Omni Berkshire Place

Midtown, New York

Hotel rating
Trip advisor rating: 4.5 Based on 4575 reviews

The hotel

One of the most sought after addresses in New York, The Omni Berkshire Place is ideally located between 5th Avenue and Madison in the heart of Midtown Manhattan. This Four-Diamond hotel is close to some of New York’s hottest attractions, including Rockefeller Center, Fifth Avenue shopping, St. Patrick’s Cathedral, Radio City Music Hall and the Museum of Modern Art. Guests can easily walk to Central Park and Times Square is less than a 10 minutes. All of Omni Berkshire Place’s 398 guest rooms are non-smoking and feature contemporary artwork, and modern design. The 17th floor health club is sure to inspire even the most gym-resistant with sweeping views of St Patrick’s Cathedral to spur you on during a work-out. Inside the hotel is the new Bob’s Steak and Chop House restaurant, located on the lobby level offering the sought-after prime filet – sourced for 23 years from the same Chicago meat supplier. The Omni Sensation Kids Programme is a huge bonus for guests with kids, offering backpacks filled with games and books, menu choices, a list of top family attractions, local emergency numbers and a safety/first-aid kit. This is one hotel that really has thought of everything!

Amenities

  • Kids Club
  • Babysitting service
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

On Madison Avenue in Midtown New York, adjacent to Rockafeller Centre and St Patrick’s Cathedral and within close proximity to the Theatre District, 5th Avenue shopping, Central Park and the ‘museum mile’. Transfer time from John F. Kennedy International Airport: 60 minutes.

Hotel information

398 rooms and suites on 19 floors in 1 building. All with air-conditioning, LCD HDTV with premium channels and pay-per-view films, telephone, Wifi access*, mini-bar*, safe, bathrobes, hairdryer, iron and board. Deluxe Rooms are 271 sq ft with 1 king-size bed, sleeping maximum 3 adults.

Deluxe Double Rooms are 271 sq ft with 2 double beds, sleeping maximum 4 adults.

Premier Rooms are larger at 360 sq ft with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Berkshire Suites are 445 sq ft with 1 king-size bed and pullout double sofa in living area, sleeping maximum 4 adults.

Bob’s Steak and Chop House restaurant (open for breakfast lunch and dinner with a full bar). 24-hour fitness centre with sundeck. In-room massage service*. WiFi access*. Omni Sensational Kids' Programme. Babysitting* (on request). 24-hour room service*. Laundry/dry-cleaning service*. Self or valet parking service available (payable locally, subject to change).*

One person must be aged 21 years and over in each room at check-in.

*Denotes local charge.

Trip advisor rating: 4.5 Based on 4575 reviews

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2726)
  • Very good (1254)
  • Average (372)
  • Poor (144)
  • Terrible (79)
Image of the Tripadvisor rating Mostly good stay though beware of "resort fee"

Feb 20, 2019 silentbob007 Chicago, Illinois

I wanted to stay in mid-town to go see Harry Potter and the Cursed Child for my birthday. Rooms were typically high, but there were some decent deals to be had on the unnamed hotel bargain sites which is where I made my booking for a very reasonable rate. Upon arrival after an early-morning flight, I was very happy that my room was available for… Read more
I wanted to stay in mid-town to go see Harry Potter and the Cursed Child for my birthday. Rooms were typically high, but there were some decent deals to be had on the unnamed hotel bargain sites which is where I made my booking for a very reasonable rate. Upon arrival after an early-morning flight, I was very happy that my room was available for early check-in. The elevators looked old but moved quite well. The hallways seemed a bit dated, but also seemed clean. The room itself was a king bed, next to the ice room, overlooking the AC unit in the middle of the building. The room consisted of a king bed, desk, nightstand, lamp, chair, TV, and closet with safe along with a standard bathroom. The desk had a bit of wear but otherwise seemed clean. The rest of the room also felt clean and I applaud the house-keeping team. The bathroom was decent sized, though there was a white floor rug that couldn't really fit in the room without getting bunched up under the shutting door. Being a room on the inside rather than on the street, I didn't really have many noise complaints. Except for the person occasionally hacking in the next room, noise was not an issue. On the final night of our stay, there was an occasional overwhelming smell of pot smoke in our hallway and creeping into our room, but it did not linger for long. Location was pretty good. There were plenty of good cafes and restaurants in the area as well as a drug store the next block over for snack and drink items. The theater district was very walkable, though the subway was also convenient. Upon check-in, I was advised that there would be a $75 hold on my card. I was not advised that there would be a $25/day resort fee that would be charged, nor was I advised as to what amenities that resort fee opened up for me. I suppose I used the internet, but I was otherwise disappointed at the "value" granted by these fees. At least at other hotels in Manhattan with a resort fee I've stayed at, some "store credit" was given for the on-site cafe or restaurant or, at the very least, was told about the charge and was provided a list of things the charge included. I was not even told about the charge upon check-out ... I was waved out with the staff member noted I had prepaid. I'm assuming the $57 charge on my credit card includes even more tax on the resort fee since I have yet to see a receipt. Note: This hotel does allow dogs. This was not a big issue for me, though there were some delinquent pet owners during my stay that I observed letting their dog poop in the lobby. Not quite a classy welcome home. Perhaps part of the resort fee is dog doo removal. Read less
Image of the Tripadvisor rating Good Location but....

