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Just a 5-minute drive to Universal Orlando Resort™ and within walking distance of the International Drive Live entertainment complex, this is a great hotel with a heated indoor pool and 2 outdoor pools to relax by on days off from the fast pace of the thrilling theme parks! The Studios and 2-Bedroom Suites are comfortable and provide extra space, with a private balcony and fully-equipped kitchen. Exclusive to Virgin Holidays, why not treat yourself and upgrade to a Superior Studio or Superior 2-Bedroom Suite? All have modern furniture and kitchens with stainless steel appliances and granite counter tops. If you decide to go out in the evenings, you can either walk or get the I-RIDE Trolley to the local restaurants on this lively strip.
Amenities
Swimming Pool
Hot tub
Families
Theme Parks
Children's Playground
Children's Pool
Free Parking
Close to Universal Orlando Resort
Safety Deposit Box
Fitness Centre/Gym
Laundry Service
Internet Access
Where is it
Perfectly located one block from International Drive. A 5-minute drive to Universal Orlando Resort™, 15 minutes to Walt Disney World Resort. Driving time from airport: 25 minutes.
Hotel information
321 individually owned and decorated studios and suites on 10 floors in 3 buildings with 2 lifts in each building. All with private balcony, air-conditioning, cable TV, coffee maker, kettle, fully-equipped kitchen with fridge, microwave and 2-ring burner, safe*, hairdryer, iron and board. Studios have a queen-size bed and sofa bed, sleeping maximum 3 adults or 2 adults and 2 children.
2-Bedroom Suites sleep maximum 5 adults or 4 adults and 2 children (when utilising sofa-bed).
Exclusive to Virgin Holidays - Superior Studio and Superior 2-Bedroom Suites, *Club Superior Studio and Club Superior 2-Bedroom Suites*.
Club Room upgrades are available at an additional supplement, benefits include:
• Priority check-in upon arrival
• Priority boarding onto the scheduled hotel shuttle bus to the theme parks
• Complimentary drinks - soft drinks and bottled water in fridge on arrival and then replenished daily
* Club rooms only available for 2021
• Late check-out until 3:00pm on day of departure
• Complimentary in-room movies
I-RIDE Trolley bus stop on the corner. Transport to Walt Disney World Resort available*. Complimentary self-parking.
Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out our Special Assistance page
*Denotes local charge.
Please note: coach transfers are available to this property for an additional charge.
Please note: minimum check-in age is 18 years.
Based on 6248 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1733)
Very good (1899)
Average (1183)
Poor (648)
Terrible (785)
The Perfect Hotel and Stay
Mar 18, 2021Bobski1991
We stayed here for 2 weeks back in Sept 2019 and loved every minute.
Got upgraded to a two bedroom suite for free so the rooms and kitchen we had were very spacious and we had an amazing view of Volcano Bay.
Very friendly and helpful staff, great breakfast and shuttles to the theme parks and free parking. This hotel was perfect for us in every…
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We stayed here for 2 weeks back in Sept 2019 and loved every minute.
Got upgraded to a two bedroom suite for free so the rooms and kitchen we had were very spacious and we had an amazing view of Volcano Bay.
Very friendly and helpful staff, great breakfast and shuttles to the theme parks and free parking. This hotel was perfect for us in every way.
We loved it so much we have booked to return for 2 weeks in Sept 2022. Counting down the days!
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Great holiday
Feb 19, 2021lunchlisaChester-le-Street, United Kingdom
I loved the location of this place ,the 2 bedroom suites are nice ,I had never stayed here although had been to orlando a few times and this was a great stay , pool is great ,it is an active holiday and you are not in your hotel a lot mainly sleeping and breakfast so I cannot fault it
DONT RENT WITH ROOM 2707 Valentina
Jan 18, 2021B6928KLjasmineb
We stayed from Saturday - Monday this week. The price was a deal . However once we got there we saw why it was 24 dollars a night . Yeah very cheap !! The room was okay looking . However the towels looked like they had been used and not washed in while .( white towels are no no it you are not going to use bleach to keep them looking brand new) …
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We stayed from Saturday - Monday this week. The price was a deal . However once we got there we saw why it was 24 dollars a night . Yeah very cheap !! The room was okay looking . However the towels looked like they had been used and not washed in while .( white towels are no no it you are not going to use bleach to keep them looking brand new) On Our last day we cleaned everything ! Our one year old spelled some soda on the bed. It was a very small amount . The soda was clear so it looked like a wet spot . However we had no way to wash them . We however didn't think it would be a big deal because we paid a cleaning fee. So the room should be cleaned after right . The renter made it seem like since something was wasted in the bed it was a big deal and now she would have to wash the sheets. BIG RED FLAG !!! UHHH Yeah you have to wash the sheets . What was the cleaning fee for if you didn't plan on washing the sheets that we used for 2 days . I personal wasn't going to write a review because people need they money during this time. However just nasty . I'M not sure if all the rooms are like this but this one was.Trying to get a deal and all we got was Cheap services. Still shocked that she was mad clear soda got on a sheet that needed to be washed . she thought it was pee pee . Our one year old is in Pull up so there is not way she peed in the bed . Her cup Spilled. I also didn't like that they came in the room while we where out on Sunday. They came to get a microwave out of the room that was making a weird sound , however I feel like we should have been noticed that they would be coming in the room while we where out . Also we are missing an item that we came with ..... Reason I feel like you should always let the guest know you are coming in the room and ask if they want to be there while you go in . SAVE YALL MONEY ON THIS ONE HERE. We forgot to turn off the A/C system but that was the only thing we didn't do . We cleaned up behind ourselves . The sheets NEEDED to BE WASHED SUS ! EVEN IF YOU DID NOT SEE A WET SPOT STILL WASH THEM !!
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Enclave suites is a very cozy place.
Aug 7, 2020M8471DYfredmHawaii
A GREAT LOCATION that has some big problems such as the elevators keep breaking down. THE hallways are
enclosed with bad circulation which is a major health issue and when the ACS keep breaking down it is because all10 floors are controlled by one cooling tower on the roof which keeps breaking down. KEnnYS to the building entrance rarely work…
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A GREAT LOCATION that has some big problems such as the elevators keep breaking down. THE hallways are
enclosed with bad circulation which is a major health issue and when the ACS keep breaking down it is because all10 floors are controlled by one cooling tower on the roof which keeps breaking down. KEnnYS to the building entrance rarely work due to bad management. ENCLAVE is a great place for smokers .
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Our Stay October 2019
Aug 1, 2020GlenY167Manchester, United Kingdom
I stayed in the Enclaves Suites in October 2019 with my 11 year old Daughter. I booked through Virgin and looked up the hotel via Tripadvisor. Although not all reviews were good, I thought it looked like a good stay. the hotel is a complex of three blocks. Just off International Drive, which is perfect to walk out to. DineyWorld parks are 20…
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I stayed in the Enclaves Suites in October 2019 with my 11 year old Daughter. I booked through Virgin and looked up the hotel via Tripadvisor. Although not all reviews were good, I thought it looked like a good stay. the hotel is a complex of three blocks. Just off International Drive, which is perfect to walk out to. DineyWorld parks are 20 minute drive away, or about £14 in an uber.
We stayed for 10 nights. On arrival, we were greeted by a friendly and helpful reception, who advised us the room was not ready yet but we had been upgraded to a two bedroom suite for free, which was amazing, so the 30 minute wait was not an issue. On receipt of our room card, we went to the our block, which was block one. Lift was fine and roomy. First initial reaction to decor was fine. On entry to our upgraded room, we found tow bedrooms, both ensuite, and a lounge area with a mini kitchen. Each room had a large flatscreen tv. The patio opened up to a balcony overlooking the car park. this was only first floor, and after consideration, decided to go back to reception and thank them for the upgrade, which was very generous, but I really wanted a high floor overlooking the pool, and said I would be happy to have a studio room I paid for if one was available to my requirements. Reception were again very polite and advised that I would need to speak to the shift manager who was in a meeting at the time, and I was to return an hour later.
I returned, and thanked the shift manager, who was again very polite and again I thanked for the upgrade but would prefer a higher floor overlooking the pool. The shift manager said there was nothing that could be done that day but if we left our bags packed the next day, they would move our bags to our new room while we were out, which suited me as we were heading to Magical Kingdom that day.
On our return from Magical Kingdom, we were given our new room key at reception and advised we had been given a high floor, overlooking the pool, but as an additional gesture, were upgraded to a large balcony.
The new room was amazing. a Bed for me and a very comfortable sofa bed for my Daughter. Mini kitchen with sink, fridge, microwave, hob, cutlery, plates, pans, leading out through patio doors that opened up to a massive balcony (see pictures). The room had adequate clothing storage with drawers and closet. The
en-suite was perfectly fine with bath and shower. There was a large screen tv and a safe. This room was perfect for our stay and I was very happy. The decor overall of the room was perfectly fine for my needs and did not feel there was anything needed.
As we booked with Virgin we had access to a full English breakfast in the Hotels restaurant located in the main block. The breakfast was fantastic and had a waffle maker that made a mickey mouse shaped waffle which was a big hit with my daughter. the staff in the restaurant were exceptionally friendly and helped the kids work out the waffle maker, and were keen to ensure we had everything we needed.
The outside pool and hot tub and indoor pool were very clean with staff seen often cleaning. There was also a gym at the hotel but I never used it.
Overall, the hotel added to the most amazing holiday I have booked so far and would give them 10/10. I was so impressed I am booking again for 2021.
There will always be negative reviews, but hand on heart, wonderful hotel. Get it booked.
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Your holiday may be affected by travel restrictions or cancellations
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9646.
With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.
Rest assured; we will notify you as soon as we know if your holiday has been affected by email.
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.
We understand that you may wish to change your holiday plans and we appreciate the need for flexibility.
We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.
Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.
To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.
I returned early from holiday and have further questions?
You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.
The Perfect Hotel and Stay
