Saratoga Resort Kissimmee

Kissimmee, Orlando

The hotel

Surrounded by 18 acres of lush landscape, the Saratoga offers townhouse accommodation close to the myriad attractions of Orlando. Choose between 2- or 3-Bedroom Resort Townhouses, each with their own balconies overlooking the waterfront and colourful, tropical gardens. An oasis of peace and calm, it’s the perfect place to rest after a hectic day. Majestic water fountains, over a mile of private waterways, elevated boardwalks and gazebos lend the atmosphere a definite magic! Bag yourself a lounger and relax by the poolside, soaking up the sun whilst the kids splash to their hearts content. There’s also basketball for the active or treat yourself to a relaxing massage at the spa. The Saratoga Bar and Grille offers an informal atmosphere in which to linger awhile over lunch or dinner — alternatively, head to one of several restaurants close by, all family favourites. Happily, the theme parks are an easy drive away as is shopping galore, making this premier resort a very popular choice indeed!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Families
  • Theme Parks
  • Children's Pool
  • Free Parking
  • Close to Walt Disney World Resort
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment

Where is it

Walt Disney World Resort is around 3 miles from the hotel with Universal Orlando Resort™ slightly further at 12 miles. There’s a supermarket within walking distance, handy for stocking up on essentials as well as restaurants galore. Driving time from airport: 30 minutes.

Hotel information

150 Townhouses. All with air-conditioning, terrace or balcony, satellite TV, telephone, WiFi*, kitchen with coffee maker and hob, dining area, living room, 2 full bathrooms, hairdryer, safe, iron and board. 2-Bedroom Resort Townhouse with master en-suite bedroom with 1 king-size bed, 2nd bedroom with 1 queen-size bed and sofa bed in lounge, sleeping maximum 6 adults or 2 adults and 4 children. A kitchen, dining and living area are downstairs.

3-Bedroom Resort Townhouse with master en-suite bedroom with 1 king-size bed, 2nd bedroom with 1 quee0size bed, 3rd bedroom has 2 double beds and sofa bed in the lounge, sleeping maximum 8 adults or 2 adults and 6 children. A kitchen, dining and living area are downstairs.

  • Extra Bonus: Resort fee waived for all Virgin Holidays' guests saving $12 per day.

  • Free Nights: Receive each 7th night free for stays completed between 1 Jan '20–30 Apr '21. Free night offer has been calculated into the prices shown.

For those who want to leave the car at home, there’s a complimentary shuttle service to Walt Disney World Resort. Complimentary self-parking available.

Saratoga Bar and Grill (open for lunch and dinner Sun-Thu and lunch and dinner Fri and Sat). Lobby lounge.

Heated swimming pool, children’s splash pool, hot tub. Fitness centre. Spa*. Basketball court. Children’s playground. Video games room. Picnic areas.

Concierge service. Gift shop. Laundry/dry-cleaning facilities*. Complimentary WiFi available.

Resort fee waived for all Virgin Holidays' guests saving $12 per day.

Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (689)
  • Very good (362)
  • Average (138)
  • Poor (85)
  • Terrible (67)
Image of the Tripadvisor rating Nearly ruined my holiday

Jan 19, 2020 youre-nicked Hartlepool, United Kingdom

I booked to stay here through Virgin when it was a Best Western, I was then concerned when it started to get some bad reviews but couldnt afford to change and in my head I convinced myself that it was going to be all right. Arrived and the lady on reception was nice and friendly, was then hit with a $20 a night damage hold on my credit card that… Read more
I booked to stay here through Virgin when it was a Best Western, I was then concerned when it started to get some bad reviews but couldnt afford to change and in my head I convinced myself that it was going to be all right. Arrived and the lady on reception was nice and friendly, was then hit with a $20 a night damage hold on my credit card that I wasnt informed of prior to my arrival. Went to appartment and as we drove to it was shocked by the lack of cars in the car parks, all the appartments also looked tired from the outside and not vibrant like the brochure photos. Opened the door to the appt and was hit in the face by a damp/dirty smell, the carpet looked 20 years old and was way beyond any cleaning products ability, there was a spoon in the cutlery drawer that hadnt been washed, the remnants of its last use were clearly visible and the laquer was peeling off the kitchen cabinets. Packed the car up and went back to reception, receptionist was apologetic and gave us another appt, this had the same smell and was also just as dirty. Rang Virgin rep who said she would ring hotel, was then met by the handyman who arranged for 3rd appt, went in there and it was the lesser of 3 evils, beds were fine with clean bedding, rest of the place wasnt, curtains and pictures were missing, holes in walls, wouldnt dare sit on the sofa, pubes in every bathroom and lets not forget the $280 they had taken off me for damages! Virgin arranged for a deep clean the next day, I strategically left a pube on the toilet seat and it was still there when I returned along with a bloody plaster on the kitchen floor? Luckily we got moved the next day. I really dont like leaving negative feedback but please be wary if you are going here, it has so much potential but it does need a total refurb, the only reason I didnt leave a terrible review was the fact that the staff I met were really nice and helpful. Read less
Image of the Tripadvisor rating Disney vacation