Feb 18, 2019 s0x99 London, United Kingdom

I can't fault the location of this hotel, minutes from Central Park and a short walk to the Rockerfella Centre and Times Square, so that is a massive plus point. HOWEVER because of it's central location, there is ALOT of traffic noise, throughout the night, so take earplugs! Also NO tea making facilities in the room, and I know America are not… Read more
I can't fault the location of this hotel, minutes from Central Park and a short walk to the Rockerfella Centre and Times Square, so that is a massive plus point. HOWEVER because of it's central location, there is ALOT of traffic noise, throughout the night, so take earplugs! Also NO tea making facilities in the room, and I know America are not into Tea like us Brits, but when I sent for Room Service for a 'pot' of tea, I got a tray with a tiny cup and saucer and 1 tea bag for the unbelievable cost of $15 plus tip! it's the most expensive cup of tea I've had in my life and I could have bought over 1000 teabags for a similar price, ridiculous! The hotel itself has nothing going on, no bar or communal area or other facilities where you could make a hot drink or a Coffee. The one restaurant on site is a Steak Bar where you can get a beer and a glass of red wine for a mere $30! We had breakfast in a cafe around the corner, where interestingly we bumped into half of the other hotel guests. Finally there is a $25 Amenity fee charge 'PER DAY' allegedly to cover the costs of the 'hotel facilities' interesting, as there were none that we found, and we certainly didn't use any. We were told at 'check out' that this was supposed to cover the cost of the WiFi yet when we tried to connect we were warned of a further $14.99 fee, so didn't bother. So being charged an extra $75 Dollars felt very unfair. I'd love to tell you the staff were great too, but as we hardly interacted with any of them, I cant. Also Hotel sent us to the Airport in an unlicensed cab, think it was one of the Bell Boys 'mates'! So all this makes it sound as though we were unhappy, but overall the Hotel was fine, it just lacked soul, and very simple things like the ability to make yourself a cup of tea! it all felt very much as though their priority was to 'take your money', rather than 'look after their guests' Read less
Image of the Tripadvisor rating A great stay

Feb 18, 2019 Gary F

Great location, very professional attention to detail. Made our anniversary stay specialn by surprising us with champagne and chocolate covered stawberries. Complimentary coffee brought to the room in the morning. Had a great dinner at the adjacent Bob's Steak House. Just a perfect place to stay. 5 stars.
Image of the Tripadvisor rating Excellent choice

Feb 18, 2019 marliew2016 NYC, United States

We stay at the Omni in NYC several times a year. It is a manageable walk to the theater district and close to shops, restaurants, and subways. The staff is excellent. The rooms are small, but I would say medium-sized by NYC standards. Very quiet and clean. I highly recommend it.
Image of the Tripadvisor rating Take away the poor service & it would be great!

Feb 17, 2019 hokey55 Berkshire, UK

A fantastic central location, 2 mins walk from 5th Ave & close to Times Square, Rockefeller, Grand Central, Madison Square Gdns etc! Recently decorated rooms, good size, great storage, comfortable beds & with good housekeeping. A quiet hotel for NYC & reasonable nightly rates for the city. Front office staff did their job but were unfriendly… Read more
A fantastic central location, 2 mins walk from 5th Ave & close to Times Square, Rockefeller, Grand Central, Madison Square Gdns etc! Recently decorated rooms, good size, great storage, comfortable beds & with good housekeeping. A quiet hotel for NYC & reasonable nightly rates for the city. Front office staff did their job but were unfriendly and very matter of fact! If I managed this hotel I’d be giving them all lessons in customer service because they pretty much all lacked anything beyond the basics of their roles; A shame because it could be superb! Tip: Avoid Bob’s for breakfast, it’s good but ridiculously expensive! (c.$100 for 2xegg dishes, 2 tea, 2 OJ) Head to the Rockefeller centre for plenty of breakfast options on the go! Read less