Crowne Plaza Times Square

Midtown, New York

The hotel

The Crowne Plaza Times Square is one of the places to stay in New York with cutting-edge design very much the order of the day! To keep in the peak of health, pay a visit or two to the hotel’s fitness centre. Run by the New York Sports Club with indoor lap pool, steam rooms, saunas and state-of-the-art gym equipment. After you’ve worked up an appetite, head to Brasserie 1605 for succulent seafood or a sizzling steak. One of Times Square’s best restaurants, it's right on the premises so you don’t have to venture far! For pre and post dinner drinks, Broadway 49 Bar and Lounge offers an extraordinary selection of whiskies – unmatched in the city – plus some delicious signature cocktails. Intimate and cosy, it’s a great place to catch that New York vibe!

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access

Where is it

In the heart of Times Square, 4 blocks from Radio City Music Hall and 5 blocks from the Rockefeller Centre and 5th Avenue Shopping. Central Park is 1 mile away. Transfer time from John F. Kennedy International Airport: 40 minutes.

Hotel information

795 rooms. All with air-conditioning, 37" high-definition flat panel TV with pay-per-view films and video games, complimentary WiFi, alarm clock with CD player, tea/coffee maker, safe, hairdryer, iron and board. Traditional Rooms are 323 sq ft and feature views of the NYC skyline, with 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Times Square View Rooms are also 323 sq ft and overlook Times Square with 2 double beds or 1 king-size bed, sleeping maximum 4 adults.

Brasserie 1605 (American fare, open for breakfast and lunch). Broadway 49 Bar and Lounge. Health club with gym, exercise classes* and lap pool. Room service*. Laundry/dry-cleaning service*. Complimentary WiFi. Self-parking and valet-parking available*.

This hotel has a resort fee of $35 plus tax per room, per day (payable locally, subject to change).

Resort fee includes the following - Two drinks vouchers (for beer or wine) upon arrival - Complimentary local and International calls - Complimentary use of the Health Club on-site - Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival. Please note: the room type you are booking will either be 'inclusive' of resort/facility fee or 'exclusive' of resort/facility fee. If the room type states it is​ 'inclusive' of the fee, you will not need to pay this locally. If it is 'exclusive' or not mentioned, it will need to be paid locally.

Wheelchair adapted rooms with partially accessible amenities or facilities available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

One person must be aged 21 years and over in each room at check-in

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5630)
  • Very good (3952)
  • Average (1379)
  • Poor (538)
  • Terrible (446)
Image of the Tripadvisor rating To see the Christmas lights switched on

Mar 31, 2020 Angela59H Newcastle upon Tyne, United Kingdom

This is a very delayed review but needs to acknowledged. The service at the hotel was unexceptional that we both had experienced. I was celebrating my sixtieth with my husband I had a stroller which aids my walking. When we approached the reception desk I was approached by a lovely lady named Onelia G her performance for looking after guests was… Read more
This is a very delayed review but needs to acknowledged. The service at the hotel was unexceptional that we both had experienced. I was celebrating my sixtieth with my husband I had a stroller which aids my walking. When we approached the reception desk I was approached by a lovely lady named Onelia G her performance for looking after guests was outstanding. Our room was lovely and breakfast in the morning was gd to. Definetly would stay here again Thankyou. Read less
Image of the Tripadvisor rating Perfect Location

Mar 19, 2020 AS0211 Bicester, United Kingdom

I stayed here in December for my first trip to NYC. The hotel is perfectly located right in the middle of everything - honestly, you couldn’t pick a better located hotel! The room was basic (as expected for a city hotel) but clean, which was the most important part for us as we were only in the room to sleep and shower. The only downside was… Read more
I stayed here in December for my first trip to NYC. The hotel is perfectly located right in the middle of everything - honestly, you couldn’t pick a better located hotel! The room was basic (as expected for a city hotel) but clean, which was the most important part for us as we were only in the room to sleep and shower. The only downside was the extra charge on the room per night on top of the rate we already paid when we booked, which I wasn’t aware of, but this is quite common in city hotels. When I come back to NYC I’ll definitely be booking to stay here again. Read less
Image of the Tripadvisor rating Bad customer service

Mar 16, 2020 C6190JHtomh

Wasted over one hour on the phone trying to resolve an issue that should have taken 1 minute.. still not resolved . I just won’t take bad customer service any longer. I just can’t, won’t. Too many other places to stay than places that have no interest in resolving even the most minor of issues
Image of the Tripadvisor rating Terrific Crowne plaza

Mar 14, 2020 tracyv412 Phoenix, Arizona

My daughter and I stayed here for her 16th birthday celebration for several days we had the 22nd floor with the Time square view the corner windows at first when we arrived they had the rooms wrong but upon calling down to the desk they immediately changed us to the correct room. I booked almost a year in advance The room itself is very basic but… Read more
My daughter and I stayed here for her 16th birthday celebration for several days we had the 22nd floor with the Time square view the corner windows at first when we arrived they had the rooms wrong but upon calling down to the desk they immediately changed us to the correct room. I booked almost a year in advance The room itself is very basic but you pay for the view more than anything the food at the restaurant was a bit pricey but that's what you expect for New York but it was good The location was perfect and close to everything you can get in and out and go anywhere you want it quickly the only thing I could say was a negative was that accommodations in the room could be a little bit better for the price but all in all we had a lovely stay Read less
Image of the Tripadvisor rating Great service and family friendly experience

Mar 13, 2020 734mmb

Really great family experience for kids first visit to NYC. Fantastic location, and exceptional service from Tofael at Brasserie 1605. Recommend the breakfast buffet and his service made the experience that much better. Overall, very responsive and friendly staff.