Jan 19, 2020 nismojames Essex, United Kingdom

Firstly we booked this resort through Virgin Atlantic holidays. When booking with Virgin Atlantic you get the resort fees waived which I believe are $40 per night of stay. However when you come to Florida make sure you have a credit card as they will ore authorise the amount on your card until you leave the resort. Not too sure on why they do… Read more
Firstly we booked this resort through Virgin Atlantic holidays. When booking with Virgin Atlantic you get the resort fees waived which I believe are $40 per night of stay. However when you come to Florida make sure you have a credit card as they will ore authorise the amount on your card until you leave the resort. Not too sure on why they do this. The Villas are nicely spaced I must see Floridian decor is a bit dark could do with new light carpet and some neutral colour on the walls as it made the villa quite dark. Kitchen is equipped with fridge freezer, dishwasher, microwave and toaster. Sink for washing up and food waste button. We had a two bed villa the beds are very comfy especially after doing 14miles if walking around the parks and malls all day. One thing we had in the room S were only lamps and light switches on the wall which didn’t work as there was no lights fixed to the ceiling just a wall fan. A/C is provided and the controls are located downstairs by the kitchen so temperature adjustment is easy dependent on weather. We had some cold days so had to pump up the A/C to 80 degrees on one or two days. Overall we loved staying here the location was ideal 20 mins from Disney, 30mins to Universal. There is a target literally walking distance, Panda Express and mini golf course too. Wal Mart is less than five minutes doe the road recommend hiring a car too more freedom to get around. We will be coming back here possible in 2021 or 2023. Thank you Read less
Image of the Tripadvisor rating Horrible Experience

Dec 30, 2019 marilynbphoto2019

We paid for a weeks stay (Saturday to Saturday) in a 2 bedroom deluxe. I called to confirm we would be in very early Sunday due to my husband is disabled and this would put him right into a room. The person said she would mark very late arrival. We did not have a room when we got there. There were three nasty women at the desk, no one would… Read more
We paid for a weeks stay (Saturday to Saturday) in a 2 bedroom deluxe. I called to confirm we would be in very early Sunday due to my husband is disabled and this would put him right into a room. The person said she would mark very late arrival. We did not have a room when we got there. There were three nasty women at the desk, no one would help although they gave a room to the people in front of us. She said she would call when our room was ready. I kept calling and she kept telling me no room although the place had maybe 5 cars. She never called. We went back and someone gave us a horrible room with torn chairs, no silverware or sheets for the pull out bed. Read less
Image of the Tripadvisor rating Not Quite a Resort

Dec 30, 2019 Matthew B Lutz, Florida

We booked one night through Hotwire at a great price during peak holiday time in Orlando. The night audit rep wasn't properly trained on how to check-in these types of reservations and the manager on duty didn't assist the rep with our check-in. Over $100 was held from our account because of this. Compensation for this issue was not charging us… Read more
We booked one night through Hotwire at a great price during peak holiday time in Orlando. The night audit rep wasn't properly trained on how to check-in these types of reservations and the manager on duty didn't assist the rep with our check-in. Over $100 was held from our account because of this. Compensation for this issue was not charging us the $12 resort fee which shouldn't even be in place. This villa property is a hotel not resort. Other resorts in Orlando have many more amenities. The Quality Inn we stayed in the next night had more to offer for a similar nightly rate. The room was clean and big for the price we paid. The internet worked and Neutrogena products in the bathrooms were a nice touch. Free coffee in the lobby was a plus, but this "resort" could afford some fresh fruit and muffins for the price. The pool had no clean towels available. Saratoga Villas management can easily make this hotel a resort with some small additional touches. Read less
Image of the Tripadvisor rating Not recomended

Dec 12, 2019 JGR_CO

After several visits under Best Western management we returned and had a bad experience. Poor maintenance, poor cleaning, kitchen without facilities (pot, pan) to prepare something. It's a shame because it was an excellent place.