, we could not fault it in anyway. Excellent location and had great staff, who were very helpful. We are already planning our return trip to New York for… Read more
I travelled here with a friend to celebrate our 21st birthdays. We opted for the Times Square view room, which cost more but it was worth it. The view was amazing. The hotel is lovely and clean, we could not fault it in anyway. Excellent location and had great staff, who were very helpful. We are already planning our return trip to New York for some time next winter and will definitely be returning to stay at this hotel. Read less
Image of the Tripadvisor rating Great views

Aug 26, 2020 JordanPalmerr Hemel Hempstead, United Kingdom

A hotel with great views that is centrally located. Very nice quality rooms and the staff were great on check-in/out and when we ordered room service. Views from the room are breathtaking, I would recommend staying on a higher floor! You get what you pay for here, a truly great exceptional hotel experience
Image of the Tripadvisor rating Great experience

Aug 10, 2020 Frabel1969 Turin, Italy

We actually travelled to NYC in April 2018 but I need to write this review nontheless because this hotel still brings happy memories whenever someone mentions NYC in my family. We found everyone at the hotel extremely friendly and helpful, from the reception ladies to the bartender to the room service guy. The rooms may not be just revamped but… Read more
We actually travelled to NYC in April 2018 but I need to write this review nontheless because this hotel still brings happy memories whenever someone mentions NYC in my family. We found everyone at the hotel extremely friendly and helpful, from the reception ladies to the bartender to the room service guy. The rooms may not be just revamped but the we were on the 42nd floor with such an unfogettable view, other minor details lost importance. The beds were very confortable albeit a little small, the bathroom is old style but large. We had an awesome stay here. Read less