Grand Hyatt New York

Midtown, New York

The hotel

The Grand Hyatt New York is located in the heart of Manhattan and its excellent location means this grand hotel is near to must-see attractions like the Empire State Building, Times Square and Central Park. Enjoy stunning views of the city from your room, with views of the Chrysler Building or Grand Central Terminal available from the Park Avenue Presidential Suite. Dine in at the New York Central restaurant and taste Western European inspired cuisine or grab a bite from the Market for an exciting day out in New York City.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Close to City Centre

Where is it

On 42nd Street at Park Avenue in Midtown Manhattan, connected to Grand Central Terminal and across the street from the Chrysler Building. 1-block walk to subway.

Hotel information

1,342 rooms and suites. All with Hyatt Grand Bed™, air-conditioning, TV, safety deposit box and iron and board and Balmain® Spa amenities in bath. Standard Rooms have 1 king-size bed or 1 queen-size bed or 2 double beds, sleeping max 2 adults.

Deluxe Rooms have 1 king-size bed or 2 double beds, sleeping maximum 2 adults or 4 adults.

City View Rooms have 1 king-size bed or 2 double beds, sleeping maximum 2 adults or 4 adults.

Accessible Rooms have accessible bath tub, roll in shower and accessible features, with 1 king-size bed or 1 queen bed, sleeping maximum 2 adults.

Corner Suites have 1 king-size bed, sleeping maximum 2 adults.

Junior Suites have a parlor area and 1 king-size bed, sleeping maximum 2 adults.

1 Bedroom Suites have 1 king-size bed and queen sofa bed, sleeping maximum 3 adults.

City View Suites have 1 and 2 bedrooms with a living room, dining area and city views. 1 Bedroom Suites have 1 king size bed, sleeping maximum 2 adults. 2 Bedroom Suites have 1 king-size bed and 1 king-size bed or 1 queen bed, sleeping maximum 4 adults.

Premier Suites With City Views have a seating area and dining room. With 1 king-size bed, sleeping maximum 2 adults.

Park Avenue Presidential Suites have views of Grand Central Terminal or the Chrysler Building and two bathrooms. With 1 king-size bed, sleeping maximum 2 adults.

New York Central (open for breakfast, lunch, dinner and brunch at weekends). The Lounge at New York Central (light bites in the afternoon, and full menu for dinner). Market (24-hour Grab 'n' Go cafe).

24-hour fitness centre. In-room spa services*.

Complimentary WiFi. Room service*. Laundry service. Concierge service. Check in 4:00pm. Check out 11:00am.

Resort Charge: $34.43​ Plus applicable taxes, per room, per night​ (payable locally, subject to change).

Resort fee includes: High speed premium internet, $15 food and beverage credit in the Market per room per day, $10 beverage credit in the New York Central Bar, Access to daily New York Times & Financial Times via in-room app, 20% off in-room spa services, Grand Central self-guided audio tour for two per stay, 20% savings on the Sightseeing Flex 3 Attraction Package, Exclusive Grand Central Coupon book, Macy’s VIP passport, 20% off Standard Admission and 10% off Priority Admission at One World Observatory.

One person must be aged 18 years and over in each room.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3483)
  • Very good (3742)
  • Average (2386)
  • Poor (1211)
  • Terrible (971)
Image of the Tripadvisor rating Perfect location

Oct 16, 2021 Myra B

We went to New York for a concert and stayed there for couple nights. The location was great. All the staff were very friendly. The rooms were clean. I highly recommend this hotel who wants to be in center. Almost everywhere was walking distance for us
Image of the Tripadvisor rating Great hotel

Jan 30, 2021 dannydew_1993

Fantastic hotel. Right in the heart of midtown Manhattan. The staff couldn’t do enough for us. Will defiantly be returning in the future. If you want a great hotel I nyc this is the hotel for you. Staff are amazing couldn’t made us feel more welcome
Image of the Tripadvisor rating If it quacks like a duck it’s probably a duck.

Dec 16, 2020 Richard E Adelaide Hills, Australia

Without sounding pretentious my stay at the Grand Hyatt was the worst hotel experience I have ever had. I paid 9k AUD for a Presidential Suite for New Years. The room was not available and they slipped us into a 1 bedroom suite without advising us that we had been downgraded. No real apology when confronted about it just said. We are fully… Read more
Without sounding pretentious my stay at the Grand Hyatt was the worst hotel experience I have ever had. I paid 9k AUD for a Presidential Suite for New Years. The room was not available and they slipped us into a 1 bedroom suite without advising us that we had been downgraded. No real apology when confronted about it just said. We are fully booked and that’s what you have. The check in team were lacklustre, leaning on your palm and checking us in with 1 hand, no greeting, no banter no did you enjoy your 20 hour journey to get to NY. It took 4 days of a 5 day stay to speak to anyone in authority. The furniture in the rooms is dirty and the presentation of the Club room was even worse with stains on chairs my friends put down napkins before they would sit on it. This hotel is on a list to be demolished so the upkeep is minimal, the attendants don’t care and the overall customer service was appalling. I read constantly the feedback and find it amusing that it’s still actually accepting guests. The lighting system would turn on at all hours of the night. No full length mirror so my wife had to stand in the middle of the bed and look into the bathroom mirror. It was never explained that the tourist fee you pay entitles you to spend 20USD in the snack shop on concierge level. We bought back cheesecake to the room and had to eat it with a icy pole stick as the fully equipped kitchen was not equipped with cutlery or crockery. So I did get back 3k, but in reality all I did was pay for the room I got. The turnover of Management is astounding and those that I did reach out to never responded. I had to rate the experience 1 Star as no stars will not allow you to proceed. Do yourself a favour and stay somewhere else to avoid the disappointment. Their CEO Mr Mark Hoplamazian should mystery stay this hotel and see what his guests are really getting , because it isn’t much. Read less
Image of the Tripadvisor rating Ease and convienent!

Aug 30, 2020 pachithk Boston, Massachusetts

I traveled here in September of 2019, for the firs time. Conveniently located connected to Grand Central Station, this hotel is definitely going to be my go-to stay whenever visiting the city. The ease and convenience to every hot spot in the city and transit is what did it for me. Rooms are clean, amenities are great. I would recommend for anyone… Read more
I traveled here in September of 2019, for the firs time. Conveniently located connected to Grand Central Station, this hotel is definitely going to be my go-to stay whenever visiting the city. The ease and convenience to every hot spot in the city and transit is what did it for me. Rooms are clean, amenities are great. I would recommend for anyone visiting who doesn't' want to lug their luggage around the city to a spot. Read less
Image of the Tripadvisor rating Exceeded expectations

Jul 18, 2020 Samleena Birmingham, United Kingdom

Absolutely loved this hotel, not to far from times square which was important for my first time in NYC. Room was very big and spacious more than enough for me and my friend. My stay was for 4 days and found staff to be welcoming and helpful. I would 100% return to the hotel and plan on doing so in the future!