Saratoga Resort Kissimmee

Kissimmee, Orlando

The hotel

Surrounded by 18 acres of lush landscape, the Saratoga offers townhouse accommodation close to the myriad attractions of Orlando. Choose between 2- or 3-Bedroom Resort Townhouses, each with their own balconies overlooking the waterfront and colourful, tropical gardens. An oasis of peace and calm, it’s the perfect place to rest after a hectic day. Majestic water fountains, over a mile of private waterways, elevated boardwalks and gazebos lend the atmosphere a definite magic! Bag yourself a lounger and relax by the poolside, soaking up the sun whilst the kids splash to their hearts content. There’s also basketball for the active or treat yourself to a relaxing massage at the spa. The Saratoga Bar and Grille offers an informal atmosphere in which to linger awhile over lunch or dinner — alternatively, head to one of several restaurants close by, all family favourites. Happily, the theme parks are an easy drive away as is shopping galore, making this premier resort a very popular choice indeed!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Families
  • Theme Parks
  • Children's Pool
  • Free Parking
  • Close to Walt Disney World Resort
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment

Where is it

Walt Disney World Resort is around 3 miles from the hotel with Universal Orlando Resort™ slightly further at 12 miles. There’s a supermarket within walking distance, handy for stocking up on essentials as well as restaurants galore. Driving time from airport: 30 minutes.

Hotel information

150 Townhouses. All with air-conditioning, terrace or balcony, satellite TV, telephone, WiFi*, kitchen with coffee maker and hob, dining area, living room, 2 full bathrooms, hairdryer, safe, iron and board. 2-Bedroom Resort Townhouse with master en-suite bedroom with 1 king-size bed, 2nd bedroom with 1 queen-size bed and sofa bed in lounge, sleeping maximum 6 adults or 2 adults and 4 children. A kitchen, dining and living area are downstairs.

3-Bedroom Resort Townhouse with master en-suite bedroom with 1 king-size bed, 2nd bedroom with 1 quee0size bed, 3rd bedroom has 2 double beds and sofa bed in the lounge, sleeping maximum 8 adults or 2 adults and 6 children. A kitchen, dining and living area are downstairs.

  • Extra Bonus: Resort fee waived for all Virgin Holidays' guests saving $12 per day.

  • Free Nights: Receive each 7th night free for stays completed between 1 Jan '20–30 Apr '21. Free night offer has been calculated into the prices shown.

For those who want to leave the car at home, there’s a complimentary shuttle service to Walt Disney World Resort. Complimentary self-parking available.

Saratoga Tropical Bar and Grill, lobby lounge.

Heated swimming pool, children’s splash pool, hot tub. Fitness centre. Spa*. Basketball court. Children’s playground. Video games room. Picnic areas.

Concierge service. Gift shop. Laundry/dry-cleaning facilities*. Complimentary WiFi available.

Resort fee waived for all Virgin Holidays' guests saving $12 per day.

Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (689)
  • Very good (362)
  • Average (137)
  • Poor (83)
  • Terrible (66)
Image of the Tripadvisor rating After dealing with a scammy hotel - we found this one!

Dec 9, 2019 rfuchs0917 Jacksonville, FL

After being scammed by the Westgate Towers Resort we stayed here instead. We were all so much happier - the property is nice. The restaurant was nice. The people are nice. Everything was so much better. We got a two bedroom for the same price as a double room at the other place. I would choose this place 100 times again over the Westgate… Read more
After being scammed by the Westgate Towers Resort we stayed here instead. We were all so much happier - the property is nice. The restaurant was nice. The people are nice. Everything was so much better. We got a two bedroom for the same price as a double room at the other place. I would choose this place 100 times again over the Westgate Towers Resort. The ONLY thing I would say and I hope the hotel watches these review is that the cleanliness can use some work. Our AC filter was INCHES DEEP in dirt and gunk. The bedroom walls had STUFF in them. The bathroom door was filthy. The fake plants had INCHES of dust on them, etc.... Read less
Image of the Tripadvisor rating Thanksgiving week & weekend

Dec 3, 2019 Some1unv Sarasota, Florida

We went for 🦃Thanksgiving week & weekend🦃. We booked thru AAA which messed our reservation up [we were supposed to have a handicap 2br with a full kitchen, 2 queen beds, king bed, & pull out sofa] however we ended up when we got there a partial kitchen, no oven, no handicap bedroom or bathroom, one queen and one king bed; since AAA messed it up… Read more
We went for 🦃Thanksgiving week & weekend🦃. We booked thru AAA which messed our reservation up [we were supposed to have a handicap 2br with a full kitchen, 2 queen beds, king bed, & pull out sofa] however we ended up when we got there a partial kitchen, no oven, no handicap bedroom or bathroom, one queen and one king bed; since AAA messed it up the resort fixed it [the resort didn't have a handicap 2br but they did have a 3br handicap, so they upgraded us at no charge for AAA's mistakes. Pebble, Karen, and the complete staff were so nice and accommodating. We will be going back. 😁 Read less
Image of the Tripadvisor rating Great deal in an expensive land

Dec 3, 2019 BrightFlorida Boynton Beach, Florida

The staff is very nice and accommodating. My kitchen was lacking a pot and they immediately brought a new one to me. I needed ice and the maintenance associate helped by taking and filling my cooler. Very close to Disney and without taking I4 or fighting traffic.
Image of the Tripadvisor rating It’s okay

Nov 9, 2019 Jenna A Welwyn Garden City, United Kingdom

If like me you were worried about how bad the reviews are and it’s too late to change your hotel, don’t panic! It’s a very old and dated and needs modernising but If ike our Family you are just using it as a base it will be fine. When we arrived they gave us a villa that was too small and then the next one had people in it including a dog! By the… Read more
If like me you were worried about how bad the reviews are and it’s too late to change your hotel, don’t panic! It’s a very old and dated and needs modernising but If ike our Family you are just using it as a base it will be fine. When we arrived they gave us a villa that was too small and then the next one had people in it including a dog! By the time we got our third house I did think it was poor there was no table considering we were a party of 8, however I couldn’t be bothered to swap again. We had booked a virgin holidays 2 years prior and stayed in a standard villa but felt we were not in the house enough to warrant the extra costs of a beautiful house and pool so down graded this time. When we arrived I thought I’d made a grave mistake but after the 2 weeks we all agreed it was okay and had saved us just over £700 so a significant saving. We spent most of our days at the parks so didn’t spend much time in the house at all so it served its purpose. The bedroom sizes were good but not the communal spaces we wouldn’t have been able to have all 8 of us in the family area/kitchen at any time. The children liked the pool as it’s heated and we used the washer dryers,I had read they’re complimentary but there not it will cost $4 to wash and dry and you need to have it in quarters but reception will give you change. I’d read that the customer service was poor but I found them to be fine and any issues we had were resolved really quickly. For me I think there are some quick fixes - An electric kettle we had an old school hob kettle that took 20 mins in the morning !!!!! The bathrooms in all of the properties had rust around the plugs - they need replacing. The location is brilliant you are so close to shops/restaurants and Parks so after a long day at Disney it’s a 10 min drive and you’re home. We never paid for dishwasher tablets as house keeping would replace every time we used it. Towels were changed regularly and shampoo conditioner and body wash is complicated too. I have to say and I’ll feed back to virgin im surprised they give it the rating they do but like I said it was significantly cheaper than the villa we had 2 years ago. If the price was rig again I think I would stay there again Read less
Image of the Tripadvisor rating Avoid and stay elsewhere

Nov 7, 2019 danieljack93 Grays Thurrock, United Kingdom

The resort is basic and has basic amenities. It provides a bed and place to stay while abroad. However watch your belongings, some cash disappeared while we were out for the day and while not a huge amount, who knows what else has been rummaged through by housekeeping. The kitchen has basic appliances and crockery, but the cupboard is half hanging… Read more
The resort is basic and has basic amenities. It provides a bed and place to stay while abroad. However watch your belongings, some cash disappeared while we were out for the day and while not a huge amount, who knows what else has been rummaged through by housekeeping. The kitchen has basic appliances and crockery, but the cupboard is half hanging off the wall and surfaces and cupboards need a good clean. Shower and bathroom not overly clean and water pressure is very poor. The entire resort needs a renovation and for staff to be taught basic manners. Read